{"id":275188,"date":"2025-01-15T06:00:00","date_gmt":"2025-01-15T14:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/?p=275188"},"modified":"2025-01-17T12:18:24","modified_gmt":"2025-01-17T20:18:24","slug":"copilot-for-all-introducing-microsoft-365-copilot-chat","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2025\/01\/15\/copilot-for-all-introducing-microsoft-365-copilot-chat\/","title":{"rendered":"Copilot for all: Introducing Microsoft 365 Copilot Chat"},"content":{"rendered":"\n<p>Our ambition is to empower every employee with a Copilot and to transform every business process with agents. From <a href=\"https:\/\/www.microsoft.com\/en-us\/worklab\/ai-impact-at-dow-copilot-identifies-millions-in-cost-savings\" target=\"_blank\" rel=\"noreferrer noopener\">Dow<\/a> to Disney, companies are going big with Microsoft 365 Copilot and agents, uncovering key scenarios that can deliver real ROI. Now, organizations of all sizes are looking to scale their AI transformation and realize the enterprise-wide ROI that comes with broad adoption.<\/p>\n\n\n\n<p>Today, we\u2019re introducing <a href=\"http:\/\/m365copilot.com\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft 365 Copilot Chat<\/a>, a new offering that adds pay-as-you-go agents to our existing free chat experience for Microsoft 365 commercial customers. Copilot Chat enables your entire workforce\u2014from customer service representatives to marketing leads to frontline technicians\u2014to start using Copilot and agents today. It includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free, secure AI <\/strong><strong>chat<\/strong> powered by GPT-4o.<\/li>\n\n\n\n<li><strong>Agents<\/strong> accessible right in the chat.<\/li>\n\n\n\n<li><strong>IT controls<\/strong>, including enterprise data protection and agent management.<\/li>\n<\/ul>\n\n\n\n<p>Moving forward, every organization will have a mix of Copilot Chat and Microsoft 365 Copilot\u2014our best-in-class offering\u2014to drive AI transformation at scale. Let\u2019s walk through the new product lineup.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;uploadedSrc&quot;:&quot;https:\\\/\\\/www.microsoft.com\\\/en-us\\\/microsoft-365\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2025\\\/01\\\/Copilot-Licensing-Blog-Image-3600px-scaled.jpg&quot;,&quot;figureClassNames&quot;:&quot;wp-block-image size-full&quot;,&quot;figureStyles&quot;:null,&quot;imgClassNames&quot;:&quot;wp-image-275553&quot;,&quot;imgStyles&quot;:null,&quot;targetWidth&quot;:2560,&quot;targetHeight&quot;:1440,&quot;scaleAttr&quot;:false,&quot;ariaLabel&quot;:&quot;Enlarge image: A screenshot of a computer&quot;,&quot;alt&quot;:&quot;A screenshot of a computer&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/01\/Copilot-Licensing-Blog-Image-3600px-scaled.jpg\" alt=\"A screenshot of a computer\" class=\"wp-image-275553\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/01\/Copilot-Licensing-Blog-Image-3600px-scaled.jpg 2560w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/01\/Copilot-Licensing-Blog-Image-3600px-300x169.jpg 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/01\/Copilot-Licensing-Blog-Image-3600px-1024x576.jpg 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/01\/Copilot-Licensing-Blog-Image-3600px-768x432.jpg 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/01\/Copilot-Licensing-Blog-Image-3600px-1536x864.jpg 1536w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/01\/Copilot-Licensing-Blog-Image-3600px-2048x1152.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image: A screenshot of a computer\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\"><em>Click to enlarge<\/em><\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/m365copilot.com\" target=\"_blank\" rel=\"noreferrer noopener\">Try Microsoft 365 Copilot Chat today<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"copilot-chat-the-power-of-chat-agents\">Copilot Chat: The power of chat + agents<\/h2>\n\n\n\n<p>Copilot is the UI for AI, and it all starts with Copilot Chat. It\u2019s the chat experience you\u2019ll use every day\u2014powered by broad knowledge from the web, built on GPT-4o, and designed to be safe and secure for business use. It represents a foundational shift in how we work, enabling everyone to work smarter, faster, and more collaboratively.<\/p>\n\n\n\n<p>Copilot Chat includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Web-grounded chat <\/strong>with GPT-4o. You can use it to do market research, write a strategy document, or prepare for a meeting. <strong>File uploads<\/strong> allow you to add any document to the chat and ask Copilot to do things like summarize key points in a Word document, analyze data in an Excel spreadsheet, and suggest improvements to a PowerPoint presentation.<sup>1<\/sup> With <strong>Copilot Pages<\/strong>, you can collaborate on content with people and AI in real time\u2014adding content from Copilot, your files, and now from the web as well. And you can quickly create <strong>AI-generated images<\/strong> for campaigns, product launches, and social media posts.<sup>2<\/sup><\/li>\n\n\n\n<li><strong>Agents<\/strong>. Using natural language, now anyone can easily <a href=\"https:\/\/aka.ms\/MCSCopilotChat\" target=\"_blank\" rel=\"noreferrer noopener\">create agents<\/a> to automate repetitive tasks and business processes\u2014directly in Copilot Chat. A customer service representative can ask a customer relationship management (CRM) agent for account details before a customer meeting, while field service agents can access step-by-step instructions and real-time product knowledge stored in SharePoint. Agents are priced on a metered basis, and IT stays in control. IT admins can also build organization-wide agents and manage agent deployment, all powered by <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/microsoft-copilot-studio\">Microsoft Copilot Studio<\/a>.<\/li>\n\n\n\n<li><strong>Copilot Control System<\/strong>. Copilot Chat includes foundational capabilities of the <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2024\/11\/19\/introducing-copilot-actions-new-agents-and-tools-to-empower-it-teams\/\" target=\"_blank\" rel=\"noreferrer noopener\">Copilot Control System<\/a>, including enterprise data protection (EDP) for data privacy and security and the ability to govern access and manage the usage and lifecycle of Copilot and agents, as well as measurement and reporting.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Introducing Microsoft 365 Copilot Chat\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/rc-fc7pT9nw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>While Copilot Chat is a powerful new on-ramp for everyone in your organization to build the AI habit, <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/copilot\/enterprise\">Microsoft 365 Copilot<\/a> remains our best-in-class personal AI assistant for work. It includes everything in Copilot Chat and more. Microsoft 365 Copilot combines the power of GPT-4o grounded in your work data\u2014all your meetings, emails, chats, documents, and more; Copilot in the Microsoft 365 apps that millions rely on every day\u2014Microsoft Teams, Outlook, Word, Excel, and PowerPoint; and usage and access to agents. And we continue to rapidly add new capabilities like <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2024\/11\/19\/introducing-copilot-actions-new-agents-and-tools-to-empower-it-teams\/\">Copilot Actions<\/a> to tackle people\u2019s biggest pain points at work. We\u2019ve empowered every IT team to lead and manage at scale with the Copilot Control System and Copilot Analytics to measure the impact and ROI of your Copilot investment.<\/p>\n\n\n\n<p>Customers can get started with either the free or paid experience in the Microsoft 365 Copilot app, available at <a href=\"http:\/\/m365copilot.com\" target=\"_blank\" rel=\"noreferrer noopener\">m365copilot.com<\/a> or in the Windows, Android, or iPhone app stores.<\/p>\n\n\n\n<p>These announcements enable every customer to accelerate their AI transformation and realize enterprise-wide ROI. Now, every employee has a Copilot and a team of agents to scale their impact.&nbsp;<\/p>\n\n\n\n<p><em>Try Copilot Chat at <\/em><a href=\"http:\/\/m365copilot.com\" target=\"_blank\" rel=\"noreferrer noopener\"><em>m365copilot.com<\/em><\/a><em> and visit <\/em><a href=\"https:\/\/www.microsoft.com\/en-us\/worklab\" target=\"_blank\" rel=\"noreferrer noopener\"><em>WorkLab<\/em><\/a><em> for the latest research and insights on AI and the future of work.<\/em><\/p>\n\n\n<div class=\"wp-block-msxcm-cta-block\" data-moray data-bi-an=\"CTA Block\">\n\t<div class=\"card d-block mx-ng mx-md-0\">\n\t\t<div class=\"row no-gutters\">\n\n\t\t\t\t\t\t\t<div class=\"col-md-4\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"739\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/05\/copilot-logo-2-1.png\" class=\"card-img img-object-cover\" alt=\"Colorful Copilot logo\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/05\/copilot-logo-2-1.webp 612w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2025\/05\/copilot-logo-2-1-248x300.webp 248w\" sizes=\"(max-width: 612px) 100vw, 612px\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"d-flex col-md\">\n\t\t\t\t<div class=\"card-body align-self-center p-4 p-md-5\">\n\t\t\t\t\t\n\t\t\t\t\t<h2>Download the Microsoft 365 Copilot app<\/h2>\n\n\t\t\t\t\t<div class=\"mb-3\">\n\t\t\t\t\t\t<p>Take the power of AI on the go with the Copilot app.<\/p>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"link-group\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/mobile?ocid=copilot_blog+FY25\" class=\"btn btn-link text-decoration-none p-0\" target=\"_blank\">\n\t\t\t\t\t\t\t\t<span>Download today<\/span>\n\t\t\t\t\t\t\t\t<span class=\"glyph-append glyph-append-chevron-right glyph-append-xsmall\"><\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p><strong>Footnotes:<\/strong><\/p>\n\n\n\n<p><sup>1<\/sup> File upload limits apply<\/p>\n\n\n\n<p><sup>2<\/sup> Image generation limits apply<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our ambition is to empower every employee with a Copilot and to transform every business process with agents. From Dow to Disney, companies are going big with Microsoft 365 Copilot and agents, uncovering key scenarios that can deliver real ROI.<\/p>\n","protected":false},"author":3368948,"featured_media":275440,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"content-type":[4034],"product":[5396,4036,5391],"audience":[4081],"tags":[],"coauthors":[4726],"class_list":["post-275188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-news","product-microsoft-copilot-studio","product-microsoft-365","product-microsoft-365-copilot","audience-enterprise","review-flag-1680288349-585","review-flag-1-1680288349-853","review-flag-2-1680288349-543","review-flag-free","review-flag-new-1680288347-871"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Copilot for all: Introducing Microsoft 365 Copilot Chat | Microsoft 365 Blog<\/title>\n<meta name=\"description\" content=\"We\u2019re introducing Microsoft 365 Copilot Chat, adding pay-as-you-go agents to our free chat experience for Microsoft 365 commercial customers. 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