{"id":2386,"date":"2019-06-17T09:00:18","date_gmt":"2019-06-17T16:00:18","guid":{"rendered":"https:\/\/www.microsoft.com\/lv-lv\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/"},"modified":"2022-06-28T11:15:06","modified_gmt":"2022-06-28T18:15:06","slug":"hospitality-industry-leaders-employee-engagement-enhance-guest-experience","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/lv-lv\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","title":{"rendered":"K\u0101p\u0113c viesm\u012bl\u012bbas nozares vad\u012bt\u0101ji koncentr\u0113jas uz darbinieku iesaist\u012b\u0161anos, lai uzlabotu viesu pieredzi"},"content":{"rendered":"<p>\u0160oned\u0113\u013c viesm\u012bl\u012bbas nozares vad\u012bt\u0101ji pulc\u0113jas Mineapolisa (Minesot\u0101) pasaul\u0113 liel\u0101kaj\u0101 viesm\u012bl\u012bbas tehnolo\u0123iju \u0161ov\u0101 HITEC. Tas ir aizraujo\u0161s laiks t\u016brisma nozar\u0113, jo tehnolo\u0123ijas maina to, k\u0101 uz\u0146\u0113mumi konkur\u0113, darbojas, sniedz atbalstu saviem darbiniekiem un apkalpo savu viesus.<\/p>\n<p>Man \u012bpa\u0161i pat\u012bk Microsoft iesp\u0113ja dot iesp\u0113ju t\u0101m person\u0101m, kuras ir vislab\u0101kaj\u0101 poz\u012bcij\u0101, lai p\u0101rst\u0101v\u0113tu viesn\u012bcu un ce\u013cojumu z\u012bmolus saviem klientiem,\u00a0\u2014 <a href=\"https:\/\/products.office.com\/microsoft-teams\/staff-scheduling-software\" target=\"_blank\" rel=\"noopener noreferrer\">pirm\u0101s saskares darbiniekiem<\/a>. \u0160ie darbinieki atrodas viesu uz\u0146em\u0161anas z\u0101l\u0113s\u00a0\u2014 no durvju sarga, kur\u0161 nodro\u0161ina uz zin\u0101\u0161an\u0101m balst\u012btus ieteikumus, l\u012bdz motiv\u0113tajiem darbiniekiem, kuri str\u0101d\u0101 aizkulis\u0113s no re\u0123istr\u0113\u0161an\u0101s l\u012bdz izrakst\u012b\u0161an\u0101s br\u012bdim.<\/p>\n<h3>Pirm\u0101s saskares darbinieku iesp\u0113ju p\u0101rveido\u0161ana<\/h3>\n<p>Nodro\u0161inot pirm\u0101s saskares darbiniekiem modernus r\u012bkus, kas vi\u0146iem sniedz iesp\u0113ju piek\u013c\u016bt inform\u0101cijai, uztur\u0113t sakarus un sazin\u0101ties ar kol\u0113\u0123iem re\u0101llaik\u0101, viesm\u012bl\u012bbas uz\u0146\u0113mumi var rad\u012bt vair\u0101k savienotu organiz\u0101ciju, k\u0101 ar\u012b apmierin\u0101t viesu vajadz\u012bbas uzreiz.<\/p>\n<p>T\u0101l\u0101k ir nor\u0101d\u012bti da\u017ei veidi, k\u0101 viesn\u012bcas integr\u0113 Microsoft risin\u0101jumus, lai uzlabotu darbinieku pieredzi.<\/p>\n<ul>\n<li>Izmantojot <a href=\"https:\/\/products.office.com\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Teams<\/a> mobilit\u0101tei paredz\u0113t\u0101s iesp\u0113jas, pirm\u0101s saskares darbinieki var vienk\u0101r\u0161i sazin\u0101ties, sadarboties un dal\u012bties paraugpraks\u0113 vis\u0101 organiz\u0101cij\u0101. \u0160ogad m\u0113s <a href=\"https:\/\/www.microsoft.com\/microsoft-365\/blog\/2019\/01\/09\/3-new-ways-microsoft-teams-empowers-firstline-workers-to-achieve-more\/\" target=\"_blank\" rel=\"noopener noreferrer\">izsludin\u0101j\u0101m jaunas iesp\u0113jas<\/a>, tostarp steidzamu zi\u0146ojumapmai\u0146u, atra\u0161an\u0101s vietas koplieto\u0161anu un att\u0113lu anot\u0101cijas, kas viesn\u012bc\u0101m sniedz iesp\u0113ju r\u012bkoties elast\u012bgi, nodro\u0161inot izcilu viesu pieredzi.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-229276 size-full\" src=\"http:\/\/www.microsoft.com\/lv-lv\/microsoft-365\/blog\/wp-content\/uploads\/sites\/45\/2019\/06\/Hospitality-industry-1b-150x150.jpg\" alt=\"Att\u0113ls ar tr\u012bs t\u0101lru\u0146iem l\u012bdz\u0101s, kur redzams l\u012bdzeklis Microsoft Teams darb\u012bb\u0101. Vien\u0101 t\u0101lrun\u012b tiek r\u0101d\u012bta karte, cit\u0101 steidzams br\u012bdin\u0101jums, cit\u0101 att\u0113ls ar nelielu ledusskapi ar apvilktu bund\u017eu.\" width=\"1280\" height=\"795\" \/><\/p>\n<ul>\n<li>Izmantojot <a href=\"https:\/\/powerapps.microsoft.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">PowerApps<\/a> un <a href=\"https:\/\/products.office.com\/microsoft-teams\/staff-scheduling-software\" target=\"_blank\" rel=\"noopener noreferrer\">Mai\u0146as<\/a>, organiz\u0101cijas var digitaliz\u0113t ikdienas darb\u012bbas\u00a0\u2014 no regul\u0101r\u0101m un administrat\u012bv\u0101m l\u012bdz personaliz\u0113t\u0101kiem un lom\u0101m atbilsto\u0161\u0101kiem uzdevumiem. Piem\u0113ram, saimniec\u012bbas vad\u012bt\u0101ji to izmanto, lai sekotu numuru uzdevumiem, pal\u012bdzot samazin\u0101t izmaksas un atbr\u012bvojot laiku, lai koncentr\u0113tos uz viesu apmierin\u0101\u0161anu.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-229277\" src=\"http:\/\/www.microsoft.com\/lv-lv\/microsoft-365\/blog\/wp-content\/uploads\/sites\/45\/2019\/06\/Hospitality-industry-leaders-2-150x150.png\" alt=\"Att\u0113ls ar tr\u012bs t\u0101lru\u0146iem, kuros redzams l\u012bdzeklis PowerApps un Mai\u0146as. Abos t\u0101lru\u0146os tiek r\u0101d\u012btas anal\u012bzes atskaites, tre\u0161aj\u0101\u00a0\u2014 grafiks l\u012bdzek\u013ci Mai\u0146as.\" \/><\/p>\n<ul>\n<li>Izmantojot <a href=\"https:\/\/products.office.com\/microsoft-stream\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Stream<\/a>, viesn\u012bcas var nodro\u0161in\u0101t dinamisku, lom\u0101m atbilsto\u0161u saturu, lai palielin\u0101tu iesaist\u012b\u0161anos un m\u0101c\u012bbu programmu saglab\u0101\u0161anu, k\u0101 ar\u012b vien\u0101dranga inform\u0101cijas koplieto\u0161anu.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-229278\" src=\"http:\/\/www.microsoft.com\/lv-lv\/microsoft-365\/blog\/wp-content\/uploads\/sites\/45\/2019\/06\/Hospitality-industry-leaders-3-150x150.jpg\" alt=\"Att\u0113ls ar kl\u0113pjdatoru, kur\u0101 tiek r\u0101d\u012bts videoklips pakalpojum\u0101 Microsoft Teams.\" \/><\/p>\n<h3>K\u0101 pal\u012bdz\u0113t klientiem g\u016bt pan\u0101kumus<\/h3>\n<p>Vado\u0161ie viesn\u012bcu z\u012bmoli, tostarp Marriott International un Red Lions Hotel Corporation (RLH), ir priek\u0161gal\u0101, nodro\u0161inot saviem pirm\u0101s saskares darbiniekiem digit\u0101lu sazi\u0146u un sadarb\u012bbu. T\u0101d\u0113j\u0101di tie veido darbinieku iesaist\u012b\u0161an\u0101s kult\u016bru un apmierina savu viesu vajadz\u012bbas jaunos veidos.<\/p>\n<p>Marriott nesen izv\u0113l\u0113j\u0101s <a href=\"https:\/\/www.microsoft.com\/microsoft-365\/enterprise\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft 365<\/a>, lai uzlabotu produktivit\u0101ti, sadarb\u012bbu un darbpl\u016bsmas. P\u0101rdo\u0161anas speci\u0101lists P\u012bters Makdermots (Peter McDermott) saka: \u201cPasaul\u0113, kur viesi pieprasa atbildes, ir jo \u012bpa\u0161i svar\u012bgi sazin\u0101ties ar j\u016bsu komand\u0101m\u2026 Izmantojot Teams, neatkar\u012bgi no t\u0101, vai mani kol\u0113\u0123i ir otr\u0101 z\u0101les gal\u0101 vai otr\u0101 valsts gal\u0101, m\u0113s vienm\u0113r varam uztur\u0113t sakarus, lai klientiem nodro\u0161in\u0101tu vair\u0101k nek\u0101 vi\u0146i sagaida\u201d.<\/p>\n<p>RLH ar\u012b izmanto Microsoft 365, lai pa\u0101trin\u0101tu jaunievedumus un rad\u012btu jaunas iesp\u0113jas uz\u0146\u0113mum\u0101. Uz\u0146\u0113mums ir ieviesis Teams visam savam darbasp\u0113kam, lai darbiniekiem atvieglotu sazi\u0146u ar kol\u0113\u0123iem cit\u0101s noda\u013c\u0101s un racionaliz\u0113tu procesus.<\/p>\n<p>\u201cPast\u0101v\u012bga sazi\u0146a ir tas, ar ko Teams risin\u0101jums at\u0161\u0137iras. Stils ir apm\u0113ram pa vidu, kur IM var\u0113tu b\u016bt p\u0101r\u0101k br\u012bva, bet e-pasts\u00a0\u2014 krietni form\u0101l\u0101ks. T\u0101 vair\u0101k ir saruna; tas ir krietni efekt\u012bv\u0101k. Mums neviens nejaut\u0101, kur kas atrodas, jo neko nepazaud\u0113 e-pasta jucekl\u012b,\u201d saka D\u017eons Edvardss (John Edwards), korpor\u0101cijas RLH inform\u0101cijas sist\u0113mu direktors.<\/p>\n<h3>Pievienojieties mums HITEC konferenc\u0113<\/h3>\n<p>\u0160oned\u0113\u013c Microsoft komandas dal\u012bbnieki piedal\u012bsies <a href=\"https:\/\/www.hftp.org\/hitec\/minneapolis\/\" target=\"_blank\" rel=\"noopener noreferrer\">HITEC<\/a>, ikgad\u0113j\u0101 viesm\u012bl\u012bbas tehnolo\u0123iju konferenc\u0113. Apmekl\u0113jiet m\u016bs Microsoft stend\u0101 (nr. 1634) un uzziniet, k\u0101 Microsoft iesp\u0113jo intelektisko viesm\u012bl\u012bbu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0160oned\u0113\u013c viesm\u012bl\u012bbas nozares vad\u012bt\u0101ji pulc\u0113jas Mineapolisa (Minesot\u0101) pasaul\u0113 liel\u0101kaj\u0101 viesm\u012bl\u012bbas tehnolo\u0123iju \u0161ov\u0101 HITEC. Tas ir aizraujo\u0161s laiks t\u016brisma nozar\u0113, jo tehnolo\u0123ijas maina to, k\u0101 uz\u0146\u0113mumi konkur\u0113, darbojas, sniedz atbalstu saviem darbiniekiem un apkalpo savu viesus. Man \u012bpa\u0161i pat\u012bk Microsoft iesp\u0113ja dot iesp\u0113ju t\u0101m person\u0101m, kuras ir vislab\u0101kaj\u0101 poz\u012bcij\u0101, lai p\u0101rst\u0101v\u0113tu viesn\u012bcu un ce\u013cojumu z\u012bmolus saviem<\/p>\n","protected":false},"author":0,"featured_media":2390,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[144,146],"product":[148,167,172,180,182],"audience":[193,202],"tags":[248],"coauthors":[],"class_list":["post-2386","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-customer-stories","content-type-news","product-microsoft-365","product-mobile-apps","product-power-apps","product-stream","product-teams","audience-enterprise","audience-frontline","tag-shifts"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>K\u0101p\u0113c viesm\u012bl\u012bbas nozares vad\u012bt\u0101ji koncentr\u0113jas uz darbinieku iesaist\u012b\u0161anos, lai uzlabotu viesu pieredzi<\/title>\n<meta name=\"description\" content=\"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. 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