@inproceedings{zweig2007the,
author = {Zweig, Geoffrey and Nguyen, Patrick and Ju, Y. C. and Wang, Ye-Yi and Yu, Dong and Acero, Alex},
title = {The Voice-Rate Dialog System for Consumer Ratings},
booktitle = {INTERSPEECH},
year = {2007},
month = {January},
abstract = {Voice-Rate is an experimental dialog system that makes product and business ratings available to consumers via a toll-free phone number. By calling Voice-Rate, users can access the ratings of more than one million products, a quarter million local businesses (restaurants), and three thousand national businesses. This paper describes the Voice Rate system, and solutions to three key technical challenges: robust name-matching, efficient disambiguation, and review synthesis for telephone playback. Voice-Rate can be accessed by calling 1-877-456-DATA (toll-free) within the U.S.},
publisher = {International Speech Communication Association},
url = {http://approjects.co.za/?big=en-us/research/publication/the-voice-rate-dialog-system-for-consumer-ratings/},
pages = {2713-2716},
edition = {INTERSPEECH},
}