{"id":53611,"date":"2014-07-14T11:00:16","date_gmt":"2014-07-14T18:00:16","guid":{"rendered":"http:\/\/www.microsoft.com\/?p=53611"},"modified":"2024-08-12T16:57:22","modified_gmt":"2024-08-12T23:57:22","slug":"gamestop-office-365","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/","title":{"rendered":"Playing to win\u2014GameStop ups customer service with Office 365"},"content":{"rendered":"\n<p><em>Today\u2019s post was written by Jason Cochran, vice president of Store Operations at GameStop<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image alignleft\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg\" alt=\"GameStop infographic\" class=\"wp-image-53701\"\/><\/figure>\n\n\n\n<p>At GameStop, we\u2019re all about giving players the video games and devices that they need to have fun. Walk into any GameStop store and you\u2019ll see equally enthusiastic customers and employees comparing scores, evaluating devices, and discussing new virtual worlds. Despite that focus on fun, it\u2019s important to remember that we run a serious business. We\u2019re a rapidly growing Fortune 500 and S&amp;P 500 company with more than 6,000 stores, and we need all our stores to reflect our brand and uphold our high level of service.<\/p>\n\n\n\n<p>As VP of Store Operations, I face the challenge of maintaining consistency across all our locations, from the products on the shelves to the look of the stores. That includes customer service\u2014I need to make sure that all our store associates not only know everything that they should about our products and promotions but also that they feel like part of the larger GameStop team.<\/p>\n\n\n\n<p>That used to be tough. We had to send store managers lengthy emails that were chock-full of information and ask them to disseminate it among store associates, who don\u2019t sit at desks with computers like so many other workers do. Because our sales associates had no direct access to company email, they had no way of knowing if they\u2019d heard the latest and greatest information, which affected their confidence in the accuracy of the knowledge that they shared with customers.<\/p>\n\n\n\n<p>But now that we\u2019ve implemented a new retail portal that runs on Microsoft Office 365, we\u2019re radically changing the way that we communicate with our store managers and associates. We post images and videos about new products, store promotions, and other information to the retail portal and every store employee\u2014managers and associates alike\u2014accesses the portal through the stores\u2019 point-of-sale terminals to get up-to-the-minute information. It\u2019s now easy for all these \u201cweb-only users\u201d to quickly glean valuable information and feel assured that they have what they need to know every day.<\/p>\n\n\n\n<p>We\u2019re also transforming the way that we handle employee training. Most of our store associates are gamers themselves, so we built \u201cgame-ified\u201d training modules into our portal and give associates incentives to tackle each module. The system, which is called \u201cLevel Up,\u201d motivates our associates to stay current with corporate policies, operations procedures, and game-related information so that we can continue to have the best-informed employees in the industry.<\/p>\n\n\n\n<p>Although the portal was the initial catalyst for adopting Microsoft cloud-based technologies, bringing our store associates into the company\u2019s online environment presents all sorts of other opportunities, such as sharing best practices and game reviews among stores via Yammer social networking. We now have tools at our fingertips that make it easy to come up with and deploy innovative ways to make our customers\u2019 store experiences faster, more informative, and more fun.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"technical-summary\">Technical Summary<\/h2>\n\n\n\n<p>GameStop adopted a retail portal that runs using Microsoft SharePoint Online in Microsoft Office 365. The company\u2019s corporate employees use the portal to share daily updates with more than 6,000 retail stores, and its deskless store associates receive at-a-glance information through graphics and videos rather than waiting for their managers to wade through email to find the latest product information and share it with them. The company plans to adopt Microsoft Lync Online for conferencing, and it anticipates using Microsoft Exchange Online for messaging, Microsoft OneDrive for Business for accessible document storage, and Yammer for social networking and sharing best practices in the future.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cWhen we are more consistent and coherent in our communications, we better reflect our brand and increase our level of service across the board. We can do that with Office 365.\u201d Read more from Jason Cochran, vice president of Store Operations, GameStop.<\/p>\n","protected":false},"author":3368823,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[4032],"product":[4036,4066],"audience":[4081,4098],"tags":[],"coauthors":[4437],"class_list":["post-53611","post","type-post","status-publish","format-standard","hentry","content-type-customer-stories","product-microsoft-365","product-sharepoint","audience-enterprise","audience-retail","review-flag-1680288349-963","review-flag-6-1680288349-759","review-flag-new-1680288347-871"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Playing to win\u2014GameStop ups customer service with Office 365 | Microsoft 365 Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Playing to win\u2014GameStop ups customer service with Office 365 | Microsoft 365 Blog\" \/>\n<meta property=\"og:description\" content=\"\u201cWhen we are more consistent and coherent in our communications, we better reflect our brand and increase our level of service across the board. We can do that with Office 365.\u201d Read more from Jason Cochran, vice president of Store Operations, GameStop.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft 365 Blog\" \/>\n<meta property=\"article:published_time\" content=\"2014-07-14T18:00:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-12T23:57:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg\" \/>\n<meta name=\"author\" content=\"The Microsoft 365 Marketing Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"The Microsoft 365 Marketing Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 min read\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/\"},\"author\":[{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/author\/the-microsoft-365-marketing-team\/\",\"@type\":\"Person\",\"@name\":\"The Microsoft 365 Marketing Team\"}],\"headline\":\"Playing to win\u2014GameStop ups customer service with Office 365\",\"datePublished\":\"2014-07-14T18:00:16+00:00\",\"dateModified\":\"2024-08-12T23:57:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/\"},\"wordCount\":604,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/\",\"name\":\"Playing to win\u2014GameStop ups customer service with Office 365 | Microsoft 365 Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg\",\"datePublished\":\"2014-07-14T18:00:16+00:00\",\"dateModified\":\"2024-08-12T23:57:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#primaryimage\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg\",\"contentUrl\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Playing to win\u2014GameStop ups customer service with Office 365\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#website\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/\",\"name\":\"Microsoft 365 Blog\",\"description\":\"Microsoft 365 brings together Office 365, Windows 10, and Enterprise Mobility + Security. It delivers a complete, intelligent, and secure solution to empower people.\",\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#organization\",\"name\":\"Microsoft 365 Blog\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/08\/ms-logo-amp.png\",\"contentUrl\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/08\/ms-logo-amp.png\",\"width\":279,\"height\":60,\"caption\":\"Microsoft 365 Blog\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Playing to win\u2014GameStop ups customer service with Office 365 | Microsoft 365 Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/","og_locale":"en_US","og_type":"article","og_title":"Playing to win\u2014GameStop ups customer service with Office 365 | Microsoft 365 Blog","og_description":"\u201cWhen we are more consistent and coherent in our communications, we better reflect our brand and increase our level of service across the board. We can do that with Office 365.\u201d Read more from Jason Cochran, vice president of Store Operations, GameStop.","og_url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/","og_site_name":"Microsoft 365 Blog","article_published_time":"2014-07-14T18:00:16+00:00","article_modified_time":"2024-08-12T23:57:22+00:00","og_image":[{"url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg"}],"author":"The Microsoft 365 Marketing Team","twitter_card":"summary_large_image","twitter_misc":{"Written by":"The Microsoft 365 Marketing Team","Est. reading time":"2 min read"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#article","isPartOf":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/"},"author":[{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/author\/the-microsoft-365-marketing-team\/","@type":"Person","@name":"The Microsoft 365 Marketing Team"}],"headline":"Playing to win\u2014GameStop ups customer service with Office 365","datePublished":"2014-07-14T18:00:16+00:00","dateModified":"2024-08-12T23:57:22+00:00","mainEntityOfPage":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/"},"wordCount":604,"commentCount":0,"publisher":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#organization"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/","url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/","name":"Playing to win\u2014GameStop ups customer service with Office 365 | Microsoft 365 Blog","isPartOf":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#primaryimage"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg","datePublished":"2014-07-14T18:00:16+00:00","dateModified":"2024-08-12T23:57:22+00:00","breadcrumb":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#primaryimage","url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg","contentUrl":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2014\/07\/GAME-STOP_FINAL_v2-02-02-300x300.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2014\/07\/14\/gamestop-office-365\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/"},{"@type":"ListItem","position":2,"name":"Playing to win\u2014GameStop ups customer service with Office 365"}]},{"@type":"WebSite","@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#website","url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/","name":"Microsoft 365 Blog","description":"Microsoft 365 brings together Office 365, Windows 10, and Enterprise Mobility + Security. It delivers a complete, intelligent, and secure solution to empower people.","publisher":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#organization","name":"Microsoft 365 Blog","url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/08\/ms-logo-amp.png","contentUrl":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/08\/ms-logo-amp.png","width":279,"height":60,"caption":"Microsoft 365 Blog"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/#\/schema\/logo\/image\/"}}]}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Microsoft 365 Blog","distributor_original_site_url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts\/53611"}],"collection":[{"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/users\/3368823"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/comments?post=53611"}],"version-history":[{"count":1,"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts\/53611\/revisions"}],"predecessor-version":[{"id":274269,"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts\/53611\/revisions\/274269"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/media?parent=53611"}],"wp:term":[{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/content-type?post=53611"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/product?post=53611"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/audience?post=53611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/tags?post=53611"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-json\/wp\/v2\/coauthors?post=53611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}