@inproceedings{wang2011qosaas,
author = {Wang, Ye and Huang, Cheng and Li, Jin and Chou, Philip A. and Yang, Y. Richard},
title = {QoSaaS: Quality of Service as a Service},
booktitle = {Hot-ICE'11 Proceedings of the 11th USENIX conference on Hot topics in management of internet, cloud, and enterprise networks and services, Boston, MA},
year = {2011},
month = {March},
abstract = {QoSaaS is a new framework that provides QoS information portals for enterprises running real-time applications. By aggregating measurements from both end clients and application servers, QoSaaS derives the quality information of individual system components and enables system operators to discover and localize quality problems; end-users to be hinted with expected experience; and the applications to make informed adaptations. Using a large-scale commercial VoIP system as a target application, we report preliminary experiences of developing such service. We also discuss remaining challenges and outline potential directions to address them.},
publisher = {USENIX Association Berkeley, CA, USA},
url = {http://approjects.co.za/?big=en-us/research/publication/qosaas-quality-service-service/},
pages = {6-6},
edition = {Hot-ICE'11 Proceedings of the 11th USENIX conference on Hot topics in management of internet, cloud, and enterprise networks and services, Boston, MA},
}