{"id":501038,"date":"2018-08-02T11:42:31","date_gmt":"2018-08-02T18:42:31","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/research\/?post_type=msr-research-item&#038;p=501038"},"modified":"2018-11-06T08:51:31","modified_gmt":"2018-11-06T16:51:31","slug":"receptionist-assistant-robot-strategic-prototyping-team","status":"publish","type":"msr-video","link":"https:\/\/www.microsoft.com\/en-us\/research\/video\/receptionist-assistant-robot-strategic-prototyping-team\/","title":{"rendered":"Tech Showcase: Receptionist Assistant Robot &#8211; Strategic Prototyping Team"},"content":{"rendered":"<p>We demonstrate a robot to assist (not replace) a human receptionist. Our design philosophy is based on Reddy\u2019s 90 percent AI principle for human and robot cooperation: 90 percent of routine tasks are handled by a robot, with the remaining 10 percent of exceptional tasks are handled by a human. The receptionist is the leader and the robot is a follower; the robot works only under the orders of the leader. Using this principle, we have designed and implemented functionalities for this assistant robot, such as a knowledge engine to augment the receptionist\u2019s ability to answer questions, a situation engine to provide awareness of the receptionist\u2019s needs, and a conversation engine for verbal interaction with the receptionist and customers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We demonstrate a robot to assist (not replace) a human receptionist. Our design philosophy is based on Reddy\u2019s 90 percent AI principle for human and robot cooperation: 90 percent of routine tasks are handled by a robot, with the remaining 10 percent of exceptional tasks are handled by a human. The receptionist is the leader [&hellip;]<\/p>\n","protected":false},"featured_media":501245,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"footnotes":""},"research-area":[13556],"msr-video-type":[238872],"msr-locale":[268875],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-501038","msr-video","type-msr-video","status-publish","has-post-thumbnail","hentry","msr-research-area-artificial-intelligence","msr-video-type-faculty-summit","msr-locale-en_us"],"msr_download_urls":"","msr_external_url":"https:\/\/youtu.be\/8xoZ5bg1vl8","msr_secondary_video_url":"","msr_video_file":"","_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-video\/501038"}],"collection":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-video"}],"about":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/types\/msr-video"}],"version-history":[{"count":2,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-video\/501038\/revisions"}],"predecessor-version":[{"id":548088,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-video\/501038\/revisions\/548088"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/media\/501245"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/media?parent=501038"}],"wp:term":[{"taxonomy":"msr-research-area","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/research-area?post=501038"},{"taxonomy":"msr-video-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-video-type?post=501038"},{"taxonomy":"msr-locale","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-locale?post=501038"},{"taxonomy":"msr-impact-theme","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-impact-theme?post=501038"},{"taxonomy":"msr-pillar","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/research\/wp-json\/wp\/v2\/msr-pillar?post=501038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}