{"id":6608,"date":"2025-11-24T10:27:11","date_gmt":"2025-11-24T18:27:11","guid":{"rendered":""},"modified":"2025-12-15T13:02:46","modified_gmt":"2025-12-15T21:02:46","slug":"copilot-is-leaving-whatsapp-whats-next","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/blog\/2025\/11\/24\/copilot-is-leaving-whatsapp-whats-next\/","title":{"rendered":"Copilot is leaving WhatsApp and other messaging apps: What&#8217;s next"},"content":{"rendered":"\n<p>Since launching in late 2024, Copilot on WhatsApp has helped millions of people connect with their AI companion in a familiar, everyday setting.&nbsp;We\u2019re incredibly proud of the impact it\u2019s had.&nbsp;But starting January 15, 2026, Copilot will no longer be available on WhatsApp.&nbsp;<br>&nbsp;<br>This change is due to recent updates to WhatsApp\u2019s platform policies&nbsp;prohibiting&nbsp;all LLM chatbots from the platform effective January 15th, and as a result, Copilot will be&nbsp;discontinued.&nbsp;Copilot will also no longer be supported on other third-party messaging apps starting January 15, 2026.&nbsp;&nbsp;<br>&nbsp;<br>We\u2019re working to ensure a smooth transition for users and enable their continued Copilot access on mobile, web, and PC.&nbsp;<br>&nbsp;<br><strong>What happens next?<\/strong>&nbsp;<br>Copilot on WhatsApp will remain available through January 15, 2026. After that date, the service will no longer function.&nbsp;This timing also applies to Copilot on other messaging platforms where it&nbsp;has been&nbsp;available.&nbsp;&nbsp;<br>You can continue chatting with Copilot anytime through our surfaces:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Copilot mobile app<\/strong>: Available on\u00a0<a href=\"https:\/\/apps.apple.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">iOS<\/a>\u00a0and\u00a0<a href=\"https:\/\/play.google.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Android<\/a>\u00a0<\/li>\n\n\n\n<li><strong>Copilot on the web<\/strong>:\u00a0<a href=\"https:\/\/copilot.microsoft.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">copilot.com<\/a>\u00a0<\/li>\n\n\n\n<li><strong>Copilot on Windows<\/strong>:\u00a0<a href=\"https:\/\/apps.microsoft.com\/detail\/9nht9rb2f4hd?hl=en-us&amp;gl=US&amp;form=MA13ZF&amp;ocid=MA13ZF\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/apps.microsoft.com\/detail\/9nht9rb2f4hd?hl=en-us&amp;gl=US&amp;form=MA13ZF&amp;ocid=MA13ZF<\/a>\u00a0<\/li>\n\n\n\n<li><strong>Copilot for Mac:<\/strong>\u00a0<a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-copilot\/id6738511300?mt=12\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/apps.apple.com\/us\/app\/microsoft-copilot\/id6738511300?mt=12<\/a>\u00a0<\/li>\n<\/ul>\n\n\n\n<p>These experiences offer all the core features\u00a0you\u2019ve\u00a0come to expect\u2014plus even more functionality like Copilot Voice, Vision, and Mico (a companion presence), to name a few.\u00a0You can also chat with\u00a0<a href=\"https:\/\/aka.ms\/copilotongroupme\" target=\"_blank\" rel=\"noreferrer noopener\">Copilot on the GroupMe app<\/a>\u00a0and don&#8217;t forget to check out the new\u00a0<a href=\"https:\/\/youtu.be\/KGoAlYWnRJE\" target=\"_blank\" rel=\"noreferrer noopener\">Groups feature in Copilot<\/a>.\u00a0<br>\u00a0<br>If\u00a0you&#8217;d\u00a0like to keep a record of your conversations, we recommend exporting your chat history using WhatsApp\u2019s built-in tools prior to January 15, 2026.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq\"><strong>FAQ<\/strong>&nbsp;<\/h2>\n\n\n\n<p><strong>Why is Copilot\u00a0leaving\u00a0WhatsApp?<\/strong>\u00a0<br>WhatsApp updated its platform policies, and as a result Copilot will no longer be available on WhatsApp after January 15, 2026.\u00a0This policy shift also informed our decision to\u00a0discontinue\u00a0Copilot support across other third-party messaging apps.\u00a0<br><br><strong>Are\u00a0other messaging apps\u00a0impacted?<\/strong>\u00a0<br>Copilot will also no longer be supported on other third-party messaging apps starting January 15, 2026. For continued access, we recommend transitioning to the Copilot mobile app, website, or desktop apps on Windows and Mac.\u00a0<br>\u00a0<br><strong>When will access end\u00a0across third-party messaging apps?<\/strong>\u00a0<br>Copilot access\u00a0across other third-party messaging apps will end\u00a0on\u00a0<strong>January 15, 2026<\/strong>.\u00a0After this date the service will no longer function.\u00a0<br>\u00a0<br><strong>Can I transfer my chat history to the Copilot apps\u00a0or website?<\/strong>\u00a0<br>No. Since access to Copilot\u00a0across third-party messaging apps\u00a0is unauthenticated, Copilot cannot transfer the chat history\u00a0to\u00a0other Copilot surfaces. If you need to retain your conversations, please export them using\u00a0the respective app&#8217;s\u00a0export tools before January 15, 2026\u00a0<br>\u00a0<br><strong>Will the Copilot app and website offer the same features as Copilot\u00a0across third-party messaging apps?<\/strong>\u00a0<br>Yes.\u00a0The Copilot mobile and desktop apps and the Copilot website provide the core features available on third-party chat apps plus many additional capabilities currently not supported across the third-party messaging\u00a0app\u00a0integrations.\u00a0<br>\u00a0<br><strong>Is there a cost to use Copilot on the app or website?<\/strong>\u00a0<br>No. You can get started with Copilot on the web or in the\u00a0desktop\u00a0and\u00a0mobile apps\u00a0at no cost. Certain features require a subscription and usage limits may apply.\u00a0<br>\u00a0<br><strong>Are my Copilot conversations saved?<\/strong>\u00a0<br>By default, all the conversations you have had with Copilot across third party messaging apps are deleted after about\u00a030 days.\u00a0<br>For more information, please review\u00a0<a href=\"https:\/\/nam06.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fsupport.microsoft.com%2Ftopic%2Fprivacy-faq-for-microsoft-copilot-27b3a435-8dc9-4b55-9a4b-58eeb9647a7f&amp;data=05%7C02%7CChelsea.Sparrow%40microsoft.com%7Cc4d4da1f04714bb6910708de3703de4b%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C639008686938174845%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=lgkXSbIYxyHPEYS0CmnN9cxbkeMWeyDv%2BoXnVUJ0Ifs%3D&amp;reserved=0\" target=\"_blank\" rel=\"noreferrer noopener\">Copilot Privacy FAQ<\/a>.\u00a0<br>\u00a0<br><strong>Can I delete my past conversations on these chat apps?<\/strong>\u00a0<br>Yes. You can delete the conversations you had with Copilot across supported third-party messaging apps.\u00a0<br>Below are instructions for the third party messaging apps where Copilot has operated:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>WhatsApp:<\/strong>\u00a0type \/help \u2192\u00a0<strong>Support topics<\/strong>\u00a0\u2192\u00a0<strong>Delete chat history<\/strong>\u00a0\u2192\u00a0<strong>Send<\/strong>\u00a0\u2192 confirm\u00a0<strong>Yes, delete history<\/strong>.\u00a0<\/li>\n\n\n\n<li><strong>Telegram:<\/strong>\u00a0tap the\u00a0<strong>Menu<\/strong>\u00a0or type \/help \u2192\u00a0<strong>Delete chat history<\/strong>\u00a0\u2192 confirm\u00a0<strong>Yes, delete history<\/strong>.\u00a0<\/li>\n\n\n\n<li><strong>Viber:<\/strong>\u00a0type \/help \u2192\u00a0<strong>Delete chat history<\/strong>\u00a0\u2192 confirm\u00a0<strong>Yes, delete history<\/strong>.\u00a0<br>For more information, please review\u00a0<a href=\"https:\/\/nam06.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fsupport.microsoft.com%2Ftopic%2Fprivacy-faq-for-microsoft-copilot-27b3a435-8dc9-4b55-9a4b-58eeb9647a7f&amp;data=05%7C02%7CChelsea.Sparrow%40microsoft.com%7Cc4d4da1f04714bb6910708de3703de4b%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C639008686938174845%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=lgkXSbIYxyHPEYS0CmnN9cxbkeMWeyDv%2BoXnVUJ0Ifs%3D&amp;reserved=0\" target=\"_blank\" rel=\"noreferrer noopener\">Copilot Privacy FAQ<\/a>.\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>Can I delete my Copilot account on these chat apps?<\/strong>\u00a0<br>Yes. You can delete your Copilot account across supported third-party messaging apps.\u00a0<br>Below are instructions for the third party messaging apps where Copilot has operated:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>WhatsApp:<\/strong>\u00a0Type \/help \u2192 select\u00a0<strong>Support topics<\/strong>\u00a0\u2192\u00a0<strong>Delete Copilot account<\/strong>\u00a0\u2192 tap\u00a0<strong>Send<\/strong>\u00a0\u2192 confirm\u00a0<strong>Yes, delete account<\/strong>.\u00a0<\/li>\n\n\n\n<li><strong>Telegram:<\/strong>\u00a0Tap the\u00a0<strong>Menu<\/strong>\u00a0or type \/help \u2192 select\u00a0<strong>Delete Copilot account<\/strong>\u00a0\u2192 confirm\u00a0<strong>Yes, delete account<\/strong>.\u00a0<\/li>\n\n\n\n<li><strong>Viber:<\/strong>\u00a0Type \/help \u2192 select\u00a0<strong>Delete Copilot account<\/strong>\u00a0\u2192 confirm\u00a0<strong>Yes, delete account<\/strong>.\u00a0<\/li>\n\n\n\n<li>For more information, please review the\u00a0<a href=\"https:\/\/nam06.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fsupport.microsoft.com%2Ftopic%2Fprivacy-faq-for-microsoft-copilot-27b3a435-8dc9-4b55-9a4b-58eeb9647a7f&amp;data=05%7C02%7CChelsea.Sparrow%40microsoft.com%7Cc4d4da1f04714bb6910708de3703de4b%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C639008686938404172%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Ff4o8YA5qZH8w2v8e6L8NDVanzEXOlvHoBR%2FKd1bHKg%3D&amp;reserved=0\" target=\"_blank\" rel=\"noreferrer noopener\">Copilot Privacy FAQ<\/a>.\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>Where can I use Copilot after access&nbsp;<\/strong><strong>across third-party messaging apps<\/strong><strong>&nbsp;ends?<\/strong>&nbsp;<br>You can continue chatting with Copilot anytime on the following platforms:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Copilot mobile app<\/strong>: Available on\u00a0<a href=\"https:\/\/apps.apple.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">iOS<\/a>\u00a0and\u00a0<a href=\"https:\/\/play.google.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Android<\/a>\u00a0<\/li>\n\n\n\n<li><strong>Copilot on the web<\/strong>:\u00a0<a href=\"https:\/\/copilot.microsoft.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">copilot.microsoft.com<\/a>\u00a0<\/li>\n\n\n\n<li><strong>Copilot on Windows:\u00a0<\/strong><a href=\"https:\/\/apps.microsoft.com\/detail\/9nht9rb2f4hd?hl=en-us&amp;gl=US&amp;form=MA13ZF&amp;ocid=MA13ZF\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/apps.microsoft.com\/detail\/9nht9rb2f4hd?hl=en-us&amp;gl=US&amp;form=MA13ZF&amp;ocid=MA13ZF<\/a>\u00a0<\/li>\n\n\n\n<li><strong>Copilot for Mac:<\/strong>\u00a0<a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-copilot\/id6738511300?mt=12\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/apps.apple.com\/us\/app\/microsoft-copilot\/id6738511300?mt=12<\/a>\u00a0<\/li>\n\n\n\n<li><strong>Copilot on GroupMe:<\/strong>\u00a0<a href=\"https:\/\/aka.ms\/copilotongroupme\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/aka.ms\/copilotongroupme<\/a>\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\"><\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\"><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Since launching in late 2024, Copilot on WhatsApp has helped millions of people connect with their AI companion in a familiar, everyday setting.&nbsp;We\u2019re incredibly proud of the impact it\u2019s had.&nbsp;But starting January 15, 2026, Copilot will no longer be available on WhatsApp.<\/p>\n","protected":false},"author":23,"featured_media":6610,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","_alt_title":"","footnotes":""},"tags":[711],"content-type":[],"product":[],"topic":[],"coauthors":[713],"class_list":["post-6608","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-news","review-flag-1714037975-104","review-flag-1714037975-198","review-flag-new-1714037972-526"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Copilot is leaving WhatsApp and other messaging apps: What&#039;s next | Microsoft Copilot Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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