@article{andreas2020task-oriented,
author = {Andreas, Jacob and Bufe, John and Burkett, David and Chen, Charles and Clausman, Josh and Crawford, Jean and Crim, Kate and DeLoach, Jordan and Dorner, Leah and Eisner, Jason and Fang, Hao and Guo, Alan and Hall, David and Hayes, Kristin and Hill, Kellie and Ho, Diana and Iwaszuk, Wendy and Jha, Smriti and Klein, Dan and Krishnamurthy, Jayant and Lanman, Theo and Liang, Percy and Lin, Christopher H. and Lintsbakh, Ilya and McGovern, Andy and Nisnevich, Aleksandr and Pauls, Adam and Petters, Dmitrij and Read, Brent and Roth, Dan and Roy, Subhro and Rusak, Jesse and Short, Beth and Slomin, Div and Snyder, Benjamin and Striplin, Stephon and Su, Yu and Tellman, Zachary and Thomson, Sam and Vorobev, Andrei and Witoszko, Izabela and Wolfe, Jason and Wray, Abby and Zhang, Yuchen and Zotov, Alexander},
title = {Task-Oriented Dialogue as Dataflow Synthesis},
year = {2020},
month = {September},
abstract = {We describe an approach to task-oriented dialogue in which dialogue state is represented as a dataflow graph. A dialogue agent maps each user utterance to a program that extends this graph. Programs include metacomputation operators for reference and revision that reuse dataflow fragments from previous turns. Our graph-based state enables the expression and manipulation of complex user intents, and explicit metacomputation makes these intents easier for learned models to predict. We introduce a new dataset, SMCalFlow, featuring complex dialogues about events, weather, places, and people. Experiments show that dataflow graphs and metacomputation substantially improve representability and predictability in these natural dialogues. Additional experiments on the MultiWOZ dataset show that our dataflow representation enables an otherwise off-the-shelf sequence-to-sequence model to match the best existing task-specific state tracking model. The SMCalFlow dataset, code for replicating experiments, and a public leaderboard are available at http://approjects.co.za/?big=en-us/research/project/dataflow-based-dialogue-semantic-machines.},
url = {http://approjects.co.za/?big=en-us/research/publication/task-oriented-dialogue-as-dataflow-synthesis/},
pages = {556-571},
journal = {Transactions of the Association for Computational Linguistics},
volume = {8},
}