{"id":110887,"date":"2017-10-25T10:40:00","date_gmt":"2017-10-25T17:40:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-automate\/workday-and-servicenow\/"},"modified":"2017-10-25T10:40:00","modified_gmt":"2017-10-25T17:40:00","slug":"workday-and-servicenow","status":"publish","type":"power-automate","link":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-automate\/workday-and-servicenow\/","title":{"rendered":"Use Microsoft Flow with Workday HCM and ServiceNow"},"content":{"rendered":"<h2>New connectors<\/h2>\n<p>We are excited to announce several new premium connectors this week. With the\u00a0<a href=\"https:\/\/flow.microsoft.com\/connectors\/shared_workdayhcm\/workday-hcm\/\"><strong>Workday HCM<\/strong><\/a> you can access Workday Human Capital Management Business Services data, including Employee, Contingent Worker and Organization information.<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2024\/06\/workday-and-servicenow-actions.png\" style=\"width: 473px; height: 474px;\"\/><\/p>\n<p>With the service now connector\u00a0<a href=\"https:\/\/flow.microsoft.com\/en-us\/connectors\/shared_service-now\/servicenow\" style=\"font-weight: bold;\">ServiceNow<\/a>, you can author flows that\u00a0create, read and update records stored within ServiceNow including Incidents, Questions, Users and more.\u00a0<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2024\/06\/workday-and-servicenow-button.png\" style=\"width: 349px; height: 268px;\"\/><\/p>\n<p>For example, you can create a simple button flow that enables anyone in your organization to quickly create a ServiceNow ticket. In this example, the button has fields like <strong>Urgency<\/strong> and <strong>Impact<\/strong> that it collects from the person running the button.<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2024\/06\/workday-and-servicenow-filled-out.png\" style=\"width: 350px; height: 251px;\"\/><\/p>\n<p>Once all of the parameters, such as a short description,\u00a0they just need to select\u00a0<strong>Run flow<\/strong> and then the incident will be created:<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2024\/06\/workday-and-servicenow-portal.png\" style=\"width: 500px; height: 109px;\"\/><\/p>\n<p>In addition to ServiceNow and Workday, there are two other new connectors this week developed my partners:<\/p>\n<ul>\n<li><a href=\"https:\/\/flow.microsoft.com\/connectors\/shared_cognitiveservicesqnamaker\/qna-maker\/\"><strong>QnA Maker<\/strong><\/a> &#8211;\u00a0Distill information into an easy-to-navigate FAQ.<\/li>\n<li><a href=\"https:\/\/flow.microsoft.com\/connectors\/shared_safetyculture\/safetyculture\/\"><strong>SafetyCulture<\/strong><\/a> &#8211;\u00a0Fast and easy mobile inspection reporting. Get real-time visibility to uncover insights and raise standards.<\/li>\n<\/ul>\n<h2>New productivity template collection<\/h2>\n<p>You can check out <a href=\"https:\/\/flow.microsoft.com\/collections\/productivity\/\">this new template collection<\/a> that helps you get ahead of your workflow. Flow enables you to focus on your work instead of getting bogged down with mundane tasks. Get the latest document updates, folder additions, and industry information delivered to you instead of chasing it down across various SharePoint, OneDrive, or web locations.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/flow.microsoft.com\/collections\/productivity\/\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2024\/06\/workday-and-servicenow-productivity.png\" style=\"width: 433px; height: 351px;\"\/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This week we are announcing two new premium connectors &#8211; <a href=\"https:\/\/flow.microsoft.com\/connectors\/shared_workdayhcm\/workday-hcm\/\"><strong>Workday HCM<\/strong><\/a> &#8211; which contains operations that expose Workday Human Capital Management Business Services data, including Employee, Contingent Worker and Organization information, and, <a href=\"https:\/\/flow.microsoft.com\/en-us\/connectors\/shared_service-now\/servicenow\"><strong>ServiceNow<\/strong><\/a> &#8211; create, read and update records stored within ServiceNow including Incidents, Questions, Users and more. In addition, we are releasing two other partner connectors and <a href=\"https:\/\/flow.microsoft.com\/collections\/productivity\/\">a new Productivity template collection<\/a>.<\/p>\n","protected":false},"author":347,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","power-automate-category":[2590],"power-automate-tag":[],"coauthors":[2913],"class_list":["post-110887","power-automate","type-power-automate","status-publish","hentry","power-automate-category-flow-of-the-week"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Use Microsoft Flow with Workday HCM and ServiceNow - Microsoft Power Platform Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-automate\/workday-and-servicenow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Use Microsoft Flow with Workday HCM and ServiceNow - Microsoft Power Platform Blog\" \/>\n<meta property=\"og:description\" content=\"This week we are announcing two new premium connectors - Workday HCM - which contains operations that expose Workday Human Capital Management Business Services data, including Employee, Contingent Worker and Organization information, and, ServiceNow - create, read and update records stored within ServiceNow including Incidents, Questions, Users and more. 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