{"id":720520,"date":"2021-01-25T09:55:48","date_gmt":"2021-01-25T17:55:48","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/?post_type=msr-research-item&#038;p=720520"},"modified":"2023-02-21T03:04:05","modified_gmt":"2023-02-21T11:04:05","slug":"collaboration-and-meetings","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/collaboration-and-meetings\/","title":{"rendered":"Collaboration and Meetings &#8211; Chapter 1 of the 2021 New Future of Work report"},"content":{"rendered":"<p><strong>Chapter 1 Abstract<\/strong><\/p>\n<p>Perhaps the most obvious change that information workers experienced when moving to remote work as a result of COVID-19 was that the meetings they had previously attended in-person shifted to being remote, resulting in many new kinds of \u2018meetings\u2019 and other collaborative practices that attempted to make up for the loss of the full range of social interaction people had previously relied on at work. Thus, we begin by looking at the way collaboration and meeting practices evolved over the course of the pandemic. In addition to how meetings and other forms of collaboration have changed, we also discuss how remote work affected inclusion and the collaborative connections people form, and what changes people hope or expect will continue post-COVID.<\/p>\n<p><strong>Cite as<\/strong><\/p>\n<p>Baym, Nancy, Rachel Bergmann, Adam Coleman, Ricardo Reyna Fernandez, Sean Rintel, Abigail Sellen, and Tiffany Smith. \u201cCollaboration and Meetings.\u201d In <em>The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices<\/em>, edited by Jaime Teevan, Brent Hecht, and Sonia Jaffe, 1st ed. Microsoft, 2021. <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" href=\"https:\/\/aka.ms\/newfutureofwork\">https:\/\/aka.ms\/newfutureofwork<span class=\"sr-only\"> (opens in new tab)<\/span><\/a>.<\/p>\n<p><strong>Related<\/strong><\/p>\n\n<article class=\"msr-light-gray-bgc m-col-12-24 l-col-8-24 bg-clip-content white-bgc margin-bottom-sp3 msr-project-card\" data-bi-slot=\"0\">\n\t<div class=\"padding-horizontal padding-vertical-sp2\">\n\t\t<h3 class=\"subtitle\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.microsoft.com\/en-us\/research\/uploads\/prod\/2021\/01\/NewFutureOfWorkReport.pdf\" class=\"semibold\">2021 New Future of Work Report<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t<div class=\"gray-d1-c\">\n\t\t\t<div class=\"body-alt tight\">\n\t\t\t\t\t\t\t\tSynthesis report of over 50 research projects conducted by Microsoft in response to the COVID-19 pandemic. The findings highlight a number of acute challenges and suggest opportunities to develop new work practices that are more efficient, equitable, and energizing. \t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/article>\n\n\n<article class=\"msr-light-gray-bgc m-col-12-24 l-col-8-24 bg-clip-content white-bgc margin-bottom-sp3 msr-project-card\" data-bi-slot=\"1\">\n\t<div class=\"padding-horizontal padding-vertical-sp2\">\n\t\t<h3 class=\"subtitle\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.microsoft.com\/en-us\/research\/project\/the-new-future-of-work\/\" class=\"semibold\">New Future of Work<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t<div class=\"gray-d1-c\">\n\t\t\t<div class=\"body-alt tight\">\n\t\t\t\t\t\t\t\tResearch findings, research-based guides, and research stories related to Microsoft&#8217;s exploration of the New Future of Work.\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/article>\n\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chapter 1 Abstract Perhaps the most obvious change that information workers experienced when moving to remote work as a result of COVID-19 was that the meetings they had previously attended in-person shifted to being remote, resulting in many new kinds of \u2018meetings\u2019 and other collaborative practices that attempted to make up for the loss of [&hellip;]<\/p>\n","protected":false},"featured_media":729061,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"msr-content-type":[3],"msr-research-highlight":[],"research-area":[13554,13559],"msr-publication-type":[193721],"msr-product-type":[],"msr-focus-area":[],"msr-platform":[],"msr-download-source":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[248485,250612],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-720520","msr-research-item","type-msr-research-item","status-publish","has-post-thumbnail","hentry","msr-research-area-human-computer-interaction","msr-research-area-social-sciences","msr-locale-en_us","msr-field-of-study-human-computer-interaction","msr-field-of-study-social-science"],"msr_publishername":"Microsoft","msr_edition":"","msr_affiliation":"","msr_published_date":"2021-1-25","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"The New Future of Work: Research from Microsoft on the Impact of the Pandemic on Work Practices","msr_pages_string":"","msr_chapter":"","msr_isbn":"","msr_journal":"","msr_volume":"","msr_number":"","msr_editors":"","msr_series":"","msr_issue":"","msr_organization":"","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":1,"msr_main_download":"","msr_publicationurl":"","msr_doi":"","msr_publication_uploader":[{"type":"file","viewUrl":"https:\/\/www.microsoft.com\/en-us\/research\/uploads\/prod\/2021\/01\/Ch1_Collaboration-and-Meetings_2021_NFOWReport.pdf","id":"730441","title":"ch1_collaboration-and-meetings_2021_nfowreport","label_id":"243132","label":0}],"msr_related_uploader":"","msr_attachments":[{"id":730441,"url":"https:\/\/www.microsoft.com\/en-us\/research\/uploads\/prod\/2021\/03\/Ch1_Collaboration-and-Meetings_2021_NFOWReport.pdf"}],"msr-author-ordering":[{"type":"user_nicename","value":"Nancy Baym","user_id":31182,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Nancy Baym"},{"type":"guest","value":"rachel-bergmann","user_id":603057,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=rachel-bergmann"},{"type":"text","value":"Adam Coleman","user_id":0,"rest_url":false},{"type":"text","value":"Ricardo Reyna Fernandez","user_id":0,"rest_url":false},{"type":"user_nicename","value":"Sean Rintel","user_id":33579,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Sean Rintel"},{"type":"user_nicename","value":"Abigail Sellen","user_id":31112,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Abigail Sellen"},{"type":"text","value":"Tiffany Smith","user_id":0,"rest_url":false}],"msr_impact_theme":[],"msr_research_lab":[199561],"msr_event":[],"msr_group":[],"msr_project":[918261,483294,717493],"publication":[],"video":[],"download":[],"msr_publication_type":"inbook","related_content":{"projects":[{"ID":918261,"post_title":"Work &amp; well-being","post_name":"work-well-being","post_type":"msr-project","post_date":"2023-10-25 20:54:47","post_modified":"2023-10-25 20:54:50","post_status":"publish","permalink":"https:\/\/www.microsoft.com\/en-us\/research\/project\/work-well-being\/","post_excerpt":"The COVID-19 pandemic changed the lives of people around the world at home and at work, with effects lasting beyond the lockdowns. Along with Microsoft\u2019s New Future of Work Report 2022, this research looks at the impact of remote work on the personal productivity and well-being of Microsoft\u2019s own employees, the effects of remote work on cross-group collaboration, how working from home affects work relationships, how the pandemic has affected farmers and farmworkers and exploring&hellip;","_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-project\/918261"}]}},{"ID":483294,"post_title":"Intentional Meetings","post_name":"intentional-meetings","post_type":"msr-project","post_date":"2020-02-13 04:03:50","post_modified":"2024-08-23 03:20:23","post_status":"publish","permalink":"https:\/\/www.microsoft.com\/en-us\/research\/project\/intentional-meetings\/","post_excerpt":"Exploring how to make remote and hybrid telepresence meetings engaging, effective, adaptive, and inclusive.","_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-project\/483294"}]}},{"ID":717493,"post_title":"The New Future of Work","post_name":"the-new-future-of-work","post_type":"msr-project","post_date":"2021-01-25 07:40:51","post_modified":"2024-06-21 13:44:18","post_status":"publish","permalink":"https:\/\/www.microsoft.com\/en-us\/research\/project\/the-new-future-of-work\/","post_excerpt":"This cross-company initiative is dedicated to creating solutions for a future of work that is meaningful, productive, and equitable. The focus has shifted from remote to hybrid to the role of artificial intelligence in changing work practices.","_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-project\/717493"}]}}]},"_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/720520"}],"collection":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item"}],"about":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/types\/msr-research-item"}],"version-history":[{"count":5,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/720520\/revisions"}],"predecessor-version":[{"id":730450,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/720520\/revisions\/730450"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/media\/729061"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/media?parent=720520"}],"wp:term":[{"taxonomy":"msr-content-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-content-type?post=720520"},{"taxonomy":"msr-research-highlight","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-research-highlight?post=720520"},{"taxonomy":"msr-research-area","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/research-area?post=720520"},{"taxonomy":"msr-publication-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-publication-type?post=720520"},{"taxonomy":"msr-product-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-product-type?post=720520"},{"taxonomy":"msr-focus-area","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-focus-area?post=720520"},{"taxonomy":"msr-platform","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-platform?post=720520"},{"taxonomy":"msr-download-source","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-download-source?post=720520"},{"taxonomy":"msr-locale","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-locale?post=720520"},{"taxonomy":"msr-post-option","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-post-option?post=720520"},{"taxonomy":"msr-field-of-study","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-field-of-study?post=720520"},{"taxonomy":"msr-conference","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-conference?post=720520"},{"taxonomy":"msr-journal","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-journal?post=720520"},{"taxonomy":"msr-impact-theme","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-impact-theme?post=720520"},{"taxonomy":"msr-pillar","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-pillar?post=720520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}