{"id":5512,"date":"2020-07-20T16:09:31","date_gmt":"2020-07-20T23:09:31","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=5512"},"modified":"2023-06-20T15:44:48","modified_gmt":"2023-06-20T22:44:48","slug":"retooling-ai-for-earth-grants-with-microsoft-dynamics-365","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/retooling-ai-for-earth-grants-with-microsoft-dynamics-365\/","title":{"rendered":"Retooling AI for Earth grants with Microsoft Dynamics 365"},"content":{"rendered":"
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<\/div>\n

This content has been archived, and while it was correct at time of publication, it may no longer be accurate or reflect the current situation at Microsoft.<\/p>\n<\/div>\n<\/div>\n

Alma Cardenas\u2019s work lies at the intersection of technology and the environment.<\/p>\n

Cardenas and her team support AI for Earth<\/a>, an AI for Good<\/a> initiative that connects grant recipients with the Microsoft cloud and AI technologies to improve how researchers and scientists monitor, model, and manage Earth\u2019s natural systems.<\/p>\n

\u201cSupporting scientists who conduct innovative research on the environment using our technology is nothing short of a dream job,\u201d says Cardenas, a senior program manager in Microsoft Corporate, External, and Legal Affairs (CELA). \u201cTheir work supports everything from tracking biodiversity using camera traps to understanding how we use our lands. Cloud and AI technologies can help automate some of that and put time back into research.\u201d<\/p>\n

It\u2019s been three years since AI for Earth\u2019s inception, and Cardenas says that her team currently supports more than 600 grant recipients across 90 countries. With the Microsoft Azure AI tools and cloud computing they need, companies like environmental startups and researchers are taking environmental challenges by storm.<\/p>\n

\u201cAI for Earth democratizes the use of data and AI for environmental solutions,\u201d Cardenas says. \u201cWith the funds and access to Azure, environmental organizations can innovate and contribute to a more sustainable world.\u201d<\/p>\n

Cardenas hopes to make the AI for Earth grant process straightforward for grantees, but doing so hasn\u2019t always been easy.<\/p>\n

\u201cOur program runs like a small startup\u2013we\u2019re a very small team responsible for the grants process end to end, and have to move quickly,\u201d Cardenas says. \u201cWe used a Microsoft Excel sheet to track more than 500 grant recipients, and it quickly became challenging to manage. We couldn\u2019t track everything we needed efficiently.\u201d<\/p>\n

There was a clear opportunity to use automation to modernize how the team tracks grant applicants and provide a better experience for applicants. Thankfully, an engineering team in Microsoft Digital was ready to take this on.<\/p>\n

Their goal?<\/p>\n

Build a tool that could manage all AI for Good grant applications, including the one Cardenas used to manage AI for Earth grants.<\/p>\n

Developing a modern tool for managing grant applications<\/strong><\/p>\n

Gina Sauers, a program manager who oversees CELA projects that use Microsoft Dynamics 365, worked with Cardenas and her team to understand how they managed grant application data.<\/p>\n

\u201cThey had to manually take things out of SQL and put it somewhere else to review it,\u201d Sauers says. \u201cIt was clunky and manual, and a lot of the data was incorrect or missing.\u201d<\/p>\n

The engineering team built out the back end of the grant application management tool with Microsoft SQL Server. They built the front end using Microsoft Dynamics 365.<\/p>\n

\"Ajay
Ajay Dandage, a software engineer who worked on the Business Applications Solutions team.<\/figcaption><\/figure>\n

\u201cWe needed to deliver it quickly, but the architecture we developed pays dividends for other Microsoft grant programs as well,\u201d says Ajay Dandage, a software engineer who worked on the Business Applications Solutions team in Microsoft Digital, which developed the application management tool. \u201cWe were able to use features for our other grant application programs under AI for Good.\u201d<\/p>\n

Because AI for Earth provides funding over a few years, grant recipients are required to submit progress reports about their Azure usage. Cardenas and her team were accustomed to reading through scores of emails to identify returning grant recipients, individually emailing them to submit progress reports, and tracking which grant recipients need support.<\/p>\n

Sintayehu Lemma, a software engineer in Microsoft Digital, and the Business Applications Solutions team automated the notifications process using the out-of-the-box capabilities of Microsoft Dynamics 365 and some custom code.<\/p>\n

\u201cWe used Dynamics\u2019s functionalities to send notifications to grant recipients about their application status and send reminder emails about upcoming progress report deadlines,\u201d Lemma says.<\/p>\n

The original manual process increased the risk for error, but the new system built on Microsoft Dynamics 365 handles the process of reminding grant recipients to submit their progress reports and tracks the organizations who haven\u2019t engaged yet.<\/p>\n

\u201cDynamics was a great fit for our tool because it enables us to track incoming grant applications and send confirmation notifications,\u201d Cardenas says. \u201cWe have a central database to manage everything and no longer need to rely on Excel sheets.\u201d<\/p>\n

Cardenas says that this new tool will make it much easier to track each grantee\u2019s progress and provide technical advice when needed. They can also follow up with relevant Microsoft Azure training materials or connect them with experts.<\/p>\n

\u201cWe have a 360-degree view of our grant recipients through Microsoft Dynamics 365, so we can engage with those who need the most support,\u201d Cardenas says.<\/p>\n

Sauers also believes that the new grant application management tool will provide a better experience for applicants.<\/p>\n

\u201cThe application portal is their first interaction with our grant program, and we want to make sure it\u2019s a positive one,\u201d Sauers says. \u201cWe want to make it quick and easy for grant recipients to track their application and for Alma\u2019s team to measure the global impact of their work.\u201d<\/p>\n

The grant application tool provides a base infrastructure that can be used for future AI for Good initiatives. Each grant program has its own instance, so each team managing grant applications can only access data for its initiative.<\/p>\n

\u201cWe can easily onboard new grant programs using existing reusable back-end components,\u201d Lemma says. \u201cThen, we can fulfill additional requirements that may require additional customization.\u201d<\/p>\n

Using the out-of-the-box capabilities of Microsoft Dynamics 365<\/strong><\/p>\n

Dandage believes that Microsoft Dynamics 365 offers a lot of out-of-the-box features that can automate business processes, like sending reminders or receiving notifications when a grant application is submitted.<\/p>\n

\u201cFor enterprise scenarios, Dynamics 365 provides a lot of capabilities for digital transformation,\u201d Dandage says.<\/p>\n

For their part, Cardenas and her team view and manage grant applications, send notifications, and even use Microsoft Azure Monitor to learn how many people visited the portal versus those who applied.<\/p>\n

\u201cYou can take applications live in a matter of days using Dynamics 365\u2019s capabilities and any customizations you may need,\u201d Dandage says. \u201cIf you need to scale to create a large enterprise application, you can use the Dynamics platform to build as quickly as needed.\u201d<\/p>\n

In addition to the out-of-the box functionalities, Lemma says that teams can make customizations.<\/p>\n

\u201cFor example, you can configure your workflow to send a notification every time a grant application is submitted,\u201d Lemma says. \u201cWe also used custom code to generate a notification to remind grant recipients to submit a progress report at six-month intervals.\u201d<\/p>\n

For other teams building out application management solutions, Sauers suggests leading with your end goal rather than the technology used to build the solution. Keeping this as her North Star ensured that there was alignment across teams.<\/p>\n

\u201cDo you want to have a centralized tool to manage multiple applications?\u201d Sauers says. \u201cDo you have a short timeline? Lead with those requirements and choosing the right technology will follow suit.\u201d<\/p>\n

AI for Earth proposals are accepted on a rolling basis and reviewed four times a year.<\/em><\/p>\n

Find out how Microsoft used Microsoft Power Automate and Microsoft Office 365 to design a no-code solution that automated off-cycle payroll processing requests.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

This content has been archived, and while it was correct at time of publication, it may no longer be accurate or reflect the current situation at Microsoft. Alma Cardenas\u2019s work lies at the intersection of technology and the environment. Cardenas and her team support AI for Earth, an AI for Good initiative that connects grant […]<\/p>\n","protected":false},"author":146,"featured_media":5514,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[1],"tags":[],"coauthors":[674],"class_list":["post-5512","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","m-blog-post"],"jetpack_publicize_connections":[],"yoast_head":"\nRetooling AI for Earth grants with Microsoft Dynamics 365 - 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