{"id":20804,"date":"2025-11-18T08:00:00","date_gmt":"2025-11-18T16:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=20804"},"modified":"2026-06-10T16:54:25","modified_gmt":"2026-06-10T23:54:25","slug":"accelerating-workplace-productivity-at-microsoft-with-windows-recall","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/accelerating-workplace-productivity-at-microsoft-with-windows-recall\/","title":{"rendered":"Accelerating workplace productivity at Microsoft with Windows Recall"},"content":{"rendered":"\n
Have you ever struggled to find an important document or photo? Forgotten which app a colleague shared an important data point with you on? Browsed a website but forgot to bookmark it?<\/p>\n\n\n\n
Recall on Copilot+ PCs can help. It uses whatever details you remember about the missing item to find it for you.<\/p>\n\n\n\n
Our team in Microsoft Digital, the company\u2019s IT organization, has deployed Recall, giving our employees access to its AI-powered memory in a secure and managed environment. Recall now integrates with Microsoft Purview, which layers enterprise-grade security and compliance controls on top of Recall\u2019s local AI capabilities.<\/p>\n\n\n\n
Windows Recall is an AI-powered feature built directly into Copilot+ PCs with Windows 11. It\u2019s designed to solve a problem every person knows too well: Finding something you\u2019ve already seen.<\/p>\n\n\n\n
Here are its core capabilities:<\/p>\n\n\n\n
It\u2019s like having a photographic memory for your digital life. Recall is a productivity booster. But it\u2019s also a security-first, enterprise-ready feature.<\/p>\n\n\n\n \u201cWe\u2019ve been working for over a year with Microsoft Digital to understand how Windows Recall will function best in the enterprise environment. They helped us get it ready for our customers.\u201d<\/p>\nAdam Wayment, principal product manager, Windows product team<\/cite><\/blockquote>\n\n\n\n To ensure security, privacy, and governance, the Windows product team turned to our team in Microsoft Digital, the company\u2019s IT organization, to test Windows Recall. This happened after early users of the feature suggested that better controls needed to be put in place. Our team helped the product group design and deploy better enterprise controls.<\/p>\n\n\n\n This collaboration helped shape Recall into a feature that works for everyone\u2014from individual users to global enterprises.<\/p>\n\n\n\n \u201cWe\u2019ve been working for over a year with Microsoft Digital to understand how Windows Recall will function best in the enterprise environment,\u201d says Adam Wayment, a principal program manager lead for Windows Recall. \u201cThey helped us get it ready for our customers.\u201d<\/p>\n\n\n\n Recall doesn\u2019t just remember what you\u2019ve seen. It remembers what it should\u2014and forgets what it shouldn\u2019t.<\/p>\n\n\n\n That\u2019s where enterprise-scale controls come in.<\/p>\n\n\n\n Comprehensive controls are at the center of deploying Recall to the enterprise.<\/p>\n\n\n\n Microsoft Digital partnered with the Purview and Intune product teams to help build a rich set of controls that give IT full visibility and governance over Recall\u2019s data store. That includes sensitivity labels, data loss prevention (DLP) policies, and tenant trust reviews\u2014all designed to keep enterprise data safe.<\/p>\n\n\n\n Purview and Intune provide the level of control that IT admins need to ensure that Recall respects the security and privacy concerns of the enterprise and the end user.<\/p>\n\n\n\n \u201cWe helped define these controls. We tested them to validate they worked as expected.\u201d<\/p>\nJohn Philpott, principal product manager at Microsoft Digital<\/cite><\/blockquote>\n\n\n\n If a document is labeled \u201cHighly Confidential,\u201d Recall won\u2019t index it. If a meeting is tagged \u201cRecipients Only,\u201d it won\u2019t be captured. Purview admins can decide exactly which sensitivity levels are allowed in Recall and which are excluded.<\/p>\n\n\n\n That means no screenshots of HR portals. No copies of credentials. No risk of sensitive data lingering on a user\u2019s device.<\/p>\n\n\n\n Recall\u2019s content redaction feature automatically detects and removes highly confidential information from screen snapshots based on Purview sensitivity labels. Users can work with both sensitive and non-sensitive documents on the same screen without risk of accidental exposure. Only permitted content is captured during multitasking or collaborative activities. That Excel document with employee salary information? It never becomes part of the snapshot.<\/p>\n\n\n\n IT admins also have policy controls to manage access to Recall. They can set retention limits. They can restrict access by role, ensuring Recall is only available to the right people. And they can block specific apps and websites from being captured.<\/p>\n\n\n\n \u201cWe helped define these controls,\u201d says John Philpott, a principal product manager within Microsoft Digital. \u201cWe tested them to validate they worked as expected.\u201d<\/p>\n\n\n\n \u201cSecurity is at the center\u2014data is encrypted on the device. Recall uses the latest technology for security, from all the controls on the backend right up to user authentication, including Windows Hello with face or fingerprint recognition required to access the data.\u201d<\/p>\nAdam Wayment, principal product manager, Windows product team<\/cite><\/blockquote>\n\n\n\n This wasn\u2019t just about building features. It was about building trust.<\/p>\n\n\n\n We worked to identify the key scenarios and apps\u2014including Word, Excel, PowerPoint, Outlook, Teams, and Edge\u2014to prioritize what needed protection. We made sure Recall could handle the real-world complexity of enterprise data.<\/p>\n\n\n\n It was a massive undertaking, requiring collaboration between Microsoft Digital, the Recall product team, and the products teams from all the apps with which Recall interacts. It came down to creating useful functionality while protecting our data.<\/p>\n\n\n\n \u201cSecurity is at the center\u2014data is encrypted on the device,\u201d Wayment says. \u201cRecall uses the latest technology for security, from all the controls on the backend right up to user authentication, including Windows Hello with face or fingerprint recognition required to access the data.\u201d<\/p>\n\n\n\n These controls were built in collaboration with the product team, with our Microsoft Digital team acting as Customer Zero. We helped define tenant trust requirements and test every scenario\u2014credentials, certificates, internal portals, and more. And now Recall is stronger because of it.<\/p>\n\n\n\n Our team in Microsoft Digital learned a lot helping the Windows product team build and test Recall.<\/p>\n\n\n\n Some lessons were technical. Some were strategic. All of them made the product better.<\/p>\n\n\n\n One of the first challenges we tackled was credential protection. We wanted to make sure passwords, certificates, and other sensitive data wouldn\u2019t be captured. The product team agreed, and we helped them build the exclusion logic that ensures Recall ignores credential-related content.<\/p>\n\n\n\n Another lesson came from deployment.<\/p>\n\n\n\n Recall is disabled by default in enterprise builds. That meant we had to work through IT policy hurdles to get it up and running. We hit race conditions. We found bugs. But we fixed them. And we made the deployment smoother for everyone.<\/p>\n\n\n\n We also learned the value of centering enterprise needs early in the deployment.<\/p>\n\n\n\n When Recall first launched, we focused on consumers. But customer feedback reinforced how powerful the tool could be for information workers in enterprises like ours. We built tenant trust requirements. We ran evaluations. We created a checklist of what needed to be done. And we did it.<\/p>\n\n\n\n That process changed the conversation, and we\u2019re not done. We\u2019re still listening, still improving, still building.<\/p>\n\n\n\n Key takeaways<\/p>\n<\/div>\n\n\n\n Here are four actions you can take right away as you consider deploying Windows Recall in your organization:<\/p>\n\n\n\n Try it out<\/p>\n<\/div>\n\n\n\n Retrace your steps with Windows Recall.<\/a><\/p>\n<\/div>\n\n\n\n Related links<\/p>\n<\/div>\n\n\n\n Have you ever struggled to find an important document or photo? Forgotten which app a colleague shared an important data point with you on? Browsed a website but forgot to bookmark it? Recall on Copilot+ PCs can help. It uses whatever details you remember about the missing item to find it for you. Our team […]<\/p>\n","protected":false},"author":92,"featured_media":20806,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[199,822,820,597,850,852,851,300],"coauthors":[550],"class_list":["post-20804","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-digital","tag-ai","tag-corporate-functions","tag-device-management","tag-employee-experience","tag-end-user-services-and-support","tag-it-and-business-operations","tag-tenant-management","tag-windows","m-blog-post"],"yoast_head":"\n
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Establishing security and privacy for the enterprise<\/h2>\n\n\n\n
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Moving forward<\/h2>\n\n\n\n
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