Incident response Insights | Microsoft Security Blog http://approjects.co.za/?big=en-us/security/blog/topic/incident-response/ Expert coverage of cybersecurity topics Mon, 28 Sep 2026 21:52:45 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.5 ​​Beyond source code: A path to the keys to the kingdom http://approjects.co.za/?big=en-us/security/blog/2026/09/29/beyond-source-code-a-path-to-the-keys-to-the-kingdom/ Tue, 29 Sep 2026 16:00:00 +0000 http://approjects.co.za/?big=en-us/security/blog/?p=149600 Explore how Storm-3068 turned a compromised identity into broader cloud access and the steps organizations can take to defend their identities, pipelines, and cloud infrastructure.

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What began as a single compromised identity quickly expanded into an organization’s development and cloud environments. In our latest Cyberattack Series report, we examine how the Microsoft Detection and Response Team (DART)—the team that delivers Microsoft Defender Experts Cybersecurity Incident Response—investigated activity by Storm-3068, a threat actor that turned a successful self-service password reset into access to Azure DevOps, development pipelines, and Kubernetes resources. By leveraging legitimate identity and cloud services rather than malware or software exploits, the threat actor established persistent access, enumerated repositories, and obtained credentials that opened a path into connected cloud infrastructure. This case highlights a growing challenge for defenders: when identities, source code, pipelines, and production environments are tightly linked, a single account compromise can provide a pathway to much broader access across the organization. Read on to learn more or access the full report. 

What happened? 

The intrusion began with Storm-3068 gaining access to a user account through a self-service password reset process and then taking full control of the identity by registering its own authentication methods. With persistent access established, the threat actor shifted its focus to Azure DevOps using legitimate administrative tools and automated scripts to enumerate repositories, projects, pipelines, and deployment environments.

TACTIC: Trusted pipelines were exploited
Rather than deploying malware, the threat actor modified development pipelines to collect Kubernetes credentials and expand access into cloud infrastructure.​​ 

Azure DevOps proved to be a high-value target because it sat at the intersection of identity, software development, and cloud operations. By mapping trusted deployment paths and connected resources, the threat actor was able to identify opportunities to expand beyond the initial compromise.

The investigation revealed that Storm-3068 created a malicious pipeline designed to harvest Kubernetes credentials at scale. The pipeline deployed a kube agent and executed multiple jobs intended to collect kubeconfig files containing cluster connection details and authentication information. Leveraging the permissions of the compromised account, the threat actor deployed the pipeline that was authorized to access more than 50 resources and authenticated to services. In addition to deploying a kube agent, the threat actor modified pipeline scripts to install the Atera remote management agent and download the Chisel tunneling utility. These tools were deployed in an attempt to provide the threat actor with alternative mechanisms for remote access and to expose the Kubernetes API server. Chisel commands were executed to establish a reverse tunnel to an external IP address to enable potential remote interaction with the Kubernetes clusters.

Using Azure DevOps audit logs and Git version history, investigators reconstructed the next stage of the intrusion. The threat actor added seven stolen kubeconfig files to a repository, providing the credentials needed to access targeted Kubernetes clusters.

INSIGHT: Azure DevOps can reveal much more than source code
Repositories, pipelines, service connections, and deployment settings can provide threat actors with a roadmap to an organization’s broader environment.

How did Microsoft respond? 

Once engaged, DART moved quickly to investigate the intrusion and disrupt the threat actor’s access. By analyzing telemetry across identity systems, development platforms, and cloud infrastructure, the team pieced together how the cyberattack unfolded and identified where the threat actor had expanded beyond the initial compromise.

Throughout the engagement, DART worked side by side with the customer, sharing findings through daily briefings and providing prioritized guidance to support containment and remediation efforts. As new details emerged, this close coordination helped the customer make informed decisions and respond quickly. DART also collaborated with Microsoft Threat Intelligence to place the activity in a broader threat context, helping refine the investigation and focus response efforts across affected environments.

Beyond containing the intrusion, DART provided recommendations to help improve resilience and reduce opportunities for future compromise. Read the full report to learn how the investigation uncovered the extent of the threat actor’s access and the key lessons organizations can apply to defend against similar identity-driven attacks. 

What can customers do to strengthen their defenses? 

 While the attack began with a compromised identity, its impact grew as the threat actor moved through development and cloud environments. Organizations can reduce similar risks by focusing on:

  • Monitoring password reset activity for unusual patterns, including repeated reset attempts or activity targeting multiple users.
  • Strengthening protection for privileged accounts by limiting exposure to self-service password reset workflows and requiring phishing-resistant multifactor authentication.
  • Requiring approvals for code changes and enforcing branch protection policies to prevent unauthorized modifications.
  • Restricting direct commits to critical branches so changes follow established review and approval processes.
  • Controlling pipeline permissions and limiting who can create, modify, or execute build and deployment pipelines.
  • Applying least-privilege access principles across identities, development platforms, and cloud resources to minimize the impact of a compromised account.

INSIGHT: Identities are the new attack path
This incident demonstrates how a single compromised identity can provide access to development platforms, cloud resources, and production environments when those systems are tightly connected.​ 

As this case demonstrates, a single compromised identity can become a pathway to much broader access when development platforms, deployment pipelines, and cloud infrastructure are tightly connected. Regular reviews of identity, DevOps, and cloud security controls can help reduce opportunities for threat actors to exploit those connections.

What is the Cyberattack Series? 

In our Cyberattack Series, customers discover how DART investigates unique and notable attacks. For each cyberattack story, we share: 

  • How the cyberattack happened. 
  • How the compromise was discovered. 
  • Microsoft’s investigation and eviction of the threat actor. 
  • Strategies to avoid similar cyberattacks. 

DART is made up of highly skilled investigators, researchers, engineers, and analysts who specialize in handling global security incidents. We’re here for customers with dedicated experts to work with you before, during, and after a cybersecurity incident.  

Learn more

To learn more about DART capabilities, please visit our website, or contact your Microsoft account manager or Premier Support contact. To learn more about the cybersecurity incidents described above, including more insights and information on how to protect your own organization, download the full report. 

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (Microsoft Security) and X (@MSFTSecurity) for the latest news and updates on cybersecurity.

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Cybersecurity IR Workshop: The workshop you shouldn’t miss http://approjects.co.za/?big=en-us/security/blog/2026/09/01/cybersecurity-ir-workshop-you-shouldnt-miss/ Tue, 01 Sep 2026 18:55:35 +0000 http://approjects.co.za/?big=en-us/security/blog/?p=149247 Cyber resilience starts before a crisis. Gain practical insights from DART to strengthen readiness and response.

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Cybersecurity incidents can unfold in hours, but response plans often fail at the point of execution: ownership is unclear, investigation findings is difficult to access, and critical decisions are delayed. That is why incident response cannot be something your organization figures out in real time.

The Detection and Response Team (DART) – the Microsoft team that delivers Defender Experts Cybersecurity Incident Response – has supported organizations across 54 countries and regions through some of their most challenging security moments; and while we sincerely hope you never need to call us in the middle of a live incident, we do want to help you prepare for that possibility before it becomes real.

That’s exactly what the Cybersecurity Incident Response Readiness Workshop is designed to do.

What is the Cybersecurity Incident Response Readiness Workshop?

The Cybersecurity Incident Response Workshop is a collaborative, scenario driven workshop designed to evaluate your organization’s incident response (IR) plan against realistic, real-world security events, guided by DART researchers.

Rather than reviewing your plan in isolation, we work through simulated incidents together. Participants navigate realistic attack scenarios, present investigation findings, discuss decisions, and receive direct feedback from responders with extensive experience handling complex incidents worldwide.

What makes DART’s approach different?

DART’s approach combines active participation with lessons drawn from frontline incident response. Instead of reviewing a plan as a static document, the Cybersecurity Incident Response Workshop exercises how people, processes, and technology work together under pressure. Participants practice detection, containment, and response decisions while DART security researchers provide feedback grounded in real-world incident experience.

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The workshop creates a controlled environment for teams to test how they detect, investigate, contain, and communicate during an incident. DART security researchers examine how people, processes, and technology work together across identity, endpoint, cloud, and communications, including whether the organization’s tools, logs, and telemetry support timely decisions against real threat actor behaviors.

Additionally, the workshop includes threat hunting exercises that let incident response teams investigate realistic scenarios with urgency but without the pressure of a live incident. This hands-on practice strengthens technical judgment and helps teams coordinate their response more effectively.

Why organizations run this workshop

The goal is not to pass or fail. It’s to discover how well your organization can make and execute critical response decisions under pressure, and where preparation today can prevent delay during a real incident.

During the Workshop, organizations are able to:

  • Compare and contrast their incident response plan with insights drawn from DART’s experience across thousands of real‑world cases.
  • Exercise response processes using real-world scenarios to identify strengths and improvement opportunities, including processes, threat hunting techniques, and the use of cybersecurity technologies.
  • Identify potential gaps in both tools and procedures before a threat actor finds them.

In short: it’s a chance to see what holds up under pressure, where coordination or visibility begins to bend, and what your organization should reinforce before a threat actor puts the response plan to the test.

Our approach: How we assess your maturity

The workshop blends structured analysis with hands-on knowledge transfer, creating an experience that is both evaluative and practical.

The assessment examines how your organization’s people, processes, and technology support incident response across identity, endpoint, cloud, and communications. It also evaluates whether available tools and telemetry provide the visibility needed to respond to real threat actor tactics.

Additional knowledge transfer is delivered through interactive exercises led by DART, encouraging cross-team collaboration while sharing proven detection and containment practices drawn from real incidents.

What organizations walk away with

By the end of the workshop, organizations leave with a clearer view of how their incident response capability performs today and where focused improvements can strengthen readiness. You’ll take away:

  • Clear identification of strengths and opportunities in IR preparation and execution.
  • Insight into how tools, techniques, and available data perform during an incident.
  • A summary of findings and prioritized recommendations to help strengthen incident response readiness and guide next steps.

Scope and structure

The engagement begins by aligning on objectives, participants, logistics, and expected outcomes so the scenarios and discussions can be tailored to the organization’s needs

The workshop spans 2 or 3 days, including:

  • Kick off and introductions to understand who the audience is and what they hope to gain from the workshop; this helps us tailor our delivery approach for each unique organization
  • Knowledge-transfer sessions
  • Scenarios and guided discussions assessing current capabilities
  • Closeout and recommended next steps

Practice before it matters

If your incident response plan lives mostly on paper, or if it’s never been exercised with the people who will use it, the Cybersecurity Incident Response Workshop provides a safe, structured way to change that. When a real incident happens, you don’t want your first conversation about roles, investigation findings, or decision-making to happen in the middle of a crisis.

Don’t wait for a live incident to test your response plan, if you have an established Unified Enterprise agreement with Microsoft, reach out to your Customer Success Account Manager (CSAM) to schedule a Cybersecurity Incident Response Workshop and give your teams the opportunity to practice before it matters most.

Learn more

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Microsoft named a Leader in the 2026 IDC MarketScape for MDR/MXDR for the Enterprise  http://approjects.co.za/?big=en-us/security/blog/2026/08/10/microsoft-named-a-leader-in-the-2026-idc-marketscape-for-mdr-mxdr-for-the-enterprise/ Mon, 10 Aug 2026 16:00:00 +0000 Microsoft is named a Leader in the 2026 IDC MarketScape for MDR services. Discover how Microsoft Defender Experts MDR combines AI, threat intelligence, and human expertise.

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Security teams are being asked to defend a growing attack surface with fewer people and around the clock, against threat actors who never take a night off. As cyberattackers increasingly use AI to launch and scale campaigns, the volume, speed, and sophistication of threats continue to rise. Closing that gap takes more than tooling. It takes a partner that pairs a leading security platform with scaled intelligence and human experts who can act on your behalf at any hour. That’s exactly what Microsoft Defender Experts MDR is built to do.

We are excited to announce that we have been named a Leader in the 2026 IDC MarketScape: Worldwide MDR/MXDR for the Enterprise Vendor Assessment (Doc #US54792426, July 2026). Read the excerpt here.

Expert-led MDR, built on the Microsoft Defender platform

Microsoft Defender Experts MDR is a round-the-clock, expert-led managed detection and response service that helps security teams triage, investigate, and respond to incidents so they can stop cyberattackers in their tracks and prevent future compromise. Rather than bolting a separate stack of tools and connectors onto your environment, the service operates natively on Microsoft Defender, with built-in protection across endpoints, identities, email, cloud apps, cloud workloads, and network security, as well as around-the-clock proactive threat hunting with Microsoft Defender Experts Hunting.

Because the service is delivered on the same platform it monitors, detection and intelligence improvements reach customers continuously. The insights our experts generate also strengthen protection across the broader Defender ecosystem, so every customer benefits from what we learn defending the next environment.

Graphic showing Microsoft as a Leader in the IDC Marketscape.
The IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research uses a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. The Capabilities axis measures supplier product, go-to-market, and business execution in the short term, while the Strategy axis measures how well a supplier’s strategy aligns with customer requirements over a 3-5-year timeframe. Supplier market share is represented by the size of the icons.

Threat intelligence at internet scale

Great detection starts with great intelligence. Defender Experts MDR draws on Microsoft’s global threat intelligence: more than 10,000 security researchers and 100 trillion signals analyzed every day across billions of users and millions of organizations.1 That breadth lets our analysts recognize subtle patterns early, often before a campaign escalates, and respond with higher-confidence attribution than intelligence sourced from any single customer’s telemetry could provide.

AI-accelerated operations, expert-led decisions

Defender Experts MDR also combines advanced AI and generative AI with seasoned human experts. AI filters noise, grades and classifies incidents, and accelerates investigation at machine speed and scale, while our analysts own the outcome. According to the IDC MarketScape, “70% AI-assisted workflows are enabled through automated noise filtering, AI-based grading, and agentic operations while maintaining expert decision-making.” Furthermore, “quantified outcomes noted include 97% AI classification accuracy, 77% malware/phishing agent-investigated, 72% faster resolution combining AI and humans, and 45% autonomous investigations.”

The impact shows up in the work. Over the past year, Defender Experts mitigated 27,000 high-severity incidents, and the team’s threat research now contributes a meaningful share of all Defender detections, enriching protection for customers well beyond the MDR service itself. Throughout, a dedicated security delivery expert and on-demand access to our experts keep customers informed with proactive check-ins, live dashboards, and clear, actionable reporting.

Managed threat hunting, included

Many providers treat proactive threat hunting as a premium add-on. Defender Experts MDR includes it as a core part of the service with Defender Experts Hunting, extending your team with Microsoft experts who continuously look for advanced threats across your environment. These hunts are informed by Microsoft Threat Intelligence, Defender telemetry, and human analysis, in order to better identify malicious activity and improve security operations center (SOC) response.

Get started

Read the IDC MarketScape: Worldwide MDR/MXDR for the Enterprise 2026 Vendor Assessment excerpt, and visit the Microsoft Defender Experts MDR webpage to see how expert-led, round-the-clock managed detection and response can extend your team, drive SOC efficiency, and help you stay ahead of emerging cyberthreats.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters, and follow us on LinkedIn (Microsoft Security) and X (@MSFTSecurity) for the latest news and updates on cybersecurity.


1Microsoft Digital Defense Report 2025.

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​​Better security starts with better questions http://approjects.co.za/?big=en-us/security/blog/2026/07/29/better-security-starts-with-better-questions/ Wed, 29 Jul 2026 16:00:00 +0000 Learn how better questions, trusted AI, and human judgment help security leaders make confident decisions and build resilient systems.

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As organizations move beyond AI experimentation, success will depend on how effectively they combine intelligence and trust. The same systems that amplify knowledge, accelerate decisions, and unlock new outcomes must also protect data, govern AI, and build resilience. In this next phase of transformation, security is not separate from innovation—it is an enabler that helps make responsible innovation possible at a faster pace. That starts with asking better questions—the kind that help organizations turn intelligence into action and trust into a foundation for progress. 

AI is changing how security decisions are made. Defenders now have access to more signals, insights, and analytical power than ever before. But better security does not start with more information. It starts with asking the right questions: What are we trying to protect? What risks matter most? What conditions need to be true? And what decisions do we need to make with confidence? 

That clarity matters because security is shaped by more than technology. The challenges organizations face rarely exist in isolation. They emerge across people, processes, technology, data, identities, and governance. Understanding those connections is what allows security teams to use platforms, AI, and automation to make better decisions under real-world conditions. 

Security as a systems challenge 

Security has never been a single-layer challenge. Vulnerabilities can emerge across code, data, identities, and integrations, while exposure is often created at the intersections between them. Designing for security requires a systems mindset—understanding how these elements work together, where failure can occur, and what safeguards are needed so no single layer carries the burden alone. That is why defense in depth remains essential: layered controls, ongoing monitoring, mitigations, and risk management across the AI lifecycle help organizations reduce exposure while continuing to adapt. 

Agentic AI in cybersecurity

Explore actionable takeaways ↗

This is especially important as AI becomes more embedded in how organizations operate. AI can help teams analyze vast amounts of information, identify patterns, and surface recommendations at a scale that was previously unthinkable. Those AI outputs still require oversight, governance, and human judgment, with clear accountability for how AI-generated insights are validated and used. But insight only creates value when it is grounded in the right context and connected to action. 

AI-generated insights still require validation, oversight, and resilience planning because AI systems can produce incomplete or inaccurate outputs.

Clarity creates better decisions 

The most important security decisions start with a clear view of the risk, the level of control or visibility required, and the outcome the system is designed to achieve. When we optimize for capability over context, we miss how security decisions are actually made: through signals, expertise, validation, and judgment. This becomes even more important as AI expands what is possible. Better analysis can surface more insights, but better decisions still depend on understanding what matters most and applying the right context. That matters most when conditions are changing quickly, and teams need to act before every answer is certain. 

Threat intelligence offers a useful example. Defenders operate in environments defined by ambiguity, incomplete information, and rapidly changing conditions. Success rarely comes from a single source or signal. It comes from combining multiple forms of intelligence, applying expertise, validating assumptions, and connecting insights in ways that strengthen assurance.  

The lesson extends beyond threat intelligence. Different security objectives require different combinations of signals, analysis, and human judgment. Resilient decisions come from bringing those elements together thoughtfully, rather than relying on a single source of truth or assuming technology alone can provide the answer. 

Designing for better outcomes  

As AI becomes more embedded in security operations, the quality of our outcomes depends on how clearly we define the objectives we are trying to achieve. Security leaders create the most value when they identify the risks that matter most, the conditions that need to be true, and the systems required to support better decisions. 

Then we design for those outcomes through the right mix of controls, safeguards, and decision-making processes. This shows up not just in architecture, but in how teams establish guardrails, validate assumptions, and respond to the unexpected. The aim is not to make security harder for defenders. It is to make the work easier to execute, supported by platforms, tooling, and AI that help deliver greater speed, accuracy, and confidence. 

The systems we are building today do not exist in isolation. They interact with people, shape decisions, and operate at a scale that can amplify both strengths and weaknesses. Our responsibility extends beyond technology choices. We have to help organizations design systems they can understand, govern, and rely on with confidence as complexity grows. 

Trust is not something we can take for granted, and that does not change in the era of AI. It is built through deliberate choices: the controls we establish, the visibility we create, the assumptions we validate, and the safeguards we put in place. As AI becomes more embedded in how organizations operate, security leaders have a responsibility to help build confidence in the systems people rely on every day. 

Building trustworthy AI systems requires governance, security, privacy protections, transparency, and accountability across the full technology stack, aligned to responsible AI principles and standards.

The risk is not simply that we choose the wrong tool, model, or platform. The greater risk is believing that one answer can solve a complex, evolving problem. AI can help teams make sense of complexity, but it does not eliminate the need for judgment. If anything, it raises the importance of defining the right outcomes and designing systems that make the right actions easier to take. 

Better security starts with better questions, and with the clarity to act on them. The organizations that succeed will apply AI thoughtfully, define outcomes clearly, and combine analytical power with the expertise, judgment, and adaptability needed to build more resilient systems in the age of AI. 

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (Microsoft Security) and X (@MSFTSecurity) for the latest news and updates on cybersecurity.

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One intrusion, two cyberattackers: Uncovering parallel threat activity http://approjects.co.za/?big=en-us/security/blog/2026/06/22/one-intrusion-two-cyberattackers-uncovering-parallel-threat-activity/ Mon, 22 Jun 2026 16:00:00 +0000 Ransomware case reveals two parallel threat actors, blending tactics and evasion—showing why isolated signals can often miss modern, overlapping cyberattacks.

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What began as a routine ransomware investigation quickly revealed something far more complex. In this ninth cyberattack series report, DART details how a single intrusion uncovered parallel activity from two unrelated threat actors operating simultaneously—blending tactics, obscuring signals, and challenging traditional assumptions about how multi-stage intrusion campaigns unfold across hybrid environments. Read on to learn more or access the full report.

What happened?

The investigation revealed a multi-stage intrusion that blended familiar ransomware activity with quieter, more deliberate techniques designed to establish deep and lasting access. DART found that Storm-2603 had been targeting on-premises SharePoint servers since mid-2025, exploiting known vulnerabilities while simultaneously probing for additional entry points through reconnaissance activity—such as requests for sensitive configuration files often used to validate local file inclusion weaknesses. In this case, initial access was likely attempted through a separate vulnerability, with requests for files like win.ini and web.config, indicating probing for local file inclusion. While exploitation wasn’t confirmed, the timing and activity suggest reconnaissance for entry points.

Once inside, the threat actor shifted focus to persistence and control. Using legitimate tools to blend in, they deployed Velociraptor with SYSTEM-level privileges to map the environment, then established multiple remote access channels through Cloudflare tunneling, Zoho Assist, and Secure Shell (SSH) connections configured through Visual Studio Code. Velociraptor, a legitimate forensic and incident response tool, was deployed by the threat actor to map the environment and operate with high-level privileges—blending malicious activity with trusted administrative behavior. Privilege escalation followed, with new local and domain administrator accounts created to maintain access, while defense evasion techniques—including the use of a vulnerable driver to tamper with memory and disable protections—helped reduce their visibility.

As DART correlated activity across the environment, investigators uncovered signs of a second, unrelated threat actor operating in parallel. Malicious dynamic link library (DLL) sideloading and custom backdoors—techniques not associated with Storm-2603—introduced an additional layer of complexity, obscuring attribution and complicating detection. Together, these overlapping activity streams enabled sustained access while masking the full scope of the intrusion.

Dynamic link library (DLL) sideloading is popular with threat actors because it can be misused to hide behind trusted software (execution looks legitimate), to evade detection by running inside known applications, and to execute payloads, install backdoors, or maintain persistence.

How did Microsoft respond?

DART moved quickly to contain the active intrusion involving multiple threat actors and stabilize the environment, activating a structured response playbook focused on limiting threat actor impact and restoring control. By correlating telemetry across identities, endpoints, and cloud resources, responders established a unified view of the intrusion, enabling them to detect abnormal behavior, uncover credential misuse, and track threat actor activity as it evolved. Continuous coordination with the customer, including daily briefings, ensured that containment actions were timely, aligned, and effective in reducing further threat actor movement.

At the same time, collaboration with Microsoft Threat Intelligence provided critical context that reshaped the investigation. By connecting incident data with broader intelligence, DART identified two distinct threat actors operating simultaneously within the same environment—each masking the other’s activity and complicating detection. Beyond containment, the team delivered targeted guidance to strengthen the organization’s security posture, helping close visibility gaps and improve resilience against future identity compromise and ransomware-driven attacks.

What can customers do to strengthen their defenses?

This case underscores the importance of closing common gaps across exposure, identity, and visibility. Organizations should prioritize rigorous patching and vulnerability management—especially for internet-facing systems—to reduce the risk of initial access. At the same time, strengthening identity security is critical to limiting threat actor escalation and persistence. At a high level, customers can avoid similar cyberattacks by focusing on ways to:

  • Establish broad, continuous visibility:
    Deploy endpoint protection widely and retain telemetry centrally to support detection, investigation, and correlation.
  • Monitor and restrict trusted tools:
    Validate and oversee the use of remote access, tunneling, and administrative tools that threat actors may exploit for persistence and lateral movement.
  • Prepare for rapid, coordinated response:
    Maintain tested incident response playbooks and ensure teams can quickly isolate compromised users, devices, and access paths to reduce dwell time.

Today’s modern cyberattacks can quickly evolve beyond a single incident-blending tactic, spanning environments, and even involving multiple threat actors operating in parallel. For security teams, the takeaway is clear: isolated signals rarely tell the full story. Organizations that invest in connected telemetry, coordinated response, and operational preparedness will be better positioned to detect adversary activity such as credential abuse and lateral movement earlier, contain active intrusions faster, and limit their overall impact.

What is the Cyberattack Series?

In our Cyberattack Series, customers discover how DART investigates unique and notable attacks. For each cyberattack story, we share:

cyberattack series no. 8

Read the report ›

  • How the cyberattack happened.
  • How the breach was discovered.
  • Microsoft’s investigation and eviction of the threat actor.
  • Strategies to avoid similar cyberattacks.

DART is made up of highly skilled investigators, researchers, engineers, and analysts who specialize in handling global security incidents. We’re here for customers with dedicated experts to work with you before, during, and after a cybersecurity incident.

Learn more

To learn more about DART capabilities, please visit our website, or contact your Microsoft account manager or Premier Support contact. To learn more about the cybersecurity incidents described above, including more insights and information on how to protect your own organization, download the full report.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (Microsoft Security) and X (@MSFTSecurity) for the latest news and updates on cybersecurity.

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Help on the line: How a Microsoft Teams support call led to compromise http://approjects.co.za/?big=en-us/security/blog/2026/03/16/help-on-the-line-how-a-microsoft-teams-support-call-led-to-compromise/ Mon, 16 Mar 2026 16:00:00 +0000 A DART investigation into a Microsoft Teams voice phishing attack shows how deception and trusted tools can enable identity-led intrusions and how to stop them.

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In our eighth Cyberattack Series report, Microsoft Incident Response—the Detection and Response Team (DART)—investigates a recent identity-first, human-operated intrusion that relied less on exploiting software vulnerabilities and more on deception and legitimate tools. After a customer reached out for assistance in November 2025, DART uncovered a campaign built on persistent Microsoft Teams voice phishing (vishing), where a threat actor impersonated IT support and targeted multiple employees. Following two failed attempts, the threat actor ultimately convinced a third user to grant remote access through Quick Assist, enabling the initial compromise of a corporate device.

This case highlights a growing class of cyberattacks that exploit trust, collaboration platforms, and built-in tooling, and underscores why defenders must be prepared to detect and disrupt these techniques before they escalate. Read the full report to dive deeper into this vishing breach of trust.

What happened?

Once remote interactive access was established, the threat actor shifted from social engineering to hands-on keyboard compromise, steering the user toward a malicious website under their control. Evidence gathered from browser history and Quick Assist artifacts showed the user was prompted to enter corporate credentials into a spoofed web form, which then initiated the download of multiple malicious payloads. One of the earliest artifacts—a disguised Microsoft Installer (MSI) package—used trusted Windows mechanisms to sideload a malicious dynamic link library (DLL) and establish outbound command-and-control, allowing the threat actor to execute code under the guise of legitimate software.

Subsequent payloads expanded this foothold, introducing encrypted loaders, remote command execution through standard administrative tooling, and proxy-based connectivity to obscure threat actor activity. Over time, additional components enabled credential harvesting and session hijacking, giving the threat actor sustained, interactive control within the environment and the ability to operate using techniques designed to blend in with normal enterprise activity rather than trigger overt alarms.

Trust is the weak point: Threat actors increasingly exploit trust—not just software flaws—using social engineering inside collaboration platforms to gain initial access.1

How did Microsoft respond?

Given the growing pattern of identity-first intrusions that begin with collaboration-based social engineering, DART moved quickly to contain risk and validate scope. The team confirmed that the compromise originated from a successful Microsoft Teams voice phishing interaction and immediately prioritized actions to prevent identity or directory-level impact. Through focused investigation, we established that the activity was short-lived and limited in reach, allowing responders to concentrate on early-stage tooling and entry points to understand how access was achieved and constrained.

To disrupt the intrusion, DART conducted targeted eviction and applied tactical containment controls to protect privileged assets and restrict lateral movement. Using proprietary forensic and investigation tooling, the team collected and analyzed evidence across affected systems, validated that threat actor objectives were not met, and confirmed the absence of persistence mechanisms. These actions enabled rapid recovery while helping to ensure the environment was fully secured before declaring the incident resolved.

What can customers do to strengthen their defenses?

Human nature works against us in these cyberattacks. Employees are conditioned to be responsive, helpful, and collaborative, especially when requests appear to come from internal IT or support teams. Threat actors exploit that instinct, using voice phishing and collaboration tools to create a sense of urgency and legitimacy that can override caution in the moment.

To mitigate exposure, DART recommends organizations take deliberate steps to limit how social engineering attacks can propagate through Microsoft Teams and how legitimate remote access tools can be misused. This starts with tightening external collaboration by restricting inbound communications from unmanaged Teams accounts and implementing an allowlist model that permits contact only from trusted external domains. At the same time, organizations should review their use of remote monitoring and management tools, inventory what is truly required, and remove or disable utilities—such as Quick Assist—where they are unnecessary.

Together, these measures help shrink the attack surface, reduce opportunities for identity-driven compromise, and make it harder for threat actors to turn human trust into initial access, while preserving the collaboration employees rely on to do their work.

What is the Cyberattack Series?

In our Cyberattack Series, customers discover how DART investigates unique and notable attacks. For each cyberattack story, we share:

  • How the cyberattack happened.
  • How the breach was discovered.
  • Microsoft’s investigation and eviction of the threat actor.
  • Strategies to avoid similar cyberattacks.

DART is made up of highly skilled investigators, researchers, engineers, and analysts who specialize in handling global security incidents. We’re here for customers with dedicated experts to work with you before, during, and after a cybersecurity incident.

Learn more

To learn more about DART capabilities, please visit our website, or reach out to your Microsoft account manager or Premier Support contact. To learn more about the cybersecurity incidents described above, including more insights and information on how to protect your own organization, download the full report.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (Microsoft Security) and X (@MSFTSecurity) for the latest news and updates on cybersecurity.


1Microsoft Digital Defense Report 2025.

The post Help on the line: How a Microsoft Teams support call led to compromise appeared first on Microsoft Security Blog.

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Explore the latest Microsoft Incident Response proactive services for enhanced resilience http://approjects.co.za/?big=en-us/security/blog/2026/01/07/explore-the-latest-microsoft-incident-response-proactive-services-for-enhanced-resilience/ Wed, 07 Jan 2026 17:00:00 +0000 The new proactive services from Microsoft Incident Response turn security uncertainty into readiness with expert‑led preparation and advanced intelligence.

The post Explore the latest Microsoft Incident Response proactive services for enhanced resilience appeared first on Microsoft Security Blog.

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As cyberthreats become faster, harder to detect, and more sophisticated, organizations must focus on building resilience—strengthening their ability to prevent, withstand, and recover from cybersecurity incidents. Resilience can mean the difference between containing an incident with minimal disruption and becoming the next headline.

For more than a decade, Microsoft Incident Response has been at the forefront of the world’s most complex cyberattacks, helping organizations investigate, contain, and recover from incidents. That real-world experience also informs our proactive services, which help organizations improve readiness before an incident occurs. To further help organizations before, during, and after a cyber incident, we’re excited to introduce new proactive incident response services designed to help organizations build resilience and minimize disruption.

Microsoft Incident Response

Strengthen your security with intelligence-driven incident response from Microsoft.

CISO (chief information security officer) collaborating with practitioners in a security operations center.

Expanded proactive services to enhance resilience

Delivered by the same experts who handle real-world crises, Microsoft proactive services equip security teams with insights and skills to be informed, resilient, and ready—because the best response is one you never need to make.

  • Incident response plan development: We assist organizations in developing their own incident response plan, using lessons from real-world incidents.
  • Major event support: We provide dedicated teams during critical events—such as corporate conferences or sporting events—actively monitoring emerging cyberthreats and acting instantly to prevent incidents and interruptions.
  • Cyber range: Microsoft Incident Response delivers simulations that provide high-fidelity, hands-on experience in a controlled environment. Security teams engage directly with threat actor tactics, using Microsoft security tools to detect, investigate, and contain cyberthreats in real time. This immersive approach builds confidence, muscle memory, and validates playbooks before an actual incident occurs using tools customers already own.
  • Advisory: We offer one-on-one, customized engagements, offering strategic recommendations, industry-specific consulting, and expert guidance informed by current threat actor activity and the latest incident response engagements. These services provide on-demand access to Microsoft Incident Response and cybersecurity experts, empowering leadership and technical teams to make informed decisions that reduce risk and accelerate resilience.
  • Mergers and acquisitions compromise assessment: Microsoft Incident Response offers a targeted compromise assessment performed during or around a merger, acquisition, or divestiture to determine whether the organization being acquired—or the environment being integrated—has been previously or is currently compromised by threat actors.

Building on a strong proactive foundation

These new services build on Microsoft Incident Response’s established proactive offerings, which are trusted by organizations of all sizes and across industries.

  • Our popular compromise assessment delivers deep forensic investigations to identify indicators of compromise (IOCs), threat actor activity, and vulnerabilities hidden in your environment. This service includes advanced threat hunting and forensic examination, providing actionable recommendations to harden your security posture.
  • Identity assessment offers a targeted evaluation of the identity control plane, pinpointing weaknesses in authentication and access policies. By addressing these gaps early, organizations reduce exposure to credential-based attacks and help ensure identity systems remain resilient against evolving cyberthreats.
  • Identity hardening works with organizations to deploy policies and configurations that block unauthorized access and strengthen authentication mechanisms. Engineers provide proven containment and recovery strategies to secure the identity control plane.
  • Tabletop exercises go beyond theory by immersing leadership, legal, and technical teams in realistic scenarios involving an incident. These sessions expose gaps in defenses and response plans, sharpen decision-making under pressure, and foster alignment on regulatory obligations and executive communications.

Make resilience your strongest defense

Incident response isn’t just about reacting to incidents—it’s giving organizations the confidence and capabilities needed to prevent them. Microsoft Incident Response helps customers move from security uncertainty to clarity and readiness with expert-led preparation, gap detection, defense hardening, and tailored threat insights. By investing in proactive services, you reduce risk, accelerate recovery, and strengthen your security posture before threats strike. Don’t wait for an incident to test your resilience—invest in proactive defense today.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (Microsoft Security) and X (@MSFTSecurity) for the latest news and updates on cybersecurity.

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Introducing the Microsoft Defender Experts Suite: Elevate your security with expert-led services http://approjects.co.za/?big=en-us/security/blog/2026/01/06/introducing-the-microsoft-defender-experts-suite-elevate-your-security-with-expert-led-services/ Tue, 06 Jan 2026 17:00:00 +0000 Announcing Microsoft Defender Experts Suite, a integrated set of expert-led services that helps security teams keep pace with modern cyberattacks.

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Security teams are being pushed to their limits as AI‑powered cyberattacks grow in speed, scale, and sophistication—and only 14% of organizations surveyed by the World Economic Forum report they feel confident they have the right people and skills needed to meet their cybersecurity objectives.1 As cyberthreats evolve faster than many teams can hire or train, pressure mounts to strengthen defenses, increase resilience, and achieve security outcomes faster. We’re here to help. Introducing the new Microsoft Defender Experts Suite, a new security offering that provides expert-led services that help organizations defend against advanced cyberthreats, build long‑term resilience, and modernize security operations with confidence.

Microsoft Defender Experts Suite

Get integrated security services that protect your organization and accelerate security outcomes in the new security offering from Microsoft.

A group of workers sitting at computers.

Elevate your security with expert-led services

Even as today’s security challenges feel overwhelming, you don’t have to face them alone. The Microsoft Defender Experts Suite combines managed extended detection and response (MXDR), end-to-end proactive and reactive incident response, and direct access to a designated Microsoft security advisor to help you protect your organization and accelerate security outcomes.

Graphic showing the three benefits of the Microsoft Defender Experts Suite: Defending against cyberthreats, building cyber resilience, and modernizing security operations.

The Defender Experts Suite can help you do the following:

Defend against cyberthreats

Microsoft Defender Experts for XDR delivers round-the-clock MXDR, natively integrated with Microsoft Defender. Our seasoned analysts—bringing more than 600 years of combined experience—triage, investigate, and respond to incidents across endpoints, identities, email, cloud apps, and cloud workloads, helping to reduce alert fatigue and improve security operations center (SOC) efficiency. Defender Experts for XDR includes Microsoft Defender Experts for Hunting, which provides around-the-clock, proactive threat hunting across domains to help uncover emerging cyberthreats earlier.

With Defender Experts for XDR, you gain access to a designated service delivery engineer who helps you get the full value of the service and provides ongoing recommendations to strengthen your security posture. You can also connect with our experts on-demand for deeper insight into specific incidents, attack vectors, or nation-state cyberthreats.

Build cyber resilience

Microsoft Incident Response offers proactive and reactive services that help organizations prevent, withstand, and recover from cyber incidents. Backed by extensive threat intelligence, proprietary investigation tools, and direct engagement with Microsoft product engineering, Microsoft Incident Response strengthens resilience and delivers rapid response. Proactive services—such as incident response planning, assessments, simulation exercises, and advisory services—enhance incident response readiness, improve response capabilities, and provide tailored insights on the cyberthreat landscape.

When an incident does occur, Microsoft Incident Response rapidly investigates, removes the cyberattacker, and helps accelerates recovery. Operating on the frontlines of the world’s most complex cyberattacks since 2008, the Microsoft Incident Response team provides speed, precision, and confidence in the moments that matter most.

Modernize security operations

Microsoft Enhanced Designated Engineering provides direct access to Microsoft security advisors who partner with customers to strengthen security posture and operational maturity. Our experts work with you to help ensure Microsoft security technologies are properly architected, configured, and used effectively to achieve desired security outcomes, supported by ongoing assessments and continuous improvement. They also collaborate with security teams to optimize operations, modernize processes, and apply Microsoft best practices and real world threat intelligence to improve detection, response, and resilience—helping organizations operate with confidence as cyberthreats evolve.

Better together—integrated security services

With the Defender Experts Suite, organizations get more than standalone expertise—they gain integrated security services that reduce complexity and simplify operations. With shared intelligence and connected workflows, investigations can move faster, recommendations land in context, and improvements compound over time. Instead of managing multiple providers, security teams benefit from streamlined communication, consistent guidance, and comprehensive expertise from Microsoft security experts. This can result in a more resilient, more efficient, and more confident security operation that matures steadily rather than reacting in silos.

End-to-end, expert-led protection

Let’s look at the Microsoft Defender Experts Suite in action. When you first get started with the Microsoft Defender Experts Suite, Enhanced Designated Engineering guides you through deploying Defender workloads securely and helps ensure Defender Experts for XDR is configured correctly. Once operational, Defender Experts for XDR provides constant MXDR and threat hunting to protect your environment. Defender Experts for XDR will provide ongoing recommendations to improve your security posture, and your designated Microsoft security advisor helps you act on those recommendations as your environment evolves.

Assessments delivered by Microsoft Incident Response may uncover vulnerabilities or gaps. The Microsoft security advisor will step in to help you address them and strengthen resilience. And if an incident occurs, Defender Experts for XDR will work hand-in-hand with the Microsoft Incident Response team to help you respond and recover quickly. With end-to-end services delivered by Microsoft, you can benefit from reduced complexity, streamlined communication, comprehensive expertise, and continuous improvement.

A circle graph illustrating the benefits of Microsoft Enhanced Designated Engineering.

Get started with the Microsoft Defender Experts Suite today and save

For a limited time, organizations can unlock the full value of expert-led services with a promotional offer. From January 1, 2026, through December 31, 2026, eligible customers can save up to 66% on the Microsoft Defender Experts Suite.2 Read more about the Microsoft Defender Experts Suite and get started now.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (Microsoft Security) and X (@MSFTSecurity) for the latest news and updates on cybersecurity.


1Bridging the Cyber Skills Gap, World Economic Forum, 2025.

2Eligible customers must purchase a minimum of 1,500 seats of the Microsoft Defender Experts Suite and have either Microsoft 365 E5 or Microsoft Defender and Purview  Frontline Workers (formerly Microsoft 365 F5).

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Imposter for hire: How fake people can gain very real access http://approjects.co.za/?big=en-us/security/blog/2025/12/11/imposter-for-hire-how-fake-people-can-gain-very-real-access/ Thu, 11 Dec 2025 17:00:00 +0000 Fake employees are an emerging cybersecurity threat. Learn how they infiltrate organizations and what steps you can take to protect your business.

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In the latest edition of our Cyberattack Series, we dive into a real-world case of fake employees. Cybercriminals are no longer just breaking into networks—they’re gaining access by posing as legitimate employees. This form of cyberattack involves operatives posing as legitimate remote hires, slipping past human resources checks and onboarding processes to gain trusted access. Once inside, they exploit corporate systems to steal sensitive data, deploy malicious tools, and funnel profits to state-sponsored programs. In this blog, we unpack how this cyberattack unfolded, the tactics employed, and how Microsoft Incident Response—the Detection and Response Team (DART)—swiftly stepped in with forensic insights and actionable guidance. Download the full report to learn more.

Insight
Recent Gartner research reveals surveyed employers report they are increasingly concerned about candidate fraud. Gartner predicts that by 2028, one in four candidate profiles worldwide will be fake, with possible security repercussions far beyond simply making “a bad hire.”1

What happened?

What began as a routine onboarding turned into a covert operation. In this case, four compromised user accounts were discovered connecting PiKVM devices to employer-issued workstations—hardware that enables full remote control as if the threat actor were physically present. This allowed unknown third parties to bypass normal access controls and extract sensitive data directly from the network. With support from Microsoft Threat Intelligence, we quickly traced the activity to the North Korean remote IT workforce known as Jasper Sleet.

 
TACTIC
PiKVM devices—low-cost, hardware-based remote access tools—were utilized as egress channels. These devices allowed threat actors to maintain persistent, out-of-band access to systems, bypassing traditional endpoint detection and response (EDR) controls. In one case, an identity linked to Jasper Sleet authenticated into the environment through PiKVM, enabling covert data exfiltration.

DART quickly pivoted from proactive threat hunting to full-scale investigation, leveraging numerous specialized tools and techniques. These included, but were not limited to, Cosmic and Arctic for Azure and Active Directory analysis, Fennec for forensic evidence collection across multiple operating system platforms, and telemetry from Microsoft Entra ID protection and Microsoft Defender solutions for endpoint, identity, and cloud apps. Together, these tools and capabilities helped trace the intrusion, contain the threat, and restore operational integrity.

How did Microsoft respond?

Once the scope of the compromise was clear, DART acted immediately to contain and disrupt the cyberattack. The team disabled compromised accounts, restored affected devices to clean backups, and analyzed Unified Audit Logs—a feature of Microsoft 365 within the Microsoft Purview Compliance Manager portal—to trace the threat actor’s movements. Advanced detection tools, including Microsoft Defender for Identity and Microsoft Defender for Endpoint, were deployed to uncover lateral movement and credential misuse. To blunt the broader campaign, Microsoft also suspended thousands of accounts linked to North Korean IT operatives.

What can customers do to strengthen their defenses?

This cyberthreat is challenging, but it’s not insurmountable. By combining strong security operations center (SOC) practices with insider risk strategies, companies can close the gaps that threat actors exploit. Many organizations start by improving visibility through Microsoft 365 Defender and Unified Audit Log integration and protecting sensitive data with Microsoft Purview Data Loss Prevention policies. Additionally, Microsoft Purview Insider Risk Management can help organizations identify risky behaviors before they escalate, while strict pre-employment vetting and enforcing the principle of least privilege reduce exposure from the start. Finally, monitor for unapproved IT tools like PiKVM devices and stay informed through the Threat Analytics dashboard in Microsoft Defender. These cybersecurity practices and real-world strategies, paired with proactive alert management, can give your defenders the confidence to detect, disrupt, and prevent similar attacks.

What is the Cyberattack Series?

In our Cyberattack Series, customers discover how DART investigates unique and notable attacks. For each cyberattack story, we share:

  • How the cyberattack happened.
  • How the breach was discovered.
  • Microsoft’s investigation and eviction of the threat actor.
  • Strategies to avoid similar cyberattacks.

DART is made up of highly skilled investigators, researchers, engineers, and analysts who specialize in handling global security incidents. We’re here for customers with dedicated experts to work with you before, during, and after a cybersecurity incident.

Learn more

To learn more about DART capabilities, please visit our website, or reach out to your Microsoft account manager or Premier Support contact. To learn more about the cybersecurity incidents described above, including more insights and information on how to protect your own organization, download the full report.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (Microsoft Security) and X (@MSFTSecurity) for the latest news and updates on cybersecurity.


1AI Fuels Mistrust Between Employers and Job Candidates; Recruiters Worry About Fraud, Candidates Fear Bias

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SesameOp: Novel backdoor uses OpenAI Assistants API for command and control http://approjects.co.za/?big=en-us/security/blog/2025/11/03/sesameop-novel-backdoor-uses-openai-assistants-api-for-command-and-control/ Mon, 03 Nov 2025 17:00:00 +0000 Microsoft Incident Response – Detection and Response Team (DART) researchers uncovered a new backdoor that is notable for its novel use of the OpenAI Assistants Application Programming Interface (API) as a mechanism for command-and-control (C2) communications. Instead of relying on more traditional methods, the threat actor behind this backdoor abuses OpenAI as a C2 channel as a way to stealthily communicate and orchestrate malicious activities within the compromised environment. To do this, a component of the backdoor uses the OpenAI Assistants API as a storage or relay mechanism to fetch commands and run tasks for the threat actor.

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Microsoft Incident Response – Detection and Response Team (DART) researchers uncovered a new backdoor that is notable for its novel use of the OpenAI Assistants Application Programming Interface (API) as a mechanism for command-and-control (C2) communications. Instead of relying on more traditional methods, the threat actor behind this backdoor abuses OpenAI as a C2 channel as a way to stealthily communicate and orchestrate malicious activities within the compromised environment. To do this, a component of the backdoor uses the OpenAI Assistants API as a storage or relay mechanism to fetch commands, which the malware then runs.

The backdoor, which we’ve named SesameOp, was discovered in July 2025, when DART researchers responded to a sophisticated security incident, where the threat actors had maintained a presence within the environment for several months prior to the engagement. The investigation uncovered a complex arrangement of internal web shells, which were responsible for running commands relayed from persistent, strategically placed malicious processes. These processes leveraged multiple Microsoft Visual Studio utilities that had been compromised with malicious libraries, a defense evasion method known as .NET AppDomainManager injection.

Hunting across other Visual Studio utilities loading unusual libraries led to the discovery of additional files that could facilitate external communications with the internal web shell structure. Analysis of one such artifact identified SesameOp, a covert backdoor purpose-built to maintain persistence and allow a threat actor to stealthily manage compromised devices. The stealthy nature of SesameOp is consistent with the objective of the attack, which was determined to be long term-persistence for espionage-type purposes.

This blog post outlines our analysis of SesameOp and its inner workings and highlights the capability of threat actors to adjust their tactics, techniques, and procedures (TTPs) in response to rapid technological developments. We’re sharing these findings with the broader security research community to help disrupt this backdoor and improve defenses against this and similar threats.

This threat does not represent a vulnerability or misconfiguration, but rather a way to misuse built-in capabilities of the OpenAI Assistants API, which is being deprecated in August 2026. Microsoft and OpenAI jointly investigated the threat actor’s use of the OpenAI Assistants API. DART shared the findings with OpenAI, who identified and disabled an API key and associated account believed to have been used by the actor. The review confirmed that the account had not interacted with any OpenAI models or services beyond limited API calls. Microsoft and OpenAI continue to collaborate to better understand and disrupt how threat actors attempt to misuse emerging technologies.

Technical analysis  

Our investigation uncovered how a threat actor integrated the OpenAI Assistants API within a backdoor implant to establish a covert C2 channel, leveraging the legitimate service rather than building a dedicated infrastructure for issuing and receiving instructions. Our analysis revealed sophisticated techniques employed to secure and obfuscate communications, including payload compression to minimize size, as well as layered encryption mechanisms both symmetric and asymmetric to protect command data and exfiltrated results.

The infection chain consists of a loader (Netapi64.dll) and a NET-based backdoor (OpenAIAgent.Netapi64) that leverages OpenAI as a C2 channel. The dynamic link library (DLL) is heavily obfuscated using Eazfuscator.NET and is designed for stealth, persistence, and secure communication using the OpenAI Assistants API. Netapi64.dll is loaded at runtime into the host executable via .NET AppDomainManager injection, as instructed by a crafted .config file accompanying the host executable.

Netapi64.dll loader

Netapi64.dll is obfuscated with Eazfuscator.NET, a tool used to obfuscate .NET applications. The DLL creates the file C:\Windows\Temp\Netapi64.start as a marker. It also creates a mutex to ensure that only one instance is running in memory. Any exceptions with an error message are written to C:\Windows\Temp\Netapi64.Exception.

Figure 1. Netapi64.dll enumerates files in Temp directory

The Netapi64.dll loader enumerates the files under C:\Windows\Temp\ and checks for a file ending with .Netapi64. The loader then XOR-decodes the file and runs it.

Figure 2. Decoding and invoking the SesameOp backdoor

OpenAIAgent.Netapi64 backdoor

Microsoft security researchers determined that the malware component OpenAIAgent.Netapi64 contains the main functionality that enables the backdoor to operate. Contrary to its name, OpenAIAgent.Netapi64 does not utilize OpenAI agent software development kits (SDKs) or model execution features. Instead, it uses OpenAI Assistants API to fetch commands, which the malware then decrypts and executes locally. Once the tasks are completed, it sends the results back to OpenAI as a message. To stay under the radar, it uses compression and encryption, ensuring both the incoming payload and the outgoing results remain hidden.

Figure 3. Core method that invokes backdoor functionality

At launch, it creates the mutex OpenAI APIS, reads the configuration from the .NET resource section TextFile1 of the executable, and parses it:

<OpenAI_API_Key>|<Dictionary_Key_Name>|<Proxy>

The configuration is split using a pipe (|). The first part (OpenAIAgent.token) contains the OpenAI API key and the second part (OpenAIAgent.aaazzz) is used by the embedded .NET module as a dictionary key selector. The third part (OpenAIAgent.proxy) specifies the proxy address.

Figure 4. Extracting config from .NET resource section

The code checks if the third part of the configuration specifies a proxy address; if present, it utilizes this address. In the absence of proxy details, the system defaults to using the default web proxy system.

Figure 5. Configuring proxy settings

The backdoor obtains the hostname and applies Base64 encoding. If the hostname is unavailable, it uses NAMEXXX as a placeholder.

First, the backdoor queries the vector store list from OpenAI using the OpenAI Assistants API and the hardcoded API key. The backdoor also checks if the vector store name contains hostnames by parsing the response. If, for example, the host is communicating for the first time, OpenAI would not have the hostname, so it would create a vector store using the hostname of the infected machine.

Figure 6. Creating or requesting vector store ID

The vector store list retrieved from OpenAI might look like this:

Figure 7. Vector store list from OpenAI

Next, it retrieves the list of Assistants created in the OpenAI account, of up to 100 Assistants, with pagination controlled by the limit query parameter. From the response, it populates Assistant ID, name, description and instructions variables.

In the context of OpenAI, Assistants refer to a feature within the OpenAI platform that allows developers and organizations to create custom AI agents tailored to specific tasks, workflows, or domains. These Assistants are built on top of OpenAI’s models (like GPT-4 or GPT-4.1) and can be extended with additional capabilities.

Figure 8. Retrieving Assistants list

An Assistants list retrieved from OpenAI might look like this:

Figure 9. Assistants list from OpenAI

In the response above, the description field is set to SLEEP. The description field contains one of the following three options:

  • SLEEP
  • Payload
  • Result
Figure 10. Command options

When the description is set to SLEEP, the backdoor reads the instruction value and splits the string with [._.] as delimiter. The first element is the thread ID and the second element is the message ID. The backdoor retrieves the message from OpenAI using both the thread ID and message ID.

Figure 11. Reading message from OpenAI

The message retrieved from OpenAI using thread ID and message ID might look like this:

Figure 12. Message retrieved from OpenAI

The backdoor parses the timeSLEEP field from the response received from OpenAI. The value is then used to perform a thread sleep operation.

Figure 13. Retrieving timeSLEEP value

In the Assistants list, if the description field contains Payload, the backdoor retrieves the message from OpenAI using the thread ID and message ID extracted from the instructions field and deletes the message and the Assistant using message ID and Assistant ID, respectively.

Figure 14. Processing the message retrieved from OpenAI

After the message is read from OpenAI, the backdoor invokes a separate thread for execution.

Figure 15. Invoking separate thread to process payload

The invoked thread begins parsing the message. The message consists of two parts separated by a space. The message is split into an array of two elements:

  • The first element is a 32-byte AES key, which is Base64-decoded and decrypted using a hardcoded RSA private key.
  • The second element is Base64-decoded, decrypted with AES algorithm using the key derived from the first element, and decompressed with GZIP.
Figure 16. Decrypting and decompressing the payload

The decrypted message undergoes additional processing and is converted into a dictionary through the following steps:

  1. Split by ampersands (&): The decrypted message is divided using & as the delimiter, with empty entries removed.
  2. Split each pair by equal sign (=): Each resulting substring is split by = with a maximum of 2 parts to separate keys from values.
  3. URL decoding: Both the key and value are decoded using HttpUtility.UrlDecode() with UTF-8 encoding to handle special characters.
Figure 17. Transforming the message into dictionary

After converting the final message into a dictionary and retrieving the OpenAIAgent.aaazzz key from the configuration, both are passed as parameters to the executeWithJScriptEngine method. The method first checks whether OpenAIAgent.httpApplicationState[“MicroWxx”] is null. If it is null, the code Base64-decodes and GZIP-decompresses the embedded .NET module. Using reflection, the backdoor then dynamically loads this module and calls the Frameworks method with the provided parameters. If MicroWxx is already present in the Application State (i.e., the check for null fails), the code skips the decoding and decompression steps of embedded module and directly loads and executes the method retrieved from Application State.

Figure 18. Invoking embedded module to execute payload

The Frameworks method initializes a Microsoft JScript VsaEngine, then loops through the message dictionary (DicT) to construct a NameValueCollection. It retrieves a key from the configuration (Pwd) and uses this key to find the corresponding value in the collection. This value is then executed using Eval.JScriptEvaluate, and the result of this execution is returned to the original caller of the module.

Figure 19. Executing payload using Eval.JScriptEvaluate

After launch, a 32-byte AES key is created. The result is first compressed with GZIP, then encrypted using AES with this key, and finally encoded in Base64. The AES key itself is encrypted using a hardcoded RSA public key found in the backdoor, and this encrypted key is also Base64-encoded. Both the encrypted key and the processed result are joined together, separated by a space character.

Figure 20. Compressing and encrypting results

The processed result is posted to OpenAI as a new message with the same thread ID retrieved earlier from description field.

Figure 21. Posting the results as message to OpenAI

The backdoor creates a new Assistant with the Base64-encoded hostname as Assistant name. The thread ID and the new message ID, where the results are posted to, are concatenated using the delimiter [._.]. The instruction field is set to the concatenated thread ID and message ID and description field is set to Result. This signals to the actor that the result obtained by executing the payload is ready.

Figure 22. Creating Assistant using Base64-encoded hostname

Finally, it performs a POST request to vector store using the vector store ID.

Mitigation and protection guidance

Microsoft recommends the following mitigations to reduce the impact of this threat.

  • Audit and review firewalls and web server logs frequently. Be aware of all systems exposed directly to the Internet.
  • Use Windows Defender Firewall, intrusion prevention systems, and network firewall to block C2 server communications across endpoints whenever feasible. This approach can help mitigate lateral movement and other malicious activities.
  • Review and configure your perimeter firewall and proxy settings to limit unauthorized access to services, including connections through non-standard ports.
  • Ensure that tamper protection is enabled in Microsoft Defender for Endpoint.
  • Run endpoint detection and response in block mode so that Microsoft Defender for Endpoint can block malicious artifacts, even when your non-Microsoft antivirus does not detect the threat or when Microsoft Defender Antivirus is running in passive mode.
  • Configure investigation and remediation in full automated mode to let Microsoft Defender for Endpoint take immediate action on alerts to resolve breaches, significantly reducing alert volume.
  • Turn on potentially unwanted applications (PUA) protection in block mode in Microsoft Defender Antivirus. PUA are a category of software that can cause your machine to run slowly, display unexpected ads, or install other software that might be unexpected or unapproved.
  • Turn on cloud-delivered protection in Microsoft Defender Antivirus or the equivalent for your antivirus product to cover rapidly evolving attacker tools and techniques.
  • Turn on Microsoft Defender Antivirus real-time protection.

Microsoft Defender XDR detections

Microsoft Defender XDR customers can refer to the list of applicable detections below. Microsoft Defender XDR coordinates detection, prevention, investigation, and response across endpoints, identities, email, apps to provide integrated protection against attacks like the threat discussed in this blog.

Customers with provisioned access can also use Microsoft Security Copilot in Microsoft Defender to investigate and respond to incidents, hunt for threats, and protect their organization with relevant threat intelligence.

Microsoft Defender Antivirus 

Microsoft Defender Antivirus detects this threat as the following malware: 

Microsoft Defender for Endpoint 

The following alerts might indicate threat activity related to this threat. Note, however, that these alerts can be also triggered by unrelated threat activity. 

  • Possible dotnet process AppDomainManager injection

Microsoft Security Copilot

Security Copilot customers can use the standalone experience to create their own prompts or run the following prebuilt promptbooks to automate incident response or investigation tasks related to this threat:

  • Incident investigation
  • Microsoft User analysis
  • Threat actor profile
  • Threat Intelligence 360 report based on MDTI article
  • Vulnerability impact assessment

Note that some promptbooks require access to plugins for Microsoft products such as Microsoft Defender XDR or Microsoft Sentinel.

Hunting queries

Microsoft Defender XDR

Microsoft Defender XDR customers can run the following query to find related activity in their networks:

Devices connecting to OpenAI API endpoints

//show number of devices connecting to https://api.openai.com per InitiatingProcessFileName, and number of days in the period where the connection was observed
DeviceNetworkEvents
| where RemoteUrl endswith "api.openai.com"
| summarize Connections = count() by DayOfConnection = bin(TimeGenerated, 1d), DeviceName, InitiatingProcessFileName, RemoteUrl
| summarize TotalConnections = sum(Connections), DaysWithConnections = dcount(DayOfConnection), DistinctDevices = dcount(DeviceName) by InitiatingProcessFileName, RemoteUrl

Learn more

For the latest security research from the Microsoft Threat Intelligence community, check out the Microsoft Threat Intelligence Blog.

To get notified about new publications and to join discussions on social media, follow us on LinkedIn, X (formerly Twitter), and Bluesky.

To hear stories and insights from the Microsoft Threat Intelligence community about the ever-evolving threat landscape, listen to the Microsoft Threat Intelligence podcast.

Microsoft is committed to delivering comprehensive customer experience through various Microsoft offerings. Our approach goes beyond traditional support by focusing on detection, prevention, and in-depth mitigation to help customers quickly respond to security incidents and build resiliency. Check our Unified and Security eBook and visit https://aka.ms/Unified.

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