konstan@umn.edu<\/a><\/p>\nJoseph A. Konstan is Distinguished McKnight Professor and Distinguished University Teaching Professor in the Department of Computer Science and Engineering at the University of Minnesota, where he also holds the title Adjunct Professor of Public Health. His research addresses a variety of human-computer interaction issues, including personalization (particularly through recommender systems), eliciting on-line participation, designing computer systems to improve public health, and ethical issues in research online. He is probably best known for his work in collaborative filtering recommenders (the GroupLens project, which recently won the ACM Software Systems Award).<\/em><\/p>\nNew Future of Work 2020, August 3\u20135, 2020<\/em>
\n\u00a9 2020 Copyright held by the owner\/author(s).<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"ABSTRACT The COVID-19 pandemic has forced many employees to work from home. Organizational bulk emails now play a critical role to reach employees with central information in this work-from-home environment. However, we know from our own recent work that organizational bulk email has problems: recipients fail to retain the bulk messages they received from the 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