{"id":717130,"date":"2021-01-13T06:22:57","date_gmt":"2021-01-13T14:22:57","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/?post_type=msr-research-item&#038;p=717130"},"modified":"2023-02-21T02:58:12","modified_gmt":"2023-02-21T10:58:12","slug":"social-sensemaking-with-ai-designing-an-open-ended-ai-experience-with-a-blind-child","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/social-sensemaking-with-ai-designing-an-open-ended-ai-experience-with-a-blind-child\/","title":{"rendered":"Social Sensemaking with AI: Designing an Open-ended AI experience with a Blind Child"},"content":{"rendered":"<p>AI technologies are often used to aid people in performing discrete tasks with well-defined goals (e.g., recognising faces in images). Emerging technologies that provide continuous, real-time information enable more <em>open-ended<\/em> AI experiences. In partnership with a blind child, we explore the challenges and opportunities of designing human-AI interaction for a system intended to support social sensemaking. Adopting a research-through-design perspective, we reflect upon working with the uncertain capabilities of AI systems in the design of this experience. We contribute: (i) a concrete example of an open-ended AI system that enabled a blind child to extend his own capabilities; (ii) an illustration of the delta between imagined and actual use, highlighting how capabilities derive from the human-AI interaction and not the AI system alone; and (iii) a discussion of design choices to craft an ongoing human-AI interaction that addresses the challenge of uncertain outputs of AI systems.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI technologies are often used to aid people in performing discrete tasks with well-defined goals (e.g., recognising faces in images). Emerging technologies that provide continuous, real-time information enable more open-ended AI experiences. In partnership with a blind child, we explore the challenges and opportunities of designing human-AI interaction for a system intended to support social 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