{"id":674028,"date":"2020-07-09T21:05:24","date_gmt":"2020-07-10T04:05:24","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/?post_type=msr-research-item&#038;p=674028"},"modified":"2020-08-05T08:16:59","modified_gmt":"2020-08-05T15:16:59","slug":"freelancing-and-labor-in-the-digital-economy","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/freelancing-and-labor-in-the-digital-economy\/","title":{"rendered":"Freelancing and Labor in the Digital Economy"},"content":{"rendered":"<h3><strong>ABSTRACT<\/strong><\/h3>\n<p>With this position paper we encourage attention to one future of work: project-based, gig-, or freelancing workers who find their work online . Online freelancers and the online labor markets where they seek work are a relatively recent subset of the labor force and a new form of labor markets, seen by many as both a means to provide opportunities for workers seeking flexible employment arrangements &#8211; \u2018gigs\u2019 &#8211; and for organizations to help absorb market shocks (Gray and Suri, 2019; Kalleberg, 2003; Lehdonvirta et al., 2019). In the face of the economic upheaval due to the novel coronavirus, these workers and their online labor market are experiencing substantial changes.<\/p>\n<h3>Keywords<\/h3>\n<p>contingent work, knowledge work, freelance work, computerization, automation, labor markets, platforms, infrastructure<\/p>\n<p><iframe loading=\"lazy\" title=\"Freelancing Online During the COVID-19 Pandemic\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/iV0q00DfBFo?feature=oembed&rel=0\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h3 class=\"\">ABOUT THE AUTHOR\/S<\/h3>\n<p><strong>Steve Sawyer<\/strong><br \/>\nSyracuse University<br \/>\n<a href=\"mailto:ssawyer@syr.edu\">ssawyer@syr.edu<\/a><\/p>\n<p><em>&#8220;Steve Sawyer is on the faculty of Syracuse University\u2019s iSchool. His research focuses on the changing forms of work and organizing enabled through uses of digital technologies. His work is done through detailed field-based studies that advance sociotechnical approaches to studying computing collectively known as social informatics. Prior to returning to Syracuse, Steve was a founding faculty member of the Penn State\u2019s iSchool.<br \/>\nhttps:\/\/ischool.syr.edu\/people\/directories\/view\/ssawyer\/&#8221;<\/em><\/p>\n<p><strong>Michael Dunn<\/strong><br \/>\nSkidmore College<br \/>\n<a href=\"mailto:mdunn@skidmore.edu\">mdunn@skidmore.edu<\/a><\/p>\n<p><strong>J.P. Rancy<\/strong><br \/>\nSyracuse University<br \/>\n<a href=\"mailto:jrancy@syr.edu\">jrancy@syr.edu<\/a><\/p>\n<p><strong>Isabel Munoz<\/strong><br \/>\nSyracuse University<br \/>\n<a href=\"mailto:iimunoz@syr.edu\">iimunoz@syr.edu<\/a><\/p>\n<p><strong>Raghav Raheja<\/strong><br \/>\nSyracuse University<br \/>\n<a href=\"mailto:rraheja@g.syr.edu\">rraheja@g.syr.edu<\/a><\/p>\n<p><strong>Gabrielle Vaccaro<\/strong><br \/>\nSkidmore College<br \/>\ngvaccaro@skidmore.edu<\/p>\n<p><strong>Alaina Caruso<\/strong><br \/>\nSyracuse University<br \/>\n<a href=\"mailto:agcaruso@syr.edu\">agcaruso@syr.edu<\/a><\/p>\n<p><strong>Haley Weller<\/strong><br \/>\nSyracuse University<br \/>\n<a href=\"mailto:heweller@syr.edu\">heweller@syr.edu<\/a><\/p>\n<p><strong>Lily Moffly<\/strong><br \/>\nSyracuse University<br \/>\n<a href=\"mailto:lmoffly@syr.edu\">lmoffly@syr.edu<\/a><\/p>\n<p><small><em>New Future of Work \u201920, August 3\u20135, 2020<\/em><br \/>\n\u00a9 2020 Copyright held by the owner\/author(s).<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ABSTRACT With this position paper we encourage attention to one future of work: project-based, gig-, or freelancing workers who find their work online . Online freelancers and the online labor markets where they seek work are a relatively recent subset of the labor force and a new form of labor markets, seen by many as [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"msr-content-type":[3],"msr-research-highlight":[],"research-area":[13554,13559],"msr-publication-type":[193726],"msr-product-type":[],"msr-focus-area":[],"msr-platform":[],"msr-download-source":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-674028","msr-research-item","type-msr-research-item","status-publish","hentry","msr-research-area-human-computer-interaction","msr-research-area-social-sciences","msr-locale-en_us"],"msr_publishername":"","msr_edition":"","msr_affiliation":"","msr_published_date":"2020-8-3","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"","msr_pages_string":"","msr_chapter":"","msr_isbn":"","msr_journal":"","msr_volume":"","msr_number":"","msr_editors":"","msr_series":"","msr_issue":"","msr_organization":"","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":0,"msr_main_download":"","msr_publicationurl":"","msr_doi":"","msr_publication_uploader":[{"type":"file","viewUrl":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2020\/07\/NFW-Sawyer-etal-Position-Freelancing.pdf","id":"682758","title":"nfw-sawyer-etal-position-freelancing","label_id":"243109","label":0}],"msr_related_uploader":"","msr_attachments":[{"id":682758,"url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2020\/08\/NFW-Sawyer-etal-Position-Freelancing.pdf"},{"id":680715,"url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2020\/07\/NFW-Sawyer-et-al-31.pdf"},{"id":674031,"url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2020\/07\/NFW-31-Sawyer-et-al.pdf"}],"msr-author-ordering":[{"type":"text","value":"Steve Sawyer","user_id":0,"rest_url":false},{"type":"text","value":"Michael Dunn","user_id":0,"rest_url":false},{"type":"text","value":"J.P. 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