@inproceedings{teevan2007whered,
author = {Teevan, Jaime},
title = {"Where'd it Go?": How People Ask After Lost Web Information},
booktitle = {Proceedings of ASIST},
year = {2007},
month = {October},
abstract = {This paper investigates the way people described the difficulties they encountered when returning to information on the Web. It presents analysis of Web pages, collected via a Web search, where the phrase, “Where‟d it go?” was used. A number of interesting observations arose from this analysis, including that the path originally taken to get to the information target is commonly referred to during its re-retrieval, and that the temporal aspects of when the information was last seen were only important when considered relative to other events. While people expressed frustration when problems re-finding arose, an explanation of why the change had occurred was often sufficient to allay that frustration, even in the absence of a solution. The implications of these observations for systems that support re-finding in dynamic environments are discussed.},
publisher = {Wiley},
url = {http://approjects.co.za/?big=en-us/research/publication/whered-it-go-how-people-ask-after-lost-web-information/},
edition = {Proceedings of ASIST},
}