{"id":127450,"date":"2025-02-05T07:41:16","date_gmt":"2025-02-05T15:41:16","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/?post_type=it-pro&p=127450"},"modified":"2025-02-05T08:26:21","modified_gmt":"2025-02-05T16:26:21","slug":"agent-ready-data-management-dataverse","status":"publish","type":"it-pro","link":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/it-pro\/agent-ready-data-management-dataverse\/","title":{"rendered":"Agent-Ready Data Management: How Dataverse Transforms your Business"},"content":{"rendered":"\n

What is Microsoft Dataverse<\/a>, and why should it matter to you? If you\u2019ve ever struggled to organize and manage business data effectively, you’re not alone. Organizations today generate mountains of information in countless formats, but turning that data into something cohesive, accessible, and secure can feel like a monumental challenge.<\/p>\n\n\n\n

From disconnected systems to ad-hoc spreadsheets, many businesses rely on manual efforts to piece data together\u2014often at the expense of accuracy, efficiency, and scalability. The result? Fragmented insights and missed opportunities.<\/p>\n\n\n\n

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\u201cWhen we started with Power Platform, we made the decision to jump directly into Dataverse as we saw it as the most secure and reliable way to store and manage our data \u2013 especially our mission critical data. It was a natural choice for us and it has worked amazingly well.\u201d<\/em><\/p>\n\n\n\n

Andreas Fauske, Power Platform lead at Ler\u00f8y<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Read the full Ler\u00f8y story<\/a><\/p>\n\n\n\n

Microsoft Dataverse: Enterprise Data Platform<\/strong><\/h2>\n\n\n
\"Microsoft<\/figure>\n\n\n\n

Enter Microsoft Dataverse<\/strong>, the enterprise data platform designed to simplify how organizations integrate, manage, and access their business data. As the backbone of Microsoft Power Platform and Microsoft Dynamics 365, Dataverse provides a fully managed, secure infrastructure that centralizes and streamlines data management while ensuring enterprise-grade security, compliance, and scalability. It minimizes duplication, maintains data integrity, and enables seamless integration across applications, making it a trusted foundation for innovation. By unifying diverse data types into a structured, future-ready model, Dataverse empowers both business users and IT professionals\u2014offering the agility to build solutions quickly with low-code tools while meeting the rigorous governance and security needs of the enterprise.<\/p>\n\n\n\n

But that\u2019s not all. With Dataverse, your data is also agent-ready<\/strong>\u2014primed for AI integration and intelligent automation. By leveraging Dataverse, you\u2019re setting the stage for cutting-edge innovations like AI-powered bots and assistants, ensuring your data is not just organized but optimized for the future. <\/p>\n\n\n\n

By connecting data within a unified data platform, organizations can seamlessly integrate AI agents wherever needed, boosting productivity and leveraging their rich data sources more effectively.<\/p>\n\n\n\n

Visit the Microsoft Dataverse Overview<\/a> to dive deeper into its capabilities and benefits.<\/p>\n\n\n\n

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\u201cScaling innovation securely is possible, even in highly regulated environments. BCP\u2019s experience with Power Platform demonstrates that digital transformation can be a strategic advantage, fostering growth and innovation while maintaining compliance.\u201d<\/em><\/p>\n\n\n\n

Ivan Contreras Olortegui, Lead of Cloud Center of Excellence, Banco de Cr\u00e9dito del Per\u00fa<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Read the full Banco de Cr\u00e9dito del Per\u00fa story<\/a><\/p>\n\n\n\n

Today\u2019s Challenge: Buy vs Build<\/strong><\/h2>\n\n\n\n

In today’s data-driven business landscape, organizations face a dilemma: build custom solutions or buy off-the-shelf software<\/a>. This choice, is made repeatedly across departments, has led to a complex ecosystem of disparate systems, legacy applications, and ad-hoc solutions.<\/a><\/p>\n\n\n\n

 <\/td>Pros<\/strong><\/td>Cons<\/strong><\/td><\/tr>
Build custom<\/strong><\/strong><\/td>Exactly what you need
1. Tailored to your business needs
2. Limited or no recurring licensing costs
3. Flexible hosting options (On-Premises vs. Cloud)<\/td>		1. High upfront costs for development, testing, and deployment
2. Longer time to value
3. Ongoing maintenance, upgrades, and support costs
4. Risk of technical debt
5. Potential vendor or key-person dependency
6. Costly to build and maintain
7. Time-consuming to deliver<\/td><\/tr>
Buy off-the-shelf software (ots) or<\/strong><\/strong> Software-as-a-Service (SaaS).<\/strong><\/td>1. Ready to use, out of the box
2. Updates and maintenance handled by the SaaS company<\/td>		1. Doesn\u2019t meet growing list of needs.
2. Costs become high as usage increases
3. Requires subject matter experts to deploy at scale.
4. Limited integration options and API throttling<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Such a fragmented approach to data management and application development creates significant challenges, such as data silos, inconsistent information, limited scalability, and security concerns. There is a clear and urgent need for a unified, scalable, and secure data platform that can be extended to support the organizations growing need to consume data, with the support of AI agents. This is where Dataverse comes in, bridging the gap by providing seamless access to data whenever and wherever users need it.<\/p>\n\n\n\n

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\u201cDataverse provides the enterprise security and scalability we need for larger or more strategic apps and gives us the tools to handle complex data.\u201d<\/em><\/p>\n\n\n\n

Freek Matheij, Global Citizen Development Director at Arcadis<\/strong><\/p>\n<\/blockquote>\n\n\n\n

Read the full Arcadis story<\/a><\/p>\n\n\n\n

Modern Data Platform Architecture<\/strong><\/h2>\n\n\n
\"Showing<\/figure>\n\n\n\n

<\/a>Showing how Dataverse securely manages data from multiple sources, integrates it with Dynamics 365 and Power Platform, and is readily available for Copilot Studio.<\/em><\/p>\n\n\n\n

Why use Dataverse?<\/strong><\/strong><\/h2>\n\n\n\n

Dataverse provides a secure, unified, fully managed data platform that empowers businesses to:<\/p>\n\n\n\n

Key Benefit<\/td>Description<\/td><\/tr>
Connect and Centralize Data<\/td>Consolidate information from multiple sources into a single, scalable platform<\/td><\/tr>
Enhanced Security and Governance<\/td>Leverage built-in features like role-based access control, data classification, and automated compliance tools<\/td><\/tr>
Ground agents in enterprise data<\/td>Use enterprise data to give context to your agents for reliable and consistent responses tailored to your business workflows<\/td><\/tr>
Streamline Operations<\/td>Automate routine tasks and reduce reliance on fragmented systems, enabling IT teams to focus on strategic initiatives<\/td><\/tr>
Empower Makers<\/td>Provide a secure environment for low code users to build apps and workflows without compromising data integrity or governance<\/td><\/tr>
Future Ready<\/td>Ensure your data platform is future ready with Copilot\/agents components to extend the organization\u2019s ability to access insights<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Dataverse for AI agents in Copilot Studio<\/strong><\/h2>\n\n\n\n

As AI changes the ways we work, traditional workflows are getting reimagined as business process-oriented agents<\/a>. However, even as makers are building more apps and agents than ever before, the majority of enterprise data still remains untapped. <\/p>\n\n\n\n

To help makers unlock the full potential of their agents, we\u2019ve made Dataverse a native experience in Copilot Studio. Makers can access enterprise data from Dataverse as valuable knowledge<\/a> to customize and extend an agent\u2019s range of functionality. This includes line of business (LoB) data<\/a> from Microsoft Dataverse and third-party data from external sources (Salesforce, Zendesk, ServiceNow). <\/p>\n\n\n

\"Dataverse<\/figure>\n\n\n\n

When incorporating Dataverse as knowledge, a customized agent is created, as demonstrated in Peppermint\u2019s Personal Injury Claims agent demo<\/a>. By integrating with Dataverse, businesses can accelerate business processes and drive transformative growth. <\/p>\n\n\n\n

See what the people are saying<\/strong><\/h2>\n\n\n\n

The following organizations have successfully leveraged Microsoft Dataverse:<\/p>\n\n\n\n