News - Microsoft Power Platform Blog http://approjects.co.za/?big=en-us/power-platform/blog/content-type/news/ Innovate with Business Apps Wed, 08 Apr 2026 17:12:54 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 Power Platform Monitor Alerts Are Now Generally Available http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/power-platform-monitor-alerts-are-now-generally-available/ http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/power-platform-monitor-alerts-are-now-generally-available/#respond Wed, 08 Apr 2026 17:12:51 +0000 http://approjects.co.za/?big=en-us/power-platform/blog/?p=133677 We are excited to announce that Power Platform Monitor alerts for apps, agents, and flows are now generally available! Monitor alerts meet the reliability and maturity standards required for general availability, following sustained investments to improve quality.

The post Power Platform Monitor Alerts Are Now Generally Available appeared first on Microsoft Power Platform Blog.

]]>
We are excited to announce that Power Platform Monitor alerts are now generally available! Since entering public preview in August 2025, many organizations have created alert rules to stay on top of app, agent and flow health. Reliability is critical when alerts are used to detect and respond to issues in production. Today, Monitor alerts meet the reliability and maturity standards required for general availability, following sustained investments to improve quality and simplify onboarding.

This image shows the new Monitor overview page, which has become more alerts-centric. It has visuals describing the state of your triggered custom alerts in addition to triggered predefined alerts that are authored by Microsoft.

What are Monitor Alerts?

Monitor alerts allow tenant and environment administrators to proactively monitor the operational health of their Power Platform resources and receive notifications when health metrics fall below thresholds they define. Instead of learning about problems from end users, admins can identify and address issues before they cause disruption. This reduces downtime and improves reliability across the organization.

What’s New with GA

Predefined alerts — protection with zero configuration

The biggest addition we’ve added is predefined alerts: a set of configured, Microsoft-authored alerts that are enabled by default for every tenant. These alerts automatically surface high-use canvas apps, model-driven apps, agents, desktop flows and cloud flows whose health has dropped below recommended baseline thresholds — with no setup required.

For example, predefined alerts will flag when:

  • The availability of high-use canvas apps drops below 90%
  • The availability of high-use model-driven apps drops below 90%
  • High-use cloud flows are experiencing success rate degradation

Predefined alerts give admins an immediate signal on what matters most in their tenant, even before they’ve configured a single custom alert rule. Items can trigger these alerts regardless if they’re in a managed environment, and predefined alerts will encourage users to create their own alert rules to monitor these items against their own custom thresholds.

This image shows the triggered alert experience for a predefined alert. In this image, it specifically shows the cloud flow predefined alert, with two cloud flows that triggered it. These cloud flows aren't in a Managed Environment.

Redesigned Monitor overview page

We redesigned the Monitor overview page to be alerts-centric. When you land in Monitor, you now get an at-a-glance view of active alert conditions and resource health across your environments — making it faster to identify what needs attention and act on it.

Code app alerts

Custom alert rules now support alerting on your code apps in addition to canvas and model-driven apps. This gives admins deeper visibility into code app performance and the ability to catch performance degradation before it affects users’ day-to-day experience.

Work queue alerts (public preview)

Admins can now configure alerts for Power Automate work queues in Monitor, enabling proactive monitoring of work queue health alongside apps, flows and agents. This capability is launching in public preview alongside alerts GA.

How Monitor Alerts Work

Admins define threshold-based rules on Monitor metrics. For example, this can look like receiving an alert when a cloud flow’s success rate drops below a custom threshold, or when a canvas app’s availability falls below an acceptable level.

Monitor alerts evaluate alert rules daily after aggregating new metric data for your environments. When a metric breaches a threshold, admins receive an email notification with a direct link to the details that triggered the alert.

You can scope alert rules to an environment or individual item, configure multiple recipients per rule (including security groups), and manage all active rules and review triggered alert history from the Alert Rules view in Monitor.

This image shows the alert configuration panel in Monitor, where admins can create their own custom alert rule to proactively monitor the resources they care about against health thresholds they define.
This image shows the alert rule list in Monitor, where admins can manage their rules, like turning them on/off or editing or deleting them.

What’s Supported

ProductResource
Power AppsCode apps
Power AppsCanvas apps
Power AppsModel-driven apps
Power AutomateCloud flows
Power AutomateDesktop flows
Power AutomateWork queues (public preview)
Copilot StudioAgents

We’re excited for you to improve the operational health of your apps, agents and automations in Power Platform. Learn more about Monitor and how to create alerts here.

The post Power Platform Monitor Alerts Are Now Generally Available appeared first on Microsoft Power Platform Blog.

]]>
http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/power-platform-monitor-alerts-are-now-generally-available/feed/ 0
Public Preview: Your business apps, now part of every conversation http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/public-preview-your-business-apps-now-part-of-every-conversation/ http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/public-preview-your-business-apps-now-part-of-every-conversation/#respond Thu, 02 Apr 2026 20:53:19 +0000 http://approjects.co.za/?big=en-us/power-platform/blog/?p=133732 Bring your Power Apps into Microsoft 365 Copilot. In public preview, makers can enable conversational access to model-driven app data with Grids and Forms, with Custom Tools coming soon.

The post Public Preview: Your business apps, now part of every conversation appeared first on Microsoft Power Platform Blog.

]]>
Today, we’re taking the first step to bring your Power Apps directly into Microsoft 365 Copilot—so key parts of your model‑driven apps can show up right where your users already work, powered by your app’s MCP server.

Think about the last time you needed business data mid-flow—building a PowerPoint and needing the latest account details or drafting a follow-up email and wanting to confirm a record before hitting send.  You had to open a separate tab, navigate to the right view, find what you needed, and switch back – unnecessary context switching. That’s the gap we’re closing.

Starting today in preview, you can engage your model-driven apps in Microsoft 365 Copilot — giving users conversational access to their business data and giving makers a way to bring their app’s value into the flow of work. The connection is made through your app’s MCP server—a lightweight setup in Power Apps that’s automatically created and configured for your model‑driven app, registering it as an agent in Copilot and making its data available as conversational capabilities. The experience is built around three capabilities: out‑of‑the‑box grids and forms available now, and custom tools coming soon.

Grids — explore your data without leaving the conversation 

Ask Copilot a question about your business data — “Show me open accounts in the West region” or “Which cases were escalated this week?”— and it responds with an interactive grid drawn directly from your Power Apps data. Users can filter, sort, and scan records using the same views and permissions as the app itself. 

Selecting a record opens it inline, where users can review details, make edits, or keep the conversation going — asking follow-up questions, comparing records, or taking the next step without starting over. And when users need a full screen experience, a deep link is always available — one click takes them directly to the relevant view or record in the full app. 

Copilot displays an interactive grid of active candidates filtered by location, allowing users to view and act on model-driven app data within the conversation.

Forms — create, view, and update records without leaving Copilot 

Forms go beyond read-only access. Users can create new records, view existing ones, or update fields—all directly in Copilot. Imagine receiving a supplier email and asking Copilot to create a new account record from it, or reviewing a contract in Word and logging the key details into your CRM without switching apps. 

Copilot surfaces the right form and, using the same underlying technology as the data entry agent in Power Apps model‑driven apps, intelligently predicts field values based on the context at hand — reducing manual input and making data entry feel effortless.

Copilot displays a model-driven app form to create a new candidate record with fields automatically prefilled from conversation context.

Available across the Microsoft 365 apps you already use 

These experiences aren’t limited to the Copilot chat canvas. They’re available in the Copilot surfaces across Microsoft 365—Word, Excel, PowerPoint, and more—so users can access and act on their business data right alongside the document, spreadsheet, or presentation they’re working in.

Imagine drafting a proposal in Word, opening Copilot directly within the application, and creating a new account record with fields prefilled from the document—without switching apps, without copy and pasting, without losing context.

Copilot in Word creates a new candidate record using information extracted from a resume, with fields automatically prefilled in a model-driven app form.

Need to go deeper? Both grids and forms include a deep link into the full model-driven app. One click takes users directly to the relevant record or view—no navigation, no searching, context preserved. It’s not a context switch; it’s a handoff to exactly where they need to be.

Custom tools — coming soon 

For scenarios where a grid or form isn’t sufficient, makers can build custom tools — defining their own logic and UX to meet the specific needs of their users. 

Copilot displays a Profile Completeness Risk chart identifying candidates at risk due to incomplete profiles based on their pipeline stage and time in stage.

Grids, forms, and custom tools are the foundation. As we learn from this preview, we’ll expand the ways makers can extend their apps into Copilot — across more surfaces, more scenarios, and deeper integrations with the Microsoft 365 ecosystem.  

Available now — get started today 

Your model-driven apps are now available in Microsoft 365 Copilot in public preview. Once a maker activates their app’s MCP server for a model-driven app, grids and forms will light up in Copilot automatically – no redesign required.

How to get started

  1. Activate your app’s MCP server in Power Apps. This exposes your app’s data and experiences as callable capabilities in Microsoft 365 Copilot, with grids and forms surfacing automatically from your existing configuration. 
  1. Download the app package generated by your app’s MCP. This package contains the agent definition and configuration needed to deploy your app’s experience to Microsoft 365. 
  1. Deploy to Microsoft Teams or Microsoft 365. Upload the package to your tenant, and your users can immediately start interacting with your app’s data through Copilot—no further setup required on their end. 

Requires a Power Apps model‑driven app with Dataverse. This preview requires a Microsoft 365 Copilot license and a Power Apps Premium license. Custom tools—for exposing app‑specific actions beyond grids and forms—will be available in the coming weeks. Stay tuned!

Bring your model-driven app into Copilot 

Set up your app’s MCP server in Power Apps to expose it as an agent in Microsoft 365 Copilot. Grids and Forms surface automatically — no redesign needed. Custom Tools let you go further. 

The post Public Preview: Your business apps, now part of every conversation appeared first on Microsoft Power Platform Blog.

]]>
http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/public-preview-your-business-apps-now-part-of-every-conversation/feed/ 0
Safeguard, Restore, and Manage Deleted Records in Microsoft Dataverse http://approjects.co.za/?big=en-us/power-platform/blog/2026/03/25/restore-deleted-records/ http://approjects.co.za/?big=en-us/power-platform/blog/2026/03/25/restore-deleted-records/#respond Wed, 25 Mar 2026 15:42:31 +0000 Restore deleted table records in Microsoft Dataverse is now in GA in late April 2026 for organizations have the assurance that they can recover from unforeseen data loss without disruptions, ensuring business continuity 

The post Safeguard, Restore, and Manage Deleted Records in Microsoft Dataverse appeared first on Microsoft Power Platform Blog.

]]>
Why a Safety Net for Organizational Data Matters 

Data is the center of every organization. With millions of records deleted daily—whether through routine clean-ups, app usage, or retention policies—the risk of accidental or malicious data loss is real and costly. Lost data can disrupt operations, impact compliance, and harm reputation. 

To prevent this, we are excited to announce that the capability to restore deleted table records in Microsoft Dataverse in General Availability starting late April 2026 with additional enhancements based on feedback from customers and MVP community. Organizations have the assurance that they can recover from unforeseen data loss without disruptions, ensuring business continuity and customer trust. 

How Data Loss Happens 

Records can be deleted from multiple sources and understanding these data loss scenarios is essential: 

  • Custom apps used by end users. End users often interact with apps directly, and accidental deletions can occur during everyday tasks.  
  • Makers building solutions. Makers frequently experiment and iterate while creating apps and flows. During this process, records may be deleted unintentionally. 
  • Admins running bulk delete jobs. Admins schedule clean-up jobs to optimize performance and storage. However, these automated jobs can sometimes remove data that later proves necessary. 
  • Retention policies moving old data to managed data lakes. Older data moved to cold storage optimizes performance and reduces costs. However, restoring from cold storage can be slow and complex.  

Consistent Deleted Records Keeping 

Previously, deleted records keeping settings could vary by table, creating complexity for admins and uncertainty for users. For example, in environments with parent-child relationships, partial keeping of deleted records often meant incomplete recovery—leading to operational risks. 

To eliminate this complexity, deleted records keeping is now managed at the environment level. Admins can enable or disable deleted records keeping for all tables in an environment with a single setting by going to feature management.  

Deleted records feature in Power Platform admin center

This change ensures: 

  • Consistency: No more guessing which tables are covered. Every table in the environment follows the same deleted records keeping policy, reducing confusion and ensuring predictable outcomes. 
  • Reliability: Full recovery of related records. Parent and child records are kept together, eliminating partial recovery scenarios and safeguarding data integrity. 
  • Simplicity: Reduced administrative overhead. One setting replaces multiple table-level configurations, saving time and reducing the risk of misconfiguration. 

This streamlined approach to deleted records keeping turn a fragmented setup into a consistent, organization-wide safeguard. 

Admins with Full Control and Visibility 

With this update, admins in Power Platform Admin Centre (PPAC) gain complete authority over deleted record keeping and clean-up, along with clear visibility into storage usage: 

Optimize with Confidence

Admins can manage deleted record keeping periods (up to 30 days). Admins can make informed decisions to balance data safety with storage efficiency, tailoring deleted records keeping period to business needs.

Select number of days to keep deleted records (30 days)

Flexible Clean-Up Options

Admin can use the new “Delete All Records” button for quick purges or selectively delete records for granular control. Whether performing routine maintenance or responding to urgent storage constraints, admins have the tools to act swiftly. 

Added capability to delete all records

Visibility into storage used by deleted records 

Admins can now view the storage consumed by deleted records, enabling informed actions to manage database capacity. 

PPAC reporting

This approach not only empowers admins but also transforms deleted records keeping management into a strategic advantage—balancing data safety with cost efficiency and operational clarity. 

Business Benefits

These improvements aren’t just technical changes—they deliver tangible business benefits: 

  • Reduced risk. Protect against accidental or malicious deletes with a reliable safety net. 
  • Operational resilience. Restore critical data quickly to maintain continuity and avoid downtime. 
  • Simplified governance. One setting for all tables means fewer surprises and easier compliance. 

With Dataverse, your organization gains a dependable safety net and the flexibility to stay in control of its data. To learn more:  

The post Safeguard, Restore, and Manage Deleted Records in Microsoft Dataverse appeared first on Microsoft Power Platform Blog.

]]>
http://approjects.co.za/?big=en-us/power-platform/blog/2026/03/25/restore-deleted-records/feed/ 0
What’s new in Power Platform: March 2026 feature update http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/whats-new-in-power-platform-march-2026-feature-update/ http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/whats-new-in-power-platform-march-2026-feature-update/#respond Thu, 19 Mar 2026 16:57:47 +0000 Welcome to the Power Platform monthly feature update! We will use this blog to share news in Power Platform from the last month, so you can find a summary of product, community, and learning updates from Power Platform in one easy place.

The post What’s new in Power Platform: March 2026 feature update appeared first on Microsoft Power Platform Blog.

]]>

Summary Welcome to the Power Platform monthly feature update! We will use this blog to share news in Power Platform from the last month, so you can find a summary of product, community, and learning updates from Power Platform in one easy place. Now, let’s dive into what’s new in Power Platform:

Get started with the latest updates today!

Jump into Power Apps, Power Automate, and Power Pages to try the latest updates, you can use an existing environment or get started for free using the Developer plan.

Managed platform

Licensing capacity reporting

Licensing capacity reporting is now fully available in the Power Platform admin center (Licensing → Power Automate → Usage), giving admins a single place to see which users are over capacity and which flows are driving that usage. Export options, a consolidated licensing page, and additional improvements are on the way.

Power Platform inventory

Power Platform inventory is now generally available, giving tenant administrators a unified view of cloud flows, Copilot Studio agent flows, and Workflows agent workflows across every environment. Expansion with connectors, actions, and key usage data is on the way — making it even easier to spot your most active automations, enforce compliance, and prevent orphaned resources.

The new usage page

The new usage page is now in public preview with modern dashboards showing adoption trends and resource-level analytics for Power Apps, Power Automate, and Copilot Studio. For Power Automate, the page already shows flow run data so you can track execution patterns across your tenant.

Agentic apps

Bringing Microsoft 365 Copilot into model-driven apps

In this demo from the Microsoft 365 & Power Platform Community call, you see how Microsoft 365 Copilot integrates with model-driven Power Apps to answer questions about your app data, generate visualizations using code interpreter, and take action across Microsoft 365. You’ll see how Copilot uses app and data context to generate documents, create presentations, and even schedule meetings—all directly from your app

Turn app data into action with Microsoft 365 Copilot

Previously, we walked through how to enable Microsoft 365 Copilot in model-driven apps. Now it’s time to put it to work where your business processes actually run. In the Copilot side pane, you can ask Copilot to summarize table data, visualize what’s active, see what’s pending, recap the history of a specific record, and reference related content surfaced through Work IQ. The result is a more natural transition from “what’s going on?” to “what should I do next?” without ever leaving the app.

Because this experience is powered by Microsoft 365 Copilot, you can also bring in the right agent at the right moment. You can @mention first‑party agents like Researcher and Analyst, or involve a custom agent your organization has made available. That agent collaboration helps turn insights into action, whether that means drafting a document, creating a PowerPoint, or taking next steps like scheduling a meeting. All of this stays grounded in your app context and chat history. Ready to get started? Begin with the admin and maker setup guidance, then explore how end users work in the pane, and finally learn how to tailor the experience with agents.

Building modern apps

New quality updates for modern controls in canvas apps

We’ve shipped quality updates across all nine modern controls in Power Apps canvas apps—Text, Number Input, Date Picker, Text Input, Tab List, Combo Box, Radio, Link, and Info Button. This is one of the most comprehensive control refreshes to date, addressing top maker feedback around consistency, reliability, and flexibility. Whether you’re building new apps or maintaining existing ones, these updates make modern controls noticeably better to work with.

The biggest improvements are in consistency, performance, and developer experience. Controls now share a unified property model with standardized names and typed enum values predefined value sets, which means better IntelliSense, fewer formula errors, and less guesswork. The OnChange behavior has been refined across controls to fire at the right moments—reducing unnecessary recalculations and making apps feel faster and more responsive. Mobile-optimized defaults are also now applied automatically when you add controls to a mobile layout.

Migration is guided every step of the way. When you open an app using a previous version of a modern control, you’ll see an in-product notification with a “learn more” link and an “update” button coming soon on all controls. Dedicated per-control migration guides walk you through every property rename and formula change needed—so you stay in control of when and how you upgrade.

AI powered development

vibe.PowerApps.com Walkthrough

This video explores the new vibe.powerapps.com preview, which enables developers to build full code Power Apps from a prompt using AI-driven plan, data, and app generation. You’ll see how the unified experience simplifies app creation, editing, and publishing without requiring VS Code or manual code authoring.

Power Automate

Object-centric process mining analyzes processes by following real interacting business objects

Object-Centric Process Mining (OCPM) is a new approach to process analysis in Power Automate Process Mining that models processes as they occur in real business environments. Unlike traditional case-centric process mining, which groups events under a single case notion (e.g., Order ID), OCPM allows a single event to belong to multiple objects and object types — such as orders, invoices, deliveries, and payments — preserving the full web of interactions and dependencies end-to-end. 

This capability solves a fundamental limitation of case-centric mining: when events routinely touch several objects of different types simultaneously, forcing them into a single case can hide cross-object relationships, duplicate events, or distort metrics. OCPM keeps these relationships explicit, rendering object-centric process maps that show object lifecycles, activity nodes spanning multiple object types, and color-coded object-flow edges. This makes it straightforward to identify multi-object bottlenecks, verify compliance policies that span entities (e.g., “ship only after payment”), and analyze how different process flows converge and interact. 

OCPM is ideal for scenarios where dependencies across object types drive outcomes — such as order-to-cash, procure-to-pay, or supply chain processes — while case-centric mining remains the right choice for tightly scoped, single-instance workflows. 

Process intelligence experience: a customizable interface for process analysis

The process intelligence experience is the next-generation interface for process analysis in Power Automate Process Mining. It replaces the previous fixed process overview with a flexible, card-based dashboard system that adapts to your analysis needs. Users can create multiple tabs to organize different analytical perspectives, apply dynamic filters across all visualizations, and arrange, resize, and configure cards to build personalized analytical workspaces. 

Key enhancements include the ability to group related metrics and visualizations together logically, switch between preconfigured analytical perspectives instantly, and share dashboard configurations with team members. Continuous data refresh ensures you’re always working with current information, while the customizable layouts give you complete control over what you see and how you see it — enabling tailored views for different stakeholders and use cases.   

Power Pages

Infuse intelligent experiences into Power Pages sites with the new Agent API

Animated Gif Image

Agent API for Power Pages enables site creators to build custom chat and other user experiences and integrate these seamlessly with their custom-built Microsoft Copilot Studio agents. This enhancement gives organizations more flexibility for integrating intelligence into their web experiences.

Public preview: Build Power Pages sites with AI using agentic coding tools

We’re announcing the public preview of the Power Pages plugin for GitHub Copilot CLI and Claude Code. Describe the site you want in natural language and the plugin handles the rest — from project scaffolding and setup to Web API integrations, permissions, and site deployment.

The plugin is purpose-built for Power Pages. It understands table permissions, web roles, site settings, authentication configuration, and Web API patterns. Because it generates platform-aware code, you spend less time on manual configuration and more time building your site.

Learning updates

Training paths and labs

Updated training

Power Apps maker

New

Updated

Power Automate

New

Updated

Power Platform administration

New

Updated

Power Platform developer

New

Updated

Power Apps user and mobile

Updated

Power Pages

New

Updated

The post What’s new in Power Platform: March 2026 feature update appeared first on Microsoft Power Platform Blog.

]]>
http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/whats-new-in-power-platform-march-2026-feature-update/feed/ 0
2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot Studio offerings http://approjects.co.za/?big=en-us/dynamics-365/blog/business-leader/2026/03/18/2026-release-wave-1-plans-for-microsoft-dynamics-365-microsoft-power-platform-and-copilot-studio-offerings/ http://approjects.co.za/?big=en-us/dynamics-365/blog/business-leader/2026/03/18/2026-release-wave-1-plans-for-microsoft-dynamics-365-microsoft-power-platform-and-copilot-studio-offerings/#respond Wed, 18 Mar 2026 16:29:54 +0000 We’re excited to publish the 2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based agents in Microsoft 365 Copilot.

The post 2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot Studio offerings appeared first on Microsoft Power Platform Blog.

]]>
We’re entering a new era of AI-powered business applications, and today we’re excited to publish the 2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and role-based agents in Microsoft 365 Copilot, outlining a broad set of capabilities slated for release between April 2026 and September 2026. These updates reflect our ongoing commitment to making AI an essential partner in how organizations operate, innovate, and grow.

Dynamics 365 leads this wave with AI-powered, agentic innovations across sales, service, finance, supply chain, human resources (HR), and commerce—helping organizations unify data, automate processes, and elevate customer and employee experiences. Microsoft Power Platform continues to expand modern app development, intelligent automation, and enterprise-grade governance to empower makers and developers to innovate with confidence. Role-based agents in Microsoft 365 Copilot further evolve into intelligent daily command centers, helping to deliver richer, data-grounded insights and extensibility that help teams work smarter across every role.

To help you stay current on the most important and innovative capabilities, we’re moving beyond bi-annual launch events to lighter, more frequent business applications updates, featuring expert insights and demonstrations from Microsoft product leaders and engineers.

  • Watch the Dynamics 365 Business Applications Update March 18 at 9 AM PDT
  • Register for the Power Platform and Copilot Studio update April 15 at 9 AM PDT

Be sure to stay updated on the latest features and create your personalized release plan using the release planner.

Highlights from Dynamics 365

2026 release wave 1 updates for Dynamics 365 deliver AI-powered, agentic experiences across sales, service, finance, supply chain, commerce, HR, projects, sustainability, and enterprise resource planning (ERP)—bringing deeper Copilot integration, intelligent automation, unified customer and operational data, and enhanced cross-app capabilities to help organizations drive efficiency, elevate customer and employee experiences, and operate with greater agility and confidence.

Dynamics 365 Sales

Dynamics 365 Sales brings the power of AI to help sellers build their pipeline, enrich opportunities, and accelerate deal closure, while helping sellers easily access accurate, up-to-date information and recommending high-impact actions that sellers can take. Copilot experiences in Dynamics 365 Sales can draw on data spanning customer relationship management (CRM) and Microsoft 365 signals, like email and meeting recaps, to deliver actionable insights across Dynamics 365 and Microsoft 365 experiences.

Dynamics 365 Customer Service

Dynamics 365 Customer Service will continue to enhance agentic capabilities across case management, email, customer intent, quality evaluation, and knowledge management. AI-infused admin and supervisor help to provide more transparency and quicker time-to-value. These investments strengthen end-to-end service orchestration, from helping identify customer intent to driving autonomous workflows that elevate service quality and responsiveness.

Dynamics 365 Contact Center

Dynamics 365 Contact Center advances the agentic contact center in 2026 release wave 1 with new AI-powered capabilities that improve self-service, support accelerate assisted service, and help organizations run contact center operations more intelligently in 2026 release wave 1. It expands to include emerging channels, supervisor insights, and extensibility, giving organizations a unified, AI-powered system to elevate the customer experience.

Dynamics 365 Field Service

Dynamics 365 Field Service strengthens service execution across technician productivity, resource scheduling, and work order management. Investments focus on mobile usability and reliability, intelligent scheduling through the Scheduling Operations Agent, and end‑to‑end execution across assets, projects, and financial operations in this release wave. Together, these updates help organizations manage service complexity and deliver consistent service outcomes.

Dynamics 365 Sustainability

Dynamics 365 Sustainability introduces more intuitive reporting navigation, advanced calculation versioning, and granular data‑locking to reinforce governance and regulatory confidence in this wave. Expanded finance integration, streamlined workflows, and updated templates and factor libraries will further empower organizations to make informed decisions and support progress toward their sustainability goals.

Dynamics 365 Finance

Dynamics 365 Finance delivers continued global scale enhancements that drive greater financial automation, strengthen global regulatory compliance posture, and enhance financial planning and analytics—helping organizations operate more efficiently and achieve their financial and operational goals with confidence.

Dynamics 365 Supply Chain Management

Dynamics 365 Supply Chain Management’s 2026 wave 1 enhances supply and demand planning with price-demand correlation and capacity-to-promise (CTP) date protection. Supplier communication and engagement are streamlined, while warehousing gains AI-powered picking, inventory rebalancing, and hands-free scanning—driving supply chain efficiency.

Dynamics 365 Project Operations

Dynamics 365 Project Operations brings rich capabilities in 2026 release wave 1—from change order support and smarter project planning to smoother quoting, budgeting, and contract workflows. New enhancements streamline item consumption, mobile expense management, subscription billing, and modern-architecture migration—delivering connected project experience.

Dynamics 365 Commerce

Dynamics 365 Commerce strengthens business-to-business (B2B) with multi-outlet ordering, unified sign-in, outlet-specific catalogs, and built-in credit management to help reduce friction and protect cash flow. It modernizes order management and assisted-selling workflows in retail stores, helping to improve associate productivity, and customer experiences across channels. It also enables cross-legal-entity inventory lookup and flexible, attribute-based pricing to help accelerate mass updates and help drive higher sales.

Dynamics 365 Human Resources

Dynamics 365 Human Resources continues to advance in areas such as recruitment, onboarding, reporting, and integrated workforce management. By merging enhanced user experiences with broader ecosystem integration and expanding regional payroll collaborations, the platform enables organizations to optimize employee engagement, support operational accuracy, and confidently achieve their workforce objectives.

Finance and operations cross-app capabilities

Finance and operations cross-app capabilities will introduce new enhancements that strengthen the foundation for AI experiences across Dynamics 365. These updates include improvements to Model Context Protocol (MCP) servers, as well as the general availability of immersive home, which is an AI-powered workspace designed to help users stay focused and prioritize what matters most.

Dynamics 365 Customer Insights – Data

Dynamics 365 Customer Insights – Data acts as the grounding layer for CRM copilots and AI agents, delivering real‑time, unified customer profiles that help power accurate decisions. With enriched data, teams can act on insights directly in their workflow to deliver timely, personalized experiences that deepen engagement and drive better outcomes. The result is an AI-ready data core that elevates agents and helps deliver more connected, intelligent CRM experiences.

Dynamics 365 Customer Insights – Journeys

Dynamics 365 Customer Insights – Journeys empowers end-to-end, agentic customer engagements across sales, marketing, and service, allowing businesses to proactively react to customer behavior using Copilot and AI agents. With smarter orchestration tools, teams can deliver impactful campaigns at scale to drive stronger relationships, higher efficiency, and revenue growth. Part of Dynamics 365, every interaction within your organization benefits from shared data and consistent intelligence across Microsoft CRM applications.

Dynamics 365 Business Central

Dynamics 365 Business Central accelerates the move to agentic ERP with enhancements to our AI‑powered agents that automate sales and purchase scenarios in 2026 release wave 1. Alongside new business capabilities, we invest heavily in developer productivity to support extensibility—improving advanced language (AL) testing, debugging, Copilot extensibility, and agent design.

Highlights from Microsoft Power Platform and Microsoft Copilot Studio

2026 release wave 1 updates for Microsoft Power Platform deliver modernized app experiences across Power Apps and Power Pages, AI-powered automation and agent innovation in Power Automate and Copilot Studio, enhanced Dataverse intelligence and programmability, and strengthened governance, security, and cost management capabilities to help organizations build, scale, and manage intelligent solutions with confidence.

Power Apps

Power Apps continues to modernize app experiences with a refreshed model-driven user interface (UI), improved mobile and offline capabilities, streamlined search, and expanded AI features. This release brings standardized modern theming to everyone, real-time Dataverse access for offline-first canvas apps, enhanced search in grids and lookups, and broader availability and extensibility of generative pages to help teams build and scale intelligent apps faster.

Power Pages

Power Pages will further empower pro-developers and low-code makers to build intelligent business portals for your employees, customers, citizens, and partners through better integration with market leading AI tools. Additionally, enhanced security agent features will further support low-code makers, pro-developers, and admins with actionable insights and abilities for securing their websites.

Power Automate

Power Automate is Microsoft’s comprehensive automation platform for cloud flows, desktop flows, and process mining. This release introduces AI agent authoring, optimization, and self-healing capabilities for desktop flows, Copilot Studio-powered actions in cloud flows, enhanced maker and collaboration tools across both, general availability of object-centric process mining, and consolidated governance reporting.

Microsoft Copilot Studio

Microsoft Copilot Studio continues its journey to make agent and agentic workflows even easier to build and more powerful. Now you can further customize agents built with Agent Builder in Microsoft 365 Copilot, and power your automation with high value AI actions. Deeper governance, multi-agent orchestration, and evaluations enable further scaling. With connections to Microsoft Foundry and Work IQ, your agents can use the latest AI technology in coordination with your organizational data.

Microsoft Dataverse

Microsoft Dataverse continues to invest in enterprise-ready agentic and low-code data platform capabilities. The spotlight is on Work IQ and Copilot integration, delivering organization-specific decisions with adaptive learning and full auditability. We’re also enhancing agent programmability with Dataverse APIs, MCP servers, and Python SDK, plus new storage management tools for enterprise-grade compliance at scale.

Microsoft Power Platform governance and administration

Microsoft Power Platform governance and administration introduces admin controls for agent security, real-time risk assessment in Copilot Studio, and AI-powered governance agents that automate tenant monitoring and remediation in this release. Enhanced visibility into usage patterns, granular Copilot credit consumption with pay-as-you-go (PAYG) caps, and connector dependencies help you optimize costs, demonstrate return on investment (ROI), and enforce compliance with organizational policies using features within the Power Platform Admin Center. GitHub integration and deploy from Git mature your application lifecycle management (ALM) practices with full audit trails.

Updates to role-based agents in Microsoft 365 Copilot

2026 release wave 1 updates for Microsoft role-based agents transform Sales Agent and Finance Agent in Microsoft 365 Copilot into intelligent daily command centers, helping to deliver richer, data-grounded insights, enhanced chat and mobile experiences, contextual support across Outlook and Teams, and strengthened governance and extensibility to help organizations drive productivity and scale AI responsibly.

Sales Agent

Sales Agent becomes the seller’s daily command center with richer Sales Chat and Sales Home experiences across desktop and mobile in 2026 release wave 1. Sellers will gain streamlined access to deal and account insights through configurable record summaries, contextual support in Outlook and Teams, and improved email and meeting intelligence. New governance and extensibility controls will also help organizations scale AI responsibly.

Finance Agent

Finance Agent helps finance professionals and their stakeholders interact with financial information from their ERP within the flow of work. In 2026 release wave 1, we continue expanding how this financial assistant supports common finance tasks such as reconciliation, variance analysis, and data preparation in Excel, as well as customer communications in Outlook. By bringing financial insights and assistance directly into familiar productivity tools, the Finance Agent helps teams investigate issues faster, respond to stakeholders more efficiently, and spend less time manually preparing or reconciling data so they can focus more on financial analysis and decision support.

For a complete list of new capabilities, please refer to the Dynamics 365 2026 release wave 1 plan, the Microsoft Power Platform 2026 release wave 1 plan, and role-based agents 2026 release wave 1. We also encourage you to share your feedback in the community forums for Dynamics 365 and Microsoft Power Platform.

Business Applications Update

The Business Applications Update offers an early preview of new capabilities coming in the months ahead. This refreshed structure is designed to reflect the reality of our time: innovation does not happen twice a year; it is constant. Whether you are a strategic leader or a hands-on practitioner, this new cadence is built to get you quickly up to speed.

  • Watch the Dynamics 365 Business Applications Update March 18 at 9 AM PDT
  • Register for the Power Platform and Copilot Studio update April 15 at 9 AM PDT

The post 2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot Studio offerings appeared first on Microsoft Power Platform Blog.

]]>
http://approjects.co.za/?big=en-us/dynamics-365/blog/business-leader/2026/03/18/2026-release-wave-1-plans-for-microsoft-dynamics-365-microsoft-power-platform-and-copilot-studio-offerings/feed/ 0
A new way of working is taking shape: Frontier Transformation http://approjects.co.za/?big=en-us/dynamics-365/blog/business-leader/2026/03/09/a-new-way-of-working-is-taking-shape-frontier-transformation/%20 Mon, 09 Mar 2026 13:00:00 +0000 Today, we’re taking a significant step forward in bringing agentic business applications to life across Microsoft 365, Dynamics 365, and Microsoft Power Platform.

The post A new way of working is taking shape: Frontier Transformation appeared first on Microsoft Power Platform Blog.

]]>
Work is changing at a structural level.

Three forces are converging. The interface layer is shifting to AI assistants. Agents handle workflow orchestration. And an intelligence layer is consolidating information across structured and unstructured sources. Together, these forces mark Frontier Transformation, where AI moves beyond basic efficiency to open new opportunities for creativity, innovation and growth.

This transformation also creates a new kind of business application: one that is integrated with the AI assistant people use every day, accessible to agents and grounded in the unique intelligence of each organization.

We call these agentic business applications. The applications themselves still reflect real business processes. But how people interact with them, how work moves through them and how they connect to the rest of the business is fundamentally different.

Today, we’re taking a significant step forward in bringing agentic business applications to life across Microsoft 365Dynamics 365, and Microsoft Power Platform.

Interact with business applications inside Copilot

Microsoft 365 Copilot is becoming an interactive workspace for business applications. Dynamics 365 SalesDynamics 365 Customer Service, and custom apps built with Power Apps will surface directly as agents with rich UX inside chat in Microsoft 365 Copilot. Agents using Apps SDK and MCP Apps can also bring Microsoft partner apps into the conversation, including tools teams already use, like Adobe Express, Figma, and Wix. This is the interface layer shift in practice. Instead of switching between applications, users state what they need in Copilot and the system responds. You can review data and take action without leaving the conversation. Copilot becomes the place where work gets done.

As an example, a human resources (HR) employee can now call on their custom HR app, built with Power Apps, right within Copilot to compile a list of office locations with the highest new hire counts this quarter, viewing the results in an organized table with filter options. Additionally, they can prompt the application to show the results in a map view, all without leaving their Copilot interface.

Or a customer service representative can begin their day in Microsoft 365 Copilot by reviewing a summary of priority cases they need to focus on, easily viewing and updating their data from Dynamics 365 Customer Service.

Paused

Public preview for this capability will be available later this month for Power Apps, with availability for Dynamics 365 Sales and Dynamics 365 Customer Service launching in early April 2026. Throughout the next month, we’ll also introduce support for this capability across a handful of Microsoft partner apps, including Adobe Express, Adobe Acrobat, Base44, Box, Canva, Coursera, Figma, Miro, Monday.com, Optimizely, and Wix. All pre-built partner app experiences will be accessible via the Microsoft 365 Agent Store for users with Microsoft 365 Copilot.

Bring Copilot and agents into Dynamics 365 and Power Apps

The experience works in both directions. Microsoft 365 Copilot and agents like Researcher and Analyst will be accessible directly within Dynamics 365 Sales, Dynamics 365 Customer Service, and custom apps built with Power Apps. Employees get the same Copilot capabilities they trust across Microsoft 365 while staying grounded in their operational systems.

Customers can continue to benefit from pre-built agents in Dynamics 365, including Sales Qualification AgentCase Management Agent, and Account Reconciliation Agent, which help teams automate routine work and focus on higher value decisions.

Consider a seller working in Dynamics 365 Sales who asks Researcher to generate a full account overview: customer relationship management (CRM) context, internal knowledge, and external research combined in one response, surfaced in place. The unit of value shifts from “find the right screen” to “get the answer and act.” This creates a more consistent experience across productivity tools and business applications. Work moves from insight to execution with less friction between systems.

Paused

Microsoft 365 Copilot in Dynamics 365 Sales, Dynamics 365 Customer Service, and canvas apps in Power Apps will be available in public preview by early April 2026. Microsoft 365 Copilot in model-driven apps built with Power Apps will reach general availability by early April 2026. A Microsoft 365 Copilot license is required. This experience with Power Apps also requires a Power Apps premium license.

Microsoft 365 Copilot in Power Apps allows us to ask questions and make decisions directly against our Dataverse data, while also combining insights from Microsoft 365 when needed. The experience now feels truly unified, allowing our users to summarize complex operational data, trigger actions, and seamlessly access insights. We’ve seen significant increases in the value provided to both our internal solutions and customer-facing products.Peter Kestenholz, Founder & Head of Innovation, Context&

Grounded in your organization’s intelligence with Work IQ

Underpinning all of this is Work IQ. Work IQ connects signals from Microsoft 365 with operational data from Dynamics 365 and Power Apps. It follows work as it happens across documents, meetings, chats, and business processes. This is the intelligence layer: the thing that resolves entities and relationships across structured and unstructured sources, so agents and Copilot share a common understanding of what is happening across the business.

Decisions discussed in a meeting or email can connect to live data in a business application. Changes in one place surface where attention is needed elsewhere. And because this intelligence is grounded in Dataverse and your organization’s own data, actions stay aligned to real processes and real context.

For example, when a pricing change is discussed in a meeting, Work IQ understands how that decision impacts active opportunities in Dynamics 365 Sales, surfacing the affected opportunities within Copilot for review.

Paused

Work IQ plays an important role in making business applications agentic. Without it, agents operate on partial information. With it, they act on the full context of the business.

Users with a Microsoft 365 Copilot license can experience Work IQ with Dataverse integration directly inside Power Apps, Dynamics 365 Sales, and Dynamics 365 Customer Service in public preview by early April 2026.

Learn more about how Work IQ uses Dataverse to ground Copilot in business data

See how it all comes together

Copilot, agents, and Work IQ come together as a system of work. Within that system lies a new generation of business applications: applications that understand context, respond to intent, and support execution where work actually happens. The business application stack is entering a significant architectural shift. What we’re announcing today is one step in that larger transition. We are building a platform where applications, intelligence and execution converge so teams operate with more clarity and less overhead.

You’ll see this foundation expand across Dynamics 365Microsoft Power Platform, and Microsoft 365 as we bring more agentic capabilities into the flow of work. Agentic business applications are already taking shape.

The post A new way of working is taking shape: Frontier Transformation appeared first on Microsoft Power Platform Blog.

]]>
New enhancements to work queues that will transform how your teams manage and monitor automated workflows. http://approjects.co.za/?big=en-us/power-platform/blog/power-automate/new-enhancements-to-work-queues-that-will-transform-how-your-teams-manage-and-monitor-automated-workflows/ Wed, 04 Mar 2026 16:00:00 +0000 A Unified Control Center for Queue Monitoring and SLA Tracking Work queues in Power Automate are structured lists that let you assign, track, and manage work items across users or automations in an organized, scalable way.

The post New enhancements to work queues that will transform how your teams manage and monitor automated workflows. appeared first on Microsoft Power Platform Blog.

]]>
A Unified Control Center for Queue Monitoring and SLA Tracking

Work queues in Power Automate are structured lists that let you assign, track, and manage work items across users or automations in an organized, scalable way.

We’re excited to announce powerful new enhancements to work queues in the automation center that will transform how your teams manage and monitor automated workflows. With the introduction of work queue alerts and the new aggregated operator view, we’re giving businesses unprecedented visibility and control over their automation operations.


What’s New

Work Queue Alerts for Admin in Monitoring Hub

With monitoring in the Power Platform Admin Center (PPAC), you can track the health and the performance of your automation queues. View real-time metrics on items pending action, exceptions requiring resolution, and queue status to maintain visibility across your automation operations.

Now, you can also configure proactive alerts to notify you when SLA violation counts exceed thresholds defined by your organization’s administrator. Receive timely notifications when queues require attention, ensuring you can respond before service level agreements are compromised.

With SLA violation alerts, you can stay informed and responsive with notifications about your automation queues. No more manual monitoring; the system comes to you.

Aggregated View for Operators in Automation Center

Operators now have a unified, comprehensive dashboard in the automation center that aggregates work queue data across your entire automation estate.

This consolidated view enables operators to monitor multiple queues simultaneously, prioritize work effectively, and respond to issues faster than ever before.


Top 5 benefits of using Work Queues in Power Automate

  1. Increased efficiency & scalability – Work queues allow you to decouple complex processes, enabling different parts of an automation to run asynchronously and independently.
  2. Better resource utilization – Because work items are stored centrally, you can optimize robot usage, balance load, and reduce the number of machines required.
  3. Consistent prioritization of work – Work queues natively support priority-based execution, making sure the most important items are processed first.
  4. Centralized monitoring & exception handling – Work queues provide a human‑in‑the‑loop monitoring experience, helping fusion teams track the status of items, manage exceptions, and take corrective actions.
  5. Improved resiliency & fault tolerance – By decoupling work and allowing multiple robots to process items in parallel, work queues offer better fault isolation.

Transform Your Automation Operations Today

These enhancements represent our commitment to making automation not just powerful, but manageable at enterprise scale. Work queues with alerts and aggregated operator views give your teams the tools they need to run automation operations with confidence, efficiency, and complete control.

Ready to experience these capabilities? navigate to the automation center in Power Automate and discover how work queues can elevate your automation program from task execution to strategic business operations.

The post New enhancements to work queues that will transform how your teams manage and monitor automated workflows. appeared first on Microsoft Power Platform Blog.

]]>
Computer-using agents now deliver more secure UI automation at scale http://approjects.co.za/?big=en-us/microsoft-copilot/blog/copilot-studio/computer-using-agents-now-deliver-more-secure-ui-automation-at-scale/ Tue, 24 Feb 2026 17:00:00 +0000 http://approjects.co.za/?big=en-us/power-platform/blog/?p=133484 See how new updates to computer‑using agents improve UI automation with secure credentials, detailed monitoring, and scalable Cloud PC capacity.

The post Computer-using agents now deliver more secure UI automation at scale appeared first on Microsoft Power Platform Blog.

]]>
When we first introduced computer-using agents (CUAs) last April, we showed what was possible: AI that can see, understand, and act across web and desktop apps—just like a person would. Early adopters quickly put CUAs to work automating brittle processes, navigating legacy systems, and stitching together workflows where APIs don’t exist.

Then, customers like you pushed us further.

You told us where agents didn’t scale, where authentication slowed runs, and where it was hard to understand why something failed—or to prove it behaved correctly. You also told us where your organization needed more control, visibility, and flexibility before rolling out CUAs broadly.

Today’s updates are a direct response to that feedback.

Computer‑using agents in Microsoft Copilot Studio now offer more model choice, stronger security and governance, and easier scale—so you can automate more of your work across web and desktop apps with confidence.

Here’s what’s new—and why it matters.

Choose the right model to navigate dynamic interfaces

Computer-using agents now support multiple foundation models, including Anthropic’s Claude Sonnet 4.5 alongside OpenAI’s Computer-Using Agent. This gives you the flexibility to choose the best fit for each agent, based on the interface and the task.

  • Use OpenAI Computer-Using Agent to orchestrate multi‑step web and desktop flows.
  • Opt for Anthropic Claude Sonnet 4.5 when you need high performance reasoning on dynamic user interfaces (UIs) and interpretation of dense, changing dashboards.

Secure authentication with built in credentials and Azure Key Vault

Authentication shouldn’t be the reason automations stall. Computer use now offers built‑in credentials so agents can:

  • Securely perform website and desktop app logins
  • Reuse them across multiple agents and automations
  • Eliminate manual login prompts during runs, enabling unattended execution

For example, if an agent needs to log into a vendor portal and update a desktop ERP every night, built-in credentials now let the agent authenticate to both the web portal and the desktop app automatically. This removes manual interruptions and makes overnight processing dependable while maintaining governance controls. No need to babysit “unattended” runs.

You can choose between two storage options aligned to your governance needs: internal storage (encrypted in Microsoft Power Platform) for low-friction setup, or Azure Key Vault for enterprise-grade secret management.

Credentials are encrypted and are never exposed to the AI model, so only authorized agents can access them. This way, your security and compliance team can feel confident scaling CUAs to more scenarios.

See every computer-using agent action with session replay and audit logs

As agents touch more business‑critical systems, teams need to know what happened, why it happened, and where.

Computer use now has advanced monitoring and richer observability, so operations, security, and compliance teams can inspect behavior step‑by‑step. This includes:

  • Session replay with screenshots
  • Step‑by‑step action logs (with action types, coordinates, timestamps, and context)
  • Run summaries (instruction text, duration, action counts, average time per action, and human escalation counts)
  • Resource tracking (including websites, desktop apps, credentials used)
  • Export options for offline review

But what does this look like in practice? Imagine an agent run produces an unexpected update, and your team can’t tell whether the agent misread the UI, clicked the wrong control, or encountered a hidden pop‑up.

Session replay and action logs now show exactly what the agent saw and did, pinpoint the step where the UI changed, and produce an exportable record for audit review. That way, you can fix issues faster and retain a defensible compliance trail.

Beyond the monitoring pane, compliance is further strengthened through:

  • Microsoft Purview integration, sending audit logs to Purview
  • Dataverse logging with configurable verbosity—choose All data, Data without screenshots, or Minimal
  • Retention options from 7 days to indefinite, to match regulatory and governance requirements

Simplify infrastructure with managed Cloud PCs for computer-using agents

Scaling UI automation shouldn’t require managing fleets of desktops or fragile virtual machines. The new Cloud PC pool, powered by Windows 365 for Agents, provides fully managed cloud‑hosted machines that are Microsoft Entra joined and Intune enrolled, designed for computer use runs and built to scale with demand.

In other words, these Cloud PC pools provide managed capacity for high-volume runs when demand spikes—without the overhead of keeping dedicated hardware patched, available, and idle the rest of the time. This way, your team can handle spikes without over-provisioning hardware.

Note: For evaluation, you can create up to two Cloud PC pools per tenant with 50 hours of free usage for published autonomous agents—making it easier to pilot CUAs at scale before broader rollout.

Extend—don’t replace—your automation

If you’ve built automations with Microsoft Power Automate and RPA, computer use expands what you can automate—especially when:

  • Interfaces change frequently
  • APIs aren’t available
  • Decision logic becomes more complex

Thankfully, you can keep classic RPA for deterministic scenarios with stable interfaces. CUAs then add flexibility and adaptive reasoning where RPA falls short (such as dynamic web apps, shifting layouts, or complex decisioning). After all, the goal isn’t to start over—it’s to modernize and extend what you already have.

For example, say you have an RPA bot that depends on fixed selectors. Historically, it broke each time a web form changed, forcing constant script updates.

Now, the RPA stays the same, while a CUA handles the variable UI portions—navigating changing layouts, interpreting dialogs, and escalating edge cases. The result? Reduced maintenance and improved reliability.

Get started and help shape what comes next

Ready to try computer‑using agents in a US‑based Copilot Studio environment?

  1. Create or open an agent in Microsoft Copilot Studio.
  2. Go to Tools → Add tool → New tool and select computer use.
  3. Describe the task you want the agent to perform in natural language.
  4. (Optional) Choose a model, configure built‑in credentials, and set up a Cloud PC pool for secure, scalable runs.

For deeper guidance, configuration details, and best practices, see the computer use documentation.

Before you go: We’re actively investing in advanced governance, operations, and scale for CUAs—and customer feedback directly informs the roadmap. Tell us what you think of the latest CUA updates today:

  • Email feedback to computeruse-feedback@microsoft.com
  • Join the Copilot Studio community

The post Computer-using agents now deliver more secure UI automation at scale appeared first on Microsoft Power Platform Blog.

]]>
The shift reshaping enterprise applications http://approjects.co.za/?big=en-us/power-platform/blog/2026/02/24/the-shift-reshaping-enterprise-applications/ Tue, 24 Feb 2026 16:00:00 +0000 http://approjects.co.za/?big=en-us/power-platform/blog/?p=133405 Companies that want AI to meaningfully change how they operate need the people who are doing the work every day to be able to shape the systems they rely on.

The post The shift reshaping enterprise applications appeared first on Microsoft Power Platform Blog.

]]>
I recently sat down with Daniel Newman, CEO and principal analyst at Futurum to talk about where enterprise applications are headed next. We covered agents, automation, trust, and governance, but the real takeaway was simpler: the way software gets built and the way it gets used are changing at the same time.

AI agents and business teams together are redefining how modern systems are built

As I told Daniel, we’re seeing a dramatic expansion in what’s possible to build, driven by AI and agents. At the same time, we’re seeing an equally dramatic expansion in who needs to be involved. Companies that want AI to meaningfully change how they operate need the people who are doing the work every day, those who understand finance, human resources (HR), supply chain, and customer service, to be able to shape the systems they rely on. This is an imperative for success.

If more people need to shape systems, the software itself needs to change. Systems designed to require a human to click through every step bottleneck participation. Agents help shift that dynamic. They can monitor, reason, and act—with humans providing intent, oversight, and judgment. Daniel and I talked through practical examples, like refunds and fraud detection in retail where traditionally slow, manual processes can now be rethought. When agents work alongside apps and automation, they can radically accelerate how fast teams build and help them reduce costs. They also give business teams a more direct hand in improving customer experiences.

But my conversation with Daniel wasn’t about handing off everything to AI. Adopting an agent‑first means teams can spend less time wiring together steps and more time defining what should happen, where human input is required, and how outcomes can be governed.

One thing I emphasized to Daniel is that trust and governance are foundational. Systems must be observable, auditable, and adjustable. Agents need boundaries and humans need visibility into what’s happening. Black boxes that fire and forget aren’t the answer. That’s why we’re focused on higher‑level abstraction, not throwing a prompt over the fence and hoping for magic. Great systems start with planning, architecture, data modeling, and policy. We’re building experiences that help people with deep process expertise think like software architects, with AI supporting their work, not replacing human judgment.

Applications stay and they take on a different role, becoming shared spaces for human-and-agent collaboration and oversight. As I said to Daniel, the future interface is about delivering the right information to the right place at the right time.

The broader point Daniel and I kept coming back to is this: the future of enterprise software is not a single killer agent or a clever prompt. It’s a managed environment where intent turns into action—safely, repeatedly, and at scale.

That’s the shift we’re building for. And it’s the shift enterprises need to start planning for now.

Watch my full conversation with Daniel Newman from Futurum to hear us unpack what agent‑first development really means for enterprises.


What’s next for agent-first development

The post The shift reshaping enterprise applications appeared first on Microsoft Power Platform Blog.

]]>
What’s new in Power Platform: February 2026 feature update http://approjects.co.za/?big=en-us/power-platform/blog/power-apps/whats-new-in-power-platform-february-2026-feature-update/ Tue, 17 Feb 2026 16:09:57 +0000 Apps, agents and Copilot Public preview: M365 Copilot chat in model-driven apps Copilot chat is now available directly inside apps built with Power Apps, bringing the intelligence of Microsoft 365 Copilot into the flow of business processes.

The post What’s new in Power Platform: February 2026 feature update appeared first on Microsoft Power Platform Blog.

]]>

Summary Welcome to the Power Platform monthly feature update! We will use this blog to share news in Power Platform from the last month, so you can find a a summary of product, community, and learning updates from Power Platform in one easy place. Now, let’s dive into what’s new in Power Platform:

Get started with the latest updates today!

Jump into Power Apps, Power Automate, and Power Pages to try the latest updates, you can use an existing environment or get started for free using the Developer plan.

Apps, agents and Copilot

Public preview: M365 Copilot chat in model-driven apps

Copilot chat is now available directly inside apps built with Power Apps, bringing the intelligence of Microsoft 365 Copilot into the flow of business processes.

This unified experience—currently limited to model-driven apps—lets users ask questions, reason over in‑app data, and connect insights from documents, communications, and collaboration—without leaving the application they’re working in. By embedding Copilot chat into low‑code apps, organizations can keep users in context and in flow, reducing app switching while accelerating decision‑making. Teams can also leverage powerful first‑party agents like Researcher and Analyst, as well as custom Copilot Studio agents, to analyze data, generate insights, and take informed action directly within their apps.

To manage Microsoft 365 Copilot chat for model-driven apps, start by learning how to manage Microsoft 365 Copilot chat. Power Platform administrators can set up and configure the Microsoft 365 Copilot chat feature for users in their environment and makers can then enable or disable Microsoft 365 Copilot chat for a specific model-driven app.

Public preview: Power Apps MCP and enhanced agent feed

A screenshot of agent feed with data entry.

We’re bringing Power Apps Model Context Protocol (MCP) Server and an enhanced agent feed into public preview. This is a step to enable better human-agent collaboration directly inside business applications with built‑in human supervision.

Power Apps MCP brings agentic features from apps to agents as tools – starting with data entry. Agents will be able to parse the unstructured data into forms that users use in apps and create records directly, as well as flag them for human review or action.

The enhanced agent feed provides a shared workspace for humans to oversee the agent activity—makers can provide granular visibility into agent actions for their users, use side‑by‑side comparison views for approvals, and direct navigation to in‑app records.

Building modern apps

Public preview: a new modern Card control

This new modern Card control helps makers build clean, responsive, and consistent UI layouts in canvas apps.

The modern Card control allows makers to present structured information—such as summaries, previews, and tiles—using a single layout‑aware control instead of composing multiple classic controls. Cards automatically adapt to vertical or horizontal layouts and align with Fluent UI design principles, improving visual consistency across apps.

By reducing layout complexity and improving responsiveness out of the box, the Card control enables faster UI composition while supporting accessibility and scalability across screen sizes.

Generally available: theme copy‑paste

With theme copy-paste it is it easy to reuse visual styles across canvas apps without manual reconfiguration.

Theme copy‑paste allows makers to copy and reuse a Canvas app’s theme—including colors, typography, and styling tokens—across other apps. These themes are copied as YAML which can also be edited manually by makers as text. This reduces repetitive setup and helps ensure consistent branding and visual identity across an app portfolio. 

By simplifying theme reuse, this update accelerates new app creation and supports design governance at scale, especially for teams managing multiple canvas apps across environments.

Generally available: confirm() function in canvas apps as a fluent dialog

Animated Gif Image

The Confirm function displays a modal confirmation dialog over the current canvas screen, prompting the user to explicitly confirm or cancel before continuing. In canvas apps, there’s also a dismissal path (for example, clicking outside the dialog) that is treated as no action and returns blank.

The canvas experience is designed to align with Fluent dialog behavior and to respect the current app theme. You need to have modern controls turned on to get fluent dialog, else you will get a browser native dialog.

Managed platform

Public preview: move canvas apps and custom SharePoint forms out of the default environment

The default environment in Power Platform often becomes a shared space where makers build and test applications, leading to potential challenges with governance and organization. As resources accumulate in this environment without structured oversight, administrators may face difficulties managing security policies, tracking ownership, and maintaining compliance across their tenant.

We introduced a recommendation in Power Platform advisor, as a preview, that enables administrators to migrate certain canvas apps and custom SharePoint forms from the default environment to designated managed environments. The migration can be done manually from the Recommendations page under the Actions menu in the Power Platform admin center or automated using the Power Platform for Admin v2 Connector. When moving apps, administrators can choose to keep the original resource as is or restrict access to it by quarantining, or deleting it entirely.

This helps Power Platform administrators in implementing effective governance and DLP controls and establish clearer boundaries for app development.

Generally available: host and run code apps in Power Apps

Animated Gif Image

We’re excited to announce that code apps in Power Apps are now generally available, empowering developers and IT alike at a moment when organizations are building more custom applications than ever. With the rise of AI‑accelerated and code‑generation‑assisted development, teams can build high‑quality web apps faster than before while IT faces mounting expectations around governance, security, and operational oversight. Code apps bridge that gap by giving developers full code‑first flexibility and giving IT the enterprise‑grade guardrails needed to manage a growing app landscape

Power Apps code apps bring the full strength of Power Platform to web developers. Build with popular frameworks (React, Vue, and others) in any code-first IDE, and deploy to Power Apps. Every code app automatically becomes a governed Power Platform asset, giving IT visibility and control without creating friction for developers. 

Learning updates

Training paths and labs

Updated training

Power Apps maker

New

Updated

Power Platform administration

New

Updated

Power Platform developer

New

Updated

Power Apps user and mobile

Updated

Power Pages

New

Updated

The post What’s new in Power Platform: February 2026 feature update appeared first on Microsoft Power Platform Blog.

]]>