{"id":18994,"date":"2025-05-01T09:00:00","date_gmt":"2025-05-01T16:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=18994"},"modified":"2026-01-21T14:29:18","modified_gmt":"2026-01-21T22:29:18","slug":"eliminating-mundane-repetitive-tasks-with-our-new-microsoft-teams-app","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/eliminating-mundane-repetitive-tasks-with-our-new-microsoft-teams-app\/","title":{"rendered":"Eliminating mundane repetitive tasks with our new Microsoft Teams app"},"content":{"rendered":"\n<aside class=\"wp-block-group aside-for-guide has-white-200-background-color has-background has-global-padding is-content-justification-right is-layout-constrained wp-container-core-group-is-layout-3f1abf08 wp-block-group-is-layout-constrained\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-298f84b7 wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"132\" height=\"132\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Engage-with-our-experts_blogs.png\" alt=\"\" class=\"wp-image-20636\" style=\"width:48px\"\/><\/figure>\n\n\n\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Engage with our experts!<\/strong><\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4)\">Customers or Microsoft account team representatives from Fortune 500 companies are welcome to <a href=\"mailto:msitstaff@microsoft.com\">request a virtual engagement<\/a> on this topic with experts from our Microsoft Digital team.<\/p>\n<\/aside>\n\n\n\n<p class=\"wp-block-paragraph\">As organizations grow and their projects become more complex, managing workloads becomes more challenging. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our employees report that repetitive, mundane tasks take up too much time and energy, saying things like \u201cI\u2019m constantly having to switch gears,\u201d and \u201cI start out strong, but then start to feel randomized and frazzled.\u201d <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help them take back their time and focus on the work that matters most, Microsoft Digital, the company\u2019s IT organization, created a Microsoft Teams app called the Automation Catalog for Power Platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Automation Catalog provides templates to automate repetitive tasks in 52 high-value scenarios so far. They&#8217;re designed for many types of users, including program managers, software engineers, product designers, and more. These pre-built automations provide templates that can be easily customized by entering values or selecting from a list\u2014you don\u2019t have to be coding expert.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cThe Automation Catalog does two things: one, it provides over 50 out-of-the-box automation templates published for employees to use, and two, it makes them discoverable by users directly in Teams, through the Automation Catalog app,\u201d says Ashvini Sharma, a director of product management in the Power Automate team. \u201cThen any user can find these templates and acquire them.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">The project was launched in June 2022, after surveying more than 2,000 employees. The AI, Assistance and Automation team in Microsoft Digital learned that people were spending a lot of time on repetitive tasks: 60% of time was being spent on duplicative and unnecessary tasks, with 64% of participants indicating that they struggle with having the time and energy to do their jobs. Over the next two years, the team identified and built the most useful automation templates and made them available across the company.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This belief in automation&#8217;s potential has driven the development and success of the Automation Catalog, making it a valuable tool for employees and customers.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cI\u2019ve always been a big believer in the power of automation, and what we can accomplish through AI automation is incredible,\u201d says Sean MacDonald, a partner director of product management in Microsoft Digital and key sponsor of the project.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Automation Catalog has templates that fall into six categories: calendar, email, tasks, Azure DevOps (ADO), wellness, and onboarding. Some popular templates included in the Automation Catalog are a daily consolidated task list, notification of canceled meetings, flagging important mails, scheduling time for learning, requesting meeting agendas, and notifying people that you\u2019re running late.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Automation Catalog now has over 23,000 unique users and has saved them 250,000 hours of work. The key to the Automation Catalog&#8217;s popularity is how easy it is to use. For example, the \u201cI\u2019m running late\u201d template has a pre-populated message that you can customize. It takes just a few steps to set up: download it from the Automation Catalog, select your calendar, and create the template. From then on, Automation Catalog will prompt you to send the message whenever you\u2019re running late.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cThe Automation Catalog makes it tremendously easy for anyone to use these automations, regardless of their technical expertise or how much time they have available,\u201d says Yash Malge, a principal product manager in Microsoft Digital.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">How the Automation Catalog was built<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"233\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/04\/10658_Malge_Zwingli_Kumar_Sharma_composite_image-1024x233.jpg\" alt=\"Collage of portrait photos showing Malge, Zwingli, Kumar Jain, and Sharma.\" class=\"wp-image-18997\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/04\/10658_Malge_Zwingli_Kumar_Sharma_composite_image-1024x233.jpg 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/04\/10658_Malge_Zwingli_Kumar_Sharma_composite_image-300x68.jpg 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/04\/10658_Malge_Zwingli_Kumar_Sharma_composite_image-768x175.jpg 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/04\/10658_Malge_Zwingli_Kumar_Sharma_composite_image-1536x349.jpg 1536w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2025\/04\/10658_Malge_Zwingli_Kumar_Sharma_composite_image-2048x466.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><em>The group that worked on the Automation Catalog includes Yash Malge (left to right), Alex Zwingli, and Ajay Kumar Jain on the Microsoft Digital team and Ashvini Sharma and Chris Garty (not pictured) on the Power Automate team.<\/em><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The Automation Catalog was a collaborative effort between Microsoft Digital and <a href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/products\/power-automate\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Power Automate<\/a>, a low-code platform that\u2019s part of <a href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Power Platform<\/a>. The partnership between Microsoft Digital and the Power Automate product group delivered value to Microsoft employees by saving them time and making governing the templates securely easier for Microsoft.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAs Customer Zero, Microsoft Digital provided a lot of the grounding for what is now the Power Platform catalog,\u201d Sharma says. \u201cThat partnership has been very gratifying and impactful. Customers will benefit from it. It speaks to the leadership vision that the role of Microsoft Digital isn\u2019t just being Customer Zero but also helping us develop solutions based on the needs of real enterprises that are relevant for others to benefit from as well.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Automation Catalog templates are published in the <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-apps\/maker\/data-platform\/catalog-overview\" target=\"_blank\" rel=\"noreferrer noopener\">Power Platform catalog<\/a>, which makes it easy for template creators to share their solutions for automating common tasks and also provides security and governance tools.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cThe catalog was built with crowdsourcing in mind,\u201d says Alex Zwingli, a product manager in Microsoft Digital. \u201cThe admins of the catalog can easily inspect and approve all submissions. After a submission is added to the catalog, anyone with access can easily find these templates in Teams and pick and choose which ones to install.\u201d<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">The future of the Automation Catalog<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For now, the Automation Catalog is only available to users at Microsoft. In the future, Microsoft Digital wants to share the Automation Catalog with the public by making it available as a Teams app that Power Platform catalog administrators can connect to and make available for their users. Microsoft Digital is currently rolling this out in private preview.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cWhen it\u2019s available, each organization will have their own Automation Catalog with a private curated catalog,\u201d Zwingli says.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Over the long term, the Automation Catalog team is exploring how to integrate the experience into the rest of Microsoft 365.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019d love to get customer feedback on what scenarios are most relevant and where users will find them to be most helpful,\u201d Sharma says.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The team is also evaluating the best way to bring the Automation Catalog into the customer-facing product experience with Microsoft 365 Copilot. The Automation Catalog templates could feed into and inform Copilot about business processes. Also, Copilot could inform the user about Automation Catalog templates. For example, Copilot could respond to a request with, \u201cI have an automation that does that. Would you like me to invoke it?\u201d<\/p>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"124\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways.png\" alt=\"Key Takeaways\" class=\"wp-image-7448\" style=\"width:300px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways-300x74.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some tips for getting started with Automation Catalog at your company:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/aka.ms\/AutomationHubInterestSurvey\" target=\"_blank\" rel=\"noreferrer noopener\">Fill out our interest form<\/a> if you want to be notified when the Automation Catalog is available to the public.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Check out the Power Platform catalog or go to make.powerapps.com to discover apps.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">If you\u2019re not already using <a href=\"https:\/\/appsource.microsoft.com\/en-us\/marketplace\/apps?product=teams\" target=\"_blank\" rel=\"noreferrer noopener\">the Microsoft Teams store<\/a>, try it out and see what\u2019s under the Workflows section.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-medium is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"68\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-300x68.png\" alt=\"Try it out\" class=\"wp-image-11919\" style=\"width:360px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-300x68.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-1024x234.png 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out-768x175.png 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/07\/OKR_Try_it_out.png 1319w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/aka.ms\/AutomationHubInterestSurvey\" target=\"_blank\" rel=\"noreferrer noopener\">Sign up to try Automation Catalog when it is made available to the public.<\/a><\/p>\n<\/div>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"135\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links.png\" alt=\"Related links\" class=\"wp-image-7482\" style=\"width:300px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links.png 500w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links-300x81.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/products\/power-apps?OCID=InsideTrack_Product_10658\" target=\"_blank\" rel=\"noreferrer noopener\">Check out Power Apps and let us know what you think.<\/a><strong> <\/strong><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/unlock-your-productivity-here-are-our-top-10-tips-for-using-microsoft-365-copilot-every-day\/\">Unlock your productivity: Here are our Top 10 tips for using Microsoft 365 Copilot every day.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/top-five-ways-data-is-the-fuel-that-powers-it-at-microsoft\/\">Learn about the top five ways data is the fuel that powers IT at Microsoft.<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div data-bi-aN=\"Key Takeaways\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/05\/Customer-Survey-580x85-1.png\" alt=\"We'd like to hear from you!\" style=\"width:580px\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list is-style-list-no-bullets\">\n<li class=\"wp-block-list-item\"><a href=\"mailto:msitstaff@microsoft.com\">Want more information? Email us and include a link to this story and we\u2019ll get back to you.<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. As organizations grow and their projects become more complex, managing workloads becomes more challenging. Our employees report that repetitive, mundane tasks take up too [&hellip;]<\/p>\n","protected":false},"author":203,"featured_media":18996,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[89,850,114],"coauthors":[818],"class_list":["post-18994","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-digital-transformation","tag-end-user-services-and-support","tag-microsoft-teams","m-blog-post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Eliminating mundane repetitive tasks with our new Microsoft Teams app - 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