{"id":348161,"date":"2017-01-06T13:35:35","date_gmt":"2017-01-06T21:35:35","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/?post_type=msr-research-item&p=348161"},"modified":"2018-10-16T20:00:23","modified_gmt":"2018-10-17T03:00:23","slug":"research-deployed-spoken-dialog-system-one-year-lets-go-public-experience","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/research-deployed-spoken-dialog-system-one-year-lets-go-public-experience\/","title":{"rendered":"Doing Research in a Deployed Spoken Dialog System: One Year of Let’s Go! Public Experience"},"content":{"rendered":"
This paper describes our work with Let\u2019s Go, a telephone-based bus schedule information system that has been in use by the Pittsburgh population since March 2005. Results from several studies show that while task success correlates strongly with speech recognition accuracy, other aspects of dialogue such as turn-taking, the set of error recovery strategies, and the initiative style also significantly impact system performance and user behavior.<\/p>\n","protected":false},"excerpt":{"rendered":"
This paper describes our work with Let\u2019s Go, a telephone-based bus schedule information system that has been in use by the Pittsburgh population since March 2005. Results from several studies show that while task success correlates strongly with speech recognition accuracy, other aspects of dialogue such as turn-taking, the set of error recovery strategies, and […]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"msr-content-type":[3],"msr-research-highlight":[],"research-area":[13545],"msr-publication-type":[193716],"msr-product-type":[],"msr-focus-area":[],"msr-platform":[],"msr-download-source":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-348161","msr-research-item","type-msr-research-item","status-publish","hentry","msr-research-area-human-language-technologies","msr-locale-en_us"],"msr_publishername":"","msr_edition":"Ninth International Conference on Spoken Language Processing (Interspeech 2006 \u2014 ICSLP)","msr_affiliation":"","msr_published_date":"2006-09-17","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"","msr_pages_string":"","msr_chapter":"","msr_isbn":"","msr_journal":"","msr_volume":"","msr_number":"","msr_editors":"","msr_series":"","msr_issue":"","msr_organization":"","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":1,"msr_main_download":"348173","msr_publicationurl":"","msr_doi":"","msr_publication_uploader":[{"type":"file","title":"letsgo_interspeech2006","viewUrl":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2017\/01\/letsgo_interspeech2006.pdf","id":348173,"label_id":0}],"msr_related_uploader":"","msr_attachments":[],"msr-author-ordering":[{"type":"text","value":"Antoine 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