naja@di.ku.dk<\/a><\/p>\nNaja Holten M\u00f8ller is an assistant professor researching data-driven technologies, data-tracking, casework-citizen interaction.<\/em><\/p>\nBoth are employed at a part of the Software, Data, People and Society research section and the Confronting Data Co-Lab at Dep. of Computer Science at University of Copenhagen.<\/em><\/p>\nNew Future of Work 2020, August 3\u20135, 2020<\/em>
\n\u00a9 2020 Copyright held by the owner\/author(s).<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"ABSTRACT Large parts of society closed down in response to the COVID-19 pandemic, which transformed the provision of government services including welfare. In Denmark, employment assistance efforts at job centers were suspended between March 12 \u2013 May 15, 2020. Here caseworkers assessed individuals\u2019 need for welfare remotely instead of physical interviews at the job center. 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