{"id":7933,"date":"2023-08-21T07:00:07","date_gmt":"2023-08-21T14:00:07","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=7933"},"modified":"2023-10-10T09:56:02","modified_gmt":"2023-10-10T16:56:02","slug":"microsoft-tries-windows-11-on-for-size-and-likes-the-fit","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/microsoft-tries-windows-11-on-for-size-and-likes-the-fit\/","title":{"rendered":"Microsoft tries Windows 11 on for size and likes the fit"},"content":{"rendered":"
Microsoft\u2019s recent deployment of Windows 11 to 190,000 devices across the company is enabling its employees to work smarter and stay better connected.<\/p>\n Microsoft Digital Employee Experience, the organization that powers, protects, and transforms the company, completed the rollout in five weeks\u2014the fastest deployment of an operating system in company history\u2014without disruption.<\/p>\n \u201cWhen you look at the data, our time to deploy and the number of support contacts, Windows 11 is the most successful Windows deployment in our history,\u201d says Nathalie D\u2019Hers, Microsoft\u2019s corporate vice president of Microsoft Digital Employee Experience. \u201cFor a major release, it was so straightforward and fast that it was almost a non-event. Windows 11 raises the bar for all future deployments.\u201d<\/p>\n Getting Windows 11 to employees in a fast, hassle-free way was crucial. Ensuring rollouts are free of disruption makes a big difference for Microsoft employees and\u2014because employee feedback gets rolled into the products\u2014for customers.<\/p>\n A device is your connection to your work experience, especially when you can\u2019t go into the office. Your device shouldn\u2019t get in the way of what you\u2019re doing, so we wanted to make sure our employees had a good upgrade experience.<\/p>\n \u2014Nathalie D\u2019Hers, corporate vice president, Microsoft Digital Employee Experience<\/p>\n<\/blockquote>\n \u201cMicrosoft employees are very vocal when it comes to giving us feedback about our products and features and that\u2019s a good thing,\u201d D\u2019Hers says. \u201cIf the product isn\u2019t working well, we hear about it early on, and that wasn\u2019t the case this time. When we deployed Windows 11, we received very few requests for support\u2014that\u2019s an important indicator of product quality for us.\u201d<\/p>\n A good Windows deployment is frictionless, where employees are not inconvenienced or prohibited from using their devices, apps, or important features.<\/p>\n \u201cA device is your connection to your work experience, especially when you can\u2019t go into the office,\u201d D\u2019Hers says. \u201cYour device shouldn\u2019t get in the way of what you\u2019re doing, so we wanted to make sure our employees had a good upgrade experience.\u201d<\/p>\n The experience of moving from Windows 10 to Windows 11 was so smooth, it felt more like an update than an upgrade.<\/p>\n \u2014Sean MacDonald, partner director of program management, Microsoft Digital Employee Experience<\/p>\n<\/blockquote>\n The Microsoft Digital Employee Experience team knew improvements in Windows 11, including an intuitive and improved user interface, would help employees stay connected and work smarter. That made a straightforward deployment\u2014where critical business applications weren\u2019t risked and security wasn\u2019t compromised\u2014even more important.<\/p>\n \u201cIt always starts with the user, the employee, the person\u2014that\u2019s who we center around,\u201d says Sean MacDonald, partner director of program management with the Microsoft Digital Employee Experience team who oversaw the deployment of Windows 11 at Microsoft. \u201cWindows 11 does a great job of taking that perspective, it\u2019s about the user, which is key to our employee experience.\u201d<\/p>\n Helping to make this deployment frictionless were familiar processes that had been utilized for Windows 10 releases. \u201cThe experience of moving from Windows 10 to Windows 11 was so smooth, it felt more like an update than an upgrade,\u201d MacDonald says.<\/p>\n There was no disruption to business, just a download that occurred in the background, an alert telling the employee that their device was ready, and a quick restart to finish installing the new operating system. As soon as 20 minutes later, the employee was up and running in Windows 11. The device owner could also schedule the upgrade to take place during non-work hours\u2014when they logged in the next day, they were using the new operating system.<\/p>\n[Editor\u2019s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we\u2019re republishing it here so you can see what our thinking and experience was like at the time.]<\/em><\/p>\n
Making deployment seamless for employees<\/h2>\n
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