{"id":2311,"date":"2019-06-17T09:00:18","date_gmt":"2019-06-17T16:00:18","guid":{"rendered":"https:\/\/www.microsoft.com\/ko-kr\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/"},"modified":"2022-06-28T11:12:31","modified_gmt":"2022-06-28T18:12:31","slug":"hospitality-industry-leaders-employee-engagement-enhance-guest-experience","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","title":{"rendered":"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720"},"content":{"rendered":"<p>\uc774\ubc88 \uc8fc, \uc138\uacc4\uc5d0\uc11c \uac00\uc7a5 \ud070 \uc219\ubc15\uc5c5 \uae30\uc220 \uc1fc\uc778 HITEC\uc5d0 \ucc38\uc5ec\ud558\uae30 \uc704\ud574 \uc219\ubc15\uc5c5\uacc4\uc758 \ub9ac\ub354\ub4e4\uc774 \ubbf8\ub124\uc18c\ud0c0\uc8fc\uc758 \ubbf8\ub2c8\uc560\ud3f4\ub9ac\uc2a4\uc5d0 \ubaa8\uc600\uc2b5\ub2c8\ub2e4. \uae30\uc220\uc744 \ud1b5\ud574 \ud68c\uc0ac\uac00 \uacbd\uc7c1\ud558\uace0 \uc6b4\uc601\ud558\uba70 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uace0 \uace0\uac1d\uc5d0 \uc751\ub300\ud558\ub294 \ubc29\uc2dd\uc774 \ubcc0\ud654\ud558\uace0 \uc788\uc73c\ubbc0\ub85c \uad00\uad11\uc5c5\uacc4\ub294 \ub9e4\uc6b0 \uace0\ubb34\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uace0\uac1d\uc5d0\uac8c \ud638\ud154\uacfc \uc5ec\ud589 \ube0c\ub79c\ub4dc\ub97c \ub300\ud45c\ud560 \uc218 \uc788\ub294 \uac00\uc7a5 \uc88b\uc740 \uc704\uce58\uc5d0 \uc788\ub294 \uc0ac\ub78c, \uc989 <a href=\"https:\/\/products.office.com\/microsoft-teams\/staff-scheduling-software\" target=\"_blank\" rel=\"noopener noreferrer\">\uc77c\uc120 \uc9c1\uc6d0<\/a>\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uae30 \uc704\ud574 Microsoft\uc5d0\uc11c \ub9c8\ub828\ud55c \uae30\ud68c\uc5d0 \ucc38\uc5ec\ud558\uac8c \ub418\uc5b4 \ud2b9\ud788 \ud798\uc774 \ub098\ub294 \uac83 \uac19\uc2b5\ub2c8\ub2e4. \uc77c\uc120 \uc9c1\uc6d0\uc774\ub780 \ud48d\ubd80\ud55c \uc9c0\uc2dd\uc744 \uae30\ubc18\uc73c\ub85c \uace0\uac1d\uc5d0\uac8c \uc5ec\ub7ec \uc0ac\ud56d\uc744 \ucd94\ucc9c\ud558\ub294 \ucee8\uc2dc\uc5b4\uc9c0\ubd80\ud130, \uccb4\ud06c\uc778\ud560 \ub54c\ubd80\ud130 \uccb4\ud06c\uc544\uc6c3\ud560 \ub54c\uae4c\uc9c0 \ub4a4\uc5d0\uc11c \ud5cc\uc2e0\uc801\uc73c\ub85c \uadfc\ubb34\ud558\ub294 \uc9c1\uc6d0\uae4c\uc9c0, \ud504\ub7f0\ud2b8 \ub370\uc2a4\ud06c\uc5d0\uc11c \uadfc\ubb34\ud558\ub294 \uc9c1\uc6d0\uc744 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n<h3>\uc77c\uc120 \uc9c1\uc6d0 \ud658\uacbd \ud601\uc2e0<\/h3>\n<p>\uc77c\uc120 \uc9c1\uc6d0\uc774 \uc815\ubcf4\uc5d0 \uc561\uc138\uc2a4\ud558\uace0, \uc11c\ub85c \uc5f0\uacb0\ub41c \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud558\uba70, \uc2e4\uc2dc\uac04\uc73c\ub85c \ub3d9\ub8cc\uc640 \uc18c\ud1b5\ud558\ub294 \ub370 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \ucd5c\uc2e0 \ub3c4\uad6c\ub97c \uc81c\uacf5\ud568\uc73c\ub85c\uc368 \uc219\ubc15\uc5c5\uacc4\ub294 \ub354 \uacac\uace0\ud558\uac8c \uc5f0\uacb0\ub41c \uc870\uc9c1\uc744 \ub9cc\ub4e4\uc5b4 \uc989\uc11d\uc5d0\uc11c \uace0\uac1d\uc758 \uc694\uad6c\uc0ac\ud56d\uc744 \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc9c1\uc6d0\uc758 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\ud558\uae30 \uc704\ud574 \ud638\ud154\uc5d0\uc11c Microsoft \uc194\ub8e8\uc158\uc744 \ud1b5\ud569\ud558\ub294 \uba87 \uac00\uc9c0 \ubc29\ubc95\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n<ul>\n<li><a href=\"https:\/\/products.office.com\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Teams<\/a> \ubaa8\ubc14\uc77c \uc6b0\uc120 \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uba74 \uc77c\uc120 \uc9c1\uc6d0\uc774 \uc870\uc9c1 \uc804\uccb4\uc5d0\uc11c \uc27d\uac8c \uc18c\ud1b5\ud558\uace0 \uacf5\ub3d9 \uc791\uc5c5\ud558\uba70 \ubaa8\ubc94 \uc0ac\ub840\ub97c \uacf5\uc720\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc62c\ud574 \ucd08 Microsoft\uc5d0\uc11c\ub294 \uae34\uae09 \uba54\uc2dc\uc9c0, \uc704\uce58 \uacf5\uc720, \uc774\ubbf8\uc9c0 \uc8fc\uc11d \ub4f1\uc758 <a href=\"https:\/\/www.microsoft.com\/microsoft-365\/blog\/2019\/01\/09\/3-new-ways-microsoft-teams-empowers-firstline-workers-to-achieve-more\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc0c8 \uae30\ub2a5\uc744 \ubc1c\ud45c<\/a>\ud588\uc2b5\ub2c8\ub2e4. \ud638\ud154\uc740 \uc774 \uae30\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec \ubbfc\ucca9\ud558\uac8c \ub300\uc751\ud558\uc5ec \uace0\uac1d\uc5d0\uac8c \ud6cc\ub96d\ud55c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-229276 size-full\" src=\"http:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Hospitality-industry-1b-150x150.jpg\" alt=\"\uc791\ub3d9 \uc911\uc778 Microsoft Teams\ub97c \uc138 \uac1c\uc758 \ud734\ub300\ud3f0\uc5d0 \ub098\ub780\ud788 \ubcf4\uc5ec\uc8fc\ub294 \uc774\ubbf8\uc9c0. \ud55c \ud734\ub300\ud3f0\uc5d0\ub294 \uc9c0\ub3c4\uac00, \ub450 \ubc88\uc9f8 \ud734\ub300\ud3f0\uc5d0\ub294 \uae34\uae09 \uacf5\uc9c0\uac00 \ud45c\uc2dc\ub418\uace0, \uc138 \ubc88\uc9f8 \ud734\ub300\ud3f0\uc5d0\uc11c\ub294 \uc18c\ud615 \ub0c9\uc7a5\uace0 \uc548\uc758 \uc74c\ub8cc\uc218 \uce94\uc5d0 \ub3d9\uadf8\ub797\uac8c \ud45c\uc2dc\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.\" width=\"1280\" height=\"795\" \/><\/p>\n<ul>\n<li>\uc870\uc9c1\uc740 <a href=\"https:\/\/powerapps.microsoft.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">PowerApps<\/a>\uc640 <a href=\"https:\/\/products.office.com\/microsoft-teams\/staff-scheduling-software\" target=\"_blank\" rel=\"noopener noreferrer\">Shifts<\/a>\ub97c \uc0ac\uc6a9\ud558\uc5ec \ubc18\ubcf5\uc801\uc778 \uad00\ub9ac \uc791\uc5c5\ubd80\ud130 \uac1c\ubcc4 \uc5ed\ud560\ubcc4 \uc791\uc5c5\uae4c\uc9c0 \ub9e4\uc77c \ub9e4\uc77c\uc758 \ud65c\ub3d9\uc744 \ub514\uc9c0\ud138\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uac1d\uc2e4 \uccad\uc18c \ub2f4\ub2f9\uc790\ub294 \uc774 \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uc5ec \uac1d\uc2e4 \uc5c5\ubb34\ub97c \uacc4\uc18d \ucd94\uc801\ud568\uc73c\ub85c\uc368 \ube44\uc6a9\uc740 \uc904\uc774\uace0 \uace0\uac1d\uc5d0\uac8c \ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294\ub370 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-229277\" src=\"http:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Hospitality-industry-leaders-2-150x150.png\" alt=\"PowerApps\uc640 Shifts\ub97c \ubcf4\uc5ec\uc8fc\ub294 \uc138 \uac1c\uc758 \ud734\ub300\ud3f0 \uc774\ubbf8\uc9c0. \ub450 \uac1c\uc758 \ud734\ub300\ud3f0\uc740 \ubd84\uc11d \ubcf4\uace0\uc11c\ub97c \ub098\ud0c0\ub0b4\uace0 \uc138 \ubc88\uc9f8\ub294 Shifts\uc758 \uc77c\uc815\uc744 \ub098\ud0c0\ub0c5\ub2c8\ub2e4.\" \/><\/p>\n<ul>\n<li>\ud638\ud154\uc740 <a href=\"https:\/\/products.office.com\/microsoft-stream\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Stream<\/a>\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc5ed\ud560 \uae30\ubc18\uc758 \ub3d9\uc801 \ucf58\ud150\uce20\ub97c \uc81c\uacf5\ud568\uc73c\ub85c\uc368 \uad50\uc721 \ud504\ub85c\uadf8\ub7a8\uc758 \ucc38\uc5ec\uc728\uacfc \uc720\uc9c0\uc728\uc744 \ub192\uc774\uace0 \ub3d9\ub8cc \uac04\uc758 \uc815\ubcf4 \uacf5\uc720\ub97c \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-229278\" src=\"http:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Hospitality-industry-leaders-3-150x150.jpg\" alt=\"Microsoft Teams\uc758 \ub3d9\uc601\uc0c1\uc744 \ud45c\uc2dc\ud558\ub294 \uc5f4\ub824 \uc788\ub294 \ub178\ud2b8\ubd81 \uc774\ubbf8\uc9c0.\" \/><\/p>\n<h3>\uace0\uac1d\uc758 \uc131\uacf5 \uc9c0\uc6d0<\/h3>\n<p>Marriott International \ubc0f RLH(Red Lions Hotel Corporation)\uc640 \uac19\uc740 \uc120\ub3c4\uc801\uc778 \ud638\ud154 \ube0c\ub79c\ub4dc\uc5d0\uc11c\ub294 \uc8fc\ub3c4\uc801\uc73c\ub85c \ub514\uc9c0\ud138 \ud1b5\uc2e0 \ubc0f \uacf5\ub3d9 \uc791\uc5c5\uc744 \ud1b5\ud574 \uc77c\uc120 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub807\uac8c \ud558\uba74\uc11c \uc9c1\uc6d0 \ucc38\uc5ec\uc758 \ubb38\ud654\ub97c \uc870\uc131\ud558\uc5ec \uc0c8\ub85c\uc6b4 \ubc29\uc2dd\uc73c\ub85c \uace0\uac1d\uc758 \uc694\uad6c\uc0ac\ud56d\uc744 \ucda9\uc871\uc2dc\ud0a4\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>Marriott\ub294 \uc0dd\uc0b0\uc131, \uacf5\ub3d9 \uc791\uc5c5 \ubc0f \uc6cc\ud06c\ud50c\ub85c\ub97c \ud5a5\uc0c1\ud558\uae30 \uc704\ud574 \ucd5c\uadfc\uc5d0 <a href=\"https:\/\/www.microsoft.com\/microsoft-365\/enterprise\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft 365<\/a>\ub97c \uc120\ud0dd\ud588\uc2b5\ub2c8\ub2e4. \u201c\uace0\uac1d\uc774 \ub2f5\ubcc0\uc744 \uc694\uad6c\ud558\ub294 \uc2dc\ub300\uc5d0\ub294 \ud300\uacfc \uae34\ubc00\ud558\uac8c \uc5f0\uacb0\ud558\ub294 \uac83\uc774 \uadf8 \uc5b4\ub290 \ub54c\ubcf4\ub2e4 \ub354 \uc911\uc694\ud569\ub2c8\ub2e4. Teams\ub97c \uc0ac\uc6a9\ud558\uba74 \ub3d9\ub8cc\uac00 \uac19\uc740 \uac74\ubb3c\uc5d0 \uc788\ub4e0 \ub2e4\ub978 \uad6d\uac00\uc5d0 \uc788\ub4e0 \uc5b8\uc81c\ub098 \uc11c\ub85c \uc5f0\uacb0\ub41c \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud558\uc5ec \uace0\uac1d\uc758 \uae30\ub300 \uc774\uc0c1\uc73c\ub85c \ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u201d\ub77c\uace0 \uc601\uc5c5 \uc804\ubb38\uac00\uc778 Peter McDermott\ub294 \uc774\uc57c\uae30\ud569\ub2c8\ub2e4.<\/p>\n<p>RLH\uc5d0\uc11c\ub3c4 Microsoft 365\ub97c \uc0ac\uc6a9\ud558\uc5ec \ud601\uc2e0\uc744 \uac00\uc18d\ud654\ud558\uace0 \ud68c\uc0ac \ub0b4\uc5d0\uc11c \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc744 \ud65c\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ud68c\uc0ac\uc5d0\uc11c\ub294 \uc9c1\uc6d0\uc774 \ub354 \uc27d\uac8c \ub2e4\ub978 \ubd80\uc11c\uc640 \uc5f0\uacb0\ud558\uace0 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \uc804\uccb4 \uc9c1\uc6d0\uc5d0\uac8c Teams\ub97c \ubc30\ud3ec\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\u201c\uc9c0\uc18d\uc801\uc778 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 Teams \uc194\ub8e8\uc158\uc758 \ud2b9\uc9d5\uc785\ub2c8\ub2e4. Teams\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc740 \ub108\ubb34 \uc790\uc720\ub85c\uc6b4 \uba54\uc2e0\uc800 \ub300\ud654\uc640 \uacf5\uc2dd\uc801\uc774\uace0 \ub531\ub531\ud55c \uc804\uc790 \uba54\uc77c \ub300\ud654\uc758 \uc911\uac04 \uc815\ub3c4 \uc2a4\ud0c0\uc77c\ub85c, \uc2e4\uc81c \ub300\ud654\uc5d0 \ud6e8\uc52c \ub354 \uac00\uae5d\uace0 \ub9e4\uc6b0 \ud6a8\uc728\uc801\uc785\ub2c8\ub2e4. \uc218\ub9ce\uc740 \uc804\uc790 \uba54\uc77c \uc18d\uc5d0\uc11c\ub3c4 \uba54\uc77c\uc744 \ub193\uce58\uc9c0 \uc54a\uc73c\ubbc0\ub85c \uad00\ub828 \uba54\uc77c\uc774 \uc5b4\ub514\uc5d0 \uc788\ub294\uc9c0 \ucc3e\ub294 \uc0ac\ub78c\uc774 \uc5c6\uc2b5\ub2c8\ub2e4.\u201d\ub77c\uace0 RLH Corporation\uc758 CIO\uc778 John Edward\ub294 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n<h3>HITEC \ud68c\uc758\uc5d0 \ucc38\uc5ec\ud558\uc138\uc694.<\/h3>\n<p>\uc774\ubc88 \uc8fc\uc5d0 Microsoft \ud300\uc6d0\uc774 \uc5f0\ub840 \uae30\uc220 \ud68c\uc758\uc778 <a href=\"https:\/\/www.hftp.org\/hitec\/minneapolis\/\" target=\"_blank\" rel=\"noopener noreferrer\">HITEC<\/a>\uc5d0 \ucc38\uc11d\ud569\ub2c8\ub2e4. Microsoft \ubd80\uc2a4(#1634)\uc5d0 \ub4e4\ub7ec Microsoft\uac00 \uc9c0\ub2a5\ud615 \uc219\ubc15\uc5c5\uc744 \uc5b4\ub5bb\uac8c \uac00\ub2a5\ud558\uac8c \ud558\ub294\uc9c0 \uc54c\uc544\ubcf4\uc138\uc694.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc774\ubc88 \uc8fc, \uc138\uacc4\uc5d0\uc11c \uac00\uc7a5 \ud070 \uc219\ubc15\uc5c5 \uae30\uc220 \uc1fc\uc778 HITEC\uc5d0 \ucc38\uc5ec\ud558\uae30 \uc704\ud574 \uc219\ubc15\uc5c5\uacc4\uc758 \ub9ac\ub354\ub4e4\uc774 \ubbf8\ub124\uc18c\ud0c0\uc8fc\uc758 \ubbf8\ub2c8\uc560\ud3f4\ub9ac\uc2a4\uc5d0 \ubaa8\uc600\uc2b5\ub2c8\ub2e4. \uae30\uc220\uc744 \ud1b5\ud574 \ud68c\uc0ac\uac00 \uacbd\uc7c1\ud558\uace0 \uc6b4\uc601\ud558\uba70 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uace0 \uace0\uac1d\uc5d0 \uc751\ub300\ud558\ub294 \ubc29\uc2dd\uc774 \ubcc0\ud654\ud558\uace0 \uc788\uc73c\ubbc0\ub85c \uad00\uad11\uc5c5\uacc4\ub294 \ub9e4\uc6b0 \uace0\ubb34\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc5d0\uac8c \ud638\ud154\uacfc \uc5ec\ud589 \ube0c\ub79c\ub4dc\ub97c \ub300\ud45c\ud560 \uc218 \uc788\ub294 \uac00\uc7a5 \uc88b\uc740 \uc704\uce58\uc5d0 \uc788\ub294 \uc0ac\ub78c, \uc989 \uc77c\uc120 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uae30 \uc704\ud574 Microsoft\uc5d0\uc11c \ub9c8\ub828\ud55c \uae30\ud68c\uc5d0 \ucc38\uc5ec\ud558\uac8c<\/p>\n","protected":false},"author":0,"featured_media":2315,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[144,146],"product":[148,167,172,180,182],"audience":[193,202],"tags":[248],"coauthors":[],"class_list":["post-2311","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-customer-stories","content-type-news","product-microsoft-365","product-mobile-apps","product-power-apps","product-stream","product-teams","audience-enterprise","audience-frontline","tag-shifts"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720<\/title>\n<meta name=\"description\" content=\"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720\" \/>\n<meta property=\"og:description\" content=\"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft 365 Blog\" \/>\n<meta property=\"article:published_time\" content=\"2019-06-17T16:00:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-28T18:12:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-full-size.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720\",\"datePublished\":\"2019-06-17T16:00:18+00:00\",\"dateModified\":\"2022-06-28T18:12:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\"},\"wordCount\":37,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg\",\"keywords\":[\"Shifts\"],\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\",\"url\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\",\"name\":\"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg\",\"datePublished\":\"2019-06-17T16:00:18+00:00\",\"dateModified\":\"2022-06-28T18:12:31+00:00\",\"description\":\"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage\",\"url\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg\",\"contentUrl\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg\",\"width\":440,\"height\":268,\"caption\":\"Image of a hotel worker checking supplies in a supply room.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#website\",\"url\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/\",\"name\":\"Microsoft 365 Blog\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ko-KR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#organization\",\"name\":\"Microsoft 365 Blog\",\"url\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2022\/06\/ms-logo-amp.webp\",\"contentUrl\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2022\/06\/ms-logo-amp.webp\",\"width\":279,\"height\":60,\"caption\":\"Microsoft 365 Blog\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720","description":"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","og_locale":"ko_KR","og_type":"article","og_title":"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720","og_description":"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.","og_url":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","og_site_name":"Microsoft 365 Blog","article_published_time":"2019-06-17T16:00:18+00:00","article_modified_time":"2022-06-28T18:12:31+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-full-size.jpg","type":"image\/png"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#article","isPartOf":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/"},"author":{"name":"","@id":""},"headline":"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720","datePublished":"2019-06-17T16:00:18+00:00","dateModified":"2022-06-28T18:12:31+00:00","mainEntityOfPage":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/"},"wordCount":37,"commentCount":0,"publisher":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#organization"},"image":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg","keywords":["Shifts"],"inLanguage":"ko-KR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","url":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","name":"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720","isPartOf":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage"},"image":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg","datePublished":"2019-06-17T16:00:18+00:00","dateModified":"2022-06-28T18:12:31+00:00","description":"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.","breadcrumb":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#breadcrumb"},"inLanguage":"ko-KR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/"]}]},{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage","url":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg","contentUrl":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg","width":440,"height":268,"caption":"Image of a hotel worker checking supplies in a supply room."},{"@type":"BreadcrumbList","@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/"},{"@type":"ListItem","position":2,"name":"\uc219\ubc15\uc5c5\uacc4 \ub9ac\ub354\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \uc9c1\uc6d0 \ucc38\uc5ec\uc5d0 \uc8fc\ub825\ud558\ub294 \uc774\uc720"}]},{"@type":"WebSite","@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#website","url":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/","name":"Microsoft 365 Blog","description":"","publisher":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ko-KR"},{"@type":"Organization","@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#organization","name":"Microsoft 365 Blog","url":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/","logo":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2022\/06\/ms-logo-amp.webp","contentUrl":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/43\/2022\/06\/ms-logo-amp.webp","width":279,"height":60,"caption":"Microsoft 365 Blog"},"image":{"@id":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts\/2311"}],"collection":[{"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/comments?post=2311"}],"version-history":[{"count":0,"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts\/2311\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/media\/2315"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/media?parent=2311"}],"wp:term":[{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/content-type?post=2311"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/product?post=2311"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/audience?post=2311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/tags?post=2311"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-json\/wp\/v2\/coauthors?post=2311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}