{"id":1131,"date":"2013-07-25T09:20:00","date_gmt":"2013-07-25T09:20:00","guid":{"rendered":"http:\/\/marcbook.local\/wds\/playground\/cybertrust\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/"},"modified":"2023-05-15T23:12:43","modified_gmt":"2023-05-16T06:12:43","slug":"why-does-my-av-software-keep-turning-off","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/","title":{"rendered":"Why does my AV software keep turning off?"},"content":{"rendered":"<p>Bob writes:<\/p>\n<p><em>My antivirus software keeps turning off and I can\u2019t get it back on.<\/em><\/p>\n<p>Here are the most common reasons you might encounter this problem:<\/p>\n<h1>Your computer is already infected with rogue security software<\/h1>\n<p>The warning that you\u2019re antivirus software is turned off might be a fake alert, also known as \u201crogue security software.\u201d This type of warning is designed to fool you into downloading malicious software or paying for antivirus software.<\/p>\n<h1>You have more than one antivirus program<\/h1>\n<p>Your antivirus software could turn off if you try to install another antivirus program. Running more than one antivirus program at the same time can cause conflicts and errors that make your antivirus protection less effective or not effective at all.<\/p>\n<h1>You might have a virus<\/h1>\n<p>Some viruses can disable your antivirus software or disable updates to your antivirus software. Viruses can also prevent you from going online to update or reinstall your antivirus software.<\/p>\n<div style=\"clear: both;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bob writes: My antivirus software keeps turning off and I can\u2019t get it back on. Here are the most common reasons you might encounter this problem: Your computer is already infected with rogue security software The warning that you\u2019re antivirus software is turned off might be a fake alert, also known as \u201crogue security software.\u201d [&hellip;]<\/p>\n","protected":false},"author":61,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"content-type":[3663],"topic":[3687],"products":[],"threat-intelligence":[3732],"tags":[],"coauthors":[1879],"class_list":["post-1131","post","type-post","status-publish","format-standard","hentry","content-type-research","topic-threat-intelligence","threat-intelligence-influence-operations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why does my AV software keep turning off? | Microsoft Security Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why does my AV software keep turning off? | Microsoft Security Blog\" \/>\n<meta property=\"og:description\" content=\"Bob writes: My antivirus software keeps turning off and I can\u2019t get it back on. Here are the most common reasons you might encounter this problem: Your computer is already infected with rogue security software The warning that you\u2019re antivirus software is turned off might be a fake alert, also known as \u201crogue security software.\u201d [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft Security Blog\" \/>\n<meta property=\"article:published_time\" content=\"2013-07-25T09:20:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-16T06:12:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-content\/uploads\/2018\/08\/cropped-microsoft_logo_element.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Eve Blakemore\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Eve Blakemore\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/\"},\"author\":[{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/author\/eveblakemore\/\",\"@type\":\"Person\",\"@name\":\"Eve Blakemore\"}],\"headline\":\"Why does my AV software keep turning off?\",\"datePublished\":\"2013-07-25T09:20:00+00:00\",\"dateModified\":\"2023-05-16T06:12:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/\"},\"wordCount\":165,\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#organization\"},\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/\",\"name\":\"Why does my AV software keep turning off? | Microsoft Security Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#website\"},\"datePublished\":\"2013-07-25T09:20:00+00:00\",\"dateModified\":\"2023-05-16T06:12:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why does my AV software keep turning off?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#website\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/\",\"name\":\"Microsoft Security Blog\",\"description\":\"Expert coverage of cybersecurity topics\",\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#organization\",\"name\":\"Microsoft Security Blog\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-content\/uploads\/2018\/08\/cropped-cropped-microsoft_logo_element.png\",\"contentUrl\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-content\/uploads\/2018\/08\/cropped-cropped-microsoft_logo_element.png\",\"width\":512,\"height\":512,\"caption\":\"Microsoft Security Blog\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why does my AV software keep turning off? | Microsoft Security Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/","og_locale":"en_US","og_type":"article","og_title":"Why does my AV software keep turning off? | Microsoft Security Blog","og_description":"Bob writes: My antivirus software keeps turning off and I can\u2019t get it back on. Here are the most common reasons you might encounter this problem: Your computer is already infected with rogue security software The warning that you\u2019re antivirus software is turned off might be a fake alert, also known as \u201crogue security software.\u201d [&hellip;]","og_url":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/","og_site_name":"Microsoft Security Blog","article_published_time":"2013-07-25T09:20:00+00:00","article_modified_time":"2023-05-16T06:12:43+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-content\/uploads\/2018\/08\/cropped-microsoft_logo_element.png","type":"image\/png"}],"author":"Eve Blakemore","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Eve Blakemore","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/#article","isPartOf":{"@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/"},"author":[{"@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/author\/eveblakemore\/","@type":"Person","@name":"Eve Blakemore"}],"headline":"Why does my AV software keep turning off?","datePublished":"2013-07-25T09:20:00+00:00","dateModified":"2023-05-16T06:12:43+00:00","mainEntityOfPage":{"@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/"},"wordCount":165,"publisher":{"@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#organization"},"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/","url":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/","name":"Why does my AV software keep turning off? | Microsoft Security Blog","isPartOf":{"@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#website"},"datePublished":"2013-07-25T09:20:00+00:00","dateModified":"2023-05-16T06:12:43+00:00","breadcrumb":{"@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/2013\/07\/25\/why-does-my-av-software-keep-turning-off\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/"},{"@type":"ListItem","position":2,"name":"Why does my AV software keep turning off?"}]},{"@type":"WebSite","@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#website","url":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/","name":"Microsoft Security Blog","description":"Expert coverage of cybersecurity topics","publisher":{"@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#organization","name":"Microsoft Security Blog","url":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-content\/uploads\/2018\/08\/cropped-cropped-microsoft_logo_element.png","contentUrl":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-content\/uploads\/2018\/08\/cropped-cropped-microsoft_logo_element.png","width":512,"height":512,"caption":"Microsoft Security Blog"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/#\/schema\/logo\/image\/"}}]}},"msxcm_display_generated_audio":false,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Microsoft Security Blog","distributor_original_site_url":"https:\/\/www.microsoft.com\/en-us\/security\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/posts\/1131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/users\/61"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/comments?post=1131"}],"version-history":[{"count":0,"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/posts\/1131\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/media?parent=1131"}],"wp:term":[{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/content-type?post=1131"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/topic?post=1131"},{"taxonomy":"products","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/products?post=1131"},{"taxonomy":"threat-intelligence","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/threat-intelligence?post=1131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/tags?post=1131"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/security\/blog\/wp-json\/wp\/v2\/coauthors?post=1131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}