{"id":154840,"date":"2007-01-01T00:00:00","date_gmt":"2007-01-01T00:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/msr-research-item\/the-voice-rate-dialog-system-for-consumer-ratings\/"},"modified":"2018-10-16T21:41:28","modified_gmt":"2018-10-17T04:41:28","slug":"the-voice-rate-dialog-system-for-consumer-ratings","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/the-voice-rate-dialog-system-for-consumer-ratings\/","title":{"rendered":"The Voice-Rate Dialog System for Consumer Ratings"},"content":{"rendered":"
\n

Voice-Rate is an experimental dialog system that makes product and business ratings available to consumers via a toll-free phone number. By calling Voice-Rate, users can access the ratings of more than one million products, a quarter million local businesses (restaurants), and three thousand national businesses. This paper describes the Voice Rate system, and solutions to three key technical challenges: robust name-matching, efficient disambiguation, and review synthesis for telephone playback. Voice-Rate can be accessed by calling 1-877-456-DATA (toll-free) within the U.S.<\/p>\n<\/div>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Voice-Rate is an experimental dialog system that makes product and business ratings available to consumers via a toll-free phone number. By calling Voice-Rate, users can access the ratings of more than one million products, a quarter million local businesses (restaurants), and three thousand national businesses. This paper describes the Voice Rate system, and solutions to […]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"msr-content-type":[3],"msr-research-highlight":[],"research-area":[13545],"msr-publication-type":[193716],"msr-product-type":[],"msr-focus-area":[],"msr-platform":[],"msr-download-source":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-154840","msr-research-item","type-msr-research-item","status-publish","hentry","msr-research-area-human-language-technologies","msr-locale-en_us"],"msr_publishername":"International Speech Communication Association","msr_edition":"INTERSPEECH","msr_affiliation":"","msr_published_date":"2007-01-01","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"INTERSPEECH","msr_pages_string":"2713-2716","msr_chapter":"","msr_isbn":"","msr_journal":"","msr_volume":"","msr_number":"","msr_editors":"","msr_series":"","msr_issue":"","msr_organization":"","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":1,"msr_main_download":"227620","msr_publicationurl":"","msr_doi":"","msr_publication_uploader":[{"type":"file","title":"2007-gzweig-interspeech.pdf","viewUrl":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2007\/01\/2007-gzweig-interspeech.pdf","id":227620,"label_id":0}],"msr_related_uploader":"","msr_attachments":[{"id":227620,"url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2007\/01\/2007-gzweig-interspeech.pdf"}],"msr-author-ordering":[{"type":"user_nicename","value":"gzweig","user_id":31938,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=gzweig"},{"type":"user_nicename","value":"panguyen","user_id":33187,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=panguyen"},{"type":"user_nicename","value":"yuncj","user_id":35068,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=yuncj"},{"type":"user_nicename","value":"yeyiwang","user_id":34993,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=yeyiwang"},{"type":"user_nicename","value":"dongyu","user_id":31667,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=dongyu"},{"type":"user_nicename","value":"alexac","user_id":30932,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=alexac"}],"msr_impact_theme":[],"msr_research_lab":[],"msr_event":[],"msr_group":[],"msr_project":[171313,170140],"publication":[],"video":[],"download":[],"msr_publication_type":"inproceedings","related_content":{"projects":[{"ID":171313,"post_title":"Dialog and Conversational Systems Research","post_name":"dialog-and-conversational-systems-research","post_type":"msr-project","post_date":"2014-03-14 09:46:35","post_modified":"2017-07-11 15:34:26","post_status":"publish","permalink":"https:\/\/www.microsoft.com\/en-us\/research\/project\/dialog-and-conversational-systems-research\/","post_excerpt":"Conversational systems interact with people through language to assist, enable, or entertain. 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