@inproceedings{vashistha2015social,
author = {Vashistha, Aditya and Cutrell, Ed and Dell, Nicola and Anderson, Richard},
title = {Social Media Platforms for Low-Income Blind People in India},
year = {2015},
month = {October},
abstract = {We present the first analysis of the use and non-use of social media platforms by low-income blind users in rural and periurban India. Using a mixed-methods approach of semistructured interviews and observations, we examine the benefits received by low-income blind people from Facebook, Twitter and WhatsApp and investigate constraints that impede their social media participation. We also present a detailed analysis of how low-income blind people used a voice-based social media platform deployed in India that received significant traction from low-income people in rural and peri-urban areas. In eleven-weeks of deployment, fifty-three blind participants in our sample collectively placed 4784 voice calls, contributed 1312 voice messages, cast 33,909 votes and listened to the messages 46,090 times. Using a mixed-methods analysis of call logs, qualitative interviews, and phone surveys, we evaluate the strengths and weaknesses of the platform and benefits it offered to low-income blind people.},
publisher = {ACM - Association for Computing Machinery},
url = {http://approjects.co.za/?big=en-us/research/publication/social-media-platforms-for-low-income-blind-people-in-india/},
note = {Best Student Paper},
}