@inproceedings{jeong2013a,
author = {Jeong, Jin-Woo and Morris, Meredith Ringel and Teevan, Jaime and Liebling, Dan},
title = {A Crowd-Powered Socially Embedded Search Engine},
booktitle = {Proceedings of ICWSM 2013},
year = {2013},
month = {July},
abstract = {People have always asked questions of their friends, but now, with social media, they can broadcast their questions to their entire social network. In this paper we study the re-plies received via Twitter question asking, and use what we learn to create a system that augments naturally occurring “friendsourced” answers with crowdsourced answers. By analyzing of thousands of public Twitter questions and an-swers, we build a picture of which questions receive an-swers and the content of their answers. Because many ques-tions seek subjective responses but go unanswered, we use crowdsourcing to augment the Twitter question asking ex-perience. We deploy a system that uses the crowd to identi-fy question tweets, create candidate replies, and vote on the best reply from among different crowd- and friend-generated answers. We find that crowdsourced answers are similar in nature and quality to friendsourced answers, and that almost a third of all question askers provided unsolicit-ed positive feedback upon receiving answers from this novel information agent.},
publisher = {AAAI},
url = {http://approjects.co.za/?big=en-us/research/publication/a-crowd-powered-socially-embedded-search-engine/},
edition = {Proceedings of ICWSM 2013},
}