Here at Microsoft, we have a rich IT history that we look to for inspiration and clarity as we help build the future of technology, especially in the burgeoning generative AI space. There are few on our team who understand this better than Patrice Trousset.

In his more than 25 years at Microsoft, Trousset has lived through important moments in our history and has learned a thing or two. It remains his goal to share his experience and help future leaders understand where we’ve been to better prepare the company for where we are going. His ultimate message? “The only limit is the imagination,” Trousset says.

In part two of our interview with Trousset, we hear about some of his best memories from his storied career. Often, these moments revolve around the people he had the pleasure of working with, customers and teammates included.

Click through here to view our “Pivot to generative AI” part one of our series with Trousset.

• Learn more about Microsoft Azure AI.
• Sign up for a free Azure AI Studio trial by signing up for a free Microsoft Azure account.

• Explore the spotlight on Digital Transformation collection.
• Discover reinventing Microsoft’s Employee Experience for a hybrid world.
• Unpack the digital transformation through mastery of the Microsoft employee experience.

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Microsoft has been digitally transforming since long before the term became a buzzword. In fact, it’s that spirit of continuous transformation and innovation that has enabled the company to pivot and embrace generative AI internally so quickly, says Patrice Trousset, a longtime member of our IT organization, Microsoft Digital Employee Experience.

Trousset would know since he’s been part of IT at Microsoft for so long—more than 25 years—that he is an unofficial historian. Watch this interview with him, the first of a two-part series where he shares how our long history of focusing on the experience our employees have at work has set us up to be ready for our shift to generative AI.

“The purpose has always been the same, even if the role has changed: Support, simplify, optimize everything for our end users, our employees and the organization—to make their lives easier,” Trousset says. “So, every morning when I have my nose in my coffee cup, I’m thinking about that.”

• Learn more about Microsoft Azure AI.
• Sign up for a free Azure AI Studio trial by signing up for a free Microsoft Azure account.

• Read more about how Microsoft’s IT legacy is powering its future.
• Explore the spotlight on Digital Transformation collection.
• Discover reinventing Microsoft’s Employee Experience for a hybrid world.
• Unpack the digital transformation through mastery of the Microsoft employee experience.

The post How Microsoft’s pivot to generative AI is being fueled by its rich IT history appeared first on Inside Track Blog.

In our latest spotlight video, Inside Track leader Keith Boyd sits down with Principal Software Engineer and Microsoft Digital AI leader Rajamma Krishnamurthy to discuss generative AI as a disruptive force in the industry.

In the video you’ll learn more about the potential of generative AI to revolutionize the employee experience—for Microsoft and for our customers. You’ll hear Rajamma’s ideas about experiences that could be improved immediately, as well as some of the ethical considerations for IT leaders before they inject AI into their solutions.

• Learn how we’re driving Microsoft’s transformation with AI.
• See how we’re upgrading Microsoft’s core Human Resources system with SAP SuccessFactors.
• Find out how we’re upgrading Microsoft’s HR internal systems.
• Check out how we’re enabling advanced HR analytics and AI with Microsoft Azure Data Lake.

The post How AI will change the employee experience at Microsoft—and at your organization appeared first on Inside Track Blog.