The evolution from a disease-centered model of care to a\u00a0more patient-centered model presents opportunities for going\u00a0beyond designing technology to support medical professionals\u00a0to encompass supporting patients as well. In this\u00a0work, we conducted interviews with 16 inpatients and 5\u00a0visitors in several hospital wards to uncover opportunities\u00a0for improving the inpatient experience. Findings suggest\u00a0that a redesign of the call button system could improve\u00a0nurse-patient communication and relieve anxiety. Providing\u00a0information about overall progress and upcoming events\u00a0could help patients maintain a sense of autonomy in a disempowering\u00a0environment. Helping patients learn more\u00a0about their health through information access could lead to\u00a0a greater sense of ownership over health. Technology promoting\u00a0social connectedness could help patients virtually\u00a0escape the isolating hospital environment. Finally, novel\u00a0interaction techniques could make technology more accessible\u00a0to this unique population.<\/p>\n","protected":false},"excerpt":{"rendered":"
The evolution from a disease-centered model of care to a\u00a0more patient-centered model presents opportunities for going\u00a0beyond designing technology to support medical professionals\u00a0to encompass supporting patients as well. In this\u00a0work, we conducted interviews with 16 inpatients and 5\u00a0visitors in several hospital wards to uncover opportunities\u00a0for improving the inpatient experience. Findings suggest\u00a0that a redesign of the call […]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"msr-content-type":[3],"msr-research-highlight":[],"research-area":[13553],"msr-publication-type":[193716],"msr-product-type":[],"msr-focus-area":[],"msr-platform":[],"msr-download-source":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-277449","msr-research-item","type-msr-research-item","status-publish","hentry","msr-research-area-medical-health-genomics","msr-locale-en_us"],"msr_publishername":"ACM, New York, NY","msr_edition":"IHI '10 Proceedings of the 1st ACM International Health Informatics 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