{"id":20125,"date":"2025-09-04T09:00:00","date_gmt":"2025-09-04T16:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=20125"},"modified":"2026-06-09T10:59:49","modified_gmt":"2026-06-09T17:59:49","slug":"modernizing-it-infrastructure-at-microsoft-a-cloud-native-journey-with-azure","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/modernizing-it-infrastructure-at-microsoft-a-cloud-native-journey-with-azure\/","title":{"rendered":"Modernizing IT infrastructure at Microsoft: A cloud-native journey with Azure"},"content":{"rendered":"\n

At Microsoft, we are proudly a cloud-first organization: Today, 98% of our IT infrastructure\u2014which serves more than 200,000 employees and incorporates over 750,000 managed devices\u2014runs on the Microsoft Azure cloud.<\/p>\n\n\n\n

The company\u2019s massive transition from traditional datacenters to a cloud-native infrastructure on Azure has fundamentally reshaped our IT operations. By adopting a cloud-first, DevOps-driven model, we\u2019ve realized significant gains in agility, scalability, reliability, operational efficiency, and cost savings.<\/p>\n\n\n\n

\u201cWe\u2019ve created a customer-focused, self-serve management environment centered around Azure DevOps and modern engineering principles,\u201d says Pete Apple, a technical program manager and cloud architect in Microsoft Digital, the company\u2019s IT organization. \u201cIt has really transformed how we do IT at Microsoft.\u201d<\/p>\n\n\n\n

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\u201cOur service teams don\u2019t have to worry about the operating system. They just go to a website, fill in their info, add their data, and away they go. That’s a big advantage in terms of flexibility.\u201d<\/p>\n<\/div>\n\n\n\n

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\"Apple<\/figure>\n<\/div>\n<\/div>\nPete Apple, technical program manager and cloud architect, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n

What it means to move from the datacenter to the cloud<\/h2>\n\n\n\n

Historically, our IT environment was anchored in centralized, on-premises datacenters. The initial phase of our cloud transition involved a lift-and-shift approach, migrating workloads to Azure\u2019s infrastructure as a service (IaaS) offerings. Over time, the company evolved toward more of a decentralized, platform as a service (PaaS) DevOps model.<\/p>\n\n\n\n

\u201cIn the last six or seven years we\u2019ve seen a lot more focus on PaaS and serverless offerings,\u201d says Faisal Nasir, a principal architect in Microsoft Digital. \u201cThe evolution is also marked by extensibility\u2014the ability to create enterprise-grade applications in the cloud\u2014and how we can design well-architected end-to-end services.\u201d<\/p>\n\n\n\n

Because we\u2019ve moved nearly all our systems to the cloud, we have a very high level of visibility into our network operations, according to Nasir. We can now leverage Azure\u2019s native observability platforms, extending them to enable end-to-end monitoring, debugging, and data collection on service usage and performance. This capability supports high-quality operations and continuous improvement of cloud services.<\/p>\n\n\n\n

\u201cObservability means having complete oversight in terms of monitoring, assessments, compliance, and actionability,\u201d Nasir says. \u201cIt\u2019s about being able to see across all aspects of our systems and our environments, and even from a customer lens.\u201d<\/p>\n\n\n\n

Decentralizing our IT services with Azure<\/h2>\n\n\n\n

As Microsoft was becoming a cloud-first organization, the nature of the cloud and how we use it changed. As Microsoft Azure matured and more of our infrastructure and services moved to the cloud, we began to move away from IT-owned applications and services.<\/p>\n\n\n\n

The strengths of the Azure self-service and management features means that individual business groups can handle many of the duties that Microsoft Digital formerly offered as an IT service provider\u2014which enables each group to build agile solutions to match their specific needs.<\/p>\n\n\n\n

\u201cOur goal with our modern cloud infrastructure continues to be a solution that transforms IT tasks into self-service, native cloud solutions for monitoring, management, backup, and security across our entire environment,\u201d Apple says. \u201cThis way, our business groups and service lines have reliable, standardized management tools, and we can still maintain control over and visibility into security and compliance for our entire organization.\u201d<\/p>\n\n\n\n

The benefits to our businesses of this decentralized model of IT services include:<\/p>\n\n\n\n