@techreport{bargeron2001general,
author = {Bargeron, David and Grudin, Jonathan and Gupta, Anoop},
title = {General and Specific Interfaces: Experiences with a Multimedia Platform},
year = {2001},
month = {October},
abstract = {Tradeoffs have always existed between a consistent, widely-used interface and interfaces optimized for specific purposes. However, the balance may be shifting toward a focus on specialized interfaces due to increased capabilities of software and rising expectations of users. We illustrate these effects through the description of a multimedia annotation system deployed in a series of laboratory and field studies. Laboratory studies identified more generic problems and guided general improvements. Field studies invariably identified context-specific requirements that presented challenges for a general interface. These studies have implications for the designers and users of multimedia systems and suggest a broader trend away from applications and toward platforms.},
url = {http://approjects.co.za/?big=en-us/research/publication/general-and-specific-interfaces-experiences-with-a-multimedia-platform/},
pages = {9},
number = {MSR-TR-2001-90},
}