{"id":993909,"date":"2023-12-18T15:38:45","date_gmt":"2023-12-18T23:38:45","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/?post_type=msr-research-item&p=993909"},"modified":"2024-03-11T14:56:36","modified_gmt":"2024-03-11T21:56:36","slug":"the-rise-of-the-ai-co-pilot-lessons-for-design-from-aviation-and-beyond","status":"publish","type":"msr-research-item","link":"https:\/\/www.microsoft.com\/en-us\/research\/publication\/the-rise-of-the-ai-co-pilot-lessons-for-design-from-aviation-and-beyond\/","title":{"rendered":"The Rise of the AI Co-Pilot: Lessons for Design from Aviation and Beyond"},"content":{"rendered":"

The fast pace of advances in AI promises to revolutionize various aspects of knowledge work, extending its influence to daily life and professional fields alike. We advocate for a paradigm where AI is seen as a collaborative co-pilot, working under human guidance rather than as a mere tool. Drawing from relevant research and literature in the disciplines of Human-Computer Interaction and Human Factors Engineering, we highlight the criticality of maintaining human oversight in AI interactions. Reflecting on lessons from aviation, we address the dangers of over-relying on automation, such as diminished human vigilance and skill erosion. Our paper proposes a design approach that emphasizes active human engagement, control, and skill enhancement in the AI partnership, aiming to foster a harmonious, effective, and empowering human-AI relationship. We particularly call out the critical need to design AI interaction capabilities and software applications to enable and celebrate the primacy of human agency. This calls for designs for human-AI partnership that cede ultimate control and responsibility to the human user as pilot, with the AI co-pilot acting in a well-defined supporting role.<\/p>\n","protected":false},"excerpt":{"rendered":"

The fast pace of advances in AI promises to revolutionize various aspects of knowledge work, extending its influence to daily life and professional fields alike. We advocate for a paradigm where AI is seen as a collaborative co-pilot, working under human guidance rather than as a mere tool. Drawing from relevant research and literature in 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