{"id":18191,"date":"2025-10-02T09:00:00","date_gmt":"2025-10-02T16:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=18191"},"modified":"2025-12-10T08:05:54","modified_gmt":"2025-12-10T16:05:54","slug":"unlocking-enterprise-ai-extensibility-at-microsoft-with-microsoft-copilot-studio","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/unlocking-enterprise-ai-extensibility-at-microsoft-with-microsoft-copilot-studio\/","title":{"rendered":"Unlocking enterprise AI extensibility at Microsoft with Microsoft Copilot Studio"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Microsoft 365 Copilot extensibility is a revolutionary new framework for advancing enterprise AI. By creating their own agents, individuals and teams can customize Copilot\u2019s behavior with additional instructions, grounding, and actions, all while providing a clear and discoverable entry point in the tool\u2019s user interface.<\/p>\n\n\n\n<aside class=\"wp-block-group aside-for-guide has-white-200-background-color has-background has-global-padding is-content-justification-right is-layout-constrained wp-container-core-group-is-layout-60c5958e wp-block-group-is-layout-constrained\" style=\"border-radius:10px;margin-top:var(--wp--preset--spacing--spacing-8);margin-bottom:var(--wp--preset--spacing--spacing-8);padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-298f84b7 wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"132\" height=\"132\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Engage-with-our-experts_blogs.png\" alt=\"\" class=\"wp-image-20636\" style=\"width:48px\"\/><\/figure>\n\n\n\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Engage with our experts!<\/strong><\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4)\">Customers or Microsoft account team representatives from Fortune 500 companies are welcome to <a href=\"mailto:msitstaff@microsoft.com\">request a virtual engagement<\/a> on this topic with experts from our Microsoft Digital team.<\/p>\n<\/aside>\n\n\n\n<p class=\"wp-block-paragraph\">These agents help employees reach beyond Microsoft Graph and Microsoft 365 applications to do their work more thoroughly and efficiently. By empowering users to experiment with AI-driven assistance and capabilities internally at Microsoft, we\u2019re unlocking efficiency, process automation, and data-driven insights tailored to specific individuals\u2019 or teams\u2019 needs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One tool is making Copilot extensions accessible to more employees than ever before: Microsoft Copilot Studio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This low-code solution makes it possible for both technical and non-technical users to create their own agents and tailor Copilot\u2019s capabilities to their work. At Microsoft Digital, the company\u2019s IT organization, we\u2019re the first to implement Copilot Studio and develop a methodology for empowering our employees to create while establishing guardrails to keep our organization\u2019s data safe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result, we\u2019ve built best practices that help us protect employees while enabling helpful agents\u2014from individualized tools to organization-wide utilities. We\u2019ve also learned lessons that can help customers navigate their own Copilot Studio journey.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Extending enterprise AI with Microsoft Copilot Studio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/microsoft-copilot-studio\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Copilot Studio<\/a>, a part of Microsoft Power Platform, empowers employees to build their own agents or use them to extend Microsoft 365 Copilot\u2019s value. It uses the same low-code connector model as Power Platform to power actions through first-party and third-party services.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cCopilot Studio is a way for a non-technical person to spin up an agent quickly.\u201d<\/p>\n<cite>Amy Rosenkranz, principal product manager, Copilot Extensibility, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">As a result, users can create their own agents tailored to specific professional needs and business functions. These agents can narrow the focus of knowledge within the Microsoft 365 Graph, reach outside of it, and even take actions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are several ways to create agents. They range from simple natural language queries in Copilot Studio agent builder through Copilot Chat in Microsoft Teams and SharePoint to the full-featured Copilot Studio graphical authoring environment to a combination of Copilot Studio and Azure AI.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cCopilot Studio is a way for a non-technical person to spin up an agent quickly,\u201d says Amy Rosenkranz, principal product manager responsible for Copilot extensibility at Microsoft Digital. \u201cYou can pull from a SharePoint site, from a graph connector, or from the web, and so employees are using it to tailor their experience to their business process.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Building agents with Copilot Studio<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"463\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Building_agents_with_Copilot_Studio_graphic-1024x463.png\" alt=\"Images of Copilot Studio agent builder and the Copilot Studio full-featured authoring environment side-by-side.\" class=\"wp-image-18199\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Building_agents_with_Copilot_Studio_graphic-1024x463.png 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Building_agents_with_Copilot_Studio_graphic-300x136.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Building_agents_with_Copilot_Studio_graphic-768x347.png 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Building_agents_with_Copilot_Studio_graphic.png 1293w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Microsoft Copilot Studio lets creators build their own agents through natural language queries or a low-code graphical authoring environment.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Eileen-Zhou.png\" alt=\"A photo of Zhou.\" class=\"wp-image-21030\" style=\"width:150px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Eileen-Zhou.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Eileen-Zhou-300x300.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Eileen-Zhou-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cThere\u2019s an important role for Copilot Studio in helping customize the solutions our employees create, whether they want to use existing functionality, extend their knowledge, or expand their skill compatibility.\u201d<\/p>\n<cite>Eileen Zhou, senior program manager, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Ultimately, the goal is to help employees work more efficiently by putting them in the driver\u2019s seat through the power of self-directed agent creation. It also helps alleviate strain on business functions by getting people to the answers they need faster, without the need for human intervention.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThere\u2019s an important role for Copilot Studio in helping customize the solutions our employees create, whether they want to use existing functionality, extend their knowledge, or expand their skill compatibility,\u201d says Eileen Zhou, senior program manager in Microsoft Digital. \u201cAnd it provides opportunities for both non-technical creators who want to create individualized solutions and people with advanced knowledge who are building more enterprise-focused agents.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To empower our employees for this kind of creativity, we needed to put guardrails in place that ensure they can build agents confidently without putting themselves or the company at risk.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Managing the scale and sophistication of Copilot Studio creations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Building guardrails around agent production meant developing a system for classifying them according to their purpose, reach, and potential risk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On one end of the spectrum, simple retrieval agents might only access content that individuals author and own. Non-technical employees typically create this kind of agent through natural language prompts in Copilot Studio agent builder.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cThere\u2019s a time and place for personal agents that integrate with business workflows, but if something is a business-critical service, we need to think security-first.\u201d<\/p>\n<cite>Jake Visser, principal architect manager, Copilot and AI apps<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">On the other end, more elaborate tools\u2014task or autonomous agents that combine knowledge, action, and orchestration\u2014need to cross data boundaries to accomplish their work. More technically advanced IT employees and professional developers build these agents for larger-scale business functions using the full-featured Copilot Studio authoring environment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Agent capabilities<\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"451\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Agent_capabilities_graphic-1024x451.png\" alt=\"A graphic outlining three different kinds of agents: retrieval, task, and autonomous.\" class=\"wp-image-18200\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Agent_capabilities_graphic-1024x451.png 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Agent_capabilities_graphic-300x132.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Agent_capabilities_graphic-768x339.png 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/02\/10671_Agent_capabilities_graphic.png 1275w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Different kinds of agents have different capabilities, and their escalating access and reach demands protective procedures and policies.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">This simple taxonomy doesn\u2019t capture the whole picture though. As a result of the varying reaches and risk profiles for different agents, we tend to group them into three categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">Personal self-service agents created by employees to meet highly individual business needs.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Line-of-business agents created by individual organizations within Microsoft to fulfil discipline-specific work functions.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Agents intended for publishing across the entire organization.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIf an employee is building a service, we need to manage it like a service,\u201d says Jake Visser, principal architect manager for Copilot and AI apps. \u201cThere\u2019s a time and place for personal agents that integrate with business workflows, but if something is a business-critical service, we need to think security-first.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Microsoft Digital is responsible for developing and enforcing guidelines for managing those services.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Aisha-Hasan.png\" alt=\"A photo of Hasan.\" class=\"wp-image-21035\" style=\"width:150px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Aisha-Hasan.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Aisha-Hasan-300x300.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Aisha-Hasan-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cThanks to our early experiences with Copilot Studio, we\u2019ve been able to develop gates and controls based on the type of agents that creators want to build.&#8221;<\/p>\n<cite>Aisha Hasan, Power Platform and Copilot Studio product manager, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Governance, processes, and policy for enabling Microsoft Copilot Studio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Establishing guardrails around the different agents our employees can create in Microsoft Copilot Studio involved asking a lot of questions. What Power Platform features apply to Copilot Studio workflows? What additional areas of risk do agents introduce? How can we build policies and processes around low-code AI creations? How can we help employees understand the implications of the agents they create?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThanks to our early experiences with Copilot Studio, we\u2019ve been able to develop gates and controls based on the type of agents that creators want to build,\u201d says Aisha Hasan, Power Platform and Copilot Studio product manager for Microsoft Digital. \u201cThrough predetermined groups and rules, we can allow freedom and experimentation at different scales without putting our internal tenant at risk.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since Copilot Studio exists within Power Platform, that tool\u2019s capabilities provided a solid foundation for managing agents. We have extensive experience <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/guidance\/adoption\/admin-best-practices\" target=\"_blank\" rel=\"noreferrer noopener\">empowering citizen developers while maintaining good governance through Microsoft Power Platform<\/a>. So it was easy for us to apply <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/guidance\/adoption\/admin-best-practices\" target=\"_blank\" rel=\"noreferrer noopener\">existing administration and governance best practices<\/a> to this new framework.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the outset of our journey, we already had <a href=\"https:\/\/learn.microsoft.com\/en-us\/connectors\/custom-connectors\/\" target=\"_blank\" rel=\"noreferrer noopener\">robust systems in place for securing custom connectors<\/a>, and <a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/getting-the-most-out-of-generative-ai-at-microsoft-with-good-governance\/\">Microsoft 365\u2019s built-in governance capabilities ensure Microsoft 365 agents respect our labeling taxonomy and the policies it articulates<\/a>. Finally, we have <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/release-plan\/2024wave2\/power-platform-governance-administration\/turn-sharing-off-copilot-studio\" target=\"_blank\" rel=\"noreferrer noopener\">the power to introduce sharing limits<\/a> that restrict how widely creators can distribute agents depending on their purpose and scope.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Together, these features and capabilities helped us extend existing administration and governance structures to the new world of agents. But thoughtful process and policy are equally important.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For the simpler self-service agents that individual employees create and use, we\u2019re able to define our policies at the Copilot Studio environment level. Tenant administrators and partners on the Microsoft Security team apply data loss prevention policies to configure what individual employees can and can\u2019t do. At this level, everyone in the company has the same configuration and tools available, and automation largely handles agent reviews and assessments based on pre-configured settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more wide-reaching apps that operate at the line-of-business level or that we might publish enterprise-wide, we need to apply greater rigor. Thanks to our experience administrating and governing Power Platform, Microsoft Digital already had a robust process in place to review internally created enterprise apps. Discipline-specific professionals in security, privacy, and other spaces conduct these reviews to ensure internal teams meet our high standards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By building onto that structure, we\u2019ve updated our custom environment review process for agents created in Copilot Studio. We step through a review process that includes phases for security assessments, threat modeling, privacy assessments, and Responsible AI reviews.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our goal is to properly scope our governance controls into what people are building. If we can easily enable things we consider low-risk like retrieval agents, we let employees build those in their personal development environment, but more powerful or far-reaching custom agents require more thorough oversight.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Configuration, review, and assessment are only parts of the puzzle. We also flighted user awareness efforts to help employees understand not just how to use Copilot Studio, but also its implications for security, privacy, and Responsible AI.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These campaigns included field readiness through Viva Learning, <a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/driving-copilot-for-microsoft-365-adoption-with-our-copilot-champs-community\/\">Copilot Champs sessions<\/a>, newsletters, marketing campaigns through Viva Amplify, office hours, internal roadshows, and elite programs. We even launched an agent-building contest that invited employees to design whatever they liked.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Providing employees with opportunities for learning and experimentation has helped jumpstart interest in creating agents. Together with product features, process, and policy, it ensures we unlock the full value of Copilot Studio safely and effectively.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Unlocking Copilot Studio value<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With the freedom to create using Microsoft Copilot Studio and the protection of robust guardrails, individuals and teams are flexing their imaginations to create highly useful agents. We\u2019re in the early days of our own Copilot extensibility journey, but agents are already driving faster and more accurate access to information and greater productivity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two examples stand out:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">The IDEAS Copilot, a retrieval agent, empowers informed decision-making by democratizing access to our IDEAS knowledge base and its insights on app usage. Through natural language queries, IDEAS lets users take action on crucial usage data without the need for technical expertise.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/boosting-hr-and-it-services-at-microsoft-with-our-new-employee-self-service-agent-in-microsoft-365-copilot\/\">The Employee Self-Service Agent in Microsoft 365 Copilot<\/a>, a more advanced and organization-spanning agent, provides access to HR, IT, and facilities-related information and tools through two interfaces: Copilot or our company sites.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">As the capabilities of Copilot Studio continue to grow, Microsoft Digital is actively collaborating with the product team to ensure administration and governance features keep pace with its technical elements. Our experience as the first and largest adopters of this new framework mean that every lesson we learn internally helps the product accommodate businesses\u2019 needs more effectively.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright is-resized is resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/05\/David-Johnson.png\" alt=\"A photo of Johnson.\" class=\"wp-image-20994\" style=\"width:150px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/05\/David-Johnson.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/05\/David-Johnson-300x300.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/05\/David-Johnson-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cEveryone wants to move fast, and people are enthusiastic to explore this new framework for enterprise AI. Our guiding principle is making the product secure by default so businesses can make it happen safely.&#8221;<\/p>\n<cite>David Johnson, principal program manager, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks to our experience at Microsoft, the product has incorporated several new features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">A set of controls for Copilot Studio connectors that allow guardrails for self-service.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The ability to specify data sources including SharePoint sites, public URLs, internal documents, or others.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Connector endpoint filtering that lets administrators govern the SharePoint sites and other connectable endpoints when creators build apps, flows, or agents.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Different channels for publishing agents, like Microsoft Teams, websites, or integrations into tools like Dynamics 365.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Suggested configuration defaults, for example requiring authentication so people can\u2019t create anonymous Copilots.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Between built-in features and emerging best practices, Copilot Studio is unlocking the freedom to create like never before while maintaining organizational safety. For our customers and Copilot users, that means multiplying AI\u2019s impact by setting employees free to create tools that will help them do their work faster, better, more creatively, and more insightfully.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cEveryone wants to move fast, and people are enthusiastic to explore this new framework for enterprise AI,\u201d says David Johnson, principal program manager architect for governance at Microsoft Digital. \u201cOur guiding principle is making the product secure by default so businesses can make it happen safely.\u201d<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Key-takeaways-badge.png\" alt=\"\" class=\"wp-image-19493\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Key-takeaways-badge.png 190w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Key-takeaways-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">Key takeaways<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some tips for getting started with Copilot Studio at your company:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><strong>Have an all-up tenant strategy.<\/strong>&nbsp;Create separate Power Platform environments based on what people want to build, what data they want to use, and what controls you need as a result.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Take this opportunity to&nbsp;<strong>make sure that your governance is up to date<\/strong>&nbsp;and aligns properly between Power Platform and Microsoft 365.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Educating your users is key.<\/strong>&nbsp;Recognize that most difficulties arise from inefficiency and error, not nefarious intention.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Evaluate your risk tolerance<\/strong>&nbsp;for different kinds of Copilot Studio creation and structure your security and governance efforts around that.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Take advantage of dev environments<\/strong>&nbsp;to learn and practice.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Try-it-out-badge.png\" alt=\"\" class=\"wp-image-19492\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Try-it-out-badge.png 190w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Try-it-out-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">Try it out<\/p>\n<\/div>\n\n\n\n<ul class=\"wp-block-list is-style-list-no-bullets\">\n<li class=\"wp-block-list-item\">Curious what Copilot Studio can accomplish for your business?&nbsp;<a href=\"https:\/\/copilotstudio.microsoft.com\/tryit?OCID=InsideTrack_Product_10671\" target=\"_blank\" rel=\"noreferrer noopener\">Try a demo here<\/a>.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Related-links-badge.png\" alt=\"\" class=\"wp-image-19491\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Related-links-badge.png 190w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Related-links-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">Related links<\/p>\n<\/div>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--spacing-20)\" class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/riding-the-wave-of-agents-washing-over-microsoft-with-good-governance\/\">Learn how we\u2019re using good governance to ride the wave of agents washing over Microsoft.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/ai-powered-agents-in-action-how-were-embracing-this-new-agentic-moment-at-microsoft\/\">Find out how we\u2019re embracing this new \u2018agentic\u2019 moment at Microsoft.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/deploying-copilot-for-microsoft-365-in-four-chapters\/\">Check out our guide for deploying and driving adoption of Microsoft 365 Copilot at your company.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/unlocking-enterprise-ai-extensibility-at-microsoft-with-microsoft-copilot-studio\/\">Discover how we\u2019re driving deeper AI value with Copilot extensibility.<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Wed-like-to-hear-from-you-badge.png\" alt=\"\" class=\"wp-image-19490\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Wed-like-to-hear-from-you-badge.png 190w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Wed-like-to-hear-from-you-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">We&#8217;d like to hear from you!<\/p>\n<\/div>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--spacing-20)\" class=\"wp-block-list is-style-list-no-bullets\">\n<li class=\"wp-block-list-item\"><a href=\"mailto:msitstaff@microsoft.com\">Want more information? Email us and include a link to this story and we\u2019ll get back to you.<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n<p><!-- \/wp:post-content --><\/p>","protected":false},"excerpt":{"rendered":"<p>Microsoft 365 Copilot extensibility is a revolutionary new framework for advancing enterprise AI. By creating their own agents, individuals and teams can customize Copilot\u2019s behavior with additional instructions, grounding, and actions, all while providing a clear and discoverable entry point in the tool\u2019s user interface. Engage with our experts! Customers or Microsoft account team representatives [&hellip;]<\/p>\n","protected":false},"author":115,"featured_media":18193,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[71,1],"tags":[199,880,881,263,827],"coauthors":[622],"class_list":["post-18191","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-uncategorized","tag-ai","tag-microsoft-copilot-studio","tag-developer-tools","tag-microsoft-365","tag-microsoft-365-copilot","m-blog-post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Unlocking enterprise AI extensibility at Microsoft with Microsoft Copilot Studio - 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