{"id":16442,"date":"2024-09-12T08:00:00","date_gmt":"2024-09-12T15:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=16442"},"modified":"2024-09-26T12:40:35","modified_gmt":"2024-09-26T19:40:35","slug":"using-microsoft-copilot-as-a-trusted-advisor-for-your-six-sigma-projects","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/using-microsoft-copilot-as-a-trusted-advisor-for-your-six-sigma-projects\/","title":{"rendered":"Using Microsoft 365 Copilot as a trusted advisor for your Six Sigma projects"},"content":{"rendered":"\n<figure class=\"wp-block-image alignright size-large\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/11\/Microsoft-Digital-Video-300x120.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Editor\u2019s note: This is the second video in our ongoing series that showcases our in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can use Microsoft 365 Copilot as your trusted advisor throughout continuous improvement projects like those that use the Six Sigma DMAIC phases of Define, Measure, Analyze, Improve, and Control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jan Aaare will show you how\u2014watch his video to see how he does it.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cCopilot will give you ideas on what direction to take your Six Sigma projects,\u201d says Aarre, a continuous improvement consultant on the Service Improvement Centre of Excellence team at Microsoft. \u201cIt can also help you structure and be more efficient with them.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">The first step in any Six Sigma project is to create a project charter. The charter outlines the project\u2019s objectives, scope, timeline, and team structure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By providing a detailed prompt to Copilot, Aarre was able to quickly draft a comprehensive project charter. His prompt included the project\u2019s context, objectives, scope, and expected outcomes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Measurement phase:&nbsp;<\/strong>Defining the process and identifying key metrics is crucial. Copilot can help create a SIPOC (suppliers, inputs, process, outputs, customers) diagram. In Aarre\u2018s case, Copilot used the project details from the prompt to generate a SIPOC diagram that outlined the high-level process steps, providing a solid foundation for further analysis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Analyze phase:<\/strong>&nbsp;Understanding the voice of the customer critical. Aarre asked Copilot to draft 15 VoC statements regarding dissatisfaction with query resolution times. These samples helped translate customer feedback into critical to quality (CTQ) metrics, facilitating a focused analysis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Improve phase:<\/strong>&nbsp;In the Improve phase, identifying root causes and brainstorming solutions are key activities. Copilot assists in creating fishbone (Ishikawa) diagrams and conducting \u201c5 Whys\u201d analysis. By feeding project-specific data into Copilot, Aarre received structured diagrams and analyses that could be further refined in team brainstorming sessions. Suggestions from Copilot provided a head start, enabling more productive discussions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Control phase:&nbsp;<\/strong>Copilot can help outline statistical process control (SPC) techniques, such as control charts and other methods to monitor and prevent process deviations. Although Copilot doesn\u2019t generate control charts, it offers a clear structure and explanation of SPC, aiding in the development of control plans.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Using Microsoft 365 Copilot as a trusted advisor for your Six Sigma projects\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/hByDrWRZnWU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\"><em>Jan Aarre how he uses Microsoft 365 Copilot to help with his Six Sigma projects.<\/em><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to go deeper on this topic, Aaare has recorded this series of videos on these Six Sigma phases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.youtube.com\/watch?v=8qnQnRnIZPA\" target=\"_blank\" rel=\"noreferrer noopener\">Video 1: Overview<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.youtube.com\/watch?v=-Us-57ADoMQ\" target=\"_blank\" rel=\"noreferrer noopener\">Video 2: Measurement<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.youtube.com\/watch?v=oMgyRnpEibg\" target=\"_blank\" rel=\"noreferrer noopener\">Video 3: Analyze<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.youtube.com\/watch?v=Y7RSXh9YFxg\" target=\"_blank\" rel=\"noreferrer noopener\">Video 4: Improve<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.youtube.com\/watch?v=rVpxmyq4Mgw\" target=\"_blank\" rel=\"noreferrer noopener\">Video 5: Control<\/a><\/li>\n<\/ul>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"124\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways.png\" alt=\"Key Takeaways\" class=\"wp-image-7448\" style=\"width:300px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways-300x74.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some tips for using Microsoft 365 Copilot as part of your Six Sigma processes:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">Precision in prompting: The quality of outputs from Copilot depends heavily on the clarity and specificity of the prompts. Crafting detailed and prescriptive prompts ensures accurate and useful results.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Contextual integration: By providing comprehensive project context, Copilot can generate more relevant and actionable insights. Repeatedly incorporating the project\u2019s details into prompts helps maintain continuity and relevance.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Iterative feedback loop: Continuously refining prompts based on outputs from Copilot enhances the usefulness and quality of outputs. Providing feedback helps Copilot improve over time, ensuring ongoing enhancement of its capabilities.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">High data quality: Clear and concise data is essential. Well-defined project information leads to more accurate and useful outputs from Copilot.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Collaborative brainstorming: Using Copilot to generate initial ideas and structures can significantly boost team brainstorming sessions. Combining suggestions from Copilot with team input leads to more comprehensive solutions.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-2 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-medium is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"68\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-300x68.png\" alt=\"Try it out\" class=\"wp-image-11919\" style=\"width:360px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-300x68.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-1024x234.png 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-768x175.png 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out.png 1319w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/enterprise\/copilot-for-microsoft-365?OCID=InsideTrack_Product_10652\" target=\"_blank\" rel=\"noreferrer noopener\">Check out Microsoft 365 Copilot.<\/a><\/p>\n<\/div>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"135\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links.png\" alt=\"Related links\" class=\"wp-image-7482\" style=\"width:300px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links-300x81.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/showcasing-how-our-product-managers-are-using-microsoft-copilot\/\">Watch the first video in our Copilot Champs series: Showcasing how our product managers are using Microsoft 365 Copilot.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/getting-your-microsoft-365-copilot-training-right\/\">Watch the third blog post in our Copilot Champs series: Getting your Microsoft 365 Copilot training right.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/driving-copilot-for-microsoft-365-adoption-with-our-copilot-champs-community\/\">Learn more about how our Copilot Champs Community is helping is drive Microsoft 365 Copilot adoption here at Microsoft.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/adoption.microsoft.com\/en-us\/become-a-champion\/\" target=\"_blank\" rel=\"noreferrer noopener\">Interested in becoming a Copilot Champ? Sign up for our program.<\/a>&nbsp;<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/05\/Customer-Survey-580x85-1.png\" alt=\"We'd like to hear from you!\" style=\"width:580px\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list is-style-list-no-bullets\">\n<li class=\"wp-block-list-item\"><a href=\"mailto:msitstaff@microsoft.com\">Want more information? Email us and include a link to this story and we\u2019ll get back to you.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/forms.office.com\/r\/czbs6PptPe\" target=\"_blank\" rel=\"noreferrer noopener\">Please share your feedback with us\u2014take our survey and let us know what kind of content is most useful to you.<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Editor\u2019s note: This is the second video in our ongoing series that showcases our in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft 365 Copilot. You can use Microsoft 365 Copilot as your trusted advisor throughout continuous improvement projects like those that use the Six Sigma DMAIC phases of Define, Measure, Analyze, [&hellip;]<\/p>\n","protected":false},"author":67,"featured_media":16444,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[35],"tags":[741,826],"coauthors":[227],"class_list":["post-16442","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-post-format-video","tag-copilot","tag-six-sigma","m-blog-post"],"jetpack_publicize_connections":[],"yoast_head":"<!-- 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