{"id":11953,"date":"2023-08-03T03:00:27","date_gmt":"2023-08-03T10:00:27","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=11953"},"modified":"2023-08-03T13:18:40","modified_gmt":"2023-08-03T20:18:40","slug":"informing-the-influencers-the-microsoft-365-experience-insights-dashboard-empowers-adoption","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/informing-the-influencers-the-microsoft-365-experience-insights-dashboard-empowers-adoption\/","title":{"rendered":"Informing the influencers: The Microsoft 365 Experience insights dashboard empowers adoption"},"content":{"rendered":"
A new trend is emerging in IT.<\/p>\n
Technical professionals are increasingly responsible for supporting adoption activities and helping their organizations ensure they\u2019re maximizing their tech investments and making important technology decisions. As a result of these trends, a new category of role is springing up within and alongside IT departments: the technology decision influencer (TDI).<\/p>\n
To support their work, we designed the Experience insights dashboard, a new feature for the Microsoft 365 admin center that\u2019s now available as a public preview for our customers. It provides crucial insights for TDIs across product usage, feedback, views on help articles, and more.<\/p>\n
Within Microsoft, the dashboard is helping our change management professionals understand how employees use Microsoft 365, their pain points, and where they need support. As a result, we\u2019re driving more streamlined, effective, compliant usage across our organization.<\/p>\n
[<\/em><\/strong>Read more about a foundation for modern collaboration: Microsoft 365 bolsters teamwork.<\/em><\/a> Discover how Microsoft used change management best practices to launch a new business intelligence platform.<\/em><\/a> Explore how Microsoft enables a modern support experience.<\/em><\/a> Unpack how Microsoft communicates with employees directly using Teams.<\/em><\/a>]<\/em><\/p>\n The rise of the TDI is closely linked to rapid changes in the working world. Fast-moving digital transformation combined with the move to hybrid work and the consumerization of IT mean that technical professionals are responsible for going the extra mile to empower users. They help employees do more with less, create a positive experience for users, and ensure their companies get the most out of their IT investments.<\/p>\n <\/p>\nConnecting IT and business through technology decision influencers<\/strong><\/h2>\n