{"id":9537,"date":"2023-01-27T17:00:00","date_gmt":"2023-01-28T01:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-automate\/your-ultimate-email-sentiment-analysis-solution\/"},"modified":"2023-01-27T17:00:00","modified_gmt":"2023-01-28T01:00:00","slug":"your-ultimate-email-sentiment-analysis-solution","status":"publish","type":"power-automate","link":"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-automate\/your-ultimate-email-sentiment-analysis-solution\/","title":{"rendered":"Your ultimate email sentiment analysis solution!"},"content":{"rendered":"<p>When you receive a negative message about your business, you&#8217;d probably want to address it as quickly as possible to <strong>reduce customer stress and maintain customer loyalty.<\/strong><\/p>\n<p>In this video, you&#8217;ll learn in <strong>1 minute<\/strong> how using Power Automate and Microsoft Teams can be integrated with AI Builder&#8217;s sentiment analysis prebuilt model <strong>to automatically detect the sentiment of incoming emails<\/strong>. If the email has a negative sentiment, the AI model will send you a notification right away so you can act quickly \u2013 leveling up your email management!<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=qfmQAObXTHQ\" rel=\"noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" alt=\"screenshot of a video thumbnail about Sentiment Analysis\" class=\"aligncenter wp-image-9538 size-full\" height=\"720\" src=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image.png\" width=\"1280\" srcset=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image.webp 1280w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image-300x169.webp 300w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image-1024x576.webp 1024w, https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/wp-content\/uploads\/2023\/01\/MicrosoftTeamsBlogPostSentiment-image-768x432.webp 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/a><\/p>\n<p>The ability to integrate <a href=\"https:\/\/learn.microsoft.com\/ai-builder\/prebuilt-sentiment-analysis\" rel=\"noopener\" target=\"_blank\">AI Builder&#8217;s sentiment analysis<\/a> prebuilt model with Microsoft Teams will enable you to prioritize which emails to respond to first and avoid getting bogged down by emails that may not require immediate attention.<\/p>\n<p><strong><a href=\"https:\/\/www.youtube.com\/watch?v=qfmQAObXTHQ\" rel=\"noopener\" target=\"_blank\">Watch the video<\/a>, give it a try, and let us know about your experience in the comments.<\/strong><\/p>\n<p>Happy automation!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want to level up your customer service game? Discover how to automatically detect negative customer emails and take immediate action with Power Automate and Microsoft Teams integrated with AI Builder&#8217;s sentiment analysis. Don&#8217;t miss out on this powerful solution for top-notch email management.<\/p>\n","protected":false},"author":433,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","power-automate-category":[2836],"power-automate-tag":[2443],"coauthors":[2984],"class_list":["post-9537","power-automate","type-power-automate","status-publish","hentry","power-automate-category-walkthroughs","power-automate-tag-ai-builder"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Your ultimate email sentiment analysis solution! - Microsoft Power Platform Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/blog\/power-automate\/your-ultimate-email-sentiment-analysis-solution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Your ultimate email sentiment analysis solution! - Microsoft Power Platform Blog\" \/>\n<meta property=\"og:description\" content=\"Want to level up your customer service game? 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