{"id":3060,"date":"2022-01-12T06:00:00","date_gmt":"2022-01-12T14:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/?p=243522"},"modified":"2022-06-28T11:13:13","modified_gmt":"2022-06-28T18:13:13","slug":"how-technology-can-help-rebuild-your-frontline-workforce","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/2022\/01\/12\/how-technology-can-help-rebuild-your-frontline-workforce\/","title":{"rendered":"Trys b\u016bdai, kaip technologijos gali pad\u0117ti atkurti tiesioginius darbuotojus"},"content":{"rendered":"<p>Du milijardai tiesiogini\u0173 darbuotoj\u0173, kurie sudaro 80 procent\u0173 pasaulio darbo j\u0117gos, per pandemij\u0105 patyr\u0117 pavoj\u0173, i\u0161sekim\u0105 ir nuolatinius sunkumus. Nuo u\u017edarym\u0173 iki nauj\u0173 saugos protokol\u0173, padid\u0117jusi\u0173 darbo kr\u016bvi\u0173 ir ma\u017e\u0117jan\u010di\u0173 atsarg\u0173 \u2013 tiesioginiai darbuotojai nuolat susiduria su i\u0161\u0161\u016bkiais. Pastarosios kelios savait\u0117s buvo ypa\u010d varginan\u010dios, nes sveikatos prie\u017ei\u016bros darbuotojai ruo\u0161iasi kitai pandemijos bangai, o oro linijos at\u0161auk\u0117 rekordin\u012f skai\u010di\u0173 skryd\u017ei\u0173 d\u0117l darbuotoj\u0173 tr\u016bkumo. Deja, bet kai kuriems \u017emon\u0117ms atokv\u0117pio nematyti \u2013 naujausioje <a href=\"https:\/\/go.microsoft.com\/fwlink\/?linkid=2186533\">specialiojoje darbo tendencij\u0173 indekso ataskaitoje<\/a> teigiama, kad 58 procentai tiesiogini\u0173 darbuotoj\u0173 mano, jog kitais metais \u012ftampa j\u0173 darbe i\u0161liks tokia pati arba dar i\u0161augs.<\/p><p>Ta\u010diau yra ir ne toki\u0173 blog\u0173 naujien\u0173. Tai puikus laikas (diktuojamas didesnio poreikio) naujoms strategijoms ir sprendimams, kurie pad\u0117t\u0173 kurti ilgalaik\u0119 s\u0117km\u0119 teikiant pirmenyb\u0119 darbuotoj\u0173 gerovei ir maksimaliai padidinant j\u0173 produktyvum\u0105. S\u0117kmingos organizacijos pripa\u017e\u012fsta, kad tiesiogini\u0173 darbuotoj\u0173 \u012fgalinimas yra esminis j\u0173 pelno veiksnys, kuris sukuria labiau subalansuot\u0105 po\u017ei\u016br\u012f \u012f versl\u0105 ir padeda pasiekti geresni\u0173 rezultat\u0173. Remiantis speciali\u0105ja darbo tendencij\u0173 indekso ataskaita, \u012fmon\u0117s gali sutelkti d\u0117mes\u012f \u012f tris sritis:<\/p><ol><li>Apr\u016bpinti darbuotojus technologijomis, kad suma\u017eint\u0173 \u012ftamp\u0105 ir sistemos trint\u012f.<\/li>\n<li>Teikti pirmenyb\u0119 ir modernizuoti mokym\u0105.<\/li>\n<li>Kurti \u012fmon\u0117s kult\u016br\u0105, apiman\u010di\u0105 tiesioginius darbuotojus.<\/li><\/ol><p><a href=\"https:\/\/www.microsoft.com\/microsoft-teams\/frontline-workforce\">\u201eMicrosoft\u201c kuria sprendimus, \u012fgalinan\u010dius tiesioginius darbuotojus<\/a> bendrauti, <a href=\"https:\/\/www.microsoft.com\/microsoft-teams\/staff-scheduling-shift-management\">planuoti pamainas<\/a>, atlikti u\u017eduotis ir <a href=\"https:\/\/www.microsoft.com\/microsoft-teams\/workforce-management-wfm\">dar daugiau<\/a>. Tai jau seniai yra m\u016bs\u0173 misijos dalis: padedame klientams, tokiems kaip <a href=\"https:\/\/www.youtube.com\/watch?v=lVeYClypVQc\" target=\"_blank\" rel=\"noreferrer noopener\">Kendra Scott<\/a>, glaud\u017eiau susieti savo \u012fmon\u0117s b\u016bstin\u0119 su savo tiesioginiais darbuotojais, bei sukurti paprast\u0105 ir integruot\u0105 darbuotoj\u0173 patirt\u012f klientams, <a href=\"https:\/\/go.microsoft.com\/fwlink\/?linkid=2187595\">tokiems kaip \u201eBlum\u201c<\/a> . \u0160iandien, kai pradedamas darbo tendencij\u0173 indekso tyrimas, taip pat pristatome naujas technologij\u0173 naujoves ir giliname partnerystes, kurios pad\u0117s suma\u017einti \u012ftamp\u0105, modernizuoti mokym\u0105 ir atkurti tiesiogini\u0173 darbuotoj\u0173 kult\u016br\u0105.<\/p><figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler\"><div class=\"wp-block-embed__wrapper\">\n<div class= \"fluid-iframe\" style=\"\">\n\n\t\t<iframe title=\"Video Player\" src=\"https:\/\/www.microsoft.com\/en-us\/videoplayer\/embed\/RWRq19\"><\/iframe>\n\t<\/div>\n<\/div><\/figure><h2 id=\"1-equip-workers-with-technology-to-reduce-stress-and-system-friction\">1. Apr\u016bpinkite darbuotojus technologijomis, kad suma\u017eintum\u0117te \u012ftamp\u0105 ir sistemos trint\u012f<\/h2><p>Nauji duomenys rodo, linkstama manyti, jog technologijos pagerins tiesiogini\u0173 darbuotoj\u0173 gyvenim\u0105 \u2013 63 procentai darbuotoj\u0173 d\u017eiaugiasi technologij\u0173 kuriamomis darbo galimyb\u0117mis ir \u012fvardija jas kaip tre\u010di\u0105 svarbiausi\u0105 veiksn\u012f, galint\u012f pad\u0117ti suma\u017einti su darbu susijusi\u0105 \u012ftamp\u0105 (pirmas dvi vietas u\u017eima darbo u\u017emokestis ir atostog\u0173 laikas). Pa\u010dios \u201eMicrosoft\u201c produktyvumo duomenys pardo\u0117, kaip pandemija paspartino \u0161\u012f pokyt\u012f ir paskatino <strong>400 proc. \u201eMicrosoft Teams\u201c augim\u0105 tiesiogini\u0173 darbuotoj\u0173 tarpe<\/strong> nuo 2020 m. kovo iki 2021 m. lapkri\u010dio.<\/p><p>Kadangi priekiniai darbuotojai susiduria su nuolatiniais suvar\u017eymais d\u0117l darbo j\u0117gos tr\u016bkumo ir tiekimo grandin\u0117s sutrikim\u0173, jiems reikia technologij\u0173, kurios taupyt\u0173 laik\u0105, pad\u0117t\u0173 skland\u017eiau bendrauti ir maksimaliai padidint\u0173 j\u0173 efektyvum\u0105 atliekant pasikartojan\u010dias u\u017eduotis.<\/p><p>Be <a href=\"https:\/\/insights.samsung.com\/2022\/01\/11\/how-to-improve-peer-to-peer-collaboration-among-associates-in-retail\/\">bendradarbiavimo su \u201eSamsung\u201c<\/a> darbini\u0173 \u012frengini\u0173 asortimentu, \u0161iandien giliname strategin\u0119 partneryst\u0119 su <a href=\"https:\/\/www.zebra.com\/us\/en\/blog\/posts\/2022\/using-microsoft-teams-walkie-talkie-app-on-zebra-android-devices.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u201eZebra Technologies\u201c<\/a>.<strong> Skelbiame, kad<\/strong> <strong>\u201eWalkie Talkie\u201c programa \u201eTeams\u201c bus prieinama \u012fvairiuose \u201eZebra\u201c mobiliuosiuose \u012frenginiuose,<\/strong> pvz., darbin\u0117je, visur ne\u0161iojamoje TC serijoje, eleganti\u0161koje, klientams skirtoje EC serijoje, ir pirmaujan\u010dioje MC nuskaitymo \u012frengini\u0173 serijoje. Bendradarbiaujant suteikiamas \u201eTeams\u201c skaitmeninis \u201eWalkie Talkie\u201c funkcionalumas su specialiu \u201epaspausk ir kalb\u0117k\u201c (PTT) mygtuku \u201eZebra\u201c \u012frenginiuose, kuris leis tiesioginiams darbuotojams naudotis ai\u0161kiu, momentiniu ir saugiu ry\u0161iu. <strong>\u201eWalkie Talkie\u201c funkcija dabar taip pat pasiekiama visuose \u201eiOS\u201c mobiliuosiuose \u012frenginiuose, pvz., \u201eiPhone\u201c ir \u201eiPad\u201c, taip pat \u201eAndroid\u201c mobiliuosiuose \u012frenginiuose<\/strong>.<\/p><p><em>\u201eD\u017eiaugiam\u0117s gal\u0117dami suteikti tiesioginiams darbuotojams galimyb\u0119 naudotis \u0161iais \u012frenginiais skland\u017eiai bendrauti, bendradarbiauti ir i\u0161likti produktyviems bet kokiomis s\u0105lygomis.\u201c<\/em> \u2013 Anders Gustafsson, \u201eZebra Technologies\u201c generalinis direktorius.<\/p><figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Walkie-talkie-on-Zebra-image-CORRECT.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Walkie-talkie-on-Zebra-image-CORRECT.png\" alt=\"\u201eZebra\u201c funkcijos \u201eWalkie Talkie\u201c su \u012ftaisytuoju \u201epaspausk ir kalb\u0117k\u201c mygtuku, skirtu naudoti su \u201eMicrosoft Teams\u201c, ekrano kopija\" class=\"wp-image-243906\"><\/img><\/a><\/figure><p>\u201eWalkie Talkie\u201c, integruotas \u201eZebra\u201c \u012frenginiuose, \u201eWalkie Talkie iOS\u201c dabar pla\u010diai prieinama.<\/p><p>Daugumoje pramon\u0117s \u0161ak\u0173 ir toliau tr\u016bkstant darbo j\u0117gos, \u012ftampa d\u0117l pamain\u0173 tvarkara\u0161\u010dio paa\u0161tr\u0117jo \u2013 komandos ne tik turi dirbti pamainomis, kaip \u012fprasta, bet ir daryti tai su ma\u017eiau \u017emoni\u0173. Paklausus, kokie technologiniai sprendimai gal\u0117t\u0173 pad\u0117ti suma\u017einti \u012ftamp\u0105 darbo vietoje, da\u017eniausias atsakymas buvo komandos planavimas (37 proc.).<\/p><p>Siekdami ir toliau suteikti darbuotojams galimyb\u0119 lanks\u010diai pasirinkti savo tvarkara\u0161t\u012f, \u0161iandien skelbiame apie bendr\u0105 <a href=\"https:\/\/connect.zebra.com\/microsoft-connectors\"><strong>\u201eReflexis Shifts\u201c jungties, skirtos \u201eTeams\u201c<\/strong><\/a><strong> ir integruojamos \u012f \u201eReflexis Workforce Scheduler\u201c (RWS), prieinamum\u0105, <\/strong>siekdami sukurti skland\u0173, tikralaik\u012f sinchronizavim\u0105 pamain\u0173 u\u017eklausoms per\u017ei\u016br\u0117ti, priskirti ir tvarkyti. Kaip pirmaujantis darbo j\u0117gos valdymo sprendimas, RWS u\u017etikrina tikslin\u012f ir lankst\u0173 planavimo valdym\u0105. Kartu su \u201eTeams\u201c RWS padeda u\u017etikrinti darbuotoj\u0173 savaranki\u0161kum\u0105, optimizuoja tvarkara\u0161\u010di\u0173 sudarym\u0105 ir suteikia organizacijoms nauj\u0105 galimyb\u0119 nuosekliai ir lanks\u010diai suteikti tiesioginiams darbuotojams prieig\u0105 prie savo tvarkara\u0161\u010di\u0173.\u00a0<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Reflexis-Shifts.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Reflexis-Shifts-1024x872.png\" alt=\"Vienas plan\u0161etinis kompiuteris, kurio ekrane matyti \u201eZebra Reflexis Workforce Management\u201c sistema, ir vienas mobilusis \u201eZebra\u201c \u012frenginys, kurio ekrane matyti \u201eTeams\u201c funkcija Pamainos, ir ta pati pamain\u0173 sukeitimo informacija abiejuose \u012frenginiuose. \" class=\"wp-image-243570\"><\/img><\/a><\/figure><p>\u201eReflexis Shifts\u201c jungtis su \u201eTeams\u201c bus prieinama nuo 2022 m. sausio.<\/p><p>Dar vienas i\u0161 penki\u0173 geriausi\u0173 technologij\u0173 sprendim\u0173, kurie, kaip manoma, ma\u017eina tiesiogini\u0173 darbuotoj\u0173 \u012ftamp\u0105, yra susitikim\u0173 valdymas, kuris gerokai pasikeit\u0117 po to, kai vis daugiau asmenini\u0173 susitikim\u0173 perkeliami \u012f virtualius. Dabar darbuotojai <strong>gali matyti i\u0161sam\u0173 virtuali\u0173 apsilankym\u0173 rodin\u012f, \u012fskaitant laukimo laiko atnaujinimus realiuoju laiku, eiles<\/strong>, praleistus apsilankymus ir darbuotoj\u0173 u\u017edelsimus, u\u017etikrindami klientams ir pacientams suteikiam\u0105 auk\u0161\u010diausios klas\u0117s patirt\u012f.\u00a0<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/virtualvisits.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/virtualvisits-1024x875.png\" alt=\"Vienas plan\u0161etinis kompiuteris, kurio ekrane rodoma virtuali\u0173 apsilankym\u0173 suplanuota eil\u0117, kuri leid\u017eia darbuotojui matyti visus virtualius apsilankymus ir i\u0161sami\u0105 informacij\u0105, pvz., laukimo laik\u0105 ir prieig\u0105 prie SMS priminim\u0173 siuntimo, vienoje vietoje. Taip pat dar vienas mobilusis \u012frenginys, kurio ekrane rodomas \u201eTeams\u201c susitikimas, naudojamas vykdyti virtuali\u0105 konsultacij\u0105 su ma\u017emenin\u0117s prekybos parduotuve.\" class=\"wp-image-243597\"><\/img><\/a><\/figure><p>Suplanuotos eil\u0117s virtuali\u0173 apsilankym\u0173 metu paprastai bus prieinamos 2022 m. saus\u012f.<\/p><p>Be to, siekdami pad\u0117ti darbuotojams neatsilikti nuo darbo srauto ir suma\u017einti \u012ftamp\u0105 d\u0117l patvirtinim\u0173 atnaujinim\u0173, patvirtinim\u0173 program\u0105 integruojame tiesiogiai \u012f pramon\u0117s procesus, kuriais pasitiki tiesioginiai darbuotojai. Nuo \u0161iol darbuotojai gali <strong>tvarkyti ir pra\u0161yti patvirtinim\u0173 savo veiklos srityje naudodami \u201ePower Apps\u201c komponent\u0173 sistemos (PCF) valdiklius, taip pat reikalauti i\u0161samios informacijos, pvz., privalom\u0173 komentar\u0173 ar grupi\u0173 patvirtinim\u0173<\/strong>, kad \u012fsitikint\u0173, jog patvirtinimai ir nuo j\u0173 priklausantys procesai veikt\u0173 skland\u017eiai.<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/approvals-wPCF.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/approvals-wPCF-1024x905.png\" alt=\"Viename plan\u0161etiniame kompiuteryje rodomi patvirtinimai, integruoti \u012f veiklos srit\u012f \u201ePower App\u201c, leid\u017eiantys taikyti nuolaidas, ir du mobiliojo telefono ekranai, kuri\u0173 viename rodomi privalomi komentarai, reikalingi patvirtinimui pateikti, o kitame rodomi grup\u0117s patvirtinimai.\" class=\"wp-image-243606\"><\/img><\/a><\/figure><p>Privalomi patvirtinim\u0173 komentarai bus prieinami \u0161\u012f m\u0117nes\u012f, o PCF valdikliai ir grupi\u0173 patvirtinimai bus prieinami 2022 m. vasar\u012f.<\/p><p>Galiausiai, m\u016bs\u0173 tapatyb\u0117s ir galutinio ta\u0161ko valdymo sprendim\u0173 rinkinys gali pad\u0117ti suma\u017einti \u012ftamp\u0105, kuri\u0105 sukelia dalijimasis \u012frenginiais tarp tiesiogini\u0173 darbuotoj\u0173. Be GPS valdomo \u017eem\u0117lapio, skirto rasti netinkam\u0105 \u012frengin\u012f su \u201eMicrosoft Endpoint Manager\u201c, <a href=\"https:\/\/aka.ms\/Blog\/MEMforFrontline\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>IT netrukus gal\u0117s suaktyvinti garso prane\u0161im\u0105<\/strong><\/a><strong>, kad pad\u0117t\u0173 tiesioginiams darbuotojams lengvai rasti netinkamai pad\u0117t\u0105 \u012frengin\u012f<\/strong>. Be to, kai \u012frenginiai yra u\u017eregistruoti bendrinamo \u012frenginio re\u017eimu per \u201eMicrosoft Azure Active Directory\u201c (\u201eAzure AD\u201c), darbuotojai gali lengvai atsijungti nuo vis\u0173 palaikom\u0173 program\u0173, pvz., \u201eTeams\u201c ir \u201eManaged Home Screen\u201c, taip pat nuo <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/intune-customer-success\/endpoint-manager-supports-sign-out-for-apps-not-optimized-with\/ba-p\/3034398\" target=\"_blank\" rel=\"noreferrer noopener\">kit\u0173 program\u0173<\/a>, pvz., \u201eWorkday\u201c \u2013 vienu palietimu \u201eAndroid\u201c \u012frenginiuose, kad jie b\u016bt\u0173 paruo\u0161ti ir suderinti kitam darbuotojui.<\/p><h2 id=\"2-prioritize-and-modernize-training\">2. Teikti pirmenyb\u0119 ir modernizuoti mokym\u0105<\/h2><p>Nors duomenys rodo, kad tiesiogini\u0173 darbuotoj\u0173 optimizmas pager\u0117jo d\u0117l technologij\u0173 galimybi\u0173 pagerinti darb\u0105, daugiau nei 50 procent\u0173 apklaust\u0173j\u0173 teigia, kad j\u0173 \u012fmon\u0117 nesuteik\u0117 mokym\u0173, kaip efektyviai atlikti savo darb\u0105. Tiesioginiai darbuotojai nori mokytis, o \u012fmon\u0117s tur\u0117s teikti mokymo iniciatyvas ir u\u017etikrinti, kad jos b\u016bt\u0173 prieinamos visiems organizacijos nariams. Priemon\u0117s, skirtos nauj\u0173 komandos draug\u0173 pri\u0117mimui, yra laikomos antra pagal svarb\u0105 technologija, padedan\u010dia tiesioginiams darbuotojams, patiriantiems \u012ftamp\u0105 darbo vietoje, tod\u0117l tai ypa\u010d svarbu, nes darbuotoj\u0173 skai\u010dius ir toliau svyruoja.<\/p><p>\u201eMicrosoft Viva\u201c mokymas suteikia galimyb\u0119 tiesioginiams darbuotojams atrasti, pasiekti, bendrinti ir sekti mokym\u0173 turin\u012f tiesiai per \u201eTeams\u201c. \u012emon\u0117s gali nuolat atnaujinti vis\u0105 darbo j\u0117g\u0105 ir greitai \u012ftraukti naujus darbuotojus \u012f mokymus, politik\u0105 ir bendruosius mokymus, naudodamos naujausias mokymo valdymo sistem\u0173 (LMS) integracijas. <strong>LMS priskyrimo funkcija leid\u017eia \u012fmoni\u0173 darbuotojams skirti mokymus<\/strong> i\u0161 partneri\u0173 sprendim\u0173, toki\u0173 kaip \u201eSAP SuccessFactors\u201c, \u201eCornerstone OnDemand\u201c ir \u201eSaba Cloud\u201c, kad darbuotojai gal\u0117t\u0173 lengvai pasiekti priskirtus mokymus bet kuriame \u012frenginyje per \u201eTeams\u201c.<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/LMS-assign-learning.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/LMS-assign-learning-1024x885.png\" alt=\"Vienas plan\u0161etinis kompiuteris, kurio ekrane rodomas \u201eViva\u201c mokymo pagrindinis ekranas, ir du mobilieji \u012frenginiai, kuri\u0173 ekranuose rodoma mobiliesiems \u012frenginiams skirtos versijos dalis &#x201C;Priskirta jums&#x201D; ir ekranas, kuris pateikiamas spustel\u0117jus ir pasiekus daugiau informacijos apie priskirt\u0105 mokym\u0105. \" class=\"wp-image-243615\"><\/img><\/a><\/figure><p>Mokymo valdymo sistemos priskyrimo funkcija bus pla\u010diai prieinama 2022 m. saus\u012f.<\/p><p>Be to, <strong>naujos partneryst\u0117s su<\/strong> <strong>mokymos teik\u0117jais, <a href=\"https:\/\/www.edcast.com\/corp\/edcast-partners-and-integrates-with-microsoft-viva-learning\/\" target=\"_blank\" rel=\"noreferrer noopener\">pvz., \u201eEdCast\u201c<\/a> <a href=\"https:\/\/www.opensesame.com\/site\/blog\/opensesame-integrates-with-microsoft-viva-to-bring-learning-into-the-flow-of-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">ir \u201eOpenSesame\u201c<\/a>,<\/strong> papildys esamas partnerystes su \u201eGo1\u201c ir \u201eCoursera\u201c, suteikdamos tiesioginiams darbuotojams platesn\u012f mokymo turin\u012f. \u0160i plati partneri\u0173 turinio biblioteka kartu su organizacijos sukurtu mokymo turiniu per \u201eSharePoint\u201c integracij\u0105 pad\u0117s pa\u017eangiems darbuotojams mokytis ir tobulinti savo \u012fg\u016bd\u017eius pagal atitinkam\u0105 mokymo turin\u012f mobiliajame \u012frenginyje, plan\u0161et\u0117je ar staliniame kompiuteryje.<\/p><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/edcast-and-opensesame.jpg\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/edcast-and-opensesame-1024x535.jpg\" alt=\"Du plan\u0161etiniai kompiuteriai, kuri\u0173 ekranuose matyti \u201eViva\u201c mokymas, sutelkiant d\u0117mes\u012f \u012f \u201eEdCast\u201c ir \u201eOpenSesame\u201c.\" class=\"wp-image-243720\"><\/img><\/a><\/figure><blockquote class=\"wp-block-quote\"><p>\u201eEdCast\u201c bus pla\u010diai prieinama 2022 m. saus\u012f, o \u201eOpenSesame\u201c \u2013 2022 m. vasar\u012f.<\/p>\n<p><em>\u201eD\u017eiaugiam\u0117s gal\u0117dami t\u0119sti partneryst\u0119 su \u201eMicrosoft\u201c ir i\u0161pl\u0117sti \u201eViva\u201c mokymo vert\u0119 pasi\u016blydami organizacijoms visas \u201eEdCast\u201c \u012fg\u016bd\u017ei\u0173 lavinimo korteles, kelius ir keliones, kuriomis galima dalytis, \u017eym\u0117ti \u017eymes ir integruoti \u012f platesnes mokymo keliones.\u201c<\/em>\u2013 Karl Mehta, \u201eEdCast\u201c generalinis direktorius. <\/p><\/blockquote><blockquote class=\"wp-block-quote\"><p><em>\u201eM\u016bs\u0173 partneryst\u0117 su \u201eMicrosoft Viva\u201c mokymu leid\u017eia \u012fmon\u0117ms kurti tobul\u0105 kurs\u0173 s\u0105ra\u0161\u0105 visiems besimokantiems tuo metu, kai jie dirba.\u201c<\/em>\u2014Don Spear, \u201eOpenSesame\u201c generalinis direktorius ir \u012fk\u016br\u0117jas. <\/p><\/blockquote><h2 id=\"3-build-company-culture-that-includes-the-frontline\">3. Kurkite \u012fmon\u0117s kult\u016br\u0105, apiman\u010di\u0105 fronto linij\u0105<\/h2><p>Stipri kult\u016bra da\u017enai yra tas veiksnys, kuris i\u0161skiria s\u0117kmingas \u012fmones nuo likusi\u0173, darantis \u012ftak\u0105 ne tik veiklos rezultatams, bet ir motyvuojantis, i\u0161laikantis bei pritraukiantis \u012f organizacij\u0105 geriausius darbuotojus. Ta\u010diau \u012fmon\u0117s kult\u016bra nepasiekia tiesiogini\u0173 darbuotoj\u0173. Tiesioginiai darbuotojai nurodo kult\u016br\u0105 ir atotr\u016bk\u012f tarp komunikacijos ir lyderi\u0173 \u2013 68 procentai tiesiogini\u0173 vadov\u0173 teigia, kad lyderiai neteikia pirmenyb\u0117s darbo vietos kult\u016bros k\u016brimui, o 63 procentai darbuotoj\u0173 pastebi, kad lyderi\u0173 \u017einut\u0117s da\u017enai pasimeta ir j\u0173 nepasiekia.<\/p><p>Tokios technologijos kaip \u201eMicrosoft Viva\u201c ry\u0161iai gali atlikti svarb\u0173 vaidmen\u012f ma\u017einant \u0161\u012f kult\u016bros ir komunikacijos atotr\u016bk\u012f, suteikiant galimyb\u0119 lyderiams dalytis \u017einut\u0117mis, \u012fmon\u0117s naujienomis ir pagyrimais su tiesioginiais darbuotojas, o \u0161iems \u2013 dalytis mintimis ir id\u0117jomis. Prad\u0117jus dirbti su <strong><a href=\"https:\/\/techcommunity.microsoft.com\/t5\/microsoft-viva-blog\/viva-connections-mobile-and-new-partner-integrations-are-now\/ba-p\/2932217\" target=\"_blank\" rel=\"noreferrer noopener\">naujaisiais \u201eViva\u201c ry\u0161i\u0173\u00a0strateginiais partneriais \u201eWorkday\u201c ir \u201eEspressive\u201c<\/a> darbuotojai gali lengvai pasiekti svarbius \u012fmon\u0117s i\u0161teklius ir veiksmus vienoje vietoje.<\/strong><\/p><div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Viva-Connections-01.png\"><img loading=\"lazy\" src=\"https:\/\/www.microsoft.com\/lt-lt\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2022\/01\/Viva-Connections-01.png\" alt=\"Mobilusis \u012frenginys su \u201eViva\u201c ry\u0161iais ir naujomis partneri\u0173 ataskait\u0173 srities kortel\u0117mis, skirtomis \u201eWorkday\u201c ir \u201eEspressive Barista\u201c. \" class=\"wp-image-243630\"><\/img><\/a><\/figure><\/div><p>\u201eEspressive\u201c bus galima \u012fsigyti vasar\u012f, o \u201eWorkday\u201c kortel\u0119 \u2013 2022 kalendoriniais metais, per \u201eViva\u201c ry\u0161ius.<\/p><p>Bendri klientai gal\u0117s pasinaudoti \u201eWorkday\u201c galia tiesiogiai \u201eViva\u201c ry\u0161iuose, kad darbuotojai gal\u0117t\u0173 naudotis \u201eWorkday\u201c \u012f\u017evalgomis ir veiksmais ten, kur dirba, nepalikdami \u201eTeams\u201c. Naudodamasis \u201eWorkday\u201c darbuotojo savitarnos galimyb\u0117mis, pvz., i\u0161mani\u0105ja laiko sekimo ir i\u0161siregistravimo funkcija, tiesioginis darbuotojas, pavyzd\u017eiui, gali gauti \u012fsp\u0117jim\u0105, kad jo pertrauka beveik baigta, o bakstel\u0117j\u0119s \u2013 mobiliajame \u012frenginyje v\u0117l \u012fjungti laikrod\u012f.<\/p><p>\u201eEspressive\u201c \u2013 tai vieta, kur darbuotojai gali gauti tiesiogin\u0119, individualizuot\u0105 pagalb\u0105 devyniomis kalbomis 14 \u012fmon\u0117s padalini\u0173 (pvz., IT, \u017emogi\u0161k\u0173j\u0173 i\u0161tekli\u0173 ir darbo u\u017emokes\u010dio) per \u201eViva\u201c ry\u0161ius. Patvirtinimo laukian\u010dios u\u017eklausos ir problemos bus rodomos ataskait\u0173 srities kortel\u0117se. \u201eEspressive Barista\u201c \u2013 tai dirbtinio intelekto pagrindu sukurtas virtualus palaikymo agentas (VSA), padedantis automatizuoti darbuotoj\u0173 klausim\u0173, problem\u0173 ir u\u017eklaus\u0173 sprendim\u0105 asmeniniais atsakymais, kad darbuotojai gaut\u0173 reikiamus atsakymus.<\/p><h2 id=\"looking-forward\">Ateities perspektyvos<\/h2><p>Stipr\u016bs tiesioginiai darbuotojai didina peln\u0105. Nuo komand\u0173 planavimo ir \u012ftraukimo iki u\u017eduo\u010di\u0173 automatizavimo ir susitikim\u0173 valdymo \u2013 \u012fmon\u0117s gali palengvinti kasdien\u0119 darbuotoj\u0173 na\u0161t\u0105 suteikdamos tinkamus technologij\u0173 \u012frankius ir sukurdamos stipri\u0105 \u012fmon\u0117s kult\u016br\u0105. Tinkami sprendimai gali ne tik padidinti tiesiogini\u0173 darbuotoj\u0173 produktyvum\u0105, bet ir sukurti nuoseklios kult\u016bros poj\u016bt\u012f, kuris leist\u0173 geriau i\u0161laikyti klientus, tinkamiau su jais bendrauti ir geriau suderinti juos su \u012fmon\u0117s misijomis.<\/p><p>\u201eMicrosoft\u201c bendradarbiaudama su pramon\u0117s lyderiais ir toliau ie\u0161ko sprendim\u0173, padedan\u010di\u0173 ma\u017einti \u012ftamp\u0105, modernizuoti mokym\u0105 ir atkurti kult\u016br\u0105 tiesioginiams darbuotojams. Nor\u0117dami su\u017einoti daugiau apie galimybes \u012fgalinti tiesioginius darbuotojus, skaitykite vis\u0105 <a href=\"https:\/\/go.microsoft.com\/fwlink\/?linkid=2186533\">speciali\u0105j\u0105 darbo tendencij\u0173 indekso ataskait\u0105<\/a>. Per\u017ei\u016br\u0117kite m\u016bs\u0173 <a href=\"https:\/\/go.microsoft.com\/fwlink\/?linkid=2189018\">Ap\u017evalg\u0105<\/a> ir nauj\u0105j\u0105 <a href=\"https:\/\/www.youtube.com\/watch?v=9dG_2mHD0G0\" target=\"_blank\" rel=\"noreferrer noopener\">Mechanikos laid\u0105<\/a>, kad atid\u017eiau ap\u017evelgtum\u0117te naujas \u201eMicrosoft 365\u201c produkt\u0173 naujoves, galin\u010dias pad\u0117ti tiesioginiams darbuotojams.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Du milijardai tiesiogini\u0173 darbuotoj\u0173, kurie sudaro 80 procent\u0173 pasaulio darbo j\u0117gos, per pandemij\u0105 patyr\u0117 pavoj\u0173, i\u0161sekim\u0105 ir nuolatinius sunkumus. Nuo u\u017edarym\u0173 iki nauj\u0173 saugos protokol\u0173, padid\u0117jusi\u0173 darbo kr\u016bvi\u0173 ir ma\u017e\u0117jan\u010di\u0173 atsarg\u0173 \u2013 tiesioginiai darbuotojai nuolat susiduria su i\u0161\u0161\u016bkiais. \u0160iandien i\u0161leid\u017eiame technologij\u0173 naujovi\u0173 ir partnerys\u010di\u0173 rinkin\u012f, kad suma\u017eintume tiesiogini\u0173 darbuotoj\u0173 patiriam\u0105 \u012ftamp\u0105 ir pagerintume j\u0173 darb\u0105 bei bendravim\u0105.<\/p>\n","protected":false},"author":3368735,"featured_media":3063,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[149],"product":[151,170,175,181,185,188],"audience":[196,205],"tags":[236,226],"coauthors":[230],"class_list":["post-3060","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-news","product-microsoft-365","product-mobile-apps","product-power-apps","product-sharepoint","product-teams","product-viva","audience-enterprise","audience-frontline","tag-mac","tag-work-trend-index"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Trys b\u016bdai, kaip technologijos gali pad\u0117ti atkurti tiesioginius darbuotojus<\/title>\n<meta name=\"description\" content=\"Du milijardai tiesiogini\u0173 darbuotoj\u0173, kurie sudaro 80 procent\u0173 pasaulio darbo j\u0117gos, per pandemij\u0105 patyr\u0117 pavoj\u0173, i\u0161sekim\u0105 ir nuolatinius sunkumus. 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