{"id":3006,"date":"2022-01-12T06:00:00","date_gmt":"2022-01-12T14:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/?p=243522"},"modified":"2022-06-28T11:12:18","modified_gmt":"2022-06-28T18:12:18","slug":"how-technology-can-help-rebuild-your-frontline-workforce","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/2022\/01\/12\/how-technology-can-help-rebuild-your-frontline-workforce\/","title":{"rendered":"\uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac1c\ubc1c\ud558\ub294 \uc138 \uac00\uc9c0 \ubc29\ubc95"},"content":{"rendered":"<p>\uc138\uacc4 \uc778\ub825\uc758 80%\ub97c \ucc28\uc9c0\ud558\ub294 20\uc5b5 \uba85\uc758 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc774 \uc704\ud5d8, \ud0c8\uc9c4, \ud32c\ub370\ubbf9 \ub3d9\uc548 \ucb49 \uc9c0\uc18d\ub41c \ud63c\ub780\uc744 \uacac\ub38c \ub0b4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud3d0\uc1c4\ubd80\ud130 \uc0c8\ub85c\uc6b4 \uc548\uc804 \ud504\ub85c\ud1a0\ucf5c, \ub298\uc5b4\ub09c \uc6cc\ud06c\ub85c\ub4dc, \uc904\uc5b4\ub4dc\ub294 \uc7ac\uace0\uae4c\uc9c0, \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc740 \ub04a\uc784\uc5c6\uc774 \ubb38\uc81c\uc5d0 \uc9c1\uba74\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\ub09c \uba87 \uc8fc \ub3d9\uc548\uc740 \ud2b9\ud788 \ud32c\ub370\ubbf9\uc758 \ub610 \ub2e4\ub978 \ubb3c\uacb0\uc5d0 \ub300\ube44\ud558\ub294 \uc758\ub8cc \uc885\uc0ac\uc790\ub4e4\uc758 \uc5d0\ub108\uc9c0\uac00 \uc18c\ubaa8\ub418\uc5c8\uace0 \uc9c1\uc6d0 \ubd80\uc871\uc73c\ub85c \uc778\ud574 \uc5c4\uccad\ub09c \uc218\uc758 \ud56d\uacf5\uae30\uac00 \ucde8\uc18c\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \ubd88\ud589\ud558\uac8c\ub3c4 \ud55c\uc228 \ub3cc\ub9b4 \ud2c8\ub3c4 \uc5c6\uc5b4 \ubcf4\uc785\ub2c8\ub2e4. \ucd5c\uc2e0 <a href=\"https:\/\/go.microsoft.com\/fwlink\/?linkid=2186533\">Work Trend Index Special Report<\/a>(\uc5c5\ubb34 \ucd94\uc138 \uc778\ub371\uc2a4 \ud2b9\ubcc4 \ubcf4\uace0\uc11c)\uc5d0 \ub530\ub974\uba74, \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 58%\uac00 \ub0b4\ub144 \uc5c5\ubb34 \uc2a4\ud2b8\ub808\uc2a4\uac00 \uc62c\ud574\uc640 \uac19\uac70\ub098 \ub354 \ub098\ube60\uc9c8 \uac83\uc774\ub77c\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4.<\/p><p>\ube44\uad00\uc801\uc778 \uc804\ub9dd\uc740 \uc774\uac8c \ub2e4\uac00 \uc544\ub2d9\ub2c8\ub2e4. \uc9c0\uae08\uc774 \ubc14\ub85c \ucd5c\uc804\ubc29 \uc9c1\uc6d0\ub4e4\uc758 \ud589\ubcf5\uc5d0 \uc6b0\uc120\uc21c\uc704\ub97c \ub450\uace0 \uc774\ub4e4\uc758 \uc0dd\uc0b0\uc131\uc744 \ucd5c\ub300\ud654\ud558\uc5ec \uc7a5\uae30\uc801\uc778 \uc131\uacf5\uc744 \uc704\ud574 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\ub4e4\uc758 \uc5ed\ub7c9 \uac1c\ubc1c\uc744 \ub3c4\uc6b8 \uc0c8\ub85c\uc6b4 \uc804\ub7b5\uacfc \uc194\ub8e8\uc158\uc774 \uac00\uc7a5 \ud544\uc694\ud55c \ub54c\uc785\ub2c8\ub2e4. \uc131\uacf5\uc801\uc778 \uae30\uc5c5\uc5d0\uc11c\ub294 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9 \uac15\ud654\uac00 \ucd5c\uc885 \uacb0\uc0b0 \uacb0\uacfc\uc5d0 \uac00\uc7a5 \uc911\uc694\ud558\ub2e4\uace0 \uc778\uc2dd\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9 \uac15\ud654\ub97c \ud1b5\ud574 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ub354 \uade0\ud615 \uc7a1\ud78c \ubc29\uc2dd\uc73c\ub85c \uc811\uadfc\ud558\uc5ec \ub354 \ub098\uc740 \uacb0\uacfc\ub97c \uc774\ub8f0 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Work Trend Index Special Report(\uc5c5\ubb34 \ucd94\uc138 \uc778\ub371\uc2a4 \ud2b9\ubcc4 \ubcf4\uace0\uc11c)\ub97c \uae30\ubc18\uc73c\ub85c, \uae30\uc5c5\uc5d0\uc11c \uc9d1\uc911\ud560 \uc218 \uc788\ub294 \uc138 \uac00\uc9c0 \uc601\uc5ed\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p><ol><li>\uc9c1\uc6d0\uc5d0\uac8c \uc2a4\ud2b8\ub808\uc2a4\uc640 \uc2dc\uc2a4\ud15c \ub9c8\ucc30\uc744 \uc904\uc774\ub294 \uae30\uc220 \uc81c\uacf5<\/li>\n<li>\uc6b0\uc120\uc21c\uc704 \uc9c0\uc815 \ubc0f \uad50\uc721 \ud604\ub300\ud654<\/li>\n<li>\ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc744 \ud3ec\ud568\ud558\ub294 \uae30\uc5c5 \ubb38\ud654 \ub9cc\ub4e4\uae30<\/li><\/ol><p><a href=\"https:\/\/www.microsoft.com\/microsoft-teams\/frontline-workforce\">Microsoft\ub294 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uc5ec<\/a> \uc758\uc0ac\uc18c\ud1b5\ud558\uace0 <a href=\"https:\/\/www.microsoft.com\/microsoft-teams\/staff-scheduling-shift-management\">\uad50\ub300 \uadfc\ubb34 \uc77c\uc815\uc744 \uad00\ub9ac\ud558\uace0<\/a> \uc791\uc5c5\uc744 \uc218\ud589\ud558\uace0 <a href=\"https:\/\/www.microsoft.com\/microsoft-teams\/workforce-management-wfm\">\uae30\ud0c0 \ub9ce\uc740 \uc791\uc5c5<\/a>\uc744 \uc218\ud589\ud560 \uc218 \uc788\ub294 \uc194\ub8e8\uc158\uc744 \ub9cc\ub4ed\ub2c8\ub2e4. <a href=\"https:\/\/www.youtube.com\/watch?v=lVeYClypVQc\" target=\"_blank\" rel=\"noreferrer noopener\">Kendra Scott<\/a>\uc640 \uac19\uc740 \uace0\uac1d\uc774 \ubcf8\uc0ac\uc640 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc744 \ub354\uc6b1 \uae34\ubc00\ud558\uac8c \uc5f0\uacb0\ud558\ub3c4\ub85d \uc9c0\uc6d0\ud558\uac70\ub098 <a href=\"https:\/\/go.microsoft.com\/fwlink\/?linkid=2187595\">Blum<\/a>\uacfc \uac19\uc740 \uace0\uac1d\uc744 \uc704\ud574 \uac04\ub2e8\ud55c \ud1b5\ud569 \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \ub9cc\ub4dc\ub294 \uac83\uc740 Microsoft\uc758 \uc624\ub798\ub41c \uc784\ubb34\uc785\ub2c8\ub2e4. \uc624\ub298 Work Trend Index(\uc5c5\ubb34 \ucd94\uc138 \uc778\ub371\uc2a4) \ub9ac\uc11c\uce58 \uac1c\uc2dc\uc640 \ud568\uaed8, Microsoft\ub294 \uc2a4\ud2b8\ub808\uc2a4\ub97c \uc904\uc774\uace0 \uad50\uc721\uc744 \ud604\ub300\ud654\ud558\uace0 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc744 \uc704\ud55c \ubb38\ud654\ub97c \ub2e4\uc2dc \ub9cc\ub4dc\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uc0c8\ub85c\uc6b4 \uae30\uc220 \ud601\uc2e0\ub3c4 \ubc1c\ud45c\ud558\uace0 \ud30c\ud2b8\ub108\uc2ed\ub3c4 \uac15\ud654\ud569\ub2c8\ub2e4.<\/p><figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"fluid-iframe\" style=\"\">\n\t\t<iframe title=\"Video Player\" src=\"https:\/\/www.microsoft.com\/en-us\/videoplayer\/embed\/RWRq19\"><\/iframe>\n\t<\/div>\n<\/div><\/figure><h2 id=\"1-equip-workers-with-technology-to-reduce-stress-and-system-friction\">1. \uc9c1\uc6d0\uc5d0\uac8c \uc2a4\ud2b8\ub808\uc2a4\uc640 \uc2dc\uc2a4\ud15c \ub9c8\ucc30\uc744 \uc904\uc774\ub294 \uae30\uc220 \uc81c\uacf5<\/h2><p>\uc0c8 \ub370\uc774\ud130\uc5d0 \ub530\ub974\uba74 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 \uc0b6\uc744 \ud5a5\uc0c1\ud558\ub294 \uae30\uc220\uc5d0 \ub300\ud55c \ub099\uad00\ub860\uc774 \ubcf4\uc785\ub2c8\ub2e4. \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 63%\uac00 \uae30\uc220\uc774 \ucc3d\ucd9c\ud558\ub294 \ucde8\uc5c5 \uae30\ud68c\ub97c \uae30\ub300\ud558\uace0 \uae30\uc220\uc744 \uc5c5\ubb34 \uad00\ub828 \uc2a4\ud2b8\ub808\uc2a4\ub97c \uc904\uc774\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uc694\uc778 \uc911 3\uc704\ub85c \uc21c\uc704\ub97c \ub9e4\uae41\ub2c8\ub2e4. 1\uc704\uc640 2\uc704\ub294 \ub354 \ub9ce\uc740 \uc784\uae08\uacfc \ud734\uac00\uc785\ub2c8\ub2e4. Microsoft\uc758 \uc0dd\uc0b0\uc131 \ub370\uc774\ud130\ub97c \ubcf4\uba74 \ud32c\ub370\ubbf9\uc73c\ub85c \ubcc0\ud654\uac00 \uc5bc\ub9c8\ub098 \uac00\uc18d\ud654\ub418\uc5c8\uc73c\uba70 2020\ub144 3\uc6d4\ubd80\ud130 2021\ub144 11\uc6d4\uae4c\uc9c0 <strong>\ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 Microsoft Teams \uc0ac\uc6a9\uc774 400% \uc99d\uac00<\/strong>\ud588\uc74c\uc744 \uc54c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><p>\ucd5c\uc804\ubc29 \uc9c1\uc6d0\ub4e4\uc740 \uc778\ub825 \ubd80\uc871\uacfc \uacf5\uae09\ub9dd \uc911\ub2e8\uc73c\ub85c \uc778\ud55c \uc9c0\uc18d\uc801\uc778 \uc81c\uc57d\uc5d0 \ubd80\ub52a\ud788\uba74\uc11c \uc2dc\uac04\uc744 \uc808\uac10\ud558\uace0 \ub354 \uc6d0\ud65c\ud558\uac8c \uc18c\ud1b5\ud558\uace0 \ubc18\ubcf5 \uc791\uc5c5 \uc218\ud589 \uc2dc \ud6a8\uc728\uc131\uc744 \ucd5c\ub300\ud654\ud558\ub294 \uae30\uc220\uc744 \uc6d0\ud558\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p><p><a href=\"https:\/\/insights.samsung.com\/2022\/01\/11\/how-to-improve-peer-to-peer-collaboration-among-associates-in-retail\/\">Samsung\uc758 \ub7ec\uae30\ub4dc \ub514\ubc14\uc774\uc2a4 \ud3ec\ud2b8\ud3f4\ub9ac\uc624\uc640 \ud30c\ud2b8\ub108\uc2ed<\/a>\uc744 \ub118\uc5b4, Microsoft\ub294 <a href=\"https:\/\/www.zebra.com\/us\/en\/blog\/posts\/2022\/using-microsoft-teams-walkie-talkie-app-on-zebra-android-devices.html\" target=\"_blank\" rel=\"noreferrer noopener\">Zebra Technologies<\/a>\uc640 \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\uc2ed\uc744 \uac15\ud654\ud569\ub2c8\ub2e4.<strong> \ud734\ub300\uc131\uc774 \ub6f0\uc5b4\ub09c \ub7ec\uae30\ub4dc TC \uc2dc\ub9ac\uc988, \uc138\ub828\ub41c \uace0\uac1d \ub300\uba74 EC \uc2dc\ub9ac\uc988, \ucd5c\uace0\uc758 \uc2a4\uce94 \ub514\ubc14\uc774\uc2a4 MC \uc2dc\ub9ac\uc988 \uac19\uc740 <\/strong> <strong>\uad11\ubc94\uc704\ud55c Zebra \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c \uc6cc\ud0a4\ud1a0\ud0a4 \uc571 \ucd9c\uc2dc<\/strong>\ub97c \uc54c\ub824\ub4dc\ub9bd\ub2c8\ub2e4. Microsoft\uc640 Zebra\uc758 \ud611\uc5c5\uc744 \ud1b5\ud574 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc740 Zebra \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c \uc804\uc6a9 PTT(Push-to-Talk) \ubc84\ud2bc\uc744 \ub20c\ub7ec Teams\uc758 \ub514\uc9c0\ud138 \uc6cc\ud0a4\ud1a0\ud0a4 \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc120\uba85\ud558\uace0 \uc989\uac01\uc801\uc774\uace0 \uc548\uc804\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uac04\ud3b8\ud558\uac8c \uc990\uae38 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. <strong>\uc6cc\ud0a4\ud1a0\ud0a4\ub294 \uc774\uc81c Android \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4 \uc678\uc5d0\ub3c4 iPhones, iPads\uc640 \uac19\uc740 \ubaa8\ub4e0 iOS \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c\ub3c4 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4<\/strong>.<\/p><p><em>\u201c\ud30c\ud2b8\ub108\uc2ed\uc744 \ud1b5\ud574 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc5d0\uac8c \uc774\ub7ec\ud55c \ub514\ubc14\uc774\uc2a4\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc6d0\ud65c\ud558\uac8c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\ud558\uace0 \uacf5\ub3d9 \uc791\uc5c5\ud558\uba70 \uc5b4\ub5a4 \uc0c1\ud669\uc5d0\uc11c\ub3c4 \uc0dd\uc0b0\uc131\uc744 \uc720\uc9c0\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ub418\uc5b4 \uae30\uc069\ub2c8\ub2e4.\u201d<\/em>\u2014Anders Gustafsson, CEO(\ucd5c\uace0 \uacbd\uc601\uc790), Zebra Technologies<\/p><figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Walkie-talkie-on-Zebra-image-CORRECT.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Walkie-talkie-on-Zebra-image-CORRECT.png\" alt=\"Zebra \uc6cc\ud0a4\ud1a0\ud0a4 \uae30\ub2a5(Microsoft Teams\uc5d0\uc11c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \uae30\ubcf8 \uc81c\uacf5\ub418\ub294 PTT \ubc84\ud2bc \ud3ec\ud568) \uc2a4\ud06c\ub9b0\uc0f7\" class=\"wp-image-243906\"><\/img><\/a><\/figure><p>\uc6cc\ud0a4\ud1a0\ud0a4\uac00 Zebra \ub514\ubc14\uc774\uc2a4\uc5d0 \ud1b5\ud569\ub418\uc5c8\uc73c\uba70 \uc6cc\ud0a4\ud1a0\ud0a4 iOS\uac00 \uc774\uc81c \uc77c\ubc18 \uacf5\uae09\ub429\ub2c8\ub2e4.<\/p><p>\ub300\ubd80\ubd84\uc758 \uc0b0\uc5c5\uc5d0\uc11c \uacc4\uc18d\ub418\ub294 \uc778\ub825 \ubd80\uc871\uacfc \ud568\uaed8 \uad50\ub300 \uadfc\ubb34 \uc77c\uc815 \uad00\ub9ac\uc5d0 \ub300\ud55c \ubd80\ub2f4\uc73c\ub85c \ud3c9\uc0c1\uc2dc\ucc98\ub7fc \uad50\ub300 \uadfc\ubb34\ub97c \uc218\ud589\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \ub354 \uc801\uc740 \uc778\ub825\uc73c\ub85c \uad50\ub300 \uadfc\ubb34\ub97c \uc218\ud589\ud574\uc57c \ud558\ub294 \ud300\uc758 \uc0c1\ud669\uc774 \ub354 \uc545\ud654\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc5c5\ubb34 \ud658\uacbd \uc2a4\ud2b8\ub808\uc2a4\ub97c \uc904\uc774\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uae30\uc220 \uc194\ub8e8\uc158\uc774 \ubb34\uc5c7\uc778\uc9c0\uc5d0 \uad00\ud55c \uc9c8\ubb38\uc5d0 \ud300 \uc77c\uc815 \uad00\ub9ac \uc194\ub8e8\uc158\uc774\ub77c\ub294 \ub2f5\ubcc0\uc774 \uac00\uc7a5 \ub9ce\uc558\uc2b5\ub2c8\ub2e4(37%).<\/p><p>\uc9c1\uc6d0\uc774 \uc790\uc2e0\ub9cc\uc758 \ubc29\uc2dd\uc73c\ub85c \uc9c1\uc811 \uc77c\uc815\uc744 \uc720\uc5f0\ud558\uac8c \uad00\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uae30 \uc704\ud574\uc11c Microsoft\ub294 \uc624\ub298 <a href=\"https:\/\/connect.zebra.com\/microsoft-connectors\"><strong>Teams\uc6a9 Reflexis Shifts \ucee4\ub125\ud130<\/strong><\/a><strong> \ucd9c\uc2dc\ub97c \ubc1c\ud45c\ud569\ub2c8\ub2e4. \uc774 \ucee4\ub125\ud130\ub294 RWS(Reflexis Workforce Scheduler)\uc640 \ud1b5\ud569\ub418\uc5b4 <\/strong>\uad50\ub300 \uadfc\ubb34 \uc694\uccad\uc744 \ubcf4\uace0 \ud560\ub2f9\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \uc6d0\ud65c\ud55c \uc2e4\uc2dc\uac04 \ub3d9\uae30\ud654\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub6f0\uc5b4\ub09c \uc778\ub825 \uad00\ub9ac \uc194\ub8e8\uc158\uc778 RWS\ub294 \uc720\uc5f0\ud55c \uc77c\uc815 \uad00\ub9ac \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. Teams\uc640 \ud568\uaed8 RWS\ub294 \uc9c1\uc6d0\uc5d0\uac8c\ub294 \uc790\uc728\uc131\uacfc \ucd5c\uc801\ud654\ub41c \uc77c\uc815 \uad00\ub9ac \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uace0 \uc870\uc9c1\uc5d0\uac8c\ub294 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc5d0\uac8c \uc77c\uad00\ub418\uace0 \uc720\uc5f0\ud55c \ubc29\uc2dd\uc73c\ub85c \uc77c\uc815\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uc0c8\ub85c\uc6b4 \uae30\ud68c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.\u00a0<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Reflexis-Shifts.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Reflexis-Shifts-1024x872.png\" alt=\"Zebra Reflexis Workforce Management \uc2dc\uc2a4\ud15c \ud654\uba74\uc744 \ubcf4\uc5ec \uc8fc\ub294 \ud0dc\ube14\ub9bf \ud55c \ub300\uc640 \ud0dc\ube14\ub9bf\uacfc \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c \ub3d9\uc77c\ud55c \uad50\ub300 \uadfc\ubb34 \ubc14\uafb8\uae30 \uc815\ubcf4\ub97c \ud45c\uc2dc\ud558\uace0 \uc788\ub294 Zebra \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c Teams \uad50\ub300 \uadfc\ubb34\ub97c \ubcf4\uc5ec \uc8fc\ub294 \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4 \ud55c \ub300\" class=\"wp-image-243570\"><\/img><\/a><\/figure><p>Reflexis Shifts \ucee4\ub125\ud130\ub294 2022\ub144 1\uc6d4\uc5d0 \ucd9c\uc2dc\ub429\ub2c8\ub2e4.<\/p><p>\ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 \uc2a4\ud2b8\ub808\uc2a4\ub97c \uc644\ud654\ud560 \uc0c1\uc704 5\uac1c \uae30\uc220 \uc194\ub8e8\uc158 \uc911 \ud558\ub098\ub294 \uc810\uc810 \ub354 \ub9ce\uc740 \ub300\uba74 \uc57d\uc18d\uc774 \uac00\uc0c1 \uc57d\uc18d\uc73c\ub85c \uc804\ud658\ub418\uba74\uc11c \uc5c4\uccad\ub09c \ubcc0\ud654\ub97c \uacaa\uace0 \uc788\ub294 \uc57d\uc18d \uad00\ub9ac \uc194\ub8e8\uc158\uc785\ub2c8\ub2e4. \uc774\uc81c \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc740 \ub300\uae30 \uc2dc\uac04, \ub300\uae30, \ub193\uce5c \uc57d\uc18d, \uc9c1\uc6d0 \ubc30\uce58 \uc9c0\uc5f0\uc5d0 \ub300\ud55c \uc2e4\uc2dc\uac04 \uc5c5\ub370\uc774\ud2b8 \ub4f1 <strong>\ub2e8\uc77c \uc704\uce58\uc5d0\uc11c \uac00\uc0c1 \uc57d\uc18d\uc744 \ud3ec\uad04\uc801\uc73c\ub85c \ubcf4\uace0<\/strong> \uace0\uac1d\uacfc \ud658\uc790\ub97c \uc704\ud55c \ucd5c\uace0\uc758 \ud658\uacbd\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u00a0<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/virtualvisits.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/virtualvisits-1024x875.png\" alt=\"\uc791\uc5c5\uc790\uac00 \ub2e8\uc77c \uc704\uce58\uc5d0\uc11c \ub300\uae30 \uc2dc\uac04 \ub4f1 \ubaa8\ub4e0 \uac00\uc0c1 \uc57d\uc18d\uacfc \uc138\ubd80 \uc815\ubcf4\ub97c \ubcf4\uace0 SMS \ubbf8\ub9ac \uc54c\ub9bc\uc744 \ubcf4\ub0bc \uc218 \uc788\ub3c4\ub85d \ub300\uae30 \uc911\uc778 \uc608\uc57d\ub41c \uc6d0\uaca9 \uc9c4\ub8cc\ub97c \ubcf4\uc5ec \uc8fc\ub294 \ud0dc\ube14\ub9bf \ud55c \ub300. \uc18c\ub9e4\uc810\uacfc \uac00\uc0c1 \ucee8\uc124\ud305\uc5d0 \uc0ac\uc6a9\ub418\uace0 \uc788\ub294 Teams \ubaa8\uc784\uc744 \ubcf4\uc5ec \uc8fc\ub294 \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4 \ud55c \ub300\" class=\"wp-image-243597\"><\/img><\/a><\/figure><p>\uc6d0\uaca9 \uc9c4\ub8cc\uc5d0\uc11c \uc608\uc57d \ub300\uae30\ub294 2022\ub144 1\uc6d4\uc5d0 \ucd9c\uc2dc\ub429\ub2c8\ub2e4.<\/p><p>\uc9c1\uc6d0\uc774 \uacc4\uc18d \uc5c5\ubb34 \ud750\ub984\uc744 \uc720\uc9c0\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uace0 \uc2b9\uc778 \uc5c5\ub370\uc774\ud2b8 \uad00\ub828 \uc2a4\ud2b8\ub808\uc2a4\ub97c \uc904\uc774\uae30 \uc704\ud574 \uc2b9\uc778 \uc571\uc744 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc774 \uc0ac\uc6a9\ud558\ub294 \uc0b0\uc5c5 \ud504\ub85c\uc138\uc2a4\uc5d0 \ud1b5\ud569\ud569\ub2c8\ub2e4. \uc774\uc81c \uc9c1\uc6d0\uc740 <strong>PCF(Power Apps \uad6c\uc131 \uc694\uc18c \ud504\ub808\uc784\uc6cc\ud06c) \ucee8\ud2b8\ub864\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc0ac\uc5c5 \ubd80\ubb38\uc758 \uc2b9\uc778\uc744 \uad00\ub9ac\ud558\uace0 \uc694\uccad\ud560 \uc218 \uc788\uace0 \ud544\uc218 \uba54\ubaa8\ub098 \uadf8\ub8f9 \uc2b9\uc778 \uac19\uc740 \uc138\ubd80 \uc815\ubcf4\ub97c \uc694\uad6c\ud558\uc5ec<\/strong> \uc2b9\uc778\uacfc \uc0ac\uc6a9\ud558\ub294 \ud504\ub85c\uc138\uc2a4\ub97c \ud655\uc778\ud558\uace0 \uc6d0\ud65c\ud558\uac8c \uc9c4\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/approvals-wPCF.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/approvals-wPCF-1024x905.png\" alt=\"\ud560\uc778\uc5d0 \ub300\ud574 \uc0ac\uc5c5 \ubd80\ubb38 Power App\uc5d0 \ud1b5\ud569\ub41c \uc2b9\uc778\uc744 \ubcf4\uc5ec \uc8fc\ub294 \ud0dc\ube14\ub9bf \ud55c \ub300, \uc2b9\uc778 \uc81c\ucd9c\uc5d0 \ud544\uc694\ud55c \ud544\uc218 \uba54\ubaa8\ub97c \ubcf4\uc5ec \uc8fc\ub294 \ubaa8\ubc14\uc77c \ud654\uba74 \ud558\ub098\uc640 \uadf8\ub8f9 \uc2b9\uc778\uc744 \ubcf4\uc5ec \uc8fc\ub294 \ubaa8\ubc14\uc77c \ud654\uba74 \ud558\ub098\" class=\"wp-image-243606\"><\/img><\/a><\/figure><p>\uc2b9\uc778 \ud544\uc218 \uba54\ubaa8\ub294 \uc774\ubc88 \ub2ec\uc5d0 \ucd9c\uc2dc\ub418\uba70, PCF \ucee8\ud2b8\ub864\uacfc \uadf8\ub8f9 \uc2b9\uc778\uc740 2022\ub144 2\uc6d4\uc5d0 \ucd9c\uc2dc\ub429\ub2c8\ub2e4.<\/p><p>\ub9c8\uc9c0\ub9c9\uc73c\ub85c, Microsoft\uc758 ID \ubc0f \uc5d4\ub4dc\ud3ec\uc778\ud2b8 \uad00\ub9ac \uc194\ub8e8\uc158 \uc81c\ud488\uad70\uc744 \ud1b5\ud574 \ucd5c\uc804\ubc29\uc5d0\uc11c \ub514\ubc14\uc774\uc2a4 \uacf5\uc720\uc5d0 \ub300\ud55c \uc2a4\ud2b8\ub808\uc2a4\ub97c \uc5c6\uc568 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Microsoft Endpoint Manager\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc704\uce58\uac00 \uc798\ubabb\ub41c \ub514\ubc14\uc774\uc2a4\ub97c \ucc3e\uae30 \uc704\ud55c GPS \uae30\ubc18 \uc9c0\ub3c4\ub97c \uc0ac\uc6a9\ud558\ub294 \uac83 \uc678\uc5d0\ub3c4, \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc774 \uc704\uce58\uac00 \uc798\ubabb\ub41c \ub514\ubc14\uc774\uc2a4\ub97c \uc27d\uac8c \ucc3e\uc744 \uc218 \uc788\ub3c4\ub85d <a href=\"https:\/\/aka.ms\/Blog\/MEMforFrontline\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>IT \ud300\uc5d0\uc11c \uc624\ub514\uc624 \uc54c\ub9bc\uc744 \ud2b8\ub9ac\uac70\ud558\ub294 \uae30\ub2a5\uc774 \uace7 \uc81c\uacf5\ub429\ub2c8\ub2e4<\/strong><\/a><strong>.<\/strong>. \ub610\ud55c Microsoft Azure AD(Azure Active Directory)\ub97c \ud1b5\ud574 \uacf5\uc720 \ub514\ubc14\uc774\uc2a4 \ubaa8\ub4dc\uc5d0\uc11c \ub514\ubc14\uc774\uc2a4\ub97c \ub4f1\ub85d\ud55c \uacbd\uc6b0 \uc9c1\uc6d0\uc740 \ub2e4\uc74c \uc9c1\uc6d0\uc774 \uc900\ube44\ud558\uace0 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d Android \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c \ud0ed \ud55c \ubc88\uc73c\ub85c \uc9c0\uc6d0\ub418\ub294 \ubaa8\ub4e0 \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8(\uc608: Teams, Managed Home Screen)\uacfc <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/intune-customer-success\/endpoint-manager-supports-sign-out-for-apps-not-optimized-with\/ba-p\/3034398\" target=\"_blank\" rel=\"noreferrer noopener\">\uae30\ud0c0 \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8<\/a>(\uc608: Workday)\uc5d0\uc11c \uac04\ud3b8\ud558\uac8c \ub85c\uadf8\uc544\uc6c3\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><h2 id=\"2-prioritize-and-modernize-training\">2. \uc6b0\uc120\uc21c\uc704 \uc9c0\uc815 \ubc0f \uad50\uc721 \ud604\ub300\ud654<\/h2><p>\ub370\uc774\ud130\uc5d0\uc11c \uae30\uc220\uc744 \ud1b5\ud574 \uc9c1\uc5c5 \ub9cc\uc871\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\ub2e4\uace0 \uc0dd\uac01\ud558\ub294 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\ub4e4\uc758 \ub099\uad00\ub860\uc744 \ubcfc \uc218 \uc788\ub294 \ubc18\uba74, \uc124\ubb38\uc870\uc0ac\uc5d0 \uc751\ub2f5\ud55c \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 50% \uc774\uc0c1\uc774 \ud68c\uc0ac\uac00 \uc5c5\ubb34\ub97c \ud6a8\uc728\uc801\uc73c\ub85c \uc218\ud589\ud558\ub294 \ub370 \ud544\uc694\ud55c \uad50\uc721\uc744 \uc81c\uacf5\ud558\uc9c0 \uc54a\uc558\ub2e4\uace0 \ub2f5\ubcc0\ud588\uc2b5\ub2c8\ub2e4. \ucd5c\uc804\ubc29 \uc9c1\uc6d0\ub4e4\uc740 \uad50\uc721\uc744 \ubc14\ub77c\uace0 \uc788\uc73c\uba70 \ud68c\uc0ac\ub294 \uad50\uc721 \uc774\ub2c8\uc154\ud2f0\ube0c\uc758 \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\uace0 \uc870\uc9c1\uc758 \ubaa8\ub4e0 \uc9c1\uc6d0\uc774 \uad50\uc721\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub3c4\ub85d \ud574\uc57c \ud569\ub2c8\ub2e4. \uc0c8 \ud300\uc6d0\uc744 \ub4f1\ub85d\ud558\ub294 \ub3c4\uad6c\uac00 \uc5c5\ubb34 \ud658\uacbd\uc5d0\uc11c \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc744 \uc9c0\uc6d0\ud558\uae30 \uc704\ud574 \uc911\uc694\ud55c \uae30\uc220 2\uc704\ub97c \ucc28\uc9c0\ud588\uc2b5\ub2c8\ub2e4. \uc9c1\uc6d0 \ucc44\uc6a9\uc774 \uacc4\uc18d \ubcc0\ub3d9\ud558\uba74\uc11c \uc774 \uc0ac\uc2e4\uc740 \ud2b9\ud788 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p><p>Microsoft Viva Learning\uc744 \ud1b5\ud574 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc740 Teams\uc5d0\uc11c \ubc14\ub85c \ud559\uc2b5 \ucf58\ud150\uce20\ub97c \ucc3e\uace0 \uc561\uc138\uc2a4\ud558\uace0 \uacf5\uc720\ud558\uace0 \ucd94\uc801\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud68c\uc0ac\ub294 \ucd5c\uc2e0 LMS(\ud559\uc2b5 \uad00\ub9ac \uc2dc\uc2a4\ud15c) \ud1b5\ud569\uc744 \ud1b5\ud574 \uc804\uccb4 \uc778\ub825\uc744 \ucd5c\uc2e0 \uc0c1\ud0dc\ub85c \uc720\uc9c0\ud558\uace0 \uc0c8 \uc9c1\uc6d0\uc744 \uad50\uc721, \uc815\ucc45 \ubc0f \uc77c\ubc18 \ud559\uc2b5\uc5d0 \ube60\ub974\uac8c \ub4f1\ub85d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <strong>\ud68c\uc0ac\ub294 LMS \ud560\ub2f9 \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uc5ec SAP SuccessFactors, Cornerstone OnDemand, Saba Cloud \uac19\uc740 \ud30c\ud2b8\ub108 \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \uc9c1\uc6d0\uc5d0\uac8c \uad50\uc721\uacfc \ud559\uc2b5\uc744 \ud560\ub2f9\ud558\uc5ec<\/strong> \uc9c1\uc6d0\uc774 \uc5b4\ub290 \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c\ub098 Teams\ub97c \ud1b5\ud574 \ud560\ub2f9\ub41c \ud559\uc2b5\uc5d0 \uac04\ud3b8\ud558\uac8c \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub3c4\ub85d \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/LMS-assign-learning.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/LMS-assign-learning-1024x885.png\" alt=\"Viva Learning \ud648 \ud654\uba74\uc744 \ubcf4\uc5ec \uc8fc\ub294 \ud0dc\ube14\ub9bf \ud55c \ub300\uc640 \ubaa8\ubc14\uc77c \ubc84\uc804\uc758 &#x201C;\ud560\ub2f9 \ub300\uc0c1&#x201D;\uacfc \ud074\ub9ad\ud558\uc5ec \ud560\ub2f9 \uc138\ubd80 \uc815\ubcf4\uac00 \ud45c\uc2dc\ub41c \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4 2\ub300\" class=\"wp-image-243615\"><\/img><\/a><\/figure><p>\ud559\uc2b5 \uad00\ub9ac \uc2dc\uc2a4\ud15c \ud560\ub2f9 \uae30\ub2a5\uc740 2022\ub144 1\uc6d4\uc5d0 \ucd9c\uc2dc\ub429\ub2c8\ub2e4.<\/p><p>\ub610\ud55c <strong><\/strong><strong><a href=\"https:\/\/www.edcast.com\/corp\/edcast-partners-and-integrates-with-microsoft-viva-learning\/\" target=\"_blank\" rel=\"noreferrer noopener\">EdCast<\/a> <a href=\"https:\/\/www.opensesame.com\/site\/blog\/opensesame-integrates-with-microsoft-viva-to-bring-learning-into-the-flow-of-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">OpenSesame<\/a><\/strong> \uac19\uc740 \ud559\uc2b5 \uacf5\uae09\uc790\uc640 \uc0c8 \ud30c\ud2b8\ub108\uc2ed\uc744 \ud1b5\ud574 Go1, Coursera \uac19\uc740 \uae30\uc874 \ud30c\ud2b8\ub108\uc640 \ud568\uaed8 \ub2e4\uc591\ud558\uace0 \uc218\uc900 \ub192\uc740 \ucd5c\uc804\ubc29 \uad50\uc721 \ucf58\ud150\uce20\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. SharePoint \ud1b5\ud569\uc744 \ud1b5\ud574 \uc870\uc9c1\uc5d0\uc11c \ub9cc\ub4e0 \ud559\uc2b5 \ucf58\ud150\uce20\uc640 \ud568\uaed8 \uc774 \ubc29\ub300\ud55c \ud30c\ud2b8\ub108 \ucf58\ud150\uce20 \ub77c\uc774\ube0c\ub7ec\ub9ac\ub294 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc774 \ubaa8\ubc14\uc77c\uc774\ub4e0 \ud0dc\ube14\ub9bf\uc774\ub4e0 \ub370\uc2a4\ud06c\ud1b1\uc774\ub4e0 \uc5b4\ub514\uc11c\ub098 \uad00\ub828 \ud559\uc2b5 \ucf58\ud150\uce20\ub97c \ud559\uc2b5\ud558\uace0 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/edcast-and-opensesame.jpg\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/edcast-and-opensesame-1024x535.jpg\" alt=\"Ed Cast\uc640 Open Sesame \ucf58\ud150\uce20 \uacf5\uae09\uc790\ub97c \uc911\uc2ec\uc73c\ub85c Viva Learning\uc744 \ubcf4\uc5ec \uc8fc\ub294 \ud0dc\ube14\ub9bf 2\ub300\" class=\"wp-image-243720\"><\/img><\/a><\/figure><blockquote class=\"wp-block-quote\"><p>EdCast\ub294 2022\ub144 1\uc6d4\uc5d0 \ucd9c\uc2dc\ub418\uace0 OpenSesame\uc740 2022\ub144 2\uc6d4\uc5d0 \ucd9c\uc2dc\ub429\ub2c8\ub2e4.<\/p>\n<p><em>\u201cMicrosoft\uc640 \ud30c\ud2b8\ub108\uc2ed\uc744 \uc9c0\uc18d\ud558\uace0 \uc870\uc9c1\uc5d0 \uc804\uccb4 EdCast \uae30\uc220 \uc2b5\ub4dd \uc2a4\ub9c8\ud2b8\uce74\ub4dc, \uacbd\ub85c, \uacf5\uc720 \uc5ec\uc815, \ucc45\uac08\ud53c, \ub354 \ubc29\ub300\ud55c \ud559\uc2b5 \uc5ec\uc815\uacfc \ud1b5\ud569\uc744 \uc81c\uacf5\ud558\uc5ec Viva Learning\uc758 \uac00\uce58\ub97c \ud655\uc7a5\ud558\uac8c \ub418\uc5b4 \uae30\uc069\ub2c8\ub2e4.\u201d<\/em>\u2014Karl Mehta, CEO, EdCast. <\/p><\/blockquote><blockquote class=\"wp-block-quote\"><p><em>\u201cMicrosoft Viva Learning\uacfc \ud30c\ud2b8\ub108\uc2ed\uc744 \ud1b5\ud574 \uae30\uc5c5\ub4e4\uc740 \ubaa8\ub4e0 \ud559\uc2b5\uc790\uac00 \uc5c5\ubb34 \uc911\uc5d0 \ud559\uc2b5\ud560 \uc218 \uc788\ub3c4\ub85d \uc644\ubcbd\ud55c \uacfc\uc815 \ubaa9\ub85d\uc744 \ud050\ub808\uc774\ud305\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u201d<\/em>\u2014Don Spear, CEO \ubc0f \uc124\ub9bd\uc790, OpenSesame. <\/p><\/blockquote><h2 id=\"3-build-company-culture-that-includes-the-frontline\">3. \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc744 \ud3ec\ud568\ud558\ub294 \uae30\uc5c5 \ubb38\ud654 \ub9cc\ub4e4\uae30<\/h2><p>\uac15\ub825\ud55c \ubb38\ud654\ub85c \uc131\uacf5\uc801\uc778 \uae30\uc5c5\uacfc \ub098\uba38\uc9c0 \uae30\uc5c5\uc744 \uc885\uc885 \uad6c\ubd84\ud560 \uc218 \uc788\uc73c\uba70, \uac15\ub825\ud55c \ubb38\ud654\ub294 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce60 \ubfd0\ub9cc \uc544\ub2c8\ub77c \ucd5c\uace0\uc758 \uc9c1\uc6d0\ub4e4\uc5d0\uac8c \ub3d9\uae30\ub97c \ubd80\uc5ec\ud558\uace0 \uc774\ub4e4\uc744 \uc720\uc9c0\ud558\uace0 \uc870\uc9c1\uc73c\ub85c \ub04c\uc5b4\ub4e4\uc774\ub294 \ub370 \uc601\ud5a5\uc744 \ubbf8\uce69\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uae30\uc5c5 \ubb38\ud654\ub294 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc5d0\uac8c\uae4c\uc9c0 \ud655\uc0b0\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \ucd5c\uc804\ubc29 \uc778\ub825\uc740 \ubb38\ud654\uc640 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 \uc784\uc6d0\uc9c4\uacfc \ubd84\ub9ac\ub418\uc5b4 \uc788\ub2e4\uace0 \ub9d0\ud569\ub2c8\ub2e4. \ucd5c\uc804\ubc29 \uad00\ub9ac\uc790\uc758 68%\uac00 \uc784\uc6d0\uc9c4\uc774 \uae30\uc5c5 \ubb38\ud654\ub97c \ub9cc\ub4dc\ub294 \ub370 \uc6b0\uc120\uc21c\uc704\ub97c \ub450\uc9c0 \uc54a\ub294\ub2e4\uace0 \ub9d0\ud558\uace0 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 63%\ub294 \uc784\uc6d0\uc9c4\uc758 \uba54\uc2dc\uc9c0\ub97c \ubc1b\uc9c0 \ubabb\ud558\uba70 \uc790\uc2e0\ub4e4\uc5d0\uac8c\uae4c\uc9c0 \uc804\ub2ec\ub418\uc9c0 \uc54a\ub294\ub2e4\uace0 \uc5b8\uae09\ud569\ub2c8\ub2e4.<\/p><p>Microsoft Viva Connections \uac19\uc740 \uae30\uc220\uc774 \uae30\uc5c5 \ubb38\ud654\uc640 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uac04\uc758 \ucc28\uc774\ub97c \uba54\uc6b0\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Microsoft Viva Connections\ub97c \ud1b5\ud574 \uc784\uc6d0\uc9c4\uc740 \uba54\uc2dc\uc9c0, \uae30\uc5c5 \ucd5c\uc2e0 \uc18c\uc2dd, \uc601\uad11\uc744 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\ub4e4\uacfc \uacf5\uc720\ud558\uace0 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\ub4e4\uc740 \uc758\uacac\uacfc \uc544\uc774\ub514\uc5b4\ub97c \uacf5\uc720\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uc81c <strong><a href=\"https:\/\/techcommunity.microsoft.com\/t5\/microsoft-viva-blog\/viva-connections-mobile-and-new-partner-integrations-are-now\/ba-p\/2932217\" target=\"_blank\" rel=\"noreferrer noopener\">\uc0c8 Viva Connections \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108 Workday\uc640 Espressive<\/a>\ub97c \ud1b5\ud574 \uc9c1\uc6d0\ub4e4\uc740 \ud55c \uacf3\uc5d0\uc11c \uc911\uc694\ud55c \ud68c\uc0ac \ub9ac\uc18c\uc2a4\uc640 \uc791\uc5c5\uc5d0 \uac04\ud3b8\ud558\uac8c \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/strong><\/p><div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Viva-Connections-01.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/ko-kr\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Viva-Connections-01.png\" alt=\"Workday\uc640 Espressive Barista\uc5d0 \ub300\ud55c \uc0c8 \ud30c\ud2b8\ub108 \ub300\uc2dc\ubcf4\ub4dc \uce74\ub4dc\uac00 \ud3ec\ud568\ub41c Viva Connections\ub97c \ubcf4\uc5ec \uc8fc\ub294 \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4\" class=\"wp-image-243630\"><\/img><\/a><\/figure><\/div><p>Espressive\ub294 2\uc6d4\uc5d0 \ucd9c\uc2dc\ub418\uace0 Workday \uce74\ub4dc\ub294 2022\ub144 \uc911\uc5d0 Viva Connections \ub0b4\uc5d0 \uc81c\uacf5\ub420 \uc608\uc815\uc785\ub2c8\ub2e4.<\/p><p>\uacf5\ub3d9 \uace0\uac1d\uc740 Viva Connections \ub0b4\uc5d0\uc11c \ubc14\ub85c Workday \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc5b4\uc11c Teams\uc5d0\uc11c \ub098\uac08 \ud544\uc694 \uc5c6\uc774 Workday \uc778\uc0ac\uc774\ud2b8 \ubc0f \uc791\uc5c5\uc5d0 \uc561\uc138\uc2a4\ud558\ub294 \uc9c1\uc6d0\ub4e4\uc758 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc740 \uc9c0\ub2a5\ud615 \ucd9c\ud1f4\uadfc \uc2dc\uac04 \uae30\ub85d \uac19\uc740 Workday Employee Self-Service \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uc5ec \ud0ed \ud55c \ubc88\uc73c\ub85c \ud734\uc2dd \uc2dc\uac04\uc774 \uac70\uc758 \ub05d\ub0a0 \ub54c \uc54c\ub9bc\uc744 \ubc1b\uc744 \uc218 \uc788\uace0 \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c \ub2e4\uc2dc \ucd9c\uadfc \uc2dc\uac04\uc744 \uae30\ub85d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><p>Espressive\ub294 \uc9c1\uc6d0\uc774 Viva Connections\ub97c \ud1b5\ud574 14\uac1c \uc5d4\ud130\ud504\ub77c\uc774\uc988 \ubd80\uc11c(\uc608: IT, \uc778\uc0ac, \uacbd\ub9ac)\uc5d0\uc11c 9\uac1c \uc5b8\uc5b4\ub85c \ub9de\ucda4\ud615 \uc790\uac00 \uc9c4\ub2e8\uc5d0 \uc989\uc2dc \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub294 \ub2e8\uc77c \uc7a5\uc18c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. Espressive\uc5d0\uc11c\ub294 \ub300\uc2dc\ubcf4\ub4dc \uce74\ub4dc\ub97c \ud1b5\ud574 \ubcf4\ub958 \uc911\uc778 \uc694\uccad\uacfc \ubb38\uc81c\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Espressive Barista\ub294 \uc9c1\uc6d0\ub4e4\uc774 \ud544\uc694\ud55c \ub2f5\ubcc0\uc744 \uc5bb\uc744 \uc218 \uc788\ub3c4\ub85d \ub9de\ucda4\ud615 \uc751\ub2f5\uc73c\ub85c \uc9c1\uc6d0 \uc9c8\ubb38, \ubb38\uc81c \ubc0f \uc694\uccad\uc5d0 \ub300\ud55c \ud574\uacb0\uc744 \uc790\ub3d9\ud654\ud558\ub294 AI \uae30\ubc18 VSA(\uac00\uc0c1 \uc9c0\uc6d0 \uc5d0\uc774\uc804\ud2b8)\uc785\ub2c8\ub2e4.<\/p><h2 id=\"looking-forward\">\uc804\ub9dd<\/h2><p>\uac15\ub825\ud55c \ucd5c\uc804\ubc29\uc740 \ud5a5\uc0c1\ub41c \ucd5c\uc885 \uacb0\uc0b0 \uacb0\uacfc\ub97c \uc758\ubbf8\ud569\ub2c8\ub2e4. \ud300 \uc77c\uc815 \uad00\ub9ac\ubd80\ud130 \ub4f1\ub85d, \uc791\uc5c5 \uc790\ub3d9\ud654, \uc57d\uc18d \uad00\ub9ac\uae4c\uc9c0 \uae30\uc5c5\uc740 \uc801\uc808\ud55c \uae30\uc220 \ub3c4\uad6c\ub97c \uc81c\uacf5\ud558\uace0 \uac15\ub825\ud55c \uae30\uc5c5 \ubb38\ud654\ub97c \ub9cc\ub4e4\uc5b4 \ucd5c\uc804\ubc29 \uc778\ub825\uc758 \uc77c\uc0c1\uc801\uc778 \ubd80\ub2f4\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc801\uc808\ud55c \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \ucd5c\uc804\ubc29 \uc778\ub825\uc758 \uc0dd\uc0b0\uc131\uc744 \ucd5c\ub300\ud654\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uac15\ub825\ud55c \uc720\uc9c0, \ud5a5\uc0c1\ub41c \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9, \ud68c\uc0ac \uc784\ubb34\uc5d0 \ub300\ud55c \uae34\ubc00\ud55c \uc9c0\uc9c0\ub85c \uc774\uc5b4\uc9c0\ub294 \ubb38\ud654 \uc77c\uad00\uc131\uc744 \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><p>Microsoft\ub294 \uc5c5\uacc4 \ub9ac\ub354\ub4e4\uacfc \ud30c\ud2b8\ub108\uc2ed\uc744 \ud1b5\ud574 \uc2a4\ud2b8\ub808\uc2a4\ub97c \uc904\uc774\uace0 \uad50\uc721\uc744 \ud604\ub300\ud654\ud558\uace0 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc744 \uc704\ud55c \ubb38\ud654\ub97c \ub2e4\uc2dc \ub9cc\ub4dc\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uc194\ub8e8\uc158\uc744 \uacc4\uc18d \ud601\uc2e0\ud569\ub2c8\ub2e4. \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\ub294 \uae30\ud68c\ub97c \ucc3e\ub294 \ubc29\ubc95\uc5d0 \uad00\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\ub824\uba74 \uc804\uccb4 <a href=\"https:\/\/go.microsoft.com\/fwlink\/?linkid=2186533\">Work Trend Index Special Report<\/a>(\uc5c5\ubb34 \ucd94\uc138 \uc778\ub371\uc2a4 \ud2b9\ubcc4 \ubcf4\uace0\uc11c)\ub97c \uc77d\uc5b4 \ubcf4\uc138\uc694. \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\ub294 \uc0c8 Microsoft 365 \uc81c\ud488 \ud601\uc2e0\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\ub824\uba74 <a href=\"https:\/\/go.microsoft.com\/fwlink\/?linkid=2189018\">\ub8e9\ubd81<\/a>\uacfc \uc0c8 <a href=\"https:\/\/www.youtube.com\/watch?v=9dG_2mHD0G0\" target=\"_blank\" rel=\"noreferrer noopener\">Mechanics \uc1fc<\/a>\ub97c \ud655\uc778\ud558\uc138\uc694.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc138\uacc4 \uc778\ub825\uc758 80%\ub97c \ucc28\uc9c0\ud558\ub294 20\uc5b5 \uba85\uc758 \ucd5c\uc804\ubc29 \uc9c1\uc6d0\uc774 \uc704\ud5d8, 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