{"id":728395,"date":"2021-02-24T01:15:55","date_gmt":"2021-02-24T09:15:55","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/?post_type=msr-research-item&p=728395"},"modified":"2023-02-21T03:04:23","modified_gmt":"2023-02-21T11:04:23","slug":"parallel-meeting-chat-guide-for-moderators-and-participants","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/parallel-meeting-chat-guide-for-moderators-and-participants\/","title":{"rendered":"Parallel Meeting Chat Guide for Moderators and Participants"},"content":{"rendered":"

This report provides guidelines for meeting moderators and meeting participants using parallel chat in video meetings for work. It draws on a large-scale (N=849) study of Microsoft employees\u2019 experiences of all-remote meetings during COVID-19. The report covers chat issues before, during, and after the meeting. There is an emphasis on accessibility practices for ensuring that parallel chat is inclusive of people with a range of abilities.<\/p>\n

The report draws on our 2021 CHI Late Breaking Work research paper: “The promise and perils of parallel chat in video meetings for work<\/a>.”<\/p>\n

ACM Reference Format:<\/strong><\/p>\n

Sharon Gillett, Danielle Bragg, Nancy Baym, Rachel Bergman, Advait Sarkar, Abigail Sellen, and Sean Rintel. 2021. Parallel Meeting Chat Guide for Moderators and Participants: Drawing on Findings from Microsoft Employees During Covid-19. Technical Report 2021-02-FOW-SIM2. Microsoft Research.<\/p>\n","protected":false},"excerpt":{"rendered":"

This report provides guidelines for meeting moderators and meeting participants using parallel chat in video meetings for work. It draws on a large-scale (N=849) study of Microsoft employees\u2019 experiences of all-remote meetings during COVID-19. The report covers chat issues before, during, and after the meeting. There is an emphasis on accessibility practices for ensuring that […]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"msr-content-type":[3],"msr-research-highlight":[],"research-area":[13554,13559],"msr-publication-type":[193718],"msr-product-type":[],"msr-focus-area":[],"msr-platform":[],"msr-download-source":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[248485,250612],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-728395","msr-research-item","type-msr-research-item","status-publish","hentry","msr-research-area-human-computer-interaction","msr-research-area-social-sciences","msr-locale-en_us","msr-field-of-study-human-computer-interaction","msr-field-of-study-social-science"],"msr_publishername":"","msr_edition":"","msr_affiliation":"","msr_published_date":"2021-2-25","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"","msr_pages_string":"","msr_chapter":"","msr_isbn":"","msr_journal":"","msr_volume":"","msr_number":"2021-02-FOW-SIM2","msr_editors":"","msr_series":"","msr_issue":"","msr_organization":"Microsoft Research","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":1,"msr_main_download":"","msr_publicationurl":"","msr_doi":"","msr_publication_uploader":[{"type":"url","viewUrl":"false","id":"false","title":"https:\/\/www.microsoft.com\/en-us\/research\/project\/the-new-future-of-work\/articles\/suggestions-for-parallel-chat-in-meetings\/","label_id":"243109","label":0},{"type":"file","viewUrl":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/02\/2021-02-FOW-SIM2-ParallelChatGuidelines.pdf","id":"728425","title":"2021-02-fow-sim2-parallelchatguidelines","label_id":"243132","label":0}],"msr_related_uploader":"","msr_attachments":[{"id":728425,"url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/02\/2021-02-FOW-SIM2-ParallelChatGuidelines.pdf"},{"id":728419,"url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/02\/2021-02-FOW-SIM3-ParallelChatGuidelines-603618c59109c.pdf"},{"id":728398,"url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-content\/uploads\/2021\/02\/2021-02-FOW-SIM3-ParallelChatGuidelines.pdf"}],"msr-author-ordering":[{"type":"user_nicename","value":"Sharon Gillett","user_id":33599,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Sharon Gillett"},{"type":"user_nicename","value":"Danielle Bragg","user_id":37592,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Danielle Bragg"},{"type":"user_nicename","value":"Nancy Baym","user_id":31182,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Nancy Baym"},{"type":"guest","value":"rachel-bergmann","user_id":603057,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=rachel-bergmann"},{"type":"user_nicename","value":"Advait Sarkar","user_id":37146,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Advait Sarkar"},{"type":"user_nicename","value":"Sean Rintel","user_id":33579,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Sean Rintel"},{"type":"user_nicename","value":"Abigail Sellen","user_id":31112,"rest_url":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Abigail Sellen"}],"msr_impact_theme":[],"msr_research_lab":[199561,199563],"msr_event":[],"msr_group":[916890],"msr_project":[918261,483294,717493],"publication":[],"video":[],"download":[],"msr_publication_type":"techreport","related_content":{"projects":[{"ID":918261,"post_title":"Work & well-being","post_name":"work-well-being","post_type":"msr-project","post_date":"2023-10-25 20:54:47","post_modified":"2023-10-25 20:54:50","post_status":"publish","permalink":"https:\/\/www.microsoft.com\/en-us\/research\/project\/work-well-being\/","post_excerpt":"The COVID-19 pandemic changed the lives of people around the world at home and at work, with effects lasting beyond the lockdowns. 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