Work queues in Power Automate are structured lists that let you assign, track, and manage work items across users or automations in an organized, scalable way.

We’re excited to announce powerful new enhancements to work queues in the automation center that will transform how your teams manage and monitor automated workflows. With the introduction of work queue alerts and the new aggregated operator view, we’re giving businesses unprecedented visibility and control over their automation operations.

What’s New

Work Queue Alerts for Admin in Monitoring Hub

With monitoring in the Power Platform Admin Center (PPAC), you can track the health and the performance of your automation queues. View real-time metrics on items pending action, exceptions requiring resolution, and queue status to maintain visibility across your automation operations.

Now, you can also configure proactive alerts to notify you when SLA violation counts exceed thresholds defined by your organization’s administrator. Receive timely notifications when queues require attention, ensuring you can respond before service level agreements are compromised.

With SLA violation alerts, you can stay informed and responsive with notifications about your automation queues. No more manual monitoring; the system comes to you.

Aggregated View for Operators in Automation Center

Operators now have a unified, comprehensive dashboard in the automation center that aggregates work queue data across your entire automation estate.

This consolidated view enables operators to monitor multiple queues simultaneously, prioritize work effectively, and respond to issues faster than ever before.

Top 5 benefits of using Work Queues in Power Automate

1. Increased efficiency & scalability – Work queues allow you to decouple complex processes, enabling different parts of an automation to run asynchronously and independently.
2. Better resource utilization – Because work items are stored centrally, you can optimize robot usage, balance load, and reduce the number of machines required.
3. Consistent prioritization of work – Work queues natively support priority-based execution, making sure the most important items are processed first.
4. Centralized monitoring & exception handling – Work queues provide a human‑in‑the‑loop monitoring experience, helping fusion teams track the status of items, manage exceptions, and take corrective actions.
5. Improved resiliency & fault tolerance – By decoupling work and allowing multiple robots to process items in parallel, work queues offer better fault isolation.

Transform Your Automation Operations Today

These enhancements represent our commitment to making automation not just powerful, but manageable at enterprise scale. Work queues with alerts and aggregated operator views give your teams the tools they need to run automation operations with confidence, efficiency, and complete control.

Ready to experience these capabilities? navigate to the automation center in Power Automate and discover how work queues can elevate your automation program from task execution to strategic business operations.

The post New enhancements to work queues that will transform how your teams manage and monitor automated workflows. appeared first on Microsoft Power Platform Blog.

We are thrilled to announce a series of recent enhancements to DLP for Power Automate and Copilot Studio, which significantly bolster governance, scalability, and usability across both cloud and desktop automation scenarios.

How does DLP for flows work?

DLP for Power Automate and Copilot Studio is currently generally available for all users. The feature can be accessed from the Power Platform Admin Center, where administrators can create and manage Data policies.

DLP evaluation occurs when editing and saving a flow or when policies are updated.

When a policy change is implemented, flows that do not comply with the Data policy are automatically suspended, and connections to blocked connectors are disabled.

Recent changes that you can now use in your organization

Trigger configuration

Administrators can now block triggers in the same way they can block actions in the DLP configuration experience (triggers are tagged with [TRIGGER]). This provides greater control over which triggers can be used within your organization.

Endpoint Filtering Public Preview for Browser Automation

A new Endpoint Filtering capability is in Public Preview. Endpoint filtering allows administrators to define the websites desktop flows can access by configuring the Browser Automation connector in Data Policies —an essential control for high-risk automation scenarios. Application-level filtering via UI Automation will follow soon this summer.

Environment variable

Use environment variables to migrate application configuration data in solutions. Environment variables are now supported in endpoint definitions, using the @environmentVariables("environmentVariableName") pattern.

For example, an SMTP endpoint can be allowed using @environmentVariables("smtpEndpoint"),587 where the environment variable is defined as smtp-mail.outlook.com.

Recent improvements that make your organization more secured

Runtime Enforcement

We have completed the rollout of support for runtime enforcement as of June 2025. This ensures that Data policies are consistently enforced not only at design time but also during execution.

Automatic reactivation of cloud flows

Policy updates can be disruptive, and administrators may occasionally revert updates that have unexpected effects. We have modified how policy rollout works to now activate compliant cloud flows that had been suspended in the previous 7 days due to policy violations, instead of disabling them. This makes it easier and faster to restore the state of a previous policy version.

Improve performance for large tenants and policies

We have recently strengthened our backend systems to better handle large-scale policy changes with smarter job throttling and improved detection strategies, reducing the time it takes for policy updates to take effect.

The post Announcing major DLP enhancements for Power Automate and Copilot Studio appeared first on Microsoft Power Platform Blog.

We’ve heard from customers the importance of clearly understanding the health of their enterprise automations through detailed analytics and proactive recommendations. To support this need, there are updates to monitoring and analytics tools in Automation Center and Power Platform Admin Center:

• Monitor cross environments the health of automations in Power Platform Admin Center
• Operate and troubleshoot automations in Automation Center with the hierarchical run history view and copilot generally available
• Increased action log capacity and near-real-time logging for Desktop flows with logs V2
• New advanced desktop flow recommendations

Unveiling Public preview of monitoring Power Automate in Power Platform Admin Center 

Following up on the announcement made at Ignite for Power Apps monitoring in PPAC, we are excited to announce that Power Automate resources are now available in the Monitoring Hub in Public Preview.

The Monitoring Hub is an innovative experience that enables admins to observe and maintain optimal operations by managing changes to production environments, detecting and remediating incidents, and maintaining business continuity.

The Monitoring page brings attention to resources with degraded operational health and highlights which resources have opportunities for improvement.

Thanks to the new Power Automate view in Monitoring Hub, you can now track the success rate of your cloud and desktop flows, the machine wait time in queue of your desktop flows to monitor the scalability of the allocated machines, across environments. There are many more resource types and associated metrics to come in the future.

For automations running in a Managed Environment, contextual recommendations help you enhancing their health and efficiency. The recommendation can be shared in Teams with stakeholders who can then deep dive in Automation center to troubleshoot.

Run history in Automation Center is now generally available

Automation center is a central hub for efficient monitoring and troubleshooting experiences for automation processes across Power Automate at scale. The automation center provides comprehensive visualizations to monitor the health of the automations, quickly detect issues or trends, and troubleshoot problems more efficiently. 

Whether you’re a developer, operator, Center of Excellence team member, or business analyst, the automation center provides a centralized view of the activity of your automations within an environment. It features a user-friendly interface with dashboards that show the health status of flows and work queues, desktop flow activity and for Managed Environment recommendations.

We are excited to announce that the hierarchical flow runs view and copilot are now available in general availability. 

Hierarchical Flow runs view

The runs tab presents a consolidated view of cloud and desktop flow run data displayed in a hierarchical list view. You can easily see at a glance the status of all dependent runs whether they succeeded or failed.

Copilot automation insights

When you are looking for more detailed insights, you can use Copilot to analyze your automation activity. Copilot in Automation Center is able to answer questions about your cloud and desktop flow runs, work queue data and documentation (preview).

Desktop flow logs V2 with near-real-time logging is now generally available

Building on the strong foundations of Desktop flow logs V2, we are pleased to announce the general availability of near real-time logging of desktop flow action logs for logs V2 together with drastically increased action log capacity. This feature provides near-real-time log updates of cloud-initiated desktop flows, which is essential for monitoring long-running flows.

New advanced desktop flow recommendations

Orchestration-based recommendations for desktop flow runs (preview)

You can now receive orchestration-based recommendations when an unattended desktop flow run is queued but can’t start due to a locked or disconnected user session of the same user on the machine. 

The “Desktop flows not running” recommendation shows up in the Automation Center recommendation section. The recommendation provide the details of all the affected desktop flow runs, allowing you to take corrective actions within a 10-minute timeout window.

Repair with Copilot for unattended desktop flow runs (preview)

End of last year we’ve launched the public preview of Repair with Copilot that provides attended and unattended selector repair suggestions through Copilot. If you enabled repair at runtime for unattended runs in the Power Platform admin center, you receive repair requests directly under Recommendations within the Automation Center experience.

Once enabled at both the environment and flow level, you’ll receive recommendations when an unattended cloud flow-initiated desktop flow is at risk of failing due to an error with UI or browser automation actions. This could occur when the intended UI element for interaction cannot be located using one or more preconfigured selectors.

The post Enhanced enterprise automation observability appeared first on Microsoft Power Platform Blog.

Canvas offline apps are easy. Here’s why.

Are you using LoadData/SaveData to cache and sync data for offline use? Do you need to support users in the field who work in low connectivity areas? Now, with the built-in Dataverse offline for canvas, build your app with standard Power Fx formulas enable the app for offline in the Power Apps Studio, and you’re done! (See Why use offline for canvas apps instead of LoadData/SaveData? | Microsoft Learn)

The first time a user open an app, all required data is downloaded to the device. If the app is configured to auto-generate an offline profile, the system identifies and syncs all data required to make the app run. We recommend this default mode for simple apps with small to medium-sized data sets. If the app needs to access large data sets with complex relationships, you can optimize the app’s performance by creating a custom offline profile (See Set up mobile offline for canvas apps  – Power Apps | Microsoft Learn).

Canvas offline apps work in an “offline first” approach

Once data is downloaded, the offline enabled canvas app works in an offline first approach. The app reads and writes data to a local store on the device regardless of network availability. Local and server-side changes are regularly synchronized when the network is available.

By enabling offline, you can also improve the user experience when the app is connected to the network, especially when the user creates or updates rows in Dataverse. Reading and writing offline data access is usually much faster than waiting for online calls over a mobile network, so your user experience will be responsive even while the app is synchronizing data in the background.

Out of the box support for Dataverse files and images

In an offline-enabled canvas app, you can choose between downloading files and images on view or on sync. When files and images are configured to be downloaded:

• On view: the content is downloaded when the user opens a file or when an image is presented to the user.
• On sync: files and images are downloaded during the offline sync when the device is connected.

With these two options, you can decide to optimize for offline availability or disk usage depending on your business needs. See Configure files and images in offline canvas apps  – Power Apps | Microsoft Learn.

Tips for creating great offline-enabled apps

We are introducing two new Power Fx functions: Connection.Sync to retrieve network and sync statuses and ShowHostInfo to display a more detailed device status page. See Set up mobile offline for canvas apps – Power Apps | Microsoft Learn.

We also recommend following this offline best practices to ensure a faster user experience.

Limitations and Availability

• Non-Dataverse connectors such as SharePoint are not supported in offline-enabled apps.
• The canvas app must be in a solution

Power Apps developers can turn on the canvas offline feature in the Power Apps Studio by navigating to the settings dialog of the canvas app (Settings > General ) and toggling “Can be used offline”.

For more details, see the documentation.

The post Announcing General Availability of built-in Dataverse offline for canvas apps appeared first on Microsoft Power Platform Blog.

It is always challenging but critical to give access to files and images to frontline users when their devices are not connected to the network. Indeed, downloading files and images is usually a long process and can take a lot of space on the disk of the device. When Sales reps browse their catalog of products to create an order, they typically want to see the high definition of the pictures of the products and sometimes need to access their detailed specification. Another great scenario is for inspections where inspectors need to take pictures to illustrate their observations or to be used as evidence for further analysis.

Out of the box support for Dataverse files and images

In an offline-enabled canvas app, you can now either allow the files and images to be downloaded on view or on sync. With those two modes, you can decide the strategy to download files and images on the device of the user for an offline usage, and optimize the disk size depending on the business needs of the end users.

When files and images are configured to be downloaded on view, the content is downloaded on the device when the user explicitly opens a file or when an image is presented to the user. Files and images are downloaded when the device is connected to the network and can be used afterward without connectivity. This mode is enabled by default without any specific configuration.

When files and images are configured to be downloaded on sync, files and images are downloaded during the offline sync when the device is connected. The user can access the content without connectivity and is notified in the application when the download of the files and images is completed. For this mode, you just have to add the column referencing the files or images in the offline profile.

We are looking forward to your feedback

Your feedback will help us make this new app even better. Share your feedback on our Power Apps forum.

For more details, see the documentation.

The post Announcing seamless Dataverse image and file support in canvas offline apps appeared first on Microsoft Power Platform Blog.

With model-driven apps offline for makers experience in general availability, it is now easier than before to set up an app to work offline. After enabling your model-driven apps for offline, people in your organization can work seamlessly without worrying about connectivity!

You can also choose the offline mode for your mobile apps. We are happy to announce the General Availability of the Offline-first mode that is optimized to improve the device performance and to work better in low-network conditions than “classic offline” mode.

Enable your app for offline from the app designer

In just a few clicks, you, the maker, can enable offline for your mobile users right in the maker portal. You can easily enable the app for offline to all users having access to the app (Default), or to a selected list of Users or Group of users (This option requires admin right).

Once enabled for offline, you will have to associate and offline profile to the app. The offline profile is the configuration of the data to download on the device. If you pick “New profile with current app data”, you will be able to quickly create a new offline profile precomputed by the system from the data configured in your app. You can also select an existing offline profile.

You can update the offline profile anytime, and add filters or any optimization as recommended in the guidelines.

Offline first

With the mobile “offline first” experience enabled for your model-driven apps, your users will see better device performance, a more responsive app, and lower battery usage as apps make fewer connections to the server.

With “Offline first”, data presented in your app is consistent regardless of the network connectivity. There is no toggle anymore for users to switch from offline to online mode, so users will not forget to sync their changes back to the server. The app will do it automatically. (learn more about the difference between “offline first” and “classic offline”)

We are looking forward to your feedback

Your feedback will help us continue to build on and improve the capabilities of this feature. Share your feedback in comments or on our Power Apps community forum post.

For more details, see the documentation.

The post Announcing General Availability for model-driven apps offline for maker appeared first on Microsoft Power Platform Blog.

With this preview, you can make Dataverse data available offline in your app with the flip of a switch. Just build your app with normal Power Fx formulas and the offline feature handles all the complexity for you.

Canvas offline apps are easy. Here’s why.

Creating an app with data available offline is easy. Just enable the app for offline in the General Settings in the Power Apps Studio and you’re on your way.

Once enabled, here is what happens in the background: an offline-enabled Power App first downloads on the device all of the data it needs from the server – to determine the data that need to be downloaded, the system uses an offline profile. An offline profile is a set of filters and restrictions on the data your app loads to users’ mobile devices. You can build complex offline apps using custom offline profiles that help you to optimize your app’s performance by reducing the amount of data downloaded to the device. But don’t worry! We introduced an auto-generated mode for simple apps that will work great for small to medium-sized data sets. You won’t have to think about it!

Once your data is downloaded, your offline enabled canvas app works in an offline first approach – the app reads and writes data to a local store on the device whether or not the network is available. It doesn’t have to be connected to work. Then, your changes and changes on the server are regularly synchronized for you automatically in the background when the network is available.

Limitations and Availability

• Dataverse Files and Images are not yet supported for this feature. We know how important it is for users and we are doing our best to enable it as soon as possible.
• Non-Dataverse connectors like Sharepoint are not supported in offline.

Power Apps developers can turn on the canvas offline feature in the Power Apps Studio by navigating to the settings dialog of the canvas app (Settings > General ) and toggling “Can be used offline”.

We are looking forward to your feedback

Your feedback will help us make this new app even better. Share your feedback on our Power Apps forum.

You can also reach us by filling out this form and we’ll get back to you right away. We are particularly interested to understand how you are using offline in your apps.

For more details, see the documentation.

The post Canvas built-in offline is now just one click away! appeared first on Microsoft Power Platform Blog.

Offline is critical in today’s world, but difficult.

Mobility is crucial in our modern world. It is natural to access your data anytime and anywhere. You don’t want to have to think about it! But, to create an offline app for canvas today is hard. Makers have to implement complex logic within the app, download data (many tables with a large variety of sizes) on the device, synchronize and merge the data when you make changes on your device, decide whether the app should work against the local content or the server, and track network availability – which can be challenging in spotty connectivity areas.

With this new canvas offline feature, the built-in offline engine does all of the hard work for you!

Canvas offline apps are easy. Here’s why.

Offline with Power Apps Canvas is easy. First, enable your tables for offline. Then, enable the App for offline and you’re on your way. Here is what happens in the background: an offline enabled Power App first downloads all of the data it needs from the server. A customizable offline profile defines what data is downloaded to the device. Once your data is downloaded, your offline enabled canvas app works in an offline first approach – the app reads and writes data to a local store on the device whether or not the network is available. It doesn’t have to be connected to work. Then, your changes and changes on the server are regularly synchronized for you automatically in the background when the network is available.

Limitations and Availability

• Dataverse Files and Images are not yet supported for this feature. We know how important it is for users and we are doing our best to enable it as soon as possible.
• Non-Dataverse connectors like Sharepoint are not supported in offline.

Power Apps developers can turn on the canvas offline feature in the Power Apps Studio by navigating to list of experimental features in settings dialog of the canvas app (Settings > Upcoming Features > Experimental) and toggling “Dataverse offline”.

The feature will roll out country by country from May 15th, 2023 to May 30th, 2023 in https://make.powerapps.com. It requires the latest version of the Power Apps mobile applications in the iOS, Android and Windows stores. Check out the prerequisites for more details.

We are looking forward to your feedback

Your feedback will help us make this new app even better. Share your feedback on our Power Apps forum.

You can also reach us by filling out this form and we’ll get back to you right away. We are particularly interested to understand how you are using offline in your apps.

For more details, see the documentation.

The post Announcing Experimental Preview of canvas built-in offline appeared first on Microsoft Power Platform Blog.

What’s new?

Recent and pinned apps.

Find recent apps and pin favorite apps in the Windows jump list for Power Apps. Right click on the Power Apps icon in Taskbar and you’ll see your recent apps right away. Use the pin icon to add an app to the Pinned list.

Switch camera in the QR code scanner

We’ve improved the QR code scanner control in canvas and model-driven apps. Users can now select which Camera to use to read the QR code.

New Settings

Two new settings can make it easier for users to find their apps. 

• When the device is not connected to the network, users only see apps that are installed on their device to work offline. 
• When there are multiple organizations in the user’s tenant, it can be convenient to only see the apps related to a specific organization. This is now possible with the environment filter right inthe settings menu. 

Switch directories

Guest users can now switch directories directly from the account menu in Power Apps. They can see the list of directories and pick the one they want to work in. The list of apps in the selected directory will refresh automatically.  Learn more

File and image columns work in offline model-driven apps

Power Apps for Windows now supports Files and Images in offline. Files and images in your offline profile will be downloaded to your Windows devices, and files and images you add will be uploaded to Dataverse. Learn more

Debug the Windows app with Microsoft Edge DevTools

Debugging JavaScript web resources in offline-enabled apps can be challenging. You can now use the Edge DevTools in Power Apps for Windows and Field Service (Dynamics 365) for Windows so that you can debug customizations just like you would in a web browser. Learn more. 

The post Power Apps on Windows updates appeared first on Microsoft Power Platform Blog.

I’m happy to announce that now it is very easy for guest users to use shared apps on mobile devices.

Users can easily switch to a different directory, when using Power Apps on phones or tablets without logging out. Users see the list of directories they have access to on the profile page, and they can pick any directory to see apps shared with them as a guest user.

The directory switcher is available on iOS, Android and Windows. learn more.

Known limitations

Users signing in with a Microsoft Account (MSA) cannot switch directories from the user profile page. They must continue to use deeplink functionality, explained in this documentation.

The post Announcing Tenant Switcher in Power Apps Mobile appeared first on Microsoft Power Platform Blog.