{"id":8157,"date":"2024-06-12T08:00:12","date_gmt":"2024-06-12T15:00:12","guid":{"rendered":"https:\/\/www.microsoft.com\/insidetrack\/blog\/?p=8157"},"modified":"2024-06-14T16:15:08","modified_gmt":"2024-06-14T23:15:08","slug":"crafting-a-new-hybrid-meeting-room-experience-at-microsoft-with-microsoft-teams","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/insidetrack\/blog\/crafting-a-new-hybrid-meeting-room-experience-at-microsoft-with-microsoft-teams\/","title":{"rendered":"Crafting a new hybrid meeting room experience at Microsoft with Microsoft Teams"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"122\" class=\"size-medium wp-image-7436 alignright\" style=\"margin-top: 0px;\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/ms-digital-stories-300x122.png\" alt=\"Microsoft Digital stories\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/ms-digital-stories-300x122.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/ms-digital-stories.png 400w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>New hybrid meeting experiences are coming to Microsoft\u2019s employees and guests, a Microsoft Teams Rooms-powered transformation that will save space at the table for everyone, no matter where they join from.<\/p>\n<p>Thanks to new meeting room layouts, improved technology, and better integration with Microsoft Teams, remote participants will feel more included in meetings that will also be better for people in the room.<\/p>\n<blockquote class=\"quote-body\"><p>When they decide to go into the office, employees want experiences that are worth the commute. That means making sure that when they choose to go in, they do so for an experience that they can\u2019t get from home.<\/p>\n<p class=\"source\">\u2014Nathalie D\u2019Hers, corporate vice president, Microsoft Digital Employee Experience<\/p>\n<\/blockquote>\n<p>Getting these experiences right will play a big part in helping everyone feel comfortable and included in this new hybrid work environment. It\u2019s not about making sure both remote and in-the-room experiences are perfectly equal\u2014that\u2019s not possible. Rather, the goal is to enhance and optimize each experience so each is the best it can be.<\/p>\n<p>\u201cWhen they decide to go into the office, employees want experiences that are worth the commute,\u201d says Nathalie D\u2019Hers, corporate vice president of Microsoft Digital Employee Experience, the organization that powers, protects, and transforms the company. \u201cThat means making sure that when they choose to go in, they do so for an experience that they can\u2019t get from home.\u201d<\/p>\n<p>And vice versa, it\u2019s important to make sure that those who work from home, at a coffee shop, or from a hotel on the road feel like that experience has been optimized for them.<\/p>\n<p>\u201cWe\u2019re building solutions that solve for both sets of needs,\u201d D\u2019Hers says. \u201cMost of us are working in both worlds anyway\u2014it benefits us all to get both experiences right.\u201d<\/p>\n<p>Several organizations across Microsoft\u2014including Microsoft Digital Employee Experience, Global Workplace Services, and Microsoft\u2019s product groups\u2014are working together to make sure we get these hybrid experiences right. We want to properly greet employees and guests when they go to a Microsoft campus and that we make them feel equally welcome when they virtually join a meeting.<\/p>\n<p><iframe title=\"Meet The Hive: Transforming how meetings happen at Microsoft with Microsoft Teams Rooms\" src=\"https:\/\/www.youtube.com\/embed\/eS3efXIKjpA\" aria-labelledby=\"Meet The Hive: Transforming how meetings happen at Microsoft with Microsoft Teams Rooms\"><\/iframe><span style=\"font-size: 10pt;\">For a transcript, please view the video on YouTube: <a href=\"https:\/\/www.youtube.com\/watch?v=eS3efXIKjpA\" target=\"_blank\" rel=\"noopener\">https:\/\/www.youtube.com\/watch<\/a>, select the &#8220;More actions&#8221; button (three dots icon) below the video, and then select &#8220;Show transcript.&#8221;<\/span><\/p>\n<div style=\"margin-top: -5px;\"><em>Meet The Hive, a working laboratory where Microsoft employees are building the meeting room experiences of the future, including new hybrid meeting room experiences.<\/em><\/div>\n<p>Along with other new transformations\u2014including improved transportation, dining, and workspace reservation experiences\u2014creating new hybrid meeting room experiences represents a major step forward in the future of work at Microsoft.<\/p>\n<p><em>[<\/em><a href=\"https:\/\/www.microsoft.com\/en-us\/insidetrack\/reinventing-the-employee-experience-at-microsoft\"><em>Discover how Microsoft is reinventing the employee experience for a hybrid world<\/em><\/a><em>. <\/em><a href=\"https:\/\/www.microsoft.com\/en-us\/insidetrack\/advancing-your-meetings-with-the-microsoft-teams-meeting-guide\"><em>Find out how to advance meetings with the Microsoft Teams Meeting Guide<\/em><\/a><em>. <\/em><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/five-ways-microsoft-teams-has-transformed-microsoft\/\"><em>Unpack five ways Microsoft Teams has transformed Microsoft<\/em><\/a><em>.<\/em><em>]<\/em><\/p>\n<h2>Meet The Hive<\/h2>\n<p>There\u2019s a place on Microsoft\u2019s Puget Sound campus where our software engineers, audio-video engineers, architects, and interior designers are coming together to weave new devices, technology, and concepts into transformed meeting room experiences.<\/p>\n<p>It\u2019s called The Hive.<\/p>\n<p>\u201cIt\u2019s the facility where we bring in all the new devices that are coming to us from our OEM partners and test them out and see how they work,\u201d says Matt Hempey, a principal program manager who focuses on engagement and collaboration at Microsoft Digital Employee Experience. \u201cWe think about all of the subtleties of how a physical space and hardware can interact\u2014that\u2019s the challenge we\u2019re trying to solve here at The Hive. This is how we can get things just right for everyone.\u201d<\/p>\n<p>In The Hive, teams across Microsoft can gather to brainstorm, test, and validate all meeting room scenarios that they can think up. It\u2019s all about coming up with new ideas, like being inspired to try a new room layout when a set of new components comes in. This can include moving walls, bringing in new furniture, and cutting a table in half\u2014all of this can be done quickly without having to do the expensive work of structural redesign.<\/p>\n<blockquote class=\"quote-body\"><p>It used to be that people dialing into a meeting felt like they weren\u2019t going to be as important as people who were physically there. Suddenly we were in a world where no one was physically in the room, so everyone was having the same meeting experience. Everyone was equally important; meetings became more inclusive\u2014everyone felt heard and seen.<\/p>\n<p class=\"source\">\u2014Matt Hempey, principal program manager, Microsoft Digital Employee Experience<\/p>\n<\/blockquote>\n<p>\u201cWe think of it as our living laboratory,\u201d says Scott Weiskopf, director of the Center of Innovation for Global Workplace Services. \u201cYou\u2019ve got cardboard tables and Styrofoam things that we can move around and do rapid prototyping and testing with. It\u2019s our little garage that we can tool around with stuff.\u201d<\/p>\n<h2>A new work experience<\/h2>\n<p>When thousands of Microsoft conference rooms around the globe suddenly sat empty, it was clear that the work experience was changing. The shift to fully remote demonstrated that people liked flexibility and that meetings could happen from anywhere.<\/p>\n<p>In some ways, it leveled the playing field.<\/p>\n<p>\u201cIt used to be that people dialing into a meeting felt like they weren\u2019t going to be as important as people who were physically there,\u201d Hempey says. \u201cSuddenly we were in a world where no one was physically in the room, so everyone was having the same meeting experience. Everyone was equally important; meetings became more inclusive\u2014everyone felt heard and seen.\u201d<\/p>\n<p>At the same time, a lot of human connection was lost.<\/p>\n<p>Social bonds, the richness of discussions, the little chats that occur at the start of the meeting, and the fidelity of in-person brainstorming on a whiteboard were missed. As good as the remote technology was, some individuals still had a strong desire to get back together in meeting rooms.<\/p>\n<blockquote class=\"quote-body\"><p>We\u2019ve had to look at what technologies can be used to make remote employees feel more included in a meeting and vice versa. It involves physical changes to the room and furniture, technical changes to the audio-visual equipment and software. And then, of course, trying to optimize this idea of including everyone.<\/p>\n<p class=\"source\">\u2014Scott Weiskopf, director of the Center of Innovation, Global Workplace Services<\/p>\n<\/blockquote>\n<p>The shift brought on by the pandemic gave employees the opportunity to choose the kind of workstyle that worked best for them. Some would remain working from home while others would come back to the office. And some would manage a mix of both.<\/p>\n<p>It was clear this dueling dynamic between remote and in-person would require new accommodations from Microsoft.<\/p>\n<p>Having a modular environment to come up with new ideas\u2014The Hive\u2014has empowered Microsoft to pivot to these new circumstances, including upgrading to a new Microsoft Teams Rooms experience powered by hybrid meeting rooms.<\/p>\n<h2>Doing hybrid right<\/h2>\n<p>The pause in meeting room usage meant The Hive team could step away from normal escalations and concerns and get creative in designing the new workplace experience. This break from the norm would ultimately prove to be key in deciphering the balance between employee needs.<\/p>\n<p>\u201cWe\u2019ve had to look at what technologies can be used to make remote employees feel more included in a meeting and vice versa,\u201d Weiskopf says of the effort to help connect in-person and remote attendees in a meeting room. \u201cIt involves physical changes to the room and furniture, technical changes to the audio-visual equipment and software. And then, of course, trying to optimize this idea of including everyone.\u201d<\/p>\n<p>Collaborators throughout The Hive designed Microsoft\u2019s new hybrid meeting rooms as immersive and inclusive spaces. Everything was reimagined, from fabric, light, the different pieces of furniture, to how the space itself is arranged.<\/p>\n<figure id=\"attachment_8175\" aria-describedby=\"caption-attachment-8175\" style=\"width: 300px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8175 size-medium\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/06\/10394_image001-v2-300x224.jpg\" alt=\"Hempey kneels in behind a projector used to power one of the new meeting experiences being developed in The Hive. \" width=\"300\" height=\"224\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/06\/10394_image001-v2-300x224.jpg 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/06\/10394_image001-v2-1024x766.jpg 1024w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/06\/10394_image001-v2-768x574.jpg 768w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/06\/10394_image001-v2-1536x1149.jpg 1536w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/06\/10394_image001-v2-2048x1532.jpg 2048w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2022\/06\/10394_image001-v2-1444x1080.jpg 1444w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-8175\" class=\"wp-caption-text\">Matt Hempey helps lead the creative work Microsoft does to build new meeting experiences at The Hive, the company\u2019s meeting room laboratory located on the Microsoft campus in Redmond, Washington. Hempey is a principal program manager in Microsoft Digital Employee Experience.<\/figcaption><\/figure>\n<p>\u201cWhat creates a great hybrid experience is not necessarily the technology as much as just the way everyone is facing,\u201d Hempey says. \u201cIf people are facing each other in the room, they\u2019re not focused on the people that are there remotely.\u201d<\/p>\n<p>By default, all of Microsoft\u2019s new hybrid meeting rooms face a large screen where remote attendees are displayed. Rooms that used to sit 10 in a center-facing direction will now be refitted with a guitar pick-shaped table that focuses attention on the screen and cameras at the front of the room.<\/p>\n<p>To offset any loss of capacity due to the new table shape, a second elevated table sits at the back of the room. Cameras in the room easily capture both levels of seating, so remote attendees can clearly see everyone in the room.<\/p>\n<p>Other design decisions, like enabling presentations and content to appear on screen without bumping remote attendees out of line of sight, further enhance the experience. A Microsoft Surface Hub at the back of the hybrid meeting room generates additional functionality, allowing the device to be utilized for groups of two or three people without starting a formal meeting.<\/p>\n<h2>Working as a team<\/h2>\n<p>You can\u2019t create a hybrid space without thinking about the technology that\u2019s going to bring in virtual attendees.<\/p>\n<p>Transitioning to Microsoft Teams prior to the pandemic was a huge benefit for when it was time to go virtual. Now that same technology is central to Microsoft\u2019s hybrid meeting room experience.<\/p>\n<p>\u201cPeople already associate Microsoft with software, they expect to see lot of computer screens and code,\u201d Hempey says. \u201cFor software to shine, you need the room itself to be that end-to-end experience. Our basic fundamental premise is that every room you walk into is just a Teams room, just like the software that\u2019s on your device.\u201d<\/p>\n<blockquote class=\"quote-body\"><p>We\u2019re trying to get experiences right at Microsoft and hopefully others can benefit from that as well. We can be very transparent about the challenges that we face. Our software is constantly evolving; our products are constantly getting better.<\/p>\n<p class=\"source\">\u2014Matt Hempey, principal program manager, Microsoft Digital Employee Experience<\/p>\n<\/blockquote>\n<p>To further improve the attendee experience, hybrid meeting rooms do away with some of the traditional headaches of finding the right cable hookups and inviting everyone into the call. Instead, the same process for joining a call in Microsoft Teams initiates the room.<\/p>\n<p>This empowers attendees to use their own devices to interact with and take advantage of the room\u2019s features.<\/p>\n<h2>A new standard for work<\/h2>\n<p>With around 13,000 meeting rooms around the globe, Microsoft is developing a way to quickly deploy these new features to employees and guests. It\u2019s a challenge everyone is facing as the new hybrid model of work is embraced.<\/p>\n<p>\u201cWe\u2019re developing standards for things that we would like to roll out quicker than our normal refresh cycle so that we can get a better hybrid experience in the hands of our employees, guests, and customers much faster,\u201d Weiskopf says.<\/p>\n<p>In rapidly testing and prototyping scenarios and use cases inside The Hive, Microsoft has created global AV design standards that enable hybrid meeting room experiences to exist at scale.<\/p>\n<p>\u201cWe\u2019re trying to get experiences right at Microsoft and hopefully others can benefit from that as well,\u201d Hempey says of the new hybrid meeting rooms. \u201cWe can be very transparent about the challenges that we face. Our software is constantly evolving; our products are constantly getting better.\u201d<\/p>\n<p>As new lessons are learned, Microsoft can quickly update, incorporate, and deploy changes. This iterative process will allow employees and guests to have experiences that make the trip to a Microsoft campus worthwhile.<\/p>\n<p>\u201cIt\u2019s the combination of software, hardware, and the placement of people and cameras that enable the experience,\u201d D\u2019Hers says. \u201cAnd that\u2019s what creates the kind of experiences that we want, that are personal and accessible.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"74\" class=\"alignnone size-medium wp-image-7448\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways-300x74.png\" alt=\"Key Takeaways\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways-300x74.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/key-takeaways.png 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<ul class=\"c-list\">\n<li>The conference rooms of the past won\u2019t necessarily be the conference rooms people want for the future; the space itself must be part of the hybrid solution.<\/li>\n<li>Space is expensive, companies spend a lot of money on real estate, but the priority needs to be on creating value without having to structurally redesign; that\u2019s how you get maximum impact with minimum effort.<\/li>\n<li>Microsoft\u2019s hybrid experience is built on Microsoft 365, including Microsoft Teams.<\/li>\n<li>The global AV design standards are available to other companies who are looking to build new hybrid meeting rooms. This reduces the uplift of testing and discovering new solutions.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"81\" class=\"alignnone size-medium wp-image-7482\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links-300x81.png\" alt=\"Related links\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links-300x81.png 300w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2021\/10\/related_links.png 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<ul class=\"c-list\">\n<li><a href=\"https:\/\/www.microsoft.com\/en-us\/insidetrack\/reinventing-the-employee-experience-at-microsoft\">Discover how Microsoft is reinventing the employee experience for a hybrid world<\/a>.<\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/en-us\/insidetrack\/advancing-your-meetings-with-the-microsoft-teams-meeting-guide\">Find out how to advance meetings with the Microsoft Teams Meeting Guide<\/a>.<\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/five-ways-microsoft-teams-has-transformed-microsoft\/\">Unpack five ways Microsoft Teams has transformed Microsoft<\/a>.<\/li>\n<li><a href=\"https:\/\/nam06.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fblog%2F2022%2F03%2F16%2F3-ways-to-meet-new-hybrid-expectations-with-microsoft-teams-and-microsoft-365%2F&amp;data=05%7C01%7Cv-lpeters%40microsoft.com%7C5ae38d2c581c48b7fb3808da48b90e47%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637902256892219440%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=m5J2fwVf9MsddHM7Ahzn%2FTEp0dRh56Qawk1HDMudyBA%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"0\" data-ogsc=\"\">Learn about three ways you can meet new hybrid expectations with Microsoft Teams and Microsoft 365<\/a>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12081 size-full\" src=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/05\/Customer-Survey-580x85-1.png\" sizes=\"(max-width: 580px) 100vw, 580px\" srcset=\"https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/05\/Customer-Survey-580x85-1.png 580w, https:\/\/www.microsoft.com\/insidetrack\/blog\/uploads\/prod\/2023\/05\/Customer-Survey-580x85-1-300x44.png 300w\" alt=\"We'd like to hear from you!\" width=\"580\" height=\"85\" \/><\/p>\n<p><a href=\"mailto:msitstaff@microsoft.com\">Want more information? Email us and include a link to this story and we\u2019ll get back to you.<\/a><\/p>\n<p><a href=\"https:\/\/forms.office.com\/r\/czbs6PptPe\" target=\"_blank\" rel=\"noopener\">Please share your feedback with us\u2014take our survey and let us know what kind of content is most useful to you.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>New hybrid meeting experiences are coming to Microsoft\u2019s employees and guests, a Microsoft Teams Rooms-powered transformation that will save space at the table for everyone, no matter where they join from. Thanks to new meeting room layouts, improved technology, and better integration with Microsoft Teams, remote participants will feel more included in meetings that will [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":8158,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[1],"tags":[89,263],"coauthors":[138],"class_list":["post-8157","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-digital-transformation","tag-microsoft-365","program-ms-digital-stories","m-blog-post"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - 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