The post Webinar: Use Bot Framework Skills to extend the abilities of your Power Virtual Agents bot with Azure Bot Framework appeared first on Microsoft Copilot Blog.

Since the release of Power Virtual Agents December of 2019, the development team has added a myriad of new features! In this webinar your hosts Reza Dorrani, Tomasz Poszytek, and Charles Sterling will take you on a tour of these new features, show you how to use them, walk through hard earned best practices and make themselves available to answer your questions. Session highlights include how to call Q&A Maker from Power Virtual Agents, setting up AAD authentication, a tour of the new Power Virtual Agents Community and how to use Office Graph API to access the user’s identity.

When: May 15^th 9 a.m. PST

Where: https://aka.ms/PVACommunityCall

Agenda:

• NEW Power Virtual Agents Community by Reza Dorrani
• Using suggested Topics and calling Q&A maker by Tomasz Poszytek
• Topic Redirection/Go to Another Topic by Charles Sterling
• No intent/Fall back by Tomasz Poszytek
• Custom Canvas by Charles Sterling
• Setting up and using integrated AAD Authentication by Reza Dorrani
• Enhanced flows integration and calling graph API by Tomasz Poszytek
• Enhanced Analytics by Charles Sterling
• Power Virtual Agents in a Day by Reza Dorrani
• Q&A

Presentation: Power Virtual Agents What is New and Exciting.pptx

Our presenters

Reza Dorrani



Reza is a Microsoft Business Applications MVP & Principal consultant at Catapult Systems. He is a Microsoft Power Apps & Microsoft Power Automate community dual super user. He was awarded the Microsoft Flow All Star award by the community. He is also the founder and leader of the Houston Power Apps and Power Automate User Group

Tomasz Poszytek

I do believe in enabling organizations to work more effectively and I’m helping them to achieve it by leveraging their effectiveness through their business processes digitalization and optimization. I do have a strong analytical background being a Business Analyst for years. I have lots of experience in Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agents), but also in other workflow platforms. I very much enjoy to continuously learn to stay up to date and to share my knowledge not only with my customers, but with technical communities as well. I’m building business processes and applications that are easy for users’ to stick to, so they can follow and understand them. In overall I transform processes to be more reliable and effortless. I am also a co-organizer of SharePoint Saturday Warsaw and active community member, blogger and international speaker.

Charles Sterling



https://aka.ms/chucksbio

 

The post What is new and exciting for Power Virtual Agents Webinar May 15th appeared first on Microsoft Copilot Blog.

Download the training content from https://aka.ms/PVAinaDayPackage to get started.

Overview

This beginner-level lab gives you hands-on experience designing and developing a chatbot. We’ll show you the steps to build your bot in less than a day.

Agenda

Module 1: Overview and Prerequisites

Module 2: Build your first chatbot

Module 3: Topic Suggestions

Module 4: Improve chatbot with entities, variables, and topic redirect

Module 5: Integrate with pre-built Power Automate flows

Module 6: Topic Design Best Practices

We’d love to hear about your experience with the training. Please visit our community forum at https://aka.ms/PowerVirtualAgentsForum and share your feedback.

If you are an instructor looking to teach this class please find the instructor materials here:   https://aka.ms/PVAinaDayInstructor

If you have any idea requests, please submit them at https://aka.ms/PowerVirtualAgentsIdeas.

Thanks!

The post Announcing the availability of Microsoft Power Virtual Agents in a Day appeared first on Microsoft Copilot Blog.

• Michael Tjavle’s post Helping organizations provide real time information around COVID-19 with Power Virtual Agents
  
• Abhi Rathinavelu‘s post Building a Crisis FAQ bot using Power Virtual Agents 
  

This webinar is designed to be a supplement to those posts, answer your questions and drilldown into best practices and tips for building a crisis response chat bot for your organization.

A Crisis FAQ chat bot can help you address some common questions of employees, for example, in the face of crisis. You can sign up for the Power Virtual Agents trial version to create a bot (trial is free for 30 days and currently extendable after 30 days) and use the pointers outlined in this presentation to create and customize topics as needed for your audience. The webinar will walk you through an example with step by step guidance that you can expand for other scenarios and answering your questions real time. The key goal of this webinar is to help you get a Crisis FAQ bot created, running and deployed quickly.

In this webinar we will also cover the exciting new offer and announcement made by Alysa Taylor:

“To empower organizations to take advantage of the solutions above, we are making Power Apps, Power Automate, Power Apps portals and Power Virtual Agents available for a free six-month product offer, that includes all premium capabilities for customers in the healthcare, education, nonprofit, and government sectors.”

For more details about this announcement please see:

https://cloudblogs.microsoft.com/dynamics365/bdm/2020/03/26/resources-and-support-for-our-global-customers-impacted-by-covid-19/

When: Friday, May 1st, 10 AM PST

Where:  https://aka.ms/PVACrisisWebinar

About our presenters:

Michael Tjalve

Power Virtual Agents Principal Program Manager.  I have spent the past two decades working at the intersection of technology and language as an interface, with focus on turning disruptive innovation into engaging user experiences. I’m actively engaged in initiatives to develop and promote AI for social good and I’m particularly interested in how conversational AI can enable new learning experiences – empowering both students and teachers. I have built products and services powered by conversational AI and I have worked on applying AI in the humanitarian sector where it can help improve education access and quality for underserved and displaced communities as well as on leveraging AI as a key component for helping people better prepare for the jobs of the future through accessible reskilling and continuous learning opportunities.

Salem Bacha

Power Virtual Agents Senior Software Engineer.  Experienced Software Engineer with a demonstrated history of working in the computer software industry. Skilled in DirectX, OpenGL, Game Programming, Machine Learning, Problem Solving, Architecture Software Designs, Full Stack Web Development, and Customer Driven Platform Services. Strong engineering professional with a Master of Computer Science focused in Mathematics and Computer Science from Digipen Institute of Technology. Currently working on Power Virtual Agents for Microsoft.

Renato Romão

As one of the founders of the Power Virtual Agents community he single handedly answers a large percentages of the Power Virtual Agents community forum posts.  For this call Renato has graciously offered to cover his latest community contributions help monitor the Q&A panel during the call.   Some words directly from Renato:

Hi, my name is Renato Romão! 🙂 I’m a Senior Full-stack Developer and you can see my biography in my LinkedIn profile: https://www.linkedin.com/in/renatoromao

The post Webinar: Building a Crisis FAQ chat bot with Power Virtual Agents on May 1st appeared first on Microsoft Copilot Blog.

Next Steps:

• Want to learn more about Power Virtual Agents or just want to get started? Try  Power Virtual Agents here.
  
• Getting started with Power Virtual Agents and have questions? Join the January community call on January 15th, 8:00 AM PST.
  
• Already familiar with Bot Framework Skills and ready to get started? Check out the Power Virtual Agents forum post.
  

About our presenters:

Pawan Taparia

Senior Program Manager, Microsoft Corporation, building intelligent conversational virtual agents using Power Virtual Agents. Creative and self-driven product manager with over 11 years of experience building and shipping consumer and enterprise technical solutions across retail, academia, healthcare & technology.

Murali Kumanduri
Murali has over 24 years experience in top technology companies in designing and delivery of software applications.
Murali has been a driving force on the Power Virtual Agents team since March 2018 managing early customers in retail, banking and entertainment industries for virtual agent implementation projects. Prior to PVA team, Murali was part of Dynamics 365 F&O/Retail Solution Architecture team.  Prior to joining Microsoft, Murali worked as Senior Manager at Accenture and Director of Product Management at Avanade developing mobility and other industry solutions.

Salem Bacha

Experienced Software Engineer with a demonstrated history of working in the computer software industry. Skilled in DirectX, OpenGL, Game Programming, Machine Learning, Problem Solving, Architecture Software Designs, Full Stack Web Development, and Customer Driven Platform Services. Strong engineering professional with a Master of Computer Science focused in Mathematics and Computer Science from Digipen Institute of Technology. Currently working on Power Virtual Agents for Microsoft.

The post Jan 17 Webinar: Integrating Bot Framework Skills with Power Virtual Agents appeared first on Microsoft Copilot Blog.

If you are not familiar with Difinity, it is the largest Power Platform and Business Applications Conference in New Zealand offering content for IT Decision Makers, Developers, Business Analysts, IT Professionals, BI Managers, BI Professionals, Architects, Digital and big data business leaders wanting to get up to speed on Microsoft’s next generation business platform.  This conference will offer 50+ technical sessions delivered from over 50 industry noted speakers and experts from all around the world, including Microsoft Most Valuable Professionals, Microsoft Certified Trainers, and Microsoft product team members. This year, Difinity will be showcasing the most recent addition to Power Platform: Power Virtual Agents by our very own Charles Sterling.

Charles will be doing a day long hands on precon building Power Virtual Agents bots and Power Apps showing how to integrate these offerings into the rest of the Power Platform.

To learn about Power Virtual Agents be sure and attend these sessions:

Feb 17th Day long Precon: App In A Day with all new features!

This precon takes the Power Apps training to the next level by adding the latest additions to the Power Platform: Power Apps Components, Power Virtual Agents, Power Apps Portals and AI Builder.

Agenda:

• Common Data Service for Apps Deep-dive and Lab Introduction
• Model-driven Apps Deep-drive and Lab Introduction
• Canvas Apps Deep-drive Hands on Lab
• Adding AI and Business Card Reader functionality
• Microsoft Power Automate Introduction
• Introduction to Power Virtual Agents

Feb 18th:  Getting Hands-On with Microsoft Power Virtual Agents 

In this session Charles Sterling will take you on all demo tour of the newest member of the Power Platform: Microsoft Power Virtual Agents. If you aren’t familiar with Microsoft Power Virtual Agents, it enables you to easily create and maintain intelligent chatbots without having to code. Demos will include creating a bot, creating topics and testing, importing suggestions (FAQs) from a website, publishing and Power Automate (flows) Integration.

To register please see: https://difinity.co.nz/

*Actual session dates subject to change

The post Power Virtual Agents at Difinity conference in Auckland NZ Feb 17 appeared first on Microsoft Copilot Blog.