{"id":10263,"date":"2020-09-04T16:24:00","date_gmt":"2020-09-04T23:24:00","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=10263"},"modified":"2023-06-12T15:45:52","modified_gmt":"2023-06-12T22:45:52","slug":"monitoring-sap-end-to-end-on-azure","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/monitoring-sap-end-to-end-on-azure\/","title":{"rendered":"Monitoring SAP end to end on Azure"},"content":{"rendered":"
This content has been archived, and while it was correct at time of publication, it may no longer be accurate or reflect the current situation at Microsoft.<\/p>\n<\/div>\n<\/div>\n
Our monitoring platform for SAP uses\u202fMicrosoft Azure\u202fmonitoring\u202ftools to provide\u202fend-to-end\u202fbusiness process\u202fand platform\u202fhealth management\u202ffor one of\u202fthe largest SAP instances in the world.\u202fThis\u202fplatform helps\u202fus\u202fkeep\u202fSAP operating consistently and efficiently. It also provides leadership a comprehensive\u202fassessment\u202fof\u202fenterprise-level\u202fbusiness-process health.<\/p>\n
Microsoft Digital created a monitoring platform that uses Microsoft Azure monitoring tools to provide end-to-end business process and platform monitoring for one of the largest SAP instances in the world. Our monitoring platform helps our management teams keep SAP operating consistently and efficiently. The platform also helps key business users examine process flows and provides leadership a comprehensive assessment of enterprise-level business-process health.<\/p>\n
Like many enterprises, Microsoft uses SAP\u2014the global enterprise resource planning (ERP) software solution\u2014to run various business operations. Our SAP environment is critical to our business performance, and it\u2019s directly connected to most of our business processes. SAP offers functionality for enterprise services at Microsoft, such as human resources, finance, supply-chain management, and commerce.<\/p>\n
SAP provides an agile infrastructure, minimizing downtime, risks, and costs, and it improves employee efficiencies to power our digital transformation. Our enterprise SAP environment exists on a large scale. The size and scope statistics for ERP, our SAP production system, include:<\/p>\n
We host 100 percent of our SAP environment in Azure. Running SAP on Azure allows us to leverage the breadth of Azure functionality and integrated SAP features as our business grows and changes. Additionally, Azure helps us combat infrastructure underutilization and overprovisioning, and allows us to quickly and easily scale up and scale down our SAP systems to meet our immediate business needs.<\/p>\n
SAP infrastructure and operations monitoring is a massive undertaking. Relevant real-time and historical data from SAP ensures that our business runs efficiently. Our business leaders need to know the health of business processes that SAP drives and supports. Our engineering and service teams need to understand how our SAP infrastructure and application layers operate. Our partners and external teams need to understand the health of the interface between SAP and the external systems that they use. In all these scenarios, stakeholders need a manageable, accessible solution that provides the monitoring results that they require.<\/p>\n
Monitoring our SAP infrastructure begins with understanding how it operates. We approach SAP management and implementation at Microsoft based on four distinct layers. These layers define the functional, operational, and management separation that exists within our SAP environment:<\/p>\n
Figure 1 depicts the SAP monitoring multilayer telemetry structure.<\/p>\n Our solution architecture relies on Azure Monitor and supporting cloud technologies to fully instrument the infrastructure and application foundation layers of our SAP environment on Azure. At the most granular level, we monitor each of the more than 900 Azure virtual machines that run within our SAP environment. We use both Windows VMs running Microsoft SQL Server and Linux VMs running HANA. Our monitoring process includes the following:<\/p>\n Figure 2 depicts the SAP monitoring architecture.<\/p>\n Our application of monitoring for SAP on Azure is a continually evolving process. We\u2019ve identified several considerations and best practices that have helped us optimize the SAP monitoring environment, including:<\/p>\n As our SAP environment grows and changes, we\u2019re examining new ways to improve our monitoring capabilities and create increased monitoring benefits across the SAP landscape. We\u2019re incorporating predictive analytics into many of our monitoring streams to identify trends and perform predictive root-cause analysis for issues before they become a problem for our users. For example, identifying a sequence of events that frequently result in system downtime will allow us to recognize the event chain early and mitigate the issue quickly. We\u2019re also investigating automation options for on-demand resource scaling, self-healing, and configuration-drift prevention.<\/p>\n We\u2019re continually refining and improving our SAP monitoring solution on Azure. The single-platform solution built on Azure Monitor enables us keep key business users informed of business-process flow, provides a complete assessment of business-process health to our leadership, and helps our engineering teams create a more robust and efficient SAP environment. Telemetry and business-driven monitoring have transformed the visibility into our SAP environment on Azure, and our continuing journey toward deeper business insights, intelligence, and automation is making our entire business better.<\/p>\n","protected":false},"excerpt":{"rendered":" This content has been archived, and while it was correct at time of publication, it may no longer be accurate or reflect the current situation at Microsoft. Our monitoring platform for SAP uses\u202fMicrosoft Azure\u202fmonitoring\u202ftools to provide\u202fend-to-end\u202fbusiness process\u202fand platform\u202fhealth management\u202ffor one of\u202fthe largest SAP instances in the world.\u202fThis\u202fplatform helps\u202fus\u202fkeep\u202fSAP operating consistently and efficiently. It also provides…<\/p>\n","protected":false},"author":146,"featured_media":10264,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[1],"tags":[],"coauthors":[674],"jetpack_publicize_connections":[],"yoast_head":"\nSolution architecture<\/h3>\n
\n
\n
Considerations and best practices<\/h2>\n
\n
Looking forward<\/h2>\n
Conclusion<\/h2>\n