{"id":41,"date":"2016-07-20T09:00:27","date_gmt":"2016-07-20T16:00:27","guid":{"rendered":"https:\/\/www.microsoft.com\/ro-ro\/2016\/07\/20\/bring-in-business-247-with-microsoft-bookings\/"},"modified":"2022-06-28T11:22:38","modified_gmt":"2022-06-28T18:22:38","slug":"bring-in-business-247-with-microsoft-bookings","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/2016\/07\/20\/bring-in-business-247-with-microsoft-bookings\/","title":{"rendered":"Atrage\u021bi afaceri non-stop cu Microsoft Bookings"},"content":{"rendered":"<p>Ca proprietar de afaceri, \u0219ti\u021bi c\u0103 <a href=\"https:\/\/products.office.com\/ro-ro\/business\/scheduling-and-booking-app\">programarea \u00eent\u00e2lnirilor<\/a> cu clien\u021bi poate dura mult timp. Trimiterea de e-mailuri \u00eenainte \u0219i \u00eenapoi, efectuarea de apeluri telefonice \u0219i trimiterea de mementouri v\u0103 poate aglomera ziua \u0219i v\u0103 poate \u00eempiedica din activitatea mai important\u0103 de a v\u0103 dezvolta afacerea. Pentru a face planificarea rezerv\u0103rilor mai simpl\u0103 \u0219i mai eficient\u0103 pentru dvs., angaja\u021bii \u0219i clien\u021bii dvs., v\u0103 prezent\u0103m un nou serviciu Office 365, numit Microsoft Bookings.<\/p>\n<p><iframe loading=\"lazy\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/4q0TzF0Ut8I?feature=oembed\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/p>\n<h3>Clien\u021bii pot programa servicii direct online<\/h3>\n<p>Bookings ofer\u0103 firmei dvs. o pagin\u0103 web unic\u0103 pe care clien\u021bii o pot utiliza pentru a planifica rezerv\u0103ri chiar \u0219i atunci c\u00e2nd nu sunte\u021bi acolo pentru a r\u0103spunde la telefon sau la e-mail. Pagina web este simplu de utilizat: clientul selecteaz\u0103 \u00eent\u00e2i serviciul dorit, apoi, \u00een func\u021bie de disponibilitatea dvs., alege ziua \u0219i ora c\u00e2nd este disponibil un angajat, introduce informa\u021biile de contact \u0219i face rezervarea.<\/p>\n<p>Pagina web arat\u0103 foarte bine at\u00e2t pe ecrane mari, c\u00e2t \u0219i pe dispozitive mobile. Este simplu s\u0103 insera\u021bi un link spre pagina de planificare \u00eentr-un mesaj de e-mail trimis clien\u021bilor sau pe site-ul web ori pagina de Facebook a firmei dvs.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-227865 aligncenter\" src=\"http:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-Gif-1-1-2.png\" alt=\"\" width=\"779\" height=\"482\" srcset=\"https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-Gif-1-1-2.png 779w, https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-Gif-1-1-2-300x186.png 300w, https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-Gif-1-1-2-768x475.png 768w\" sizes=\"(max-width: 779px) 100vw, 779px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Clien\u021bii<\/em> <em>pot face rezerv\u0103ri la firma dvs. de pe orice dispozitiv.<\/em><\/p>\n<h3>Reduce\u021bi rezerv\u0103rile pierdute cu ajutorul confirm\u0103rilor \u0219i al mementourilor<\/h3>\n<p>Atunci c\u00e2nd un client nu vine la o \u00eent\u00e2lnire, acest lucru v\u0103 poate face s\u0103 pierde\u021bi timp \u0219i bani. Pentru a reduce absen\u021bele, Bookings \u00eei trimite clientului dvs. o confirmare prin e-mail imediat ce face rezervarea, cu op\u021biunea de a ad\u0103uga rapid rezervarea \u00een calendarul s\u0103u. Dar \u0219tim cu to\u021bii c\u00e2t de ocupa\u021bi sunt oamenii. A\u0219adar, pentru a-i ajuta pe clien\u021bi s\u0103 ajung\u0103 la timp, Bookings v\u0103 permite s\u0103 configura\u021bi un memento prin e-mail, trimis \u00een func\u021bie de momentul \u00een care dori\u021bi s\u0103 le aminti\u021bi de programare.<\/p>\n<h3>Ajuta\u021bi-i pe clien\u021bi s\u0103 reprogrameze sau s\u0103 anuleze rezerv\u0103rile<\/h3>\n<p>Uneori, clien\u021bii dvs. trebuie s\u0103 reprogrameze sau s\u0103 anuleze o rezervare f\u0103cut\u0103. Cu Bookings, este u\u0219or s\u0103 fac\u0103 singuri modificarea. Pur \u0219i simplu fac clic pe linkul din mesajul de e-mail de confirmare sau pe rezervarea din calendarul lor, care-i duce \u00eenapoi la pagina web de planificare de unde pot alege o alt\u0103 zi \u0219i alt\u0103 or\u0103 sau pot anula rezervarea. Dori\u021bi s\u0103 evita\u021bi anul\u0103rile de ultim moment? Nicio problem\u0103. Pute\u021bi controla cu c\u00e2t timp \u00eenainte este necesar\u0103 notificarea, indiferent dac\u0103 este o or\u0103 sau o s\u0103pt\u0103m\u00e2n\u0103.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-227862\" src=\"http:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-1-1-2.png\" alt=\"\" width=\"780\" height=\"450\" srcset=\"https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-1-1-2.png 800w, https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-1-1-2-300x173.png 300w, https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-1-1-2-768x444.png 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Clien\u021bii dvs. pot s\u0103 reprogrameze sau s\u0103 anuleze cu u\u0219urin\u021b\u0103 rezervarea.<\/em><\/p>\n<h3>Gestiona\u021bi rezerv\u0103rile \u0219i informa\u021biile despre clien\u021bi de oriunde<\/h3>\n<p>Toate rezerv\u0103rile clien\u021bilor sunt vizibile \u00eentr-un calendar de rezervare centralizat, care v\u0103 ofer\u0103 o imagine complet\u0103 a rezerv\u0103rilor viitoare. Pute\u021bi s\u0103 reprograma\u021bi, s\u0103 anula\u021bi sau s\u0103 reatribui\u021bi o rezervare existent\u0103 unui alt membru al personalului disponibil. De asemenea, pute\u021bi crea rapid o rezervare nou\u0103 dac\u0103 vorbi\u021bi cu un client \u00een persoan\u0103 sau la telefon \u0219i pute\u021bi utiliza \u201evizualizarea scindat\u0103\u201d pentru a vedea rapid ce angajat este disponibil la un moment dat.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-227863\" src=\"http:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-2-1-2.png\" alt=\"\" width=\"780\" height=\"397\" srcset=\"https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-2-1-2.png 900w, https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-2-1-2-300x153.png 300w, https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-2-1-2-768x391.png 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Bookings ofer\u0103 o imagine clar\u0103 a programului zilnic al angaja\u021bilor dvs., pe web \u0219i pe mobil.<\/em><\/p>\n<p>\u00cen plus, Bookings v\u0103 ofer\u0103 o list\u0103 de clien\u021bi pentru a v\u0103 ajuta s\u0103 lua\u021bi leg\u0103tura cu clien\u021bii. De fiecare dat\u0103 c\u00e2nd un client creeaz\u0103 o rezervare utiliz\u00e2nd pagina de planificare (sau c\u00e2nd dvs. crea\u021bi o rezervare \u00een calendar), Bookings creeaz\u0103 automat o persoan\u0103 de contact \u00een lista de clien\u021bi.<\/p>\n<p>Pute\u021bi gestiona toate aceste capacit\u0103\u021bi pe web, cu acces simplu de pe bara de navigare din Office 365. Pentru acele momente c\u00e2nd sunte\u021bi absent de la birou, \u00een lunile urm\u0103toare Bookings va avea o aplica\u021bie mobil\u0103 care v\u0103 va permite s\u0103 gestiona\u021bi rezerv\u0103rile sau s\u0103 contacta\u021bi clien\u021bii cu c\u00e2teva atingeri.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-227866\" src=\"http:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-tryptic-b-1-2.png\" alt=\"\" width=\"780\" height=\"407\" srcset=\"https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-tryptic-b-1-2.png 1000w, https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-tryptic-b-1-2-300x157.png 300w, https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-tryptic-b-1-2-768x401.png 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Ob\u021bine\u021bi detalii despre rezerv\u0103ri \u0219i informa\u021bii despre clien\u021bi din aplica\u021bia Bookings.<\/em><\/p>\n<h3>Ad\u0103uga\u021bi automat rezerv\u0103ri \u00een calendarele angaja\u021bilor<\/h3>\n<p>Clien\u021bii nu sunt singurii care pot uita de rezerv\u0103ri, a\u0219a c\u0103 Bookings adaug\u0103 automat rezerv\u0103ri noi sau actualizate \u00een calendarul dvs. sau \u00een cele ale angaja\u021bilor. Bookings func\u021bioneaz\u0103 perfect cu calendarul <a href=\"https:\/\/products.office.com\/ro-ro\/outlook\/email-and-calendar-software-microsoft-outlook\">Outlook<\/a> din <a href=\"https:\/\/products.office.com\/ro-ro\/home\">Office 365<\/a>. Dac\u0103 dvs. sau angaja\u021bii utiliza\u021bi un calendar Outlook.com sau Google, nicio problem\u0103; acesta se integreaz\u0103 \u0219i cu calendarele respective.<\/p>\n<h3>Dvs. vre\u021bi s\u0103 v\u0103 cre\u0219te\u021bi afacerea, noi vrem s\u0103 cre\u0219tem cu dvs.<\/h3>\n<p>Lucra\u021bi din greu pentru a v\u0103 dezvolta firma, iar pe m\u0103sur\u0103 ce acest lucru se \u00eent\u00e2mpl\u0103, Bookings cre\u0219te cu dvs. Pute\u021bi s\u0103 crea\u021bi diferite pagini de rezervare \u0219i s\u0103 ad\u0103uga\u021bi cu u\u0219urin\u021b\u0103 noii membri ai personalului, pe m\u0103sur\u0103 ce for\u021ba de munc\u0103 cre\u0219te. Nu exist\u0103 costuri suplimentare pentru a crea mai multe pagini de rezervare, iar membrii suplimentari ai personalului nu trebuie s\u0103 aib\u0103 abonamente Office 365.<\/p>\n<h3>Cum ob\u021bine\u021bi Bookings<\/h3>\n<p>Bookings se lanseaz\u0103 acum \u00een Prima lansare pentru clien\u021bii abona\u021bi la planul Office 365 Business Premium \u0219i va fi disponibil pentru to\u021bi clien\u021bii Business Premium din lume \u00een lunile urm\u0103toare. Dup\u0103 lansare, orice persoan\u0103 cu un abonament Office 365 Business Premium va putea accesa Bookings \u00een Lansatorul de aplica\u021bii din experien\u021ba web Office 365. Bookings nu necesit\u0103 ca e-mailul dvs. de business s\u0103 fie rutat prin Office 365, a\u0219a c\u0103 pute\u021bi continua s\u0103 v\u0103 utiliza\u021bi serviciul de e-mail pentru firme curent, f\u0103r\u0103 nicio modificare.<\/p>\n<p>Pentru a \u00eencepe, conecta\u021bi-v\u0103 la Office 365, deschide\u021bi Bookings din Lansatorul de aplica\u021bii \u0219i face\u021bi clic pe butonul <strong>Ob\u021bine\u021bi acum<\/strong>. Va trebui s\u0103 furniza\u021bi c\u00e2teva informa\u021bii despre firma dvs. \u0219i serviciile pe care dori\u021bi s\u0103 le rezerve clien\u021bii dvs. Dup\u0103 aceea, face\u021bi clic pe <strong>butonul Salvare \u0219i publicare<\/strong> din fila Paginii de rezervare pentru a publica pagina web de planificare. Acum, clien\u021bii dvs. vor putea \u00eencepe s\u0103 creeze rezerv\u0103ri cu firma dvs. Este foarte simplu!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-227864\" src=\"http:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-6-1-2.png\" alt=\"\" width=\"550\" height=\"193\" srcset=\"https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-6-1-2.png 600w, https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/wp-content\/uploads\/sites\/53\/2016\/07\/Bookings-6-1-2-300x106.png 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/p>\n<p>Sper\u0103m c\u0103 Bookings v\u0103 va elibera timp pentru a v\u0103 dezvolta afacerea, v\u0103 ajuta s\u0103 reduce\u021bi rezerv\u0103rile pierdute \u0219i neprezent\u0103rile \u0219i v\u0103 va men\u021bine la controlul firmei, oriunde v-a\u021bi afla. Pe m\u0103sur\u0103 ce utiliza\u021bi Bookings, spune\u021bi-ne ce p\u0103rere ave\u021bi, oferind feedback \u00een pagina de pornire Bookings.<\/p>\n<h3>\u00centreb\u0103ri frecvente<\/h3>\n<p><strong>\u00ce. C\u00e2nd va fi disponibil\u0103 caracteristica Bookings?<\/strong><\/p>\n<p><strong>R.<\/strong> Aceasta se lanseaz\u0103 \u00een prezent pentru clien\u021bii abona\u021bi la Office 365 Business Premium care fac parte din programul Prima lansare \u0219i va fi disponibil\u0103 pentru to\u021bi clien\u021bii Business Premium din lume \u00een lunile urm\u0103toare.<\/p>\n<p><strong>\u00ce. Care abonamente Office 365 au acces la Bookings?<\/strong><\/p>\n<p><strong>R.<\/strong> Caracteristica Bookings va fi disponibil\u0103 cu un abonament Office 365 Business Premium.<\/p>\n<p><strong>\u00ce. Ca proprietar de afacere, to\u021bi angaja\u021bii mei trebuie s\u0103 fie abona\u021bi la Office 365?<\/strong><\/p>\n<p><strong>R.<\/strong> Nu. Ave\u021bi nevoie doar de un cont Office 365 Business Premium pentru a configura \u0219i a gestiona Bookings. Personalul dvs. poate utiliza orice serviciu de e-mail.<\/p>\n<p><strong>\u00ce. Cum pot gestiona rezerv\u0103rile atunci c\u00e2nd nu sunt la birou?<\/strong><\/p>\n<p><strong>R.<\/strong> \u00cen urm\u0103toarele c\u00e2teva s\u0103pt\u0103m\u00e2ni, Microsoft Bookings va livra o aplica\u021bie companion care le va permite utilizatorilor desemna\u021bi cu un abonament Office 365 s\u0103 gestioneze \u0219i s\u0103 vad\u0103 toate rezerv\u0103rile, precum \u0219i informa\u021biile clien\u021bilor.<\/p>\n<p><strong>\u00ce. Clien\u021bii mei \u00eemi vor vedea calendarul personal sau de business?<\/strong><\/p>\n<p><strong>R.<\/strong> Nu. Clien\u021bii dvs. vor vedea numai calendarul Bookings pe care \u00eel publica\u021bi online. Dvs. specifica\u021bi serviciile, orele \u0219i personalul vizibil \u00een acel calendar.<\/p>\n<p><strong>\u00ce. Clien\u021bii mei au nevoie de un cont Microsoft sau de un abonament Office 365 pentru a putea face rezerv\u0103ri?<\/strong><\/p>\n<p><strong>R.<\/strong> Nu. Pagina dvs. Bookings este disponibil\u0103 public. Pentru a face o rezervare, clien\u021bii dvs. trebuie s\u0103-\u0219i furnizeze doar numele \u0219i e-mailul, astfel \u00eenc\u00e2t Bookings s\u0103 le poat\u0103 trimite e-mailul de confirmare \u0219i mementoul.<\/p>\n<p><strong>\u00ce. Clien\u021bii mei trebuie s\u0103 descarce o aplica\u021bie pentru a face o rezervare?<\/strong><\/p>\n<p><strong>R.<\/strong> Nu. Clien\u021bii pot accesa pagina de rezervare bazat\u0103 pe web din orice browser de pe un dispozitiv mobil, o tablet\u0103 sau un laptop. Aplica\u021bia mobil\u0103 Bookings viitoare este doar pentru ca proprietarul afacerii s\u0103-\u0219i poat\u0103 gestiona calendarul Bookings.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ca proprietar de afaceri, \u0219ti\u021bi c\u0103 programarea \u00eent\u00e2lnirilor cu clien\u021bi poate dura mult timp. Trimiterea de e-mailuri \u00eenainte \u0219i \u00eenapoi, efectuarea de apeluri telefonice \u0219i trimiterea de mementouri v\u0103 poate aglomera ziua \u0219i v\u0103 poate \u00eempiedica din activitatea mai important\u0103 de a v\u0103 dezvolta afacerea. Pentru a face planificarea rezerv\u0103rilor mai simpl\u0103 \u0219i mai eficient\u0103<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[146],"product":[151,148],"audience":[214],"tags":[],"coauthors":[],"class_list":["post-41","post","type-post","status-publish","format-standard","hentry","content-type-news","product-bookings","product-microsoft-365","audience-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Atrage\u021bi afaceri non-stop cu Microsoft Bookings - Microsoft 365 Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/ro-ro\/microsoft-365\/blog\/2016\/07\/20\/bring-in-business-247-with-microsoft-bookings\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Atrage\u021bi afaceri non-stop cu Microsoft Bookings - Microsoft 365 Blog\" \/>\n<meta property=\"og:description\" content=\"Ca proprietar de afaceri, \u0219ti\u021bi c\u0103 programarea \u00eent\u00e2lnirilor cu clien\u021bi poate dura mult timp. 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