{"id":168859,"date":"2010-12-01T00:00:00","date_gmt":"2010-12-01T00:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/msr-research-item\/conversational-management-of-network-trouble-perturbations-in-personal-videoconferencing\/"},"modified":"2022-10-11T03:22:59","modified_gmt":"2022-10-11T10:22:59","slug":"conversational-management-of-network-trouble-perturbations-in-personal-videoconferencing","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/conversational-management-of-network-trouble-perturbations-in-personal-videoconferencing\/","title":{"rendered":"Conversational management of network trouble perturbations in personal videoconferencing"},"content":{"rendered":"<div class=\"asset-content\">\n<p>Domestic personal videoconferencing (PV) is vulnerable to network trouble perturbations. This paper shows that long-distance couples treat perturbations as a matter of social management as much as technological resolution. Three management strategies are illustrated: technology-oriented remedies, content-oriented remedies, and non-remedial accounts for trouble. All three involve collaborative work to account for the effect of technology on conversational continuity and the relationship.<\/p>\n<\/div>\n<p><!-- .asset-content --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Domestic personal videoconferencing (PV) is vulnerable to network trouble perturbations. This paper shows that long-distance couples treat perturbations as a matter of social management as much as technological resolution. Three management strategies are illustrated: technology-oriented remedies, content-oriented remedies, and non-remedial accounts for trouble. All three involve collaborative work to account for the effect of technology 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