{"id":7968,"date":"2022-04-05T09:00:51","date_gmt":"2022-04-05T16:00:51","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=7968"},"modified":"2025-09-03T13:30:30","modified_gmt":"2025-09-03T20:30:30","slug":"windows-11-boosts-employee-engagement-at-microsoft","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/windows-11-boosts-employee-engagement-at-microsoft\/","title":{"rendered":"Windows 11 boosts employee engagement at Microsoft"},"content":{"rendered":"
The importance of employee engagement can\u2019t be overstated.<\/p>\n In the wake of the pandemic, the world saw an unprecedented shift in employee behavior and loyalty resulting in a record number of people leaving their jobs. Initially coined as \u201cThe Great Resignation\u201d or \u201cBig Quit,\u201d these voluntary resignations were first believed to be a result of companies not meeting tangible employee engagement demands such as wages or working conditions. When leaders took a deeper look, they soon realized that “The Great Reshuffle”<\/a> was more about employees rethinking how and if the employee experience aligns with their individual goals and core values.<\/p>\n Now, more than ever, the employee experience is top of mind for business leaders. Employees are one of an organization\u2019s most significant competitive advantages, and today they are cautiously choosing the level of engagement they want to have with their employer.<\/p>\n We are stewards of the employee experience, so we have to obsess over every detail of the online and in-person experience for our employees.<\/p>\n \u2014Nathalie D\u2019Hers, corporate vice president, Microsoft Digital Employee Experience<\/p>\n<\/blockquote>\n Like any other company, at Microsoft, we keep learning, adapting, and adopting new ways to approach employee engagement. This includes a laser focus on the tools and technology available to ensure an empowering workplace experience, all while navigating the ongoing challenges of the pandemic and the new normal that hybrid work presents.<\/p>\n Windows 11\u2014with its redesigned experience that puts users at its center\u2014is just one way we\u2019re transforming how we engage with our employees.<\/p>\n Nathalie D\u2019Hers, corporate vice president of the Microsoft Digital Employee Experience team, says it\u2019s about empowering everyone to do their best work. As she puts it, \u201cWe are stewards of the employee experience, so we have to obsess over every detail of the online and in-person experience for our employees.\u201d<\/p>\n Obsessing means enabling a secure, collaborative, and personalized work environment both at the individual and collective level. On October 7, 2021, we deployed Windows 11 to 190,000 employee devices worldwide to lead the hybrid work transformation and inspire both employees and customers.<\/p>\n At Microsoft, our Customer Zero approach means testing our own technologies and solutions first so we can learn, validate, and scale in the market. We\u2019re six months into internal adoption, and employees are already seeing the benefits and improvements offered by Windows 11. Early adoption can also come with challenges, so sharing our Customer Zero experiences\u2014the good and the bad\u2014with customers is part of the journey.<\/p>\n Windows is and always has been the place for people to \u201cdo great things.\u201d From its inception, Windows 11 has been a familiar and trusted companion, and one of the most secure platforms ever with built-in and turned-on security by design. You can read more about how Windows 11 enables security by design here.<\/a><\/p>\n When Windows 11 became available to the public, Panos Panay, Microsoft\u2019s chief product officer of Windows and Devices, called it \u201ca place that feels like home\u201d and a technology that \u201cprovides a sense of calm and openness.\u201d<\/p>\n Some of our employees couldn\u2019t agree more.<\/p>\n Daniel Hidalgo, product marketing manager for the Microsoft Modern Work team, found himself in a disheartening situation last year when he visited his family in Ecuador and his father fell ill.<\/p>\n To me, beyond being productive, feeling present as a remote worker during this time was extremely important. Being able to take a Teams call from the hospital made all the difference in the world. I felt connected and appreciated.<\/p>\n \u2014Daniel Hidalgo, product marketing manager, Microsoft Modern Work<\/p>\n<\/blockquote>\n \u201cIt was supposed to be a two-week trip,\u201d he tells me. \u201cUnfortunately, my dad ended up hospitalized and this changed plans for me.\u201d<\/p>\n His new plans included working remotely and during odd hours of the day to help care for his family through his father\u2019s recovery. \u201cBeing the oldest of four children, I knew there was no other choice for me but to stay and see it through,\u201d Daniel says.<\/p>\n Daniel was able to navigate his family circumstances and stay securely connected to work while being almost five thousand miles away from his physical office in Seattle. However, being able to work remotely in a secure manner is not all that mattered to him.<\/p>\n \u201cTo me, beyond being productive, feeling present as a remote worker during this time was extremely important. Being able to take a Teams call from the hospital made all the difference in the world. I felt connected and appreciated.\u201d<\/p>\n What Daniel is describing is that sense of home.<\/p>\n Learning how employees like Daniel want to interact and engage in the workplace influenced many innovations and features of Windows 11. We take great pride in creating human connectedness across every touchpoint we have with our employees in ways that enable them to have positive experiences at work. We listen to their feedback and take their insights to our product groups, which makes our products better.<\/p>\n Our Employee Experience engineering team loves how easy and fast the deployment of Windows 11 was, and how few people it took to roll it out.<\/p>\n \u201cOur support channels were quiet,\u201d recalls Biswa Jaysingh, a principal group program manager whose team\u2019s main goal is to ensure that there is no user disruption during operating system updates. \u201cWe didn\u2019t see major issues reported. There were no spikes or trends during deployment.\u201d<\/p>\n Windows 11 implementation is fast and easy to scale.<\/p>\n \u2014Sean MacDonald, partner director of program management, Microsoft Digital Employee Experience<\/p>\n<\/blockquote>\n Every successful deployment is a result of early planning, good preparation, and a solid deployment plan. However, one thing that made this latest deployment such a swift operation was that the same trusted practices used to install Windows 10 could also be used to install Windows 11. This ensured a smooth rollout.<\/p>\n Employee and customer experiences will always continue to evolve, and it’s paramount that Windows continues to do the same. Meeting the most critical needs of our global users is at the forefront of everything we do, and the intent of Windows 11 is to fulfill those all-important needs.<\/p>\n Learn about the many advantages of upgrading to Windows 11.<\/a><\/p>\n We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our thinking and experience was at the time. The importance of employee engagement can\u2019t be overstated. In the wake of the pandemic, the […]<\/p>\n","protected":false},"author":123,"featured_media":7970,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[89,597,850,300],"coauthors":[639],"class_list":["post-7968","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-digital-transformation","tag-employee-experience","tag-end-user-services-and-support","tag-windows","program-microsoft-digital-perspectives","m-blog-post"],"yoast_head":"\n
We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our thinking and experience was at the time.<\/em><\/p>\n
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Employee experience in action<\/h2>\n
Smooth Windows 11 upgrade<\/h2>\n
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