{"id":1510,"date":"2024-02-20T08:00:00","date_gmt":"2024-02-20T16:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/?p=1510"},"modified":"2024-02-27T14:38:17","modified_gmt":"2024-02-27T22:38:17","slug":"the-ai-capabilities-you-need-to-power-your-ai-transformation","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/2024\/02\/20\/the-ai-capabilities-you-need-to-power-your-ai-transformation\/","title":{"rendered":"The AI capabilities you need to power your AI transformation"},"content":{"rendered":"<aside id=\"accordion-e8916df4-f722-4856-b7de-e81fa08f14b1\" class=\"table-of-contents-block accordion pb-0\" data-bi-aN=\"table-of-contents\">\n\t<button class=\"btn btn-collapse mb-0 display-flex justify-content-between w-100\" type=\"button\" data-mount=\"collapse\" data-target=\"#accordion-collapse-e8916df4-f722-4856-b7de-e81fa08f14b1\" aria-expanded=\"true\" aria-controls=\"accordion-collapse-e8916df4-f722-4856-b7de-e81fa08f14b1\">\n\t\t<span class=\"table-of-contents-block__label subtitle\">In this article<\/span>\n\t\t<span class=\"table-of-contents-block__current mr-4 text-gray-600 font-weight-normal\" aria-hidden=\"true\"><\/span>\n\n\t\t<svg class=\"table-of-contents-block__arrow\" aria-label=\"Toggle arrow\" width=\"18\" height=\"11\" viewBox=\"0 0 18 11\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t<path d=\"M15.7761 11L18 8.82043L9 0L0 8.82043L2.22394 11L9 4.35913L15.7761 11Z\" fill=\"currentColor\" \/>\n\t\t<\/svg>\n\t<\/button>\n\t<div id=\"accordion-collapse-e8916df4-f722-4856-b7de-e81fa08f14b1\" class=\"table-of-contents-block__collapse-wrapper collapse show\" data-parent=\"#accordion-e8916df4-f722-4856-b7de-e81fa08f14b1\">\n\t\t<div class=\"accordion-body p-0\">\n\t\t\t<ol class=\"table-of-contents-block__list\"><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#unlock-productivity-across-your-business-with-microsoft-copilot\">Unlock productivity across your business with Microsoft Copilot<\/a><\/li><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#build-unique-transformational-experiences-to-suit-your-needs\">Build unique, transformational experiences to suit your needs<\/a><\/li><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#rely-on-a-trusted-responsible-ai-partner\">Rely on a trusted, responsible AI partner<\/a><\/li><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#shape-the-next-step-of-your-ai-journey-today\">Shape the next step of your AI journey today<\/a><\/li><\/ol>\t\t<\/div>\n\t<\/div>\n\t<span class=\"table-of-contents-block__progress-bar\"><\/span>\n<\/aside>\n\n\n\n<p>In every industry and around the world, over the past year we have seen organizations embrace generative AI to transform their businesses. From <a href=\"https:\/\/customers.microsoft.com\/en-us\/story\/1708749429528915591-naturalreader-azure-education-en-canada\" target=\"_blank\" rel=\"noreferrer noopener\">Canada<\/a> to <a href=\"https:\/\/news.microsoft.com\/fi-fi\/2023\/11\/16\/elisa-supports-and-enhances-the-everyday-lives-of-knowledge-workers-with-copilot-for-microsoft-365\/\" target=\"_blank\" rel=\"noreferrer noopener\">Finland<\/a> to <a href=\"https:\/\/news.microsoft.com\/en-hk\/2023\/12\/04\/copilot-for-microsoft-365-helps-leading-hong-kong-enterprises-raise-the-productivity-bar\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hong Kong<\/a>\u2014and everywhere in between\u2014leaders are seeing the potential and possibility made possible by this transformative technology, and they\u2019re beginning to realize the benefits. According to IDC, for every $1 an organization invests in AI technology, they\u2019re realizing an average return of $3.50 on that investment.<sup>1<\/sup><\/p>\n\n\n\n<p>Looking ahead to 2024, the question facing business leaders is this: How will <strong>you<\/strong> seize the opportunity to lead in this new era of AI? Microsoft is continuing to innovate with AI so that we can <span class=\"text-gradient\"><strong>empower every person and every organization on the planet to achieve more<\/strong><\/span>\u2014and it starts when \u201cI can\u2019t\u201d becomes \u201cWatch me.\u201d Take a look.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Microsoft Game Day Commercial | Copilot: Your everyday AI companion\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/SaCVSUbYpVc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>As your organization charts its journey into this era of AI, we are excited to be your partner\u2014whether you\u2019re just starting to explore AI or looking to build on what you\u2019ve already achieved. To learn more about how the Microsoft Cloud can help power your transformation journey, I\u2019d like to invite you to watch our 20-minute webinar.<\/p>\n\n\n<div class=\"wp-block-msxcm-cta-block\" data-moray data-bi-an=\"CTA Block\">\n\t<div class=\"card d-block mx-ng mx-md-0\">\n\t\t<div class=\"row no-gutters\">\n\n\t\t\t\t\t\t\t<div class=\"col-md-4\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"397\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/wp-content\/uploads\/2024\/02\/AI-transformation-block.jpg\" class=\"card-img img-object-cover\" alt=\"\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/wp-content\/uploads\/2024\/02\/AI-transformation-block.jpg 672w, https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/wp-content\/uploads\/2024\/02\/AI-transformation-block-300x177.jpg 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/wp-content\/uploads\/2024\/02\/AI-transformation-block-626x370.jpg 626w\" sizes=\"(max-width: 672px) 100vw, 672px\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"d-flex col-md\">\n\t\t\t\t<div class=\"card-body align-self-center p-4 p-md-5\">\n\t\t\t\t\t<h2>AI transformation<\/h2>\n\n\t\t\t\t\t<div class=\"mb-3\">\n\t\t\t\t\t\t<p>Learn how your organization can unlock productivity, build your AI capability, and innovate with trust at the core<\/p>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"link-group\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/info.microsoft.com\/ww-landing-start-your-ai-transformation-with-the-microsoft-cloud.html\" class=\"btn btn-link text-decoration-none p-0\" >\n\t\t\t\t\t\t\t\t<span>Watch the webinar<\/span>\n\t\t\t\t\t\t\t\t<span class=\"glyph-append glyph-append-chevron-right glyph-append-xsmall\"><\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"unlock-productivity-across-your-business-with-microsoft-copilot\">Unlock productivity across your business with Microsoft Copilot<\/h2>\n\n\n\n<p>Becoming an AI-powered organization starts with bringing AI right into the flow of work for any employee. And that\u2019s what we\u2019ve enabled with <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Copilot<\/a>.<\/p>\n\n\n\n<p>Imagine a tool that makes your work so much more productive you don\u2019t want to give it up. A tool that helps you sell more effectively, code more efficiently, respond to customers more accurately\u2014and so much more.<\/p>\n\n\n\n<p>\u201cCopilot use cases are growing. In Microsoft 365, easily getting data from Excel files, creating a first draft in Word, or creating a PowerPoint presentation are some of the top examples,\u201d said Sarah Lewandowski, Global Technology &amp; Innovation Lead at <a href=\"https:\/\/customers.microsoft.com\/en-us\/story\/1703594261178267318-bayer-microsoft-copilot-germany\" target=\"_blank\" rel=\"noreferrer noopener\">Bayer<\/a>.<\/p>\n\n\n\n<p>We are seeing incredible results from early adopters of Microsoft Copilot. Our recent <a href=\"https:\/\/www.microsoft.com\/en-us\/worklab\/work-trend-index\/\" target=\"_blank\" rel=\"noreferrer noopener\">Work Trends Index<\/a> study found that 70% of Copilot users said they were more productive, and&nbsp;68% said it improved the quality of their work. And in fact, 77% of people using Microsoft Copilot said once they used it, they didn\u2019t want to give it up.<\/p>\n\n\n<div class=\"wp-block-msxcm-kicker-container\">\n\t<div class=\" wp-block-msxcm-kicker-block wp-block-msxcm-kicker--align-left\" data-bi-an=\"Kicker Left\">\n\t\t<p class=\"wp-block-msxcm-kicker__title small text-neutral-400 text-uppercase\">\n\t\t\tMicrosoft Copilot\t\t<\/p>\n\t\t<a\n\t\t\tclass=\"wp-block-msxcm-kicker__cta btn btn-link p-0 text-decoration-none\"\n\t\t\thref=\"https:\/\/copilot.microsoft.com\/\"\n\t\t\ttarget=\"_blank\"\t\t>\n\t\t\t<span>Try it out<\/span> <span class=\"glyph-append glyph-append-xsmall wp-block-msxcm-kicker__glyph glyph-append-go\"><\/span>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n\n<p>Identifying how Microsoft Copilot can unlock productivity across business roles and functions should be a key element of your AI transformation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"build-unique-transformational-experiences-to-suit-your-needs\">Build unique, transformational experiences to suit your needs<\/h2>\n\n\n\n<p>Deploying generative AI solutions like Microsoft Copilot is one part of your AI transformation journey. But you should also be thinking about the ways generative AI can support your business in a more tailored way.<\/p>\n\n\n\n<p>This may mean extending Microsoft Copilot with Copilot Studio, as we are seeing at organizations like <a href=\"https:\/\/customers.microsoft.com\/en-us\/story\/1703526879212720249-dentsu-microsoft-copilot-media-and-entertainment-japan-en\" target=\"_blank\" rel=\"noreferrer noopener\">dentsu<\/a>. The creative agency\u2019s IT team are working on how to create customized prompts for key business functions or roles, as well as how they can connect Copilot with the in-house or third-party apps that already support their business.<\/p>\n\n\n\n<p>\u201cI have a lot of ideas, including using it for our onboarding employee experience with prompts that could help new employees find content. HR or Finance\u2019s systems could have custom prompts in those applications,\u201d says Julie Duvillier, Head of Unified Communications Platforms for Global Technology, at dentsu.<\/p>\n\n\n\n<p>But you can also explore creating your own copilot solution that leverages the full power of Azure AI, the same platform that powers Microsoft Copilot. <a href=\"https:\/\/customers.microsoft.com\/en-us\/story\/1700854587537724864-kpmg-australia-azure-ai-professional-services\" target=\"_blank\" rel=\"noreferrer noopener\">KPMG Australia<\/a>, for example, created its own conversational AI assistant called KymChat, which leverages not just the generative AI capabilities of Microsoft Azure OpenAI Service but also the vector search capabilities of Azure Cosmos DB to help the solution deliver faster results at scale.<\/p>\n\n\n\n<p>\u201cLet\u2019s say an employee is about to interview a candidate for an open senior tax advisor role, and they want to know what questions to ask,\u201d says Robert Finlayson: Senior Product Manager at KPMG Australia. \u201cIn the past, this employee might have had to liaise with HR or conduct a time-consuming web search of multiple sources to obtain viable questions. Now they simply ask KymChat to create a list of 10 role-specific interview questions, and they have their interview prep finished in seconds.\u201d<\/p>\n\n\n<div class=\"wp-block-msxcm-kicker-container\">\n\t<div class=\" wp-block-msxcm-kicker-block wp-block-msxcm-kicker--align-right\" data-bi-an=\"Kicker Right\">\n\t\t<p class=\"wp-block-msxcm-kicker__title small text-neutral-400 text-uppercase\">\n\t\t\tMicrosoft commercial marketplace\t\t<\/p>\n\t\t<a\n\t\t\tclass=\"wp-block-msxcm-kicker__cta btn btn-link p-0 text-decoration-none\"\n\t\t\thref=\"https:\/\/azuremarketplace.microsoft.com\/en-us\/marketplace\/apps\/category\/ai-plus-machine-learning?page=1&#038;subcategories=generative-ai&#038;filters=partners%3Bpay-as-you-go\"\n\t\t\ttarget=\"_blank\"\t\t>\n\t\t\t<span>AI solutions from Microsoft partners<\/span> <span class=\"glyph-append glyph-append-xsmall wp-block-msxcm-kicker__glyph glyph-append-go\"><\/span>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n\n<p>Scenarios like this, which are highly unique to your own organization, are crying out for a custom copilot that takes advantage of the full <a href=\"https:\/\/azure.microsoft.com\/en-us\/solutions\/ai\" target=\"_blank\" rel=\"noreferrer noopener\">Azure AI portfolio<\/a>. You can develop these solutions in-house, or work with a Microsoft partner bringing their own expertise to the table.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"rely-on-a-trusted-responsible-ai-partner\">Rely on a trusted, responsible AI partner<\/h2>\n\n\n\n<p>AI innovation is nothing without trust. Trust must be built into the AI apps you deploy and the AI solutions you create from the very beginning\u2014and that\u2019s why Microsoft commitment to Responsible AI is so important.<\/p>\n\n\n\n<p>Our <a href=\"https:\/\/www.microsoft.com\/en-us\/ai\/principles-and-approach\" target=\"_blank\" rel=\"noreferrer noopener\">approach to Responsible AI<\/a> is grounded in a set of principles that guide everything we do. These principles are brought to life through our corporate standards, the implementation and tooling we create, and the oversight and governance we have in place.<\/p>\n\n\n<div class=\"wp-block-msxcm-kicker-container\">\n\t<div class=\" wp-block-msxcm-kicker-block wp-block-msxcm-kicker--align-left\" data-bi-an=\"Kicker Left\">\n\t\t<p class=\"wp-block-msxcm-kicker__title small text-neutral-400 text-uppercase\">\n\t\t\tMicrosoft Security\t\t<\/p>\n\t\t<a\n\t\t\tclass=\"wp-block-msxcm-kicker__cta btn btn-link p-0 text-decoration-none\"\n\t\t\thref=\"https:\/\/www.microsoft.com\/en-us\/security\"\n\t\t\ttarget=\"_blank\"\t\t>\n\t\t\t<span>Learn more<\/span> <span class=\"glyph-append glyph-append-xsmall wp-block-msxcm-kicker__glyph glyph-append-go\"><\/span>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n\n<p>We\u2019ve also seen the new importance of safeguarding your business and your data in this era of AI\u2014especially as security becomes a defining challenge of our time. Microsoft\u2019s approach to security can level the playing field for defenders, helping you protect your organization with AI-powered, end-to-end security. &nbsp;<\/p>\n\n\n\n<p>\u201cOne of the benefits of being able to use Copilot through Microsoft is that security&#8217;s already built in. And so the logged in user only has access to things they have access to, through the bigger security enterprise that you have set up, and it follows all your policies in your Microsoft landscape,\u201d said&nbsp;Co\u015fkun \u00c7avu\u015fo\u011flu, <a href=\"https:\/\/customers.microsoft.com\/en-us\/story\/1703157436656300547-ey_professionalservices_copilot\" target=\"_blank\" rel=\"noreferrer noopener\">EY Americas<\/a> Financial Services Tax AI Go-to-Market Leader.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"shape-the-next-step-of-your-ai-journey-today\">Shape the next step of your AI journey today<\/h2>\n\n\n\n<p>Wherever you are in your AI journey, whether you\u2019re just getting started or pushing the edge, you can take that next step today. Your AI journey should be multifaceted, encompassing the AI-powered apps you can use to unlock productivity across your business, the AI solutions you\u2019ll build to serve your unique business needs, and a trusted and responsible foundation for AI innovation.<\/p>\n\n\n\n<p>To dig into some real-world examples that can help you visualize your own AI success, check out the 20-minute webinar.<\/p>\n\n\n<figure class=\"wp-block wp-block-embed is-provider-embed-handler wp-block-embed-embed-handler wp-embed-aspect-16-9 wp-has-aspect-ratio wp-block-embed-red-tiger\">\n\t<div\n\t\tclass=\"wp-block-embed-red-tiger__wrapper\"\n\t\tstyle=\"--video-width: 723px;--video-height: 406.6875px\"\n\t>\n\t\t<div class=\"wp-block-embed-red-tiger__iframe-wrapper\">\n\t\t\t<iframe\n\t\t\t\tclass=\"iframe--custom-width\"\n\t\t\t\theight=\"406.6875\"\n\t\t\t\ttitle=\"Embed video from Microsoft.com\"\n\t\t\t\twidth=\"723\"\n\t\t\t\tsrc=\"https:\/\/www.microsoft.com\/en-us\/videoplayer\/embed\/RW1hlWx\"\n\t\t\t\tallow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\"\n\t\t\t\tallowfullscreen\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t<\/div>\n\t<\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-arrow-left\"><a class=\"wp-block-button__link has-text-align-left wp-element-button\" href=\"https:\/\/info.microsoft.com\/ww-landing-start-your-ai-transformation-with-the-microsoft-cloud.html\">Watch the webinar to learn more<\/a><\/div>\n<\/div>\n\n\n\n<p>If you\u2019re interested in learning more about Microsoft Copilot or building your own AI capability with Microsoft Azure AI, check out <a href=\"https:\/\/www.microsoft.com\/en-us\/AI\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft AI<\/a> for the latest news and information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity divider my-3\" \/>\n\n\n\n<p><sup>1<\/sup><strong>SOURCE:<\/strong>\u202fIDC InfoBrief, sponsored by Microsoft, The Business Opportunity of AI, IDC #US51364223, November 2023.\u202f\u202f&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Watch this webinar to learn how your organization can unlock productivity, build your AI capability, and innovate with trust at the core.<\/p>\n","protected":false},"author":12,"featured_media":1633,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"categories":[1],"tags":[336,302,334],"content-type":[4,6],"topic":[7,290],"industry":[],"job-function":[],"property":[],"coauthors":[289],"class_list":["post-1510","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-ai-transformation","tag-generative-ai","tag-responsible-ai","content-type-customer-stories","content-type-thought-leadership","topic-ai","topic-digital-transformation","review-flag-1695745983-749","review-flag-1695745987-947","review-flag-1-1695745984-811","review-flag-3-1695745984-226","review-flag-idc-1695745987-435","review-flag-new-1695745982-637","review-flag-partn-1695745982-841"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The AI capabilities you need to power your AI transformation | The Microsoft Cloud Blog<\/title>\n<meta name=\"description\" content=\"Learn how your organization can use Microsoft Copilot and the Microsoft Cloud to unlock productivity, build your AI capability, and innovate safely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/2024\/02\/20\/the-ai-capabilities-you-need-to-power-your-ai-transformation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The AI capabilities you need to power your AI transformation | The Microsoft Cloud Blog\" \/>\n<meta property=\"og:description\" content=\"Learn how your organization can use Microsoft Copilot and the Microsoft Cloud to unlock productivity, build your AI capability, and innovate safely.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/2024\/02\/20\/the-ai-capabilities-you-need-to-power-your-ai-transformation\/\" \/>\n<meta property=\"og:site_name\" content=\"The Microsoft Cloud Blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-20T16:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-27T22:38:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/wp-content\/uploads\/2024\/02\/Cloud_Blog_Abstract-08.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1260\" \/>\n\t<meta property=\"og:image:height\" content=\"708\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Carissa Eicholz\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" 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