{"id":2777,"date":"2020-03-05T12:30:31","date_gmt":"2020-03-05T20:30:31","guid":{"rendered":"https:\/\/www.microsoft.com\/et-ee\/2020\/03\/05\/our-commitment-to-customers-during-covid-19\/"},"modified":"2022-06-28T10:59:03","modified_gmt":"2022-06-28T17:59:03","slug":"our-commitment-to-customers-during-covid-19","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/et-ee\/microsoft-365\/blog\/2020\/03\/05\/our-commitment-to-customers-during-covid-19\/","title":{"rendered":"Meie lubadus klientidele viirusest COVID-19 tingitud eriolukorras"},"content":{"rendered":"<p>Kuna COVID-19 m\u00f5ju kogu maailma inimestele ja riikidele kestab, kasutavad t\u00f6\u00f6r\u00fchmad k\u00f5ikjal kaugt\u00f6\u00f6v\u00f5imalusi.\u00a0Selle n\u00e4dala alguses postitasin <a href=\"https:\/\/www.microsoft.com\/et-ee\/2020\/03\/02\/working-remotely-during-challenging-times\/\">kirja<\/a> Lily Zhengilt, meie kolleegilt Shanghaist, kes kirjeldas, kuidas tema t\u00f6\u00f6r\u00fchm viiruspuhangu ajal kodukontoris t\u00f6\u00f6tades kasutab Microsoft Teamsi. Lily t\u00f6\u00f6r\u00fchm on \u00fcks paljudest. Meie Microsofti meeskond siin Puget Soundis, nagu ka paljud teised selle piirkonna ettev\u00f5tted, julgustame meeskondi t\u00f6\u00f6tama kodus nii palju kui v\u00f5imalik. Ja me usume, et see trend levib kogu maailmas. Microsofti jaoks on k\u00f5ige olulisem t\u00f6\u00f6tajate, klientide, partnerite ning kogukondade tervis ja ohutus. Tehes Teamsi k\u00e4ttesaadavaks v\u00f5imalikult paljudele inimestele, soovime toetada avalikkuse tervise ja ohutuse kaitsmist ning t\u00f6\u00f6r\u00fchmade suhtlust eri paigus t\u00f6\u00f6tades.<\/p>\n<p>Teie vastustest Lily kirjale on selgunud, et teil on tekkinud kaks olulist k\u00fcsimust. Esiteks: kuidas p\u00e4\u00e4sevad inimesed juurde Teamsi tasuta pakkumistele, millele Lily viitas? Teiseks: kuidas plaanite suurenenud kasutuse ajal v\u00e4ltida teenusekatkestusi? Siit leiate p\u00f5hjaliku vastuse m\u00f5lemale k\u00fcsimusele. Lisaks jagame j\u00e4rgmiste p\u00e4evade jooksul veel n\u00f5uandeid, uudiseid ja teavet kaugt\u00f6\u00f6 kohta. Vaadake regulaarselt seda lehte.<\/p>\n<h3>Teeme Teamsi k\u00e4ttesaadavaks k\u00f5igile<\/h3>\n<p>Teams on osa teenusekomplektist Office 365. Kui teie asutusel on Office 365 kasutamise litsents, on teil Teams juba olemas. Aga me soovime, et praegusel ajal oleks rakendusele juurdep\u00e4\u00e4s k\u00f5igil. Siit leiate Teamsi kiireks hankimiseks lihtsad juhised.<\/p>\n<p><strong>\u00dcksikisikud<\/strong><\/p>\n<p>Kui soovite Teamsi kasutama hakata, v\u00f5ite seda teha kohe.<\/p>\n<ul>\n<li>Kui teil on t\u00f6\u00f6koha v\u00f5i kooli meiliaadress, logige sisse\u00a0<a href=\"https:\/\/go.microsoft.com\/fwlink\/p\/?linkid=873020&amp;lm=deeplink&amp;lmsrc=homePageWeb&amp;cmpid=WebSignIn\" target=\"_blank\" rel=\"noopener noreferrer\">selle lingi kaudu<\/a>. Suuname teid hetkega Teamsi.<\/li>\n<li>Kui kasutate n\u00e4iteks Gmaili v\u00f5i Outlooki meiliaadressi,\u00a0saate registreeruda Teamsi tasuta p\u00f5hiversiooni kasutajaks,\u00a0<a href=\"https:\/\/products.office.com\/microsoft-teams\/free\" target=\"_blank\" rel=\"noopener noreferrer\">kui kl\u00f5psate seda linki<\/a>.<\/li>\n<\/ul>\n<p><strong>IT-spetsialistid<\/strong><\/p>\n<p>Nimetatud iseteeninduslingid sobivad \u00fcksikisikutele, kuid kui olete IT-spetsialist ja soovite Teamsi keskselt kasutusele v\u00f5tta, tehke j\u00e4rgmist.<\/p>\n<ul>\n<li>Kui t\u00f6\u00f6tate ettev\u00f5tte heaks, kellel pole praegu Teamsi litsentsi, saate kuue kuu jooksul tasuta kasutada Office 365 E1 pakkumist. Alustamiseks v\u00f5tke \u00fchendust oma Microsofti partneriga v\u00f5i m\u00fc\u00fcgiesindajaga. (M\u00e4rkus. Sama pakkumine on saadaval riigiasutustele pakutavas lahenduses, kuid mitte GCC High\u2019 ega kaitseministeeriumi lahenduses.)<\/li>\n<li>Kui t\u00f6\u00f6tate haridusasutuses ja soovite h\u00e4\u00e4lestada Teamsi \u00f5petajate, \u00f5pilaste ja administraatorite jaoks, kasutage lahendust Office 365 A1. See Office 365\u00a0tasuta versioon on saadaval k\u00f5igi haridusasutuste jaoks.\u00a0Registreeruge <a href=\"https:\/\/www.microsoft.com\/microsoft-365\/academic\/compare-office-365-education-plans?activetab=tab%3aprimaryr1\" target=\"_blank\" rel=\"noopener noreferrer\">selle lingi kaudu<\/a>.<\/li>\n<\/ul>\n<h3>Teamsi usaldusv\u00e4\u00e4rse t\u00f6\u00f6 tagamine<\/h3>\n<p>Teie ja teie t\u00f6\u00f6r\u00fchm usaldavad suhtlemisel ja t\u00f6\u00f6tegemisel meie t\u00f6\u00f6riistu. Me v\u00f5tame seda vastutust t\u00f5siselt ja meil on plaan, kuidas tagada praegusel olulisel ajal teenuse t\u00f5rgeteta t\u00f6\u00f6. Meie s\u00fcsteemi j\u00e4rjepidevuse tagamise plaan v\u00f5tab arvesse teenuse p\u00f5hiaspektidele avalduvat kolme t\u00fc\u00fcpi m\u00f5ju.<\/p>\n<ul>\n<li><strong>S\u00fcsteemid<\/strong>.\u00a0Kui s\u00fcsteemi kasutus suureneb ootamatult, nagu n\u00e4gime hiljuti Hiinas.<\/li>\n<li><strong>Asukohta<\/strong>.\u00a0Kui toimub m\u00f5ni ootamatu asukohap\u00f5hine s\u00fcndmus, nt maav\u00e4rin v\u00f5i v\u00f5imas torm.<\/li>\n<li><strong>Inimesed<\/strong>.\u00a0Kui toimub m\u00f5ni s\u00fcndmus, mis m\u00f5jutab s\u00fcsteemi haldavat meeskonda, nt COVID-19 puhang Puget Soundi piirkonnas.<\/li>\n<\/ul>\n<p>Testisime hiljuti s\u00fcsteemi j\u00e4rjepidevust kasutuse suurenemise ajal Hiinas. Alates 31. jaanuarist on Teamsi koosolekute, k\u00f5nede ja konverentside kasutus suurenenud seal 500% ning Teamsi kasutus mobiilsideseadmetes on suurenenud 200%. S\u00f5ltumata suurenenud kasutusest on teenus olnud sujuv kogu haiguspuhangu ajal. Meie l\u00e4henemine h\u00e4sti k\u00e4ttesaadava ja t\u00f6\u00f6kindla teenuse pakkumisel keskendub j\u00e4rgmistele aspektidele.<\/p>\n<p><strong>Disainip\u00f5him\u00f5te \u201eaktiivne\/aktiivne\u201c<\/strong>. Meie eesm\u00e4rk Microsoft 365 puhul on tagada k\u00f5igi teenuste arhitektuuri ja tegevuste jaoks disinip\u00f5him\u00f5te \u201eaktiivne\/aktiivne\u201c, mis suurendab vastupidavust. See t\u00e4hendab, et t\u00f6\u00f6taval teenusel on alati mitu kasutaja taotlustele reageerivat eksemplari ja neid majutatakse geograafiliselt hajutatud andmekeskustes. Kogu liiklus saabub teenuse Microsoft Front Door kaudu ja suunatakse automaatselt optimaalse asukohaga teenuseeksemplari, m\u00f6\u00f6da mis tahes teenuset\u00f5rgetest, et hoida \u00e4ra v\u00f5i v\u00e4hendada klientidele avalduvat m\u00f5ju.<\/p>\n<p><strong>Intsidendi ulatuse v\u00e4hendamine<\/strong>. Meie eesm\u00e4rk on intsidente v\u00e4ltida, kuid kui need siiski juhtuvad, p\u00fc\u00fcame piirata intsidentide ulatust, kasutades iga teenuse puhul mitut eksemplari, mis asuvad \u00fcksteisest eraldi eri sektsioonides. Lisaks p\u00fc\u00fcame j\u00e4lgimist pidevalt t\u00e4iustada automatiseerimise kaudu, et kiiremini intsidente tuvastada ja neile reageerida.<\/p>\n<p><strong>Rikkeisolatsioon<\/strong>. Samamoodi nagu teenused on koostatud ja neid k\u00e4itatakse p\u00f5him\u00f5ttel \u201eaktiivne\/aktiivne\u201c, mis t\u00e4hendab, et need asuvad \u00fcksteisest lahus eraldi sektsioonides, et \u00fches teenuses ilmnenud rike ei m\u00f5jutaks teist, on ka teenuse koodibaas v\u00e4lja t\u00f6\u00f6tatud sellise sektsioonimisp\u00f5him\u00f5tte j\u00e4rgi, mida nimetatakse rikkeisolatsiooniks. Rikkeisolatsiooni meetmed t\u00e4hendavad inkrementaalkaitset koodibaasis endas. Need meetmed aitavad v\u00e4ltida \u00fches piirkonnas ilmnenud probleemi levimist teistesse t\u00f6\u00f6piirkondadesse. Lisateavet selle kohta ja samuti meie s\u00fcsteemi j\u00e4rjepidevuse tagamise plaani \u00fcksikasjad leiate <a href=\"https:\/\/docs.microsoft.com\/microsoft-365\/enterprise\/ebcm-understanding-ebcm-with-cloud-services\" target=\"_blank\" rel=\"noopener noreferrer\">sellest dokumendist<\/a>.<\/p>\n<p>\u00a0<\/p>\n<p>Kaugt\u00f6\u00f6ga kohandumine v\u00f5ib olla suur v\u00e4ljakutse. M\u00f5istame seda ja oleme valmis pakkuma teile t\u00f6\u00f6riistu, n\u00f5uandeid ja teavet, mis aitavad teil ja teie t\u00f6\u00f6r\u00fchmal seda v\u00e4ljakutset \u00fcletada. R\u00f5\u00f5mustame hea reageerimisv\u00f5ime ja leidlikkuse \u00fcle, mida m\u00f5jutatud koolid, haiglad ja ettev\u00f5tted on COVID-19 puhangu ajal \u00fcles n\u00e4idanud. Meie soov on aidata organisatsioonidel k\u00f5ikjal s\u00e4ilitada sellel keerulisel ajal suhtlusv\u00f5imalused ja viljakas t\u00f6\u00f6.<\/p>\n<p>\u00a0<\/p>\n<h3>KKK<\/h3>\n<p><strong>K. Mis juhtub, kui \u00fcksikisik <a href=\"https:\/\/products.office.com\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener noreferrer\">logib sisse t\u00f6\u00f6- v\u00f5i koolikonto identimisteabega<\/a>?<\/strong><strong><br \/>\nV.<\/strong> Kui \u00fcksikisikul on Teamsi kasutamise litsents, logitakse ta tootesse sisse. Kui isikul pole Teamsi kasutamise litsentsi, logitakse ta tootesse sisse ja ta saab automaatselt Teamsi tasuta litsentsi, mis kehtib kuni 2021. aasta jaanuarini. Sellega kaasneb v\u00f5imalus pidada kuni 250 osalejaga videokoosolekuid ja kuni 10 000 inimesega jagatavaid reaalajas s\u00fcndmusi, salvestamist ja ekraanikuva \u00fchiskasutust, samuti tekstvestlus- ja koost\u00f6\u00f6funktsioone. <a href=\"https:\/\/docs.microsoft.com\/microsoftteams\/teams-exploratory\">\u00dcksikasjad IT-spetsialistidele<\/a>.<\/p>\n<p><strong>K. Mida Teamsi tasuta p\u00f5hiversioon sisaldab?<br \/>\nV.<\/strong> See versioon v\u00f5imaldab piiramatult pidada tekstvestlusi, sisseehitatud r\u00fchma- ja neljasilmak\u00f5nesid (heli- ja videok\u00f5ned), 10 GB failisalvestusruumi t\u00f6\u00f6r\u00fchma jaoks ning 2 GB isiklikku failisalvestusruumi kasutaja kohta. Samuti saate v\u00f5imaluse teha reaalajas koost\u00f6\u00f6d Office\u2019i veebirakenduste kaudu (Word, Excel, PowerPoint ja OneNote). L\u00f5ppkuup\u00e4eva ei ole. \u00dcksikasjad leiate <a href=\"https:\/\/products.office.com\/microsoft-teams\/free\" target=\"_blank\" rel=\"noopener noreferrer\">siit<\/a>.<\/p>\n<p><strong>K. Kas tasuta p\u00f5hiversioonil on kasutajalimiit?<br \/>\nV.<\/strong> Alates 10. m\u00e4rtsist pakume Teamsi tasuta versiooni jaoks v\u00e4rskendusi, millega eemaldatakse kasutajate arvu piirangud.<\/p>\n<p><strong>K. Kas tasuta p\u00f5hiteenuses saab ajastada koosolekuid?<br \/>\nV.<\/strong> Tulevikus teeme kasutajate jaoks v\u00f5imalikuks koosolekute ajastamise. Seni saate teha ekspromptvideokoosolekuid ja -k\u00f5nesid.<\/p>\n<p><strong>K. Kuidas p\u00e4\u00e4sevad IT-administraatorid juurde haridusasutuste jaoks ette n\u00e4htud Teamsile?<\/strong><br \/>\n<strong>V.<\/strong> Teams on alati olnud Office 365 A1 pakkumise osana \u00f5pilastele ja haridust\u00f6\u00f6tajatele tasuta saadaval. P\u00e4\u00e4sete sellele juurde <a href=\"https:\/\/www.microsoft.com\/microsoft-365\/academic\/compare-office-365-education-plans\">siin<\/a>.<\/p>\n<p><strong>K. Kas teil on n\u00f5uandeid kodus t\u00f6\u00f6tamise kohta?<br \/>\nV.<\/strong> Lola Jacobson, \u00fcks meie tehnilistest vanemkirjutajatest, postitas eelmisel n\u00e4dalal <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/microsoft-teams-blog\/4-tips-for-working-from-home-with-microsoft-teams\/ba-p\/1202083\" target=\"_blank\" rel=\"noopener noreferrer\">m\u00f5ned \u00fcldised n\u00f5uanded<\/a>. Ja eile v\u00e4rskendasime saidil docs.Microsoft.com lehte <a href=\"https:\/\/docs.microsoft.com\/microsoftteams\/support-remote-work-with-teams\" target=\"_blank\" rel=\"noopener noreferrer\">Kaugt\u00f6\u00f6tajate toetamine Microsoft Teamsi abil<\/a>. Peagi saabub lisamaterjale, nii et p\u00fcsige lainel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kuna COVID-19 m\u00f5ju kogu maailma inimestele ja riikidele kestab, kasutavad t\u00f6\u00f6r\u00fchmad k\u00f5ikjal kaugt\u00f6\u00f6v\u00f5imalusi.\u00a0Selle n\u00e4dala alguses postitasin kirja Lily Zhengilt, meie kolleegilt Shanghaist, kes kirjeldas, kuidas tema t\u00f6\u00f6r\u00fchm viiruspuhangu ajal kodukontoris t\u00f6\u00f6tades kasutab Microsoft Teamsi. Lily t\u00f6\u00f6r\u00fchm on \u00fcks paljudest. Meie Microsofti meeskond siin Puget Soundis, nagu ka paljud teised selle piirkonna ettev\u00f5tted, julgustame meeskondi t\u00f6\u00f6tama<\/p>\n","protected":false},"author":3368610,"featured_media":2779,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[146],"product":[148,182],"audience":[199,193,214],"tags":[],"coauthors":[222],"class_list":["post-2777","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-news","product-microsoft-365","product-teams","audience-education","audience-enterprise","audience-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Meie lubadus klientidele viirusest COVID-19 tingitud eriolukorras<\/title>\n<meta name=\"description\" content=\"Kuna COVID-19 m\u00f5ju kogu maailma inimestele ja riikidele kestab, otsustavad t\u00f6\u00f6tajad k\u00f5ikjal \u00fcle minna kaugt\u00f6\u00f6le. T\u00e4nu Microsoft Teamsile saavad nad \u00fche lahenduse kaudu pidada tekstvestlusi, helistada, \u00f5ppida ja koost\u00f6\u00f6d teha.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/et-ee\/microsoft-365\/blog\/2020\/03\/05\/our-commitment-to-customers-during-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"et_EE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meie lubadus klientidele viirusest COVID-19 tingitud eriolukorras\" \/>\n<meta property=\"og:description\" content=\"Kuna COVID-19 m\u00f5ju kogu maailma inimestele ja riikidele kestab, otsustavad t\u00f6\u00f6tajad k\u00f5ikjal \u00fcle minna kaugt\u00f6\u00f6le. 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