@misc{dumais2001a, author = {Dumais, Susan}, title = {A Framework for Personalization: When Do You Want to Go Where Everybody Knows Your Name?}, year = {2001}, month = {June}, abstract = {A Framework for Personalization: When Do You Want to Go Where Everybody Knows Your Name? Slideshow.}, url = {http://approjects.co.za/?big=en-us/research/publication/framework-personalization-want-go-everybody-knows-name/}, edition = {Delos-NSF Workshop}, note = {Delos-NSF Workshop}, }